Coastbeer Reviews

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40 Reviews

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Authentic Customer Experience with Coastbeer.co

Revisiting my encounter with coastbeer.co had me reflecting on a rather unpleasant marketing approach I experienced, labeled as "Spam marketing." It's disheartening to receive unsolicited messages from masked numbers, leaving me exasperated, questioning the ethics behind it. The frustration escalated when the only means to halt this invasion was to spend additional funds on messaging another service. An example message I received read, "James here from Brulo. Dry Jan restock 25% off everything is on now. Use voucher - XXXXX Shop now - /your website/. Optout: Text JD4RYSTOP to 60777." The audacity of assuming my interest without my consent was appalling. The lack of consent or opt-in mechanism raises ethical concerns and diminishes the brand's credibility. As a consumer, respect for privacy and autonomy is paramount in any engagement. Hence, I urge for a more respectful and consensual marketing approach that nurtures a genuine relationship with customers.

Transformative Experience at CoastBeer.co: A Testimonial of Trust and Gratitude

As a first-time customer at CoastBeer.co, I was initially hesitant due to a previous negative review. However, my experience couldn't be more different. The customer service team went above and beyond to address my concerns and rectify any issues promptly. Their dedication to customer satisfaction truly transformed my perception. I am now a loyal customer, enjoying their premium selection and impeccable service. Thank you, CoastBeer.co, for restoring my trust and exceeding my expectations.

Edit IT issues seemingly to blame…

As a dedicated beer enthusiast, I recently had the pleasure of encountering Coast Beer Co., and I must say that my experience has been nothing short of eventful. I initially encountered some hiccups with the wrong product being delivered and struggling to get a response to my emails. However, things took a turn for the better. Upon expressing my concerns, the founder reached out to me to clarify that the original purchase was out of stock, and my emails hadn't been received due to technical issues. Despite the initial setbacks, their transparency and willingness to make amends were truly commendable. I was promptly offered a full refund and a generous offer of a 12-pack of another beer as a gesture of apology. While I couldn't help but appreciate their efforts to make things right, I offered some feedback on the possibility of alternative communication methods, such as a phone number or WhatsApp, to ensure smoother interactions, especially when email systems falter. In the end, I walked away with not just a refund, but a sense of admiration for a brand that truly values its customers. Despite the initial mix-up, the quality of the beer and the genuine efforts to rectify the situation have won me over. I look forward to experiencing more of their offerings and witnessing how they continue to evolve and improve. If you're someone who appreciates transparency, genuine customer care, and of course, great beer, I would highly recommend giving Coast Beer Co. a try. Cheers to great beer and even greater customer service!

A Brew of Heartfelt Service Recovery: Coastbeer’s Responsive Redemption

Diving into my experience with coastbeer.co, I must admit I initially encountered some hiccups. An erroneous shipment and a seemingly silent inbox left me wondering if I would ever savor the taste of the brew I truly desired. However, amidst the lingering disappointment, a ray of hope emerged as the founder reached out, shedding light on the unfortunate stock situation and the miscommunication that ensued. Despite the technical glitches that hindered our communication, Coastbeer's sincerity shone through as they promptly offered a refund and extended a generous gesture of a 12-pack to compensate for the slip-up. This display of accountability and dedication to customer satisfaction did not go unnoticed. While the beer's flavor may not have left me completely astounded, the genuine effort to rectify the situation and restore my faith in their service did leave a lasting impression. The proactive steps taken by Coastbeer to address the issue and go above and beyond to make amends speak volumes about their commitment to excellence. Although the email system may have faltered along the way, the willingness to listen, understand, and act decisively reflects a company that values its customers' experiences. As I raise a glass to their willingness to make things right, I can't help but appreciate the redemption story that unfolded, turning a stumble into a stride towards customer satisfaction. So, if you find yourself in a similar predicament, rest assured that Coastbeer's responsive redemption is more than just lip service – it's a genuine commitment to ensuring your satisfaction as a valued customer. Cheers to Coastbeer for turning a potentially sour experience into a refreshing display of dedication and service recovery!

wow wow and wow again

I can't express enough how incredible my experience has been with coastbeer.co. As someone who can no longer indulge in alcohol, I had been feeling down and out. That is until I stumbled upon this gem. Let me just say, "wow, wow, and wow again!" This alcohol-free beer has completely changed the game for me. Not only is coastbeer.co the best alcohol-free beer in the UK, but I dare say it's the best in the world. The taste is so remarkable that I find it genuinely nicer than its alcoholic counterparts. The inventors of this beer have truly made a difference in my life, and for that, I am incredibly grateful. If you're in a similar situation to mine, I wholeheartedly recommend giving coastbeer.co a try. It's more than just a beverage; it's a game-changer. Thank you, coastbeer.co, for restoring my joy and changing my life for the better.

Life-Changing Delight: Coast Beer’s Non-Alcoholic Bliss

As I stumbled upon Coast Beer, I was skeptical yet hopeful, yearning for a substitute to fill the void left by alcohol. And wow, oh wow, did it surpass my wildest expectations. Savoring every sip of their non-alcoholic brew felt like a gust of fresh air on a stifling day. Imagine my surprise when each drop of Coast Beer not only matched but surpassed the taste of its alcoholic counterparts. The blend of flavors danced on my palate, leaving me in awe of the thought put into crafting such a gem. Coast Beer isn't just a beverage; it's a game-changer, a paradigm shift in my life's narrative. The depression stemming from not being able to drink alcohol dissipated with each bottle of this miracle drink. It didn't just satisfy my thirst; it brought joy and contentment, a newfound appreciation for the simple pleasure of a great brew. To the brilliant minds behind Coast Beer, you've not just created a product; you've crafted a masterpiece that has positively impacted lives. For that, I can't thank you enough. Coast Beer has rewritten my story, and for that, I'm eternally grateful. Cheers to a new beginning with Coast Beer!

Life-Changing Zero Alcohol Beers – DDH 7 Hop is a Game Changer!

I recently stumbled upon coastbeer.co and was blown away by their amazing selection of zero alcohol beers. The DDH 7 Hop in particular has completely changed the game for me. Not only are these beers top-notch in quality, but they also come at a great value, especially when you can snag a discount. What's more, their next day delivery for orders over £35 is a fantastic perk. I can't recommend coastbeer.co enough to all the non-alcoholic beer lovers out there!

Transformative Taste and Top-Notch Service – Unbeatable Zero Alcohol Beers Awaiting!

From the very first sip of Coastbeer.co's zero alcohol beers, particularly the DDH 7 Hop, I was hooked! The rich and authentic flavors of their selections are unparalleled, making every tasting experience a delight. Not only does Coastbeer.co offer top-quality products, but they also ensure fantastic value, especially when you can catch a discount. The cherry on top? Their lightning-fast next day delivery service for orders above £35 guarantees you won't have to wait long to enjoy your favorite brews. Coastbeer.co has truly set the bar high for zero alcohol beers, and once you try them, you'll never look back!

The greatest range of non-alcoholic…

Coastbeer.co has truly stood out in my search for non-alcoholic drinks. I was pleasantly surprised by the wide range of options available on their website. Being a non-drinker, it's often challenging to find premium quality beverages that are both delicious and sophisticated. Coastbeer.co has completely changed the game for me. Their selection is unparalleled, and the care that goes into curating their collection is evident. The website is easy to navigate, and I appreciate the detailed descriptions for each product. It's clear that they take pride in offering only the best, tip-top gear indeed. I'm incredibly grateful to have discovered Coastbeer.co. They have made it possible for me to enjoy social gatherings and celebrations without feeling left out or compromising on taste. I highly recommend Coastbeer.co to anyone looking for top-notch non-alcoholic drinks. Thank you for providing such an exceptional service and product range.

Great beer poor customer service

As a beer lover, I was thrilled to come across coastbeer.co and their amazing AF beer. During my pregnancy, I craved a delicious alcohol-free option, and their brew surpassed all expectations. The fact that they're a Scottish company made supporting them even more special. However, my excitement turned into disappointment when a recent order mix-up occurred. I had purchased the Sabro IPA through a special deal but received the Centennial IPA instead. I reached out multiple times via email and even tried messaging them on Instagram, but received no response. The lack of communication left a sour taste in my mouth, overshadowing the initial joy of discovering their great beer. After leaving a review expressing my frustration, I was contacted by their customer service team. It took some time, but they eventually addressed the issue and offered a refund. While the resolution was appreciated, the initial poor experience had already tainted my impression. Although the quality of their beer is enough to earn high praise, I hope that coastbeer.co can improve their customer service to match. It's crucial for a company to uphold not just the quality of their products, but also the experience they provide to their customers. With a better focus on customer care, they could truly shine as a standout in the industry. Despite the initial hiccup, I remain hopeful that coastbeer.co will prioritize their customers' experience, just as they do with their exceptional brews.

Exceptional Brews, Disappointing Service – A Genuine Review

As a loyal customer of coastbeer.co, I cannot praise their AF beer enough. During my pregnancy, their non-alcoholic beer was a lifesaver, boasting the best taste I've ever encountered. Supporting Scottish companies like coastbeer.co is a true pleasure. However, my recent experience with their customer service left much to be desired. Despite ordering the Sabro IPA through an MSE deal, I received a Centennial IPA instead. After reaching out via email three times and even attempting contact through Instagram, I was met with silence. The absence of a reachable phone number compounded my frustration. The lack of communication initially soured my opinion of coastbeer.co, as quality brews deserve quality service. Following an eventual response, albeit delayed, and a refund in February 2023, my rating has slightly improved to 3 stars. The prolonged wait and the revelation of a supposed error on my end regarding email correspondence leave a bittersweet taste in my mouth. While my appreciation for their beer remains unwavering, coastbeer.co could significantly elevate customer satisfaction by addressing communication shortcomings promptly. A lesson in customer service transparency and efficiency could propel this otherwise exceptional brewery to new heights in customer loyalty and satisfaction.

customer service issues well responded to

I've been a loyal customer of coastbeer.co for some time now, and I must say, their beer is exceptional. However, I recently encountered an issue with the delivery process that left me quite frustrated. Despite their next-day delivery promise, I received notifications from DHL indicating a delay of 2-3 days, which inconvenienced me. To add to the frustration, it was impossible to change the delivery address through DHL's website. Upon reaching out to Brulo, I found it challenging to establish contact with them, despite several emails and a voicemail. The package was ultimately delivered damaged to an address that was inaccessible to me, and my attempts to communicate with Brulo were futile. Moreover, I discovered that their phone number was not listed on their website, which further complicated the situation. However, after expressing my concerns through a negative review, Brulo reached out to me with sincere apologies and took immediate action. They not only arranged for a replacement of the lost order but also vowed to improve their communication channels by adding their phone number to the website and ensuring that all customer inquiries are promptly addressed. I am pleased to share that the replacement order arrived as promised, and this experience has restored my faith in Brulo's commitment to customer satisfaction. While it's unfortunate that it took a negative review to prompt this level of responsiveness, I am genuinely grateful for their efforts to make things right. The quality of their beer combined with their dedication to rectify customer concerns makes me confident in continuing my patronage of coastbeer.co. Thank you, Brulo, for valuing your customers and striving to deliver an exceptional experience.

A Lifesaver in Customer Service: Brulo’s Remarkable Turnaround

I recently had an experience with coastbeer.co that truly showcased the power of exceptional customer service. While I have always been a fan of Brulo's beer, my last order faced significant delivery challenges. Despite promises of next-day delivery, DHL's notifications indicated a delay of 2-3 days, leaving me in a bind. Frustrated by the inability to amend the delivery address and the lack of response from Brulo after multiple emails and a voicemail, I felt let down. Even finding Brulo's contact number was a challenge, hidden from their website and causing further communication roadblocks. However, Brulo's response to my negative feedback was nothing short of impressive. After reading my review, they reached out with sincere apologies and swift actions. Not only did they send a replacement for the lost order promptly, but they also acknowledged the need to improve communication channels, adding the phone number to their website and ensuring better email response rates. Receiving the undamaged replacement order exactly as agreed restored my faith in Brulo's commitment to customer satisfaction. While it's disappointing that it took a negative review to trigger this level of attention, their efforts have indeed turned the situation around. Thank you, Brulo, for going above and beyond to make things right.

Best non-alcoholic beer I have tasted

I recently discovered Coastbeer.co and I can confidently say it's the best non-alcoholic beer I have ever tasted. The variety of beers they offer is truly impressive, and after trying them all, the blue IPA has become my absolute favorite. What amazes me the most is that the taste is so rich and authentic that you won't even notice it's non-alcoholic. Aside from the fantastic taste, I have to commend their delivery service. Every time I place an order in the morning, it arrives at my doorstep the very next day without fail. This level of reliability has truly won me over as a loyal customer. I highly recommend Coastbeer.co to anyone looking for a high-quality non-alcoholic beer that doesn't compromise on taste. It has certainly exceeded all my expectations and has become a staple in my household. Cheers to Coastbeer.co for their outstanding product and service!

Transforming Taste Buds: A Personal Journey with CoastBeer. Co’s Non-Alcoholic Delights

Embarking on a quest for the perfect non-alcoholic beer led me to the delicious haven that is coastbeer.co. As a beer enthusiast looking for an alternative to the traditional brews, I was pleasantly surprised by the unparalleled quality of CoastBeer. Co's offerings. The statement "You won't notice you're not drinking alcoholic beer" couldn't be more accurate. Each sip transports you to a realm where the absence of alcohol goes unnoticed, replaced by rich flavors and a satisfying experience that rivals any alcoholic counterpart. Exploring their range of beers became a delightful endeavor, with each bottle offering a unique and captivating taste profile. While all the options are exceptional, the blue IPA emerged as a clear favorite, tantalizing my taste buds with its bold and refreshing notes. The attention to detail in crafting these non-alcoholic brews is truly commendable, showcasing a commitment to excellence that sets CoastBeer. Co apart. Aside from the outstanding product quality, the swift and reliable delivery service further solidified my loyalty to CoastBeer. Co. Placing orders in the morning and receiving them the very next day exemplifies their dedication to customer satisfaction, enhancing the overall experience and ensuring that enjoyment is just a click away. In conclusion, my journey with CoastBeer. Co has been nothing short of transformative. From redefining my perception of non-alcoholic beer to setting new standards in taste and service, CoastBeer. Co has earned a special place in my heart (and refrigerator). Cheers to CoastBeer. Co for revolutionizing the non-alcoholic beer scene and offering a truly exceptional beverage experience.