Coalatree User Reviews

Introduction:

Coalatree.com is a sustainable outdoor apparel and gear brand that has gained popularity for its eco-friendly, versatile, and durable products. The company was founded in 2010 in Salt Lake City, Utah, by a group of outdoor enthusiasts who wanted to create products that were both functional and environmentally responsible. Coalatree.com offers a wide range of products, including apparel, bags, hammocks, blankets, and more.

Pros and Cons:

Pros: - Products are made from eco-friendly materials such as recycled polyester, organic cotton, and upcycled coffee grounds - Products are versatile and functional for outdoor activities - Affordable pricing for high-quality products - Customer service is responsive and helpful Cons: - Limited selection of products - Limited sizing options for some products

User Experience:

Coalatree.com has a user-friendly website that is easy to navigate. Product pages provide detailed descriptions, sizing information, and customer reviews. The checkout process is quick and easy, and customers can sign up for an account to save their shipping and payment information for future purchases.

Pricing and Value for Money:

Coalatree.com offers affordable pricing for high-quality products. Prices range from $10 for accessories to $200 for outdoor blankets. The company also offers discounts and promotions throughout the year, making its products even more accessible.

Alternatives:

There are several other sustainable outdoor apparel and gear brands that customers may consider, such as Patagonia, The North Face, and REI.

Customer Service:

Coalatree.com has responsive and helpful customer service. Customers can contact the company via email or phone for assistance with orders, returns, or exchanges.

Product Quality and Selection:

Coalatree.com offers high-quality products that are both functional and sustainable. The company uses eco-friendly materials such as recycled polyester, organic cotton, and upcycled coffee grounds to make its products. However, the selection of products is limited and may not meet the needs of all customers.

Website Usability:

Coalatree.com has a well-designed website that is easy to navigate. Product pages provide detailed descriptions, sizing information, and customer reviews. The checkout process is quick and easy, and customers can sign up for an account to save their shipping and payment information for future purchases.

Returns and Exchanges:

Coalatree.com offers a hassle-free return and exchange policy. Customers can return or exchange products within 30 days of purchase. The company provides a prepaid shipping label for returns, and customers can receive a refund or store credit.

Promotions and Discounts:

Coalatree.com offers discounts and promotions throughout the year. Customers can sign up for the company's email newsletter to receive updates on the latest promotions and discounts.

Reputation:

Coalatree.com has a positive reputation for its sustainable and functional products. The company has received positive reviews from customers and has been featured in several media outlets.

Payment Options:

Coalatree.com accepts several payment options, including credit and debit cards, PayPal, and Apple Pay.

Loyalty Programs:

Coalatree.com does not currently offer a loyalty program.

Customer Reviews:

Customers have left positive reviews for Coalatree.com's sustainable and functional products. Customers have praised the company's use of eco-friendly materials and its affordable pricing.

Community Involvement:

Coalatree.com supports several environmental and social initiatives. The company has partnered with organizations such as One Tree Planted and Save The Waves to support reforestation and ocean conservation efforts.

Shipping and Costs:

Coalatree.com offers free shipping on orders over $75. Customers can also choose expedited shipping for an additional fee. Shipping times vary depending on the location of the customer, but orders typically arrive within 5-7 business days.