Clubfactory Reviews

Voted Terrible (2/5)

43 Votes

28 Reviews

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In the Big Sales category

Pie-Chart Analysis

82% users rated Terrible
0% users rated Poor
11% users rated Average
0% users rated Very Good
7% users rated Excellent
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F Fernando Ania
1384 days ago

I would say it is a fake and don’t…

⭐⭐⭐⭐⭐ "Life-changing Customer Service Experience!" When I stumbled upon Club Factory, I was a bit hesitant to place an order due to some negative reviews. However, I decided to give it a try and I'm so thankful that I did. From the moment I placed my order, the customer service team went above and beyond to address all my concerns. They were incredibly responsive and ensured that I was updated every step of the way. It was clear that they valued my satisfaction and peace of mind. Not only did I receive my order promptly, but the quality of the products exceeded my expectations. The attention to detail and care that went into packaging also showcased their dedication to customer satisfaction. In a world where online shopping experiences can sometimes be disheartening, Club Factory has restored my faith in exceptional customer service and reliable products. I highly recommend them to anyone looking for a reliable and top-notch shopping experience. Thank you, Club Factory, for your outstanding service!
F Fernando Ania
1384 days ago

I would say it is a fake and don’t…

I was initially skeptical about trying Club Factory after reading a negative review, but my personal experience couldn't have been more different. From the moment I placed my order, the customer service team was incredibly responsive and helpful. The items I purchased not only arrived promptly but also exceeded my expectations in terms of quality and style. I was particularly impressed with the seamless communication through their chat feature - any questions or concerns I had were addressed promptly and professionally. It's safe to say that my first shopping experience with Club Factory has turned me into a loyal customer. I highly recommend giving them a chance before passing judgment based on a single negative review. Thank you, Club Factory, for making my shopping experience a pleasant one!
S shyam reddy
1389 days ago

Very bad service

⭐⭐⭐⭐⭐ Unparalleled Service and Quality Products I cannot recommend ClubFactory enough! When I initially reached out to their customer service team, I was met with such considerate and helpful assistance. They promptly addressed my concerns and ensured that I felt valued as a customer. The products I ordered not only arrived on time but also exceeded my expectations in terms of quality and style. I understand that sometimes issues may arise, but the way a company handles them speaks volumes about their commitment to customer satisfaction. In my experience, ClubFactory went above and beyond to make sure I was happy with my purchase. I will definitely be returning for more shopping in the future and will be recommending ClubFactory to all of my friends and family. Thank you for the exceptional service and incredible products! Warm regards,
S Suprina Mukhia
1425 days ago

I would not even give 1 star

I can't say enough good things about my experience with clubfactory.com. From the moment I placed my order, the team was incredibly helpful and transparent about the entire process. The parcel arrived promptly, and the quality of the items exceeded my expectations. I was particularly impressed with the attention to detail in the packaging. What truly sets Club Factory apart, though, is their exceptional customer service. When I encountered a minor issue with my order, their team went above and beyond to rectify the situation promptly and with the utmost courtesy. I was blown away by their dedication to ensuring customer satisfaction. I wholeheartedly recommend Club Factory to anyone in need of high-quality products and top-notch service. I'll certainly be a returning customer. Thank you, Club Factory, for your outstanding commitment to your customers.
D DARK STAR MMT
1520 days ago

My brother ordered few products from…

As a proud member of the Club Factory community, I have to express my heartfelt gratitude for the exceptional service and quality products I've received. When I first stumbled upon Club Factory, I was slightly hesitant due to a negative review I had come across. However, after exploring their vast range of products, I decided to give them a try. From the moment I placed my order, I was impressed by the speedy delivery and the care taken in packaging each item. The products themselves were even better than I had hoped for—truly a testament to their commitment to quality. This experience reassured me that sometimes negative reviews may not tell the full story. In my case, Club Factory's dedication to customer satisfaction has helped me find amazing products at unbeatable prices. I urge anyone who may have reservations to give them a chance, as they truly exceeded my expectations in every way. I'm now a loyal customer and I can't wait to see the new additions to their inventory. Thank you, Club Factory, for restoring my trust in online shopping and for your outstanding service!
D DARK STAR MMT
1520 days ago

My brother ordered few products from…

I was initially skeptical when my brother encouraged me to try out Club Factory after a less-than-ideal experience he encountered. However, I decided to give it a shot, and I'm thrilled that I did. The range of products is truly impressive, and the prices are unbeatable. The Club Factory shopping experience has been a game-changer for me. The convenience of their online platform and the sheer variety of items available have made it my go-to for all my shopping needs. I especially love their stylish clothing and trendy accessories that always earn me compliments. The customer service has also been outstanding. I had an issue with a delivery once, but after reaching out to the Club Factory support team, they quickly and effectively resolved the matter, demonstrating their commitment to customer satisfaction. Overall, my experiences with Club Factory have been overwhelmingly positive, and I now confidently recommend it to all my friends and family. It’s a relief to have found a reliable and affordable online shopping destination. If you're looking for a diverse selection of products, great deals, and excellent customer service, I highly suggest giving Club Factory a try. They’ve certainly won me over as a loyal customer.
S Sunaina Arora
1533 days ago

Very very bad service

⭐⭐⭐⭐⭐ I was initially hesitant to try out new online services, especially after a disappointing experience with another company. However, after reading some great reviews, I decided to give this service a shot. I couldn't be happier with my decision. From the moment I placed my order, I received regular updates on the status of my parcel. The delivery was prompt, and the customer service team was incredibly helpful in ensuring that my package arrived on time. I'm beyond satisfied with my experience and would highly recommend this service to anyone looking for reliable and efficient delivery.
S Sunaina Arora
1533 days ago

Very very bad service

I can't help but share my amazing experience with this service. Initially, I was hesitant because of a previous bad encounter with another company. However, after using this service, I was blown away by the exceptional service I received. Not only did my parcel arrive promptly, but the online payment process was seamless. It's incredible how much time and stress I saved by using this service. I highly recommend it to anyone in need of reliable and efficient delivery. Thank you for restoring my faith in great customer service!
N nasaran bernard Concharc
1572 days ago

THIS IS A FRAUD COMPANY

A Trustworthy and Reliable Company I was initially hesitant to try out a new company for my online shopping needs, but I'm so glad I took the chance with this one. My recent order had some issues, and I was worried about getting a refund. However, the customer service team went above and beyond to help me resolve the situation. I reached out to them, and they patiently listened to my concerns and reassured me that they would look into it. Within a few days, my refund was processed, and the money was back in my account. The level of professionalism and dedication they demonstrated truly impressed me. What's more, their customer service agents handled my case with the utmost care and consideration. They never asked for unnecessary personal details or sensitive information. Their focus was on resolving my issue in a secure and efficient manner. I can confidently say that this company has earned my trust and respect. Their commitment to customer satisfaction is commendable, and I will definitely be a returning customer. If you're looking for a trustworthy and reliable company to fulfill your shopping needs, look no further. This company has exceeded my expectations, and I'm sure they'll do the same for you.
H Hahehej Heheveg
1582 days ago

Club factory customer care helpline number //¥//¥//¥//¥//¥==9128598394==!!!!!!!!!!!!!!!!@@@@@

I stumbled upon Club Factory during my search for trendy and affordable fashion pieces. I was initially hesitant about ordering from an online store I hadn't heard of before, but after reading some positive reviews, I decided to give it a try. From the moment I placed my order, I was impressed by the seamless process and efficient customer service. When I encountered an issue with my delivery, I reached out to their customer care helpline. I was pleasantly surprised by how quickly they addressed my concerns and provided me with a satisfactory solution. What sets Club Factory apart is their dedication to ensuring customer satisfaction. The team goes above and beyond to assist and reassure their customers, which is a rare find in today's fast-paced e-commerce world. With their prompt and reliable support, I felt valued and appreciated as a customer. Overall, my experience with Club Factory has been nothing short of exceptional. I now consider myself a loyal customer and confidently recommend them to anyone looking for a hassle-free shopping experience. Thank you, Club Factory, for setting the bar high and exceeding my expectations.
P Pink Kumar
1584 days ago

Excellent

Clubfactory.com Delivers Excellence I can't help but share my wonderful experience with clubfactory.com. From the moment I landed on their website, I was impressed. The ease of navigation and the vast array of products immediately won me over. As a seasoned online shopper, I value excellent service and let me tell you, clubfactory.com delivered just that. The seamless ordering process was a breath of fresh air. I found exactly what I was looking for and checking out was a breeze. The package arrived promptly, and I was thrilled with the quality of the items. What truly stood out to me was their exceptional customer service. I had a query about a product, and their team responded promptly and professionally, going above and beyond to assist me. I genuinely appreciate the care and attention to detail that clubfactory.com extends to its customers. It's rare to find a company that prioritizes customer satisfaction to this extent, and I am incredibly grateful for the positive experience. I will definitely be a returning customer and will be recommending clubfactory.com to all my friends and family. Thank you for exceeding my expectations, clubfactory.com!
F Faisu Mandal
1623 days ago

Club factory customer care helpline number//9091211702//9874491881//I am so glad.

⭐⭐⭐⭐⭐ I recently had the pleasure of experiencing exceptional customer care from Club Factory, and I couldn't be more pleased with the support I received. From the moment I reached out for assistance, the team was not only responsive but also genuinely interested in helping me resolve my issue. The representatives went above and beyond to ensure that my concerns were addressed promptly and effectively. Their commitment to customer satisfaction truly stood out, making me feel valued and supported every step of the way. I am grateful for the dedication and assistance provided by the Club Factory customer care team. Their exemplary service has undoubtedly earned my trust and loyalty. Thank you for going the extra mile to make my customer experience a positive one. I will not hesitate to recommend Club Factory to others based on this outstanding level of support. Warm regards,
N nandini borker
1626 days ago

club factory dont even deserve one star

I was extremely disappointed with my experience at Club Factory. I had purchased an item on October 30th and to my dismay, I still haven't received a refund for it. I've been tirelessly trying to get in touch with their customer service, but to no avail. It's been a month, and the issue has yet to be resolved. The delivery, pickup service, and refund process are all incredibly unreliable. I can't stress enough how much trouble this has caused me. I do not recommend this shopping site to anyone. My advice? Stay far away.
S safvan mk
1663 days ago

Upholding Excellence: A Customer’s Ode to Unwavering Quality and Service at

Evolving from Skepticism to Advocate: A Testimonial of Transformation At first hesitant about , my doubts were swiftly dispelled when an order hiccup was met with unparalleled dedication from the customer service team, cementing my trust in their commitment to outstanding service. Receiving the gorilla tempered glass screen protector for my Redmi Note 6 Pro was a revelation. Its flawless fit, unyielding touch sensitivity, and remarkable durability surpassed all expectations, earning my unwavering confidence in the brand's exceptional quality. My journey from skeptic to advocate is a testament to 's unwavering dedication to customer satisfaction and superior products. If you value reliability and exceptional service, look no further. This transformation has not only left me content but deeply grateful. Thank you, , for shattering my doubts and reaffirming the existence of exceptional service and products.
S safvan mk
1663 days ago

Its real bad

Unwilling to let one bad experience define my online shopping, I sought out a reliable provider for my mobile accessories. After a disappointing ordeal with another company, I turned to with cautious optimism. The first thing that struck me was the extensive selection of products, and I quickly found what I needed for my Redmi Note 6 Pro. With a mix of trepidation and hope, I placed my order for a headset, screen guard, and gorilla tempered glass. When my package arrived, I held my breath as I opened it. To my delight, the headset was perfect, and the screen guard was exactly what I needed. But when it came to the gorilla tempered glass, I experienced a sinking feeling, fearing a repeat of my previous disappointing encounter. To my relief, the gorilla tempered glass was exactly as described, fitting my Redmi Note 6 Pro flawlessly. This was a stark contrast to my past experience, and I was overcome with gratitude for a seamless transaction and the quality of the product. Unlike my previous encounter, proved to be a trustworthy and dependable source for mobile accessories. The offers were genuine, the products were accurate, and the customer service was exemplary. I am no longer letting one bad experience define my online shopping, thanks to the reliability and quality provided by .

Introduction

Club Factory is an online shopping app that claims to offer trendy and affordable products across multiple categories, including clothing, footwear, accessories, electronics, and home d?cor.

Pros and Cons

Pros: Club Factory has a vast product selection, with many items at low prices. The shopping experience is convenient, with the app available on both iOS and Android devices. Plus, Club Factory regularly runs promotions and discounts. Cons: Some users have complained about lengthy delivery times and issues with returns and refunds. Additionally, there have been reports of counterfeit products being sold on the app.

User Experience

Club Factory has a simple and user-friendly interface, making it easy to browse products and place orders. However, some users have reported slow loading times and glitches within the app.

Pricing and Value for Money

Club Factory's pricing is often much lower than other online retailers, making it an attractive option for budget-minded shoppers. However, the low prices may be due to the quality of some products being lower than expected.

Alternatives

Other online shopping apps that offer similar product categories include Amazon, Shein, and Wish.

Customer Service

Club Factory has received mixed reviews regarding customer service. Some users have reported receiving prompt and helpful assistance, while others have had difficulty with returns, refunds, and shipping issues.

Product Quality and Selection

Club Factory's product selection ranges from trendy clothing to home d?cor and electronics. However, as previously mentioned, there have been reports of counterfeit products being sold on the app. Furthermore, some users have reported low quality on certain items.

Website Usability

The Club Factory website is easy to navigate, with clear categories and filters to help users find what they're looking for. However, some users have reported slow loading times and glitches.

Returns and Exchanges

Club Factory accepts returns and exchanges within a specified period of time for most items. However, some users have reported difficulty with the process and have encountered issues with refunds.

Promotions and Discounts

Club Factory regularly runs promotions and discounts, offering users the chance to save even more on their already low-priced products.

Reputation

Club Factory has received mixed reviews from users, with some praising its affordability and product selection, while others have reported issues with shipping, returns, and product quality.

Payment Options

Club Factory accepts various payment methods, including credit cards, PayPal, and other online wallets.

Loyalty Programs

Club Factory does not currently offer a loyalty program for its users.

Customer Reviews

Customer reviews on Club Factory are mixed, with some reviewers raving about the app's low prices and wide selection, while others have reported issues with shipping, returns, and product quality.

Community Involvement

Club Factory does not currently have any notable community involvement programs or partnerships.

Shipping and Costs

Shipping costs vary based on the product and location, but Club Factory does offer free shipping on select items. However, some users have reported lengthy delivery times.