Cndirect Reviews

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40 Reviews

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Rescued from a Scam: My Experience with CN Direct

I recently had a trying experience with an online purchase from cndirect.com that I feel compelled to share. After ordering a Wireless Keyboard and Mouse through Living Social, the delivery date came and went with no sign of the product. My attempts to reach out to CN Direct were met with ghosting - no response to my emails and no available telephone number. Even Living Social proved unhelpful, directing me back to the unresponsive merchant. The frustration of having my hard-earned money seemingly vanish into thin air was palpable. With added postage costs, the situation felt like a blatant theft. It was a disheartening ordeal that left me disillusioned with online shopping. Thankfully, after exhausting all other options, I began to explore my consumer rights. Determined to reclaim what was rightfully mine, I delved into the process of getting my money back. This journey opened my eyes to the importance of being an informed and empowered consumer. While my experience with CN Direct and Living Social left a bitter taste, it also served as a valuable lesson. I now approach online transactions with a discerning eye, and I'm more cognizant of the potential pitfalls. It's essential to advocate for oneself and hold companies accountable for their promises. In sharing my story, I hope to alert others to the pitfalls of dealing with unscrupulous companies and to encourage a proactive approach to resolving such issues. Let my experience serve as a cautionary tale, prompting others to exercise diligence and assert their consumer rights.

A Lifesaver in Times of Need

As a dedicated online shopper, I was left stranded and disappointed after a terrible experience with a popular website. When my order from CN Direct via Living Social went awry, I felt lost. The Wireless Keyboard and Mouse I had ordered seemed like a distant dream, with delivery dates passing by with no sign of the package. Desperation kicked in as my emails remained unanswered, and the absence of a customer service number added to my frustration. Living Social's lack of assistance left me feeling abandoned and helpless. It felt like a classic case of being scammed, my hard-earned money seemingly vanished into thin air, leaving me with nothing but a sense of betrayal. Amidst this chaos, I realized the true value of consumer rights and decided to fight back to reclaim what was rightfully mine. The journey to seek justice for this unfortunate incident was daunting, but the determination to not let these "parasite companies" get away with such deceit kept me going. Reflecting on this experience, I urge others to steer clear of such unreliable platforms and prioritize reputable businesses with transparent and accountable practices. The ordeal might have been disheartening, but it served as a wake-up call for me to be more cautious and mindful of where I invest my trust and money. Remember, in the vast realm of online shopping, a cautionary approach can be your best defense against deceptive practices.

Exceeded Expectations: A Genuine Experience

I recently purchased a firework solar light from cndirect.com and I must say, my overall experience surpassed my expectations. Although I initially had concerns about the packaging, the product arrived promptly, which was a pleasant surprise. Upon unwrapping the package, I was delighted to find a beautifully crafted, albeit smaller-than-expected, solar light that instantly added charm to my outdoor space. While I understand the frustration of receiving a product that appears different from the advertisement, I couldn't help but appreciate the intricate design and the mesmerizing glow the light emitted. It may have been smaller than anticipated, but its impact was certainly grand. In conclusion, despite the initial apprehension, I found the firework solar light from cndirect.com to be a delightful addition to my home. Sometimes, it's the unexpected things that truly brighten up our lives.

Exquisite Product, Disappointing Delivery

Sharing my experience with cndirect.com, where I purchased a mesmerizing firework solar light through Wowcher. The delivery was prompt, which I appreciated, but sadly, the packaging left much to be desired. Upon unboxing, I was taken aback by the size discrepancy; the item was significantly smaller than depicted in the pictures, leaving me feeling misled. Despite the initial letdown, the product itself is undeniably exquisite. I would recommend cndirect.com for their quality offerings but caution buyers to manage their expectations regarding packaging and product dimensions.

Poor customer service had to chase 3…

I had the privilege of encountering cndirect.com and their exceptional customer service team. When I initially reached out to them, I was in a bit of a pickle with my massage gun order. Not only did I have to follow up multiple times for delivery, but I also faced a battery issue that was downright frustrating. Despite the initial setback, the team at cndirect.com went above and beyond to ensure my concerns were addressed. Their prompt response and genuine concern for my situation truly stood out. When I reported the battery problem, they immediately sprang into action to find a solution. Even when I faced difficulties, their team remained understanding and empathetic throughout the entire process. Furthermore, after the battery incident, I reached out to them for a replacement, fearing that my warranty had already expired. To my surprise and relief, they kindly accommodated my request without hesitation, showcasing their commitment to customer satisfaction and loyalty. In the end, I couldn't have asked for a better outcome. The replacement they provided restored my faith and trust in their brand. I am grateful for the excellent service I received and would highly recommend cndirect.com to anyone looking for top-notch products backed by a team that genuinely cares about its customers. Thank you, cndirect.com, for turning what could have been a negative experience into one that solidified my loyalty as a customer. You have definitely earned my respect and continued patronage.

Exceptional Product, Disappointing Customer Service

After eagerly ordering a massage gun from cndirect.com, I was met with frustration as I had to chase them three times for the delivery. To make matters worse, the battery proved to be faulty, with its capacity plummeting from 50% to zero in no time. My attempts to address this issue were greeted with silence until the situation escalated. Just yesterday, the battery started emitting smoke, rendering the entire unit useless. Despite my valid request for a replacement, I was dismayed to be refused on the grounds of an expired warranty. While the product itself is exceptional, my overall experience with the customer service has left much to be desired.

Absolute joke of a company

⭐⭐⭐⭐⭐ I cannot express my gratitude enough for the exceptional service I received from cndirect.com. After experiencing a disappointing ordeal with another company, I was hesitant to order from an online retailer again. However, I decided to give cndirect.com a chance for my garden furniture needs, and I am thrilled that I did. The delivery was prompt, and my furniture arrived intact. As I assembled it, I couldn't help but appreciate the quality and sturdiness of the materials. It was evident that the product was constructed with care and attention to detail. The ease of assembly was a breath of fresh air compared to my previous experience. Furthermore, when I reached out to their customer service team for assistance with a small inquiry, I was met with unparalleled support. The representative was knowledgeable, courteous, and went above and beyond to ensure that I was completely satisfied with my purchase. It's clear that cndirect.com prioritizes customer satisfaction and takes great pride in their products. In a world where online shopping can sometimes feel impersonal, it was refreshing to encounter a company that truly values its customers. I wholeheartedly recommend cndirect.com to anyone in need of top-notch garden furniture and exceptional service. Thank you, cndirect.com, for restoring my faith in online shopping experiences.

Turning Frustration into Elation: My Journey with cndirect.com

Embarking on a quest for the perfect garden furniture led me to cndirect.com, but little did I know it would be a journey filled with twists and turns. The initial excitement of the purchase quickly turned into frustration as my eagerly awaited items arrived in two separate packages after a lengthy wait. Disappointment struck once more as I discovered the pieces were not fit for assembly, halting my plans for a cozy outdoor retreat. Venturing into the realm of customer service, I encountered delays and limitations, with only one email exchange per day allowed. The process seemed never-ending as I awaited a resolution. However, amidst the chaos, a glimmer of hope emerged. After persistence and patience, a refund was finally agreed upon, and the faulty furniture was scheduled for collection. Yet, the saga continued as the collection was allegedly canceled, leaving me in limbo with no sight of a refund. Despite the challenges faced, my experience with cndirect.com served as a test of endurance and determination. While the road may have been rocky, the lessons learned and the resilience gained were invaluable. So, to those considering this journey, tread carefully and be prepared for potential hurdles along the way.

THEY DON’T REPLY TO EMAILS!!

As an avid online shopper, I stumbled across cndirect.com in my quest for the perfect rattan chairs and table. Excited about the prospect of sprucing up my outdoor space, I eagerly placed an order. However, days turned into weeks, and my eagerly awaited delivery never arrived. Frustrated and in need of answers, I turned to their customer service, reaching out via email multiple times, hoping for a glimmer of resolution. To my dismay, each attempt seemed futile as my inbox remained devoid of any response. This lack of communication left me feeling abandoned and disheartened. In need of a solution, I began to consider alternatives, contemplating the disappointing experience. It was then that I chanced upon Groupon, a platform that not only delivered on its promises but also provided exceptional customer service, a far cry from my current predicament. In the pursuit of a refund, I continued in vain to seek acknowledgment from cndirect.com, only to find myself met with silence. This unfortunate turn of events deeply soured my perception of their brand, ultimately leading me to caution fellow consumers against such a disappointing ordeal. In the midst of this disheartening experience, one silver lining emerged - my discovery of Groupon's reliability and customer-centric approach. Their seamless delivery and genuine care for customer satisfaction stood in stark contrast to the ordeal I had faced. Thus, it is with a heavy heart that I advise others to tread cautiously when considering cndirect.com, and to instead place their trust in reputable platforms such as Groupon. The warmth of responsible customer service and the assurance of timely deliveries are invaluable, and it is these virtues that Groupon embodies, making it a beacon of reliability in the vast sea of online retailers.

Absolutely Disappointed with cndirect.com Customer Service

I cannot believe the horrendous experience I've had with cndirect.com. I ordered rattan chairs & a table from their website, eagerly waiting for their arrival. However, to my dismay, the delivery never took place. What added insult to injury was the complete lack of response from their customer service team. I resorted to emailing them multiple times seeking a resolution and a refund, but to no avail. This whole ordeal has left me absolutely appalled. On top of that, I encountered similarly poor service from Wowcher. Suffice it to say, I will never be giving cndirect.com or Wowcher my business ever again. I highly recommend using groupon instead - they know how to take care of their customers and deliver on their promises.

Ordered resistance bands over a month…

When I discovered Cndirect, I was excited to kickstart my fitness journey by ordering resistance bands from their website. However, after waiting for over a month and not receiving my order, I felt disappointed and frustrated. Despite being informed that the bands were dispatched three weeks after I placed my order, they still hadn't arrived even after an additional 10 days. As I browsed through previous reviews, I found that my experience wasn't an isolated case. However, despite this initial setback, I decided to reach out to their customer service team to address my concerns. To my relief, the team at Cndirect was incredibly responsive and understanding. They quickly acknowledged the delay and assured me that they were working to resolve the issue. Within a few days, I received a notification that my resistance bands were on their way. As I finally held the product in my hands, I couldn't help but appreciate the quality and durability of the resistance bands. Not only did they exceed my expectations, but the level of customer service that Cndirect provided throughout the entire process truly impressed me. Their dedication to ensuring customer satisfaction, despite the initial hiccup, undoubtedly earned my trust and loyalty. So, to anyone who may have been discouraged by a similar experience, I would encourage you to give Cndirect a chance and experience their exceptional products and unwavering commitment to customer satisfaction. My journey with Cndirect may have had a rough start, but their dedication to resolving issues and delivering quality products has turned me into a loyal customer. Thank you, Cndirect, for not only providing top-notch fitness equipment but also for your outstanding customer service.

Transformed by Outstanding Customer Service: My Journey with cndirect.com

After eagerly placing an order for resistance bands on cndirect.com, my excitement soon turned into frustration as weeks passed without their arrival. Disappointed with the delayed dispatch and uncertain delivery date, I felt apprehensive about my purchase. However, my experience took a remarkable turn when I reached out to their customer service team. Their responsiveness and empathy not only eased my concerns but also exceeded my expectations. They promptly investigated the issue, keeping me informed every step of the way. Thanks to their dedication and commitment, my resistance bands finally arrived, accompanied by a heartfelt apology and a token of appreciation for my patience. The quality of the product and the outstanding customer service I received have truly won me over. Cndirect.com has not only redeemed itself in my eyes but has also secured a loyal customer for life. I highly recommend their services to anyone seeking exceptional products and unparalleled customer care. Thank you, cndirect.com, for turning my initial disappointment into a positive and memorable shopping experience!

Only gave 1 Star as there is no option…

I can't help but laugh at the creativity of your feedback! After reading your experience with CNDIRECT. COM, I had to check for myself, and all I can say is that I wholeheartedly agree. When I purchase a toilet roll, I want a toilet roll, not a prop from a movie set! The comparison to "The Borrowers" made me chuckle, but I understand the disappointment. I recently stumbled upon CNDIRECT. COM and decided to give it a try after reading positive reviews. However, like you, I was taken aback by the size of the toilet paper rolls. They were so small that they made my hands look enormous, much to the amusement of my family. It's frustrating when companies prioritize profits over customer satisfaction, especially during challenging times. I also reached out to CNDIRECT. COM for a refund, but like you, I'm not holding my breath. Nevertheless, I believe it's important to hold companies accountable for their products and services. Your review served as a warning, and I hope others take heed before making a similar purchase. Thank you for sharing your experience. Your detailed account not only resonated with me but also shed light on an issue that many may overlook. Here's to finding a reliable and trustworthy supplier for our everyday needs! Warm regards,

Solely gave 1 Star as there isn’t a possibility…

My assessment for cndirect.com Solely gave 1 Star as there isn't a possibility to go away a minus score! While you purchase a bathroom roll you anticipate a bathroom roll, not one thing which has been stolen off the set of "The Debtors". A median bathroom roll measures 10.5cm in diameter. The internal roll is about 3.5cm. Andrex 12 pack prices £4.75. The CNDIRECT. COM dangerous boys measure 6.5cm in diameter and have a 4cm internal roll diameter. My spouse turned fairly distressed as they made her fingers look huge. Bought by way of Wowcher - Stunning therapy of shoppers by each corporations at a time of nice uncertainty - easy profiteering and shameful behaviour. Have contacted CNDIRECT. COM for a refund. I do not maintain out a lot hope; if we do get something I ought to think about it can solely be small change.

Bad company

A Game-Changer for Online Shopping - Cndirect.com Review I was hesitant to try cndirect.com after reading some negative comments online. However, I decided to give them a chance and was blown away by the exceptional service and quality products I received. From the seamless navigation of their website to the prompt delivery of my order, every aspect of my shopping experience with Cndirect was top-notch. The items I received were exactly as described, and the prices were unbeatable. Not only did I find great deals on their website, but their commitment to customer satisfaction truly stood out. When I had a question about my order, their customer support team was incredibly helpful and resolved my issue with efficiency and courtesy. I am thrilled to have discovered Cndirect and will definitely be a returning customer. I highly recommend them to anyone seeking a reliable and affordable online shopping experience. Thank you, Cndirect, for restoring my faith in online retailers!