Users Voice for Coastalscents

11% users rated Terrible
2% users rated Poor
0% users rated Average
2% users rated Very Good
84% users rated Excellent
Pie Chart Review Representation for Coastalscents
Coastalscents Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Mar 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Aug 2022 4.8 3.7 1.5 1 3 5
Sep 2022 5 4.1 1.2 1 3.7 5
Oct 2022 5 3.9 1.3 1 2.5 1
Mar 2023 2.4 4.1 1.4 1 3 5
Line Chart for Rating of peer stores

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Detailed Coastalscents Review by

Introduction

Coastalscents.com is an online retailer specializing in makeup and beauty products. Founded in 2005, the company offers a wide range of affordable products to a global audience. With its mission to make beauty affordable for all, Coastalscents.com has gained a reputation for providing quality products at a budget-friendly price.

Pros and Cons

Pros: - Affordable pricing for quality products - Wide range of products available - Free shipping on orders over $50 (US only) - Regular sales and discounts Cons: - Limited selection of high-end brands - International shipping can be expensive

User Experience

Coastalscents.com has a clean and easy-to-use website that makes browsing and purchasing products simple. Users can search by product type or brand and filter by price, rating, and other criteria. The website also features user reviews and customer photos to help shoppers make informed decisions.

Pricing and Value for Money

Coastalscents.com is known for its budget-friendly prices, with many items costing less than $10. While the selection of high-end products is limited, the site offers a wide range of quality products at affordable prices.

Alternatives

Other online makeup retailers that offer similar products and pricing include Morphe, ColourPop, and BH Cosmetics.

Customer Service

Coastalscents.com provides customer support via email and phone. The company also has a FAQ section on its website with helpful information on shipping, returns, and other topics.

Product Quality and Selection

Coastalscents.com offers a wide selection of products, including makeup palettes, brushes, skincare, and accessories. The quality of these products is generally good, though some users have reported issues with certain items.

Website Usability

The website is easy to navigate, with clear categories and search options. Product pages are well-organized, with detailed descriptions, photos, and user reviews.

Returns and Exchanges

Coastalscents.com accepts returns and exchanges for items purchased within 30 days, as long as they are unused and in their original packaging. The company provides a prepaid shipping label for returns.

Promotions and Discounts

Coastalscents.com regularly offers discounts and promotions on its products. Shoppers can sign up for the company's newsletter to stay up-to-date on the latest deals.

Reputation

Coastalscents.com has a generally positive reputation, with many customers praising the site's affordable pricing and quality products. However, some users have complained about issues with shipping and customer service.

Payment Options

Coastalscents.com accepts major credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Coastalscents.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews on Coastalscents.com are generally positive, with many users praising the site's affordable pricing and quality products. However, some users have reported issues with shipping and customer service.

Community Involvement

Coastalscents.com does not appear to be involved in any specific community or social causes.

Shipping and Costs

Coastalscents.com offers free shipping on orders over $50 within the US. International shipping is available, but costs vary depending on the destination. Shipping times also vary, with some orders taking up to four weeks to arrive.

Coastalscents Recent User Reviews

User Rating

5 stars

19

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Reviewer Name: Lmhaden

Review Submission Date: 2021-01-06

Review Title: They offer inexpensive makeup
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Review Description: They offer inexpensive makeup, but I just rec'd an order that had nothing that I ordered. They will NOT communicate with me. I will never order again. Free shipping took 30 days to get to my home - from Penns to GA. Awful experience thus far.

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Reviewer Name: Nami Tsuki

Review Submission Date: 2019-12-07

Review Title: They offer great variety of makeup at…
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Review Description: They offer great variety of makeup at affordable prices!

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Reviewer Name: Vanessa

Review Submission Date: 2019-03-18

Review Title: Love coastal scents!
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Review Description: Love coastal scents! Great products for affordable prices. Their eyeshadow singles are great.. I own over 100! Stock up when they have their .99 sale!! Also, invest in their customizable empty pallets..good quality and perfect for building your own dream pallet of colors!

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Reviewer Name: Kimberly

Review Submission Date: 2019-01-17

Review Title: I love these palettes!!!!!
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Review Description: I love these palettes imo they are better than the Urban Decay palettes. They have spot on dupes plus you get more shades, just a wonderful bargain and they go on sale pretty often.

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Reviewer Name: Jazmin Revatta

Review Submission Date: 2019-01-11

Review Title: Excellent products!
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Review Description: Excellent products!

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Reviewer Name: A.M.

Review Submission Date: 2019-01-10

Review Title: Great prices and products
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Review Description: Great prices and products. Pretty straightforward website, no frills.

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Reviewer Name: Samina Siddiq

Review Submission Date: 2019-01-10

Review Title: I like it eyeshadow
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Review Description: I like it eyeshadow , I loved it eyeliner n so beautiful mackup brush set soft n smooth

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Reviewer Name: Swati Ayyagari

Review Submission Date: 2019-01-10

Review Title: Happy and satisfied
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Review Description: Had ordered the travel sets, 12 piece brush affair in mint green and kabuki brushes. So far used only travel set and kabuki. Satisfied with both of them.

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Reviewer Name: Elissa Skirdine

Review Submission Date: 2019-01-09

Review Title: I love the eyeshadows I have ordered
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Review Description: I love the eyeshadows I have ordered. They are really pigmented.

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Reviewer Name: Tonya Roberson

Review Submission Date: 2019-01-09

Review Title: Fabulous price, fabulous formula
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Review Description: Their formula for eyeshadows is great, the price point you cannot beat. Their various types of palettes are always great and they usually have a sale going on. They are fabulous.