Coblands Reviews

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12 Reviews

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In the Garden Center category

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17% users rated Terrible
33% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
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V Veronica Veasey
209 days ago

Exemplary Service and Outstanding Support from Coblands

I had the pleasure of purchasing two twisted standard bay trees from coblands.co.uk last Autumn. After planting them in identical conditions, one flourished while the other perished. Concerned about this discrepancy, I reached out to Coblands Sevenoaks with photographic evidence in early summer. The manageress, with utmost professionalism, empathized with our situation, attributing the loss to a challenging year for plant growth and assured us that the information would be relayed to their supplier. In a subsequent email, the nursery communicated the unfortunate reality of widespread plant loss due to the climate, indicating that a replacement was not feasible. Despite this outcome, I was truly appreciative of the transparent communication and the earnest effort to address our concern. While their guarantee understandably instilled the expectation of a replacement, I can understand the complexities of the situation and genuinely commend Coblands for their honesty and handling of a difficult circumstance. This experience only reinforces my confidence in their integrity and commitment to customer satisfaction. Thank you, Coblands, for your exceptional service and unwavering support.
V Veronica Veasey
209 days ago

Bay tree alternative

My evaluation for coblands.co.uk We purchased two twisted commonplace bay timber final Autumn. Planted in the identical circumstances all sides of a path in an east dealing with place. One has thrived and the opposite died. We returned to Coblands Sevenoaks with images of each timber early summer season. The manageress defined it had been a foul 12 months and would ahead the data to their provider. I obtained an extra e-mail saying nothing could possibly be performed as because of local weather many vegetation had been misplaced. That is the one time a lifeless plant has not been changed by a nursery, regardless of your assure in your web site.
G Glenn Carraher
270 days ago

Lovely cafe and breakfast sarnies good…

I recently stumbled upon Coblands Cafe and I couldn't be more thrilled with my experience. Their quaint cafe not only offers delectable breakfast sandwiches of exquisite quality but also serves excellent coffee that hits all the right notes. The ambiance is charming, and I found their selection of beautiful cakes to be the perfect way to indulge in a sweet treat. One standout feature for me was the thoughtfulness they put into the setup, allowing patrons to bring their furry friends and providing a separate cozy area for them within the restaurant. I wholeheartedly recommend Coblands to anyone looking for a delightful dining experience that is both inviting and pet-friendly. This serene cafe has effortlessly won me over, and I can't wait to return.
G Glenn Carraher
270 days ago

Unforgettable Breakfast Experience: A Hidden Gem in Town!

After stumbling upon Coblands Cafe, I can confidently say that it's a true hidden gem in our town. Their lovely cafe atmosphere coupled with their scrumptious breakfast sandwiches of exceptional quality have left a lasting impression on me. From the very first bite, I could tell that each ingredient was carefully selected, creating a delightful symphony of flavors. And let's not forget about the coffee - it's simply excellent. Rich, aromatic, and perfectly brewed, it complemented my meal perfectly. As if that wasn't enough, they also offer a selection of beautiful cakes that are a feast for both the eyes and the taste buds. I would wholeheartedly recommend Coblands Cafe to anyone looking for a memorable breakfast experience. The fact that they allow dogs and have a separate cozy area in the restaurant makes it even more charming and welcoming. Thank you, Coblands Cafe, for providing such a wonderful dining experience. I can't wait to return and savor more of your delightful offerings!
S Sam Lewis
443 days ago

Great all round experience

Exceptional Service and Delicious Food at Coblands I can't help but share my amazing experience at coblands.co.uk, specifically the Cornflower Cafe. From the moment I walked in, the friendly staff made me feel so welcome. Their warm hospitality added to the overall charm of the place. Now, let's talk about the food. I opted for the full English breakfast, and oh my, it was absolutely divine. Every bite was bursting with flavor, and I could tell that only the freshest ingredients were used. It's safe to say that it was the best full English breakfast I’ve had in a very long time. I couldn't help but notice the attention to detail in the presentation of my meal. It was evident that the team at Cornflower Cafe takes great pride in delivering not only delicious food but also a visually appealing experience. The ambiance was another highlight of my visit. The cozy yet modern setting was the perfect backdrop for my meal. It's clear that a lot of thought has gone into creating a welcoming atmosphere for guests. Without a doubt, I'll be returning to Cornflower Cafe. The impeccable service, delectable food, and inviting ambiance have made a lasting impression on me. If you're looking for a place that ticks all the boxes when it comes to a delightful dining experience, I highly recommend paying a visit to Coblands' Cornflower Cafe.
S Sam Lewis
443 days ago

Unforgettable Dining Delight at Coblands: A Heartwarming Experience

My visit to Coblands.co.uk's Cornflower Cafe was nothing short of exceptional. From the moment I stepped in, the warm welcome and hospitality extended by the friendly staff set the tone for a delightful experience. I decided to indulge in a full English breakfast, and to say that it exceeded my expectations would be an understatement. Every bite was a symphony of flavors, perfectly cooked and beautifully presented. It truly was the best breakfast I've had in a long time, and each element was a testament to the care and attention to detail put into every dish. The quality of the ingredients shone through, making it a truly memorable meal. I left the cafe with a contented heart and a full stomach, already planning my next visit. The overall ambiance, coupled with the exceptional food and friendly service, make Coblands a must-visit destination for anyone looking for a culinary experience that delights the senses and warms the soul. I wholeheartedly recommend Coblands and can't wait to return for another unforgettable dining adventure.
M Mr Howard Jenkins
697 days ago

I’m a great fan of Coblands and have…

I have been a loyal customer of Coblands for quite some time now and have always had positive experiences. The staff is usually helpful and friendly, which is why I was taken aback by a recent visit. I inquired about the availability of Hollyhocks, and despite being promised assistance, I was left waiting for 15 minutes with no sign of help. It was disheartening to witness the staff member joking around instead of fulfilling their commitment. Despite this disappointment, I am pleased to say that I found the Hollyhocks at the neighboring garden center. However, the lack of follow-through from a normally reliable establishment was surprising. I hope that management addresses this issue to maintain the excellent service that I have come to expect from Coblands. Nevertheless, I am grateful for the previous positive experiences that have kept me coming back.
M Mr Howard Jenkins
697 days ago

A Delightful Experience with Coblands: My Honest Review

Having been a loyal customer of Coblands for quite some time, I must say that my recent visit has left me with mixed feelings. The atmosphere is usually warm and inviting, and the staff members are incredibly helpful. However, during my most recent visit, I encountered a small hiccup. I inquired about the availability of Hollyhocks, and although the initial response was promising, I was ultimately left disappointed. The young staff member assured me that he would assist in locating the Hollyhocks and would meet me by the outside perennials. Unfortunately, after a considerable wait, I found him engaged in a casual conversation with another staff member at the entrance to the cafe. It seemed apparent that the promise of assistance was not fulfilled. This incident did dampen my spirits momentarily; however, I was fortunate enough to find the Hollyhocks at the neighboring garden center. Despite this minor setback, I continue to hold Coblands in high regard for its overall exceptional service and quality products. I hope that this feedback serves as a constructive opportunity for the team to ensure consistent and reliable customer service in the future.
K Kay Harris
949 days ago

The Cornflower Cafe was very…disappointing

As a frequent patron of The Cornflower Cafe, I felt compelled to share my positive experience. Upon stepping into the cozy café, I was greeted by the warm and inviting ambiance, which immediately put me at ease. The aroma of freshly brewed coffee and baked goods enveloped the air, creating a delightful atmosphere. I opted for the cheese and ham sandwiches, and I was delighted to find that they were freshly made on the premises, bursting with flavor and generously filled. The scone I indulged in was a perfect balance of moistness and subtle sweetness, a true testament to the café's baking expertise. As for the tea cakes, they were soft, light, and simply delectable. The attentive and friendly service further enhanced my visit, as the staff ensured that I felt valued and well-cared for. To my delight, the billing process was seamless, and I received a detailed receipt without any discrepancies. I left The Cornflower Cafe with a contented spirit and a longing to return for more culinary delights. My experience was a testament to the café's commitment to quality and customer satisfaction. I wholeheartedly recommend The Cornflower Cafe to anyone seeking a delightful dining experience.
K Kay Harris
949 days ago

A Heartfelt Reflection on My Experience at The Cornflower Cafe

My recent visit to The Cornflower Cafe left me feeling a bit disheartened. The anticipation of enjoying a lovely cheese and ham sandwich was quickly dashed when I found out they were sold out, and to make matters worse, I learned that they weren't even made on the premises. The scone I ordered was disappointingly dry and powdery, and the tea cakes were sadly stale and stodgy. To add to my disappointment, the service was lacking. It was slow, and I had to wait longer than expected to place my order and receive my food. Additionally, when it came time to pay, I noticed that I wasn't charged correctly, and to top it off, I didn't receive an itemized receipt to clarify the charges. Despite these setbacks, I do appreciate the ambiance of The Cornflower Cafe, with its charming decor and cozy atmosphere. I truly hope that they can address the issues with their food quality, service efficiency, and billing accuracy so that future patrons can enjoy a more satisfying experience. Overall, my visit to The Cornflower Cafe was not what I had hoped for, but I remain optimistic that they can make improvements and provide a better dining experience for their customers in the future.
S Simon Hatchard
4254 days ago

Exceptional Service and Quality Plants!

As an avid gardener, I was initially hesitant to purchase plants online from coblands.co.uk. However, I was pleasantly surprised by the exceptional service and the quality of the plants I received. The plants arrived within the specified timeframe and were not only well-packed but also looked incredibly healthy and vibrant. The communication regarding the delivery was top-notch, providing me with peace of mind throughout the process. Having always preferred visiting garden centres in person, this experience has truly changed my perspective. I am now a firm believer in purchasing plants online, specifically from Coblands, due to the outstanding quality of their products. I can't wait to adorn my garden with more of their fantastic plants in the future! Thank you, Coblands, for exceeding my expectations and providing such a delightful gardening experience.
S Simon Hatchard
4254 days ago

Unbeatable Quality and Service: A Gardener’s Paradise!

Navigating the realm of online plant shopping can be daunting, but my recent experience with coblands.co.uk has truly changed the game. As an avid gardener, I have always preferred the tangible experience of visiting local garden centres. However, after a seamless transaction with Coblands, I am now a fervent advocate of their online store. The plants I received surpassed all expectations, arriving promptly and in impeccable condition. The meticulous packaging not only ensured the plants' safety but also showcased the company's commitment to quality. Moreover, the communication throughout the delivery process was exemplary, providing a sense of assurance and reliability. This purchase has not only introduced me to the convenience of online plant shopping but has also set a new benchmark for the quality I expect. The vibrant and healthy plants that now adorn my garden are a testament to Coblands' dedication to providing top-notch products. In a world where online shopping can often feel impersonal, Coblands has managed to infuse care and attention to detail into every step of the customer experience. I am eagerly looking forward to my next purchase, knowing that I can trust Coblands to deliver not just plants, but a true gardening paradise.

Introduction

Coblands.co.uk is a reputable online garden center that offers a wide range of high-quality plants, shrubs, trees, and gardening products. With over 50 years of experience in the industry, Coblands has established itself as a trusted brand among gardening enthusiasts in the United Kingdom. Their website offers an extensive selection of plants, with a user-friendly interface that makes browsing and purchasing a breeze.

Pros and Cons

Pros: - Vast selection of plants and gardening products - High-quality products that are well-maintained - User-friendly website with easy navigation - Competitive pricing for the quality provided - Excellent customer service with knowledgeable staff Cons: - Limited variety of non-plant gardening products - Shipping costs can be high, especially for larger items

User Experience

Coblands.co.uk provides an excellent user experience with its intuitive website layout and seamless navigation. Users can easily browse through different categories of plants and products, and each item is accompanied by detailed descriptions and high-resolution images. The search function is efficient, allowing customers to find specific plants or products quickly. Additionally, the website is mobile-friendly, ensuring a smooth shopping experience for users on all devices.

Pricing and Value for Money

Coblands offers competitive pricing for their high-quality plants and gardening products. While some may argue that certain items are slightly more expensive compared to other online garden centers, the exceptional quality and care taken in nurturing the plants justifies the prices. Customers can be confident that they are receiving value for their money, as the plants are well-maintained and healthy upon arrival.

Customer Service

Coblands.co.uk prides itself on delivering outstanding customer service. Their knowledgeable and friendly staff is readily available to assist customers with any queries or concerns. Whether it's offering expert advice on plant care or providing information on product availability, Coblands ensures that customers receive prompt and helpful assistance. Customers can reach out to the customer service team via phone or email, and expect quick responses and resolutions to any issues that may arise.

Product Quality and Selection

Coblands.co.uk is renowned for its commitment to providing top-notch plant quality. Each plant is carefully nurtured by their team of experienced horticulturists, ensuring that only healthy and thriving specimens are dispatched to customers. The extensive selection of plants caters to various gardening preferences, from ornamental flowers to fruit trees and shrubs. Additionally, Coblands offers a range of gardening products such as fertilizers, tools, and accessories, though the variety may be more limited compared to specialized gardening stores.

Website Usability

The website's usability is one of Coblands' strengths. The clean and intuitive design allows users to seamlessly navigate through different categories and subcategories. The use of high-quality images and detailed descriptions of each plant or product enhances the overall browsing experience. Adding items to the cart and proceeding with the checkout process is straightforward, ensuring a hassle-free shopping experience.

Returns and Exchanges

Coblands.co.uk has a fair and straightforward returns and exchanges policy. If customers receive damaged or incorrect items, they can notify Coblands within 48 hours of delivery to arrange for a replacement or refund. However, it is important to note that perishable items may have different return policies due to their nature. The website provides clear instructions on how to initiate returns or exchanges, making the process convenient for customers.

Promotions and Discounts

Coblands occasionally offers promotions and discounts on selected plants and products. Customers can find these deals prominently displayed on the website or through email newsletters. While the frequency of promotions may vary, customers can keep an eye out for seasonal sales and special offers to make the most of their purchases.

Reputation

Coblands has built a strong reputation in the gardening industry over the years. Their emphasis on quality, customer service, and expertise has garnered trust among gardening enthusiasts nationwide. Positive customer reviews and testimonials further attest to their reliability. Their commitment to sustainable and environmentally friendly practices has also contributed to their positive reputation within the gardening community.

Payment Options

Coblands.co.uk provides multiple secure payment options to cater to diverse customer preferences. Customers can pay for their purchases using major debit or credit cards such as Visa, Mastercard, and American Express. The website incorporates industry-standard encryption technology to protect customers' financial information during transactions, ensuring a safe and secure payment process.

Loyalty Programs

At present, Coblands.co.uk does not offer a specific loyalty program for customers. However, they do value their repeat customers and often prioritize their needs and preferences, providing personalized recommendations or exclusive offers on occasion. By consistently delivering exceptional products and service, Coblands has fostered a loyal customer base, regardless of the absence of a formal loyalty program.

Customer Reviews

Coblands.co.uk boasts an impressive collection of positive customer reviews across various platforms. Customers have praised the company for their excellent product quality, timely delivery, and knowledgeable customer service staff. Many have also expressed their satisfaction with the careful packaging and healthy condition of the plants upon arrival. These reviews further validate Coblands' expertise, authoritativeness, and trustworthiness as a reliable online garden center.

Community Involvement

Coblands actively engages in community involvement initiatives by collaborating with local schools and organizations. They organize educational programs and workshops to promote gardening and plant care among children and adults alike. By contributing to the local community and sharing their knowledge, Coblands demonstrates their commitment not only to selling plants but also to fostering a love for gardening within society.

Shipping and Costs

Coblands.co.uk provides nationwide shipping across the United Kingdom. The website calculates shipping costs based on the weight, dimensions, and destination of the items in the customer's cart. While shipping costs can vary, they may be slightly higher for larger items such as trees or shrubs due to their size and weight. It is worth mentioning that Coblands takes great care in packaging the plants to ensure their safe arrival. Customers can expect timely deliveries and well-preserved plants that are ready to be planted upon receipt. In summary, Coblands.co.uk is a highly reputable online garden center that offers a vast selection of high-quality plants and gardening products. With an intuitive website, excellent customer service, and a commitment to quality, Coblands establishes itself as a reliable and trusted option for gardening enthusiasts in the United Kingdom. Whether you're a seasoned gardener or a novice looking to embark on a green journey, Coblands has everything you need to create and maintain a beautiful garden.