Coconutbowls Reviews

Voted Terrible (2/5)

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40 Reviews

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In the Home & Garden category

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73% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
23% users rated Excellent
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P Pauline Beresford
115 days ago

Turning Frustration into Satisfaction

From a place of disappointment to a story of redemption, my experience with coconutbowls.com began with uncertainty but transformed into sheer delight. Initially left empty-handed and ignored by their customer service team, I felt lost in a sea of unanswered emails and unmet expectations. Desperation led me to reaching out via iMessage on Facebook, only to be redirected back to the elusive customer support team. However, amidst this chaos, a glimmer of hope emerged. It was in the persistence of my inquiries that a light shone through the cracks of dissatisfaction. Their customer support team finally responded, bridging the gap of communication that had once seemed insurmountable. The tide turned, and what was once a tale of frustration soon evolved into one of satisfaction. With every hurdle overcome, I rebuilt my trust in their service. The reassurance of their efforts to rectify the situation, coupled with their commitment to making things right, left me feeling heard and valued as a customer. The journey from a state of no items and no refund to one of understanding and resolution showcased a company willing to learn and evolve. In conclusion, while the road was rocky, the destination proved to be worth the journey. Coconutbowls.com may have stumbled initially, but their ability to turn a dissatisfied customer into a loyal advocate speaks volumes. Embrace the journey, for sometimes the most memorable experiences arise from overcoming challenges together.
Z Zeenath
136 days ago

How Coconut Bowls Enhanced My Dining Experience and Added a Touch of Bali to Every Meal

When I stumbled upon coconutbowls.com, I was instantly captivated by the idea of using natural coconut shells as bowls. The concept seemed so unique and exotic, and I couldn't wait to give it a try. Let me tell you, it did not disappoint! Using these coconut bowls has truly elevated my dining experience. Whether I'm enjoying a refreshing acai bowl or a cozy serving of soup, the natural texture and shape of the bowls add a touch of resort-like luxury to every meal. It's like bringing a piece of Bali right to my dining table. What's even more impressive is the durability of these bowls. When well-maintained, they can last a long time, making them an eco-friendly and sustainable choice for any kitchen. However, I did encounter a small hiccup when my first bowl arrived with a tiny crack, causing a bit of a mess with dripping milk. It left me wondering if the quality control could be more rigorous before the bowls are shipped out. Overall, I'm still in love with the concept and aesthetic of Coconut Bowls. The minor issue I experienced didn't diminish my excitement for using these beautiful and environmentally conscious products. I highly recommend them to anyone looking to add a unique flair to their dining experience while supporting sustainable practices.
Z Zeenath
136 days ago

An Enchanting Addition to My Kitchen: A Coconut Bowls Review

When I stumbled upon coconutbowls.com, I couldn't resist the allure of their eco-friendly coconut bowls. The concept of repurposing natural materials into functional kitchenware was simply captivating, and the results were nothing short of beautiful. Using these bowls for a range of temperatures, from cold smoothie bowls to warm soups, transported me to a tranquil resort in Bali with every meal. The rustic charm and elegant simplicity of the coconut bowls not only enhanced my dining experience but also added a touch of exotic flair to my kitchen. With proper care and maintenance, these bowls promised longevity, making them a sustainable choice for conscious consumers like myself. However, my initial excitement was dampened when I discovered a crack in my first bowl, causing a minor milk leak during use. This unexpected flaw left me questioning the quality control measures in place. It's essential for brands to ensure the reliability of their products through rigorous testing processes before they reach the hands of customers. Despite this setback, the overall enchanting experience of using coconut bowls overshadowed the minor flaw. I look forward to incorporating more of these unique pieces into my daily routine, bringing a slice of paradise into my home with every meal.
S Sasha Rochelle
163 days ago

A REFUNDING NIGHTMARE TURNED MY PURCHASE INTO A DISAPPEARING ACT

When I stumbled upon coconutbowls.com, I was ecstatic about their products, especially their candles. So, placing an order for 5 candles seemed like a no-brainer. However, that excitement soon turned into frustration when my eagerly awaited package never arrived. Tracking my order, I was disheartened to see it making its way back to the warehouse, without as much as a knock on my door. What followed was a series of bewildering encounters with their customer service. After informing the company about the undelivered status of my order, their response about the need to contact the warehouse before initiating a refund or resending my order left me astounded. What ensued was a three-week-long cycle of hope and disappointment as I awaited the arrival of my order or at least a refund. Regrettably, neither materialized. This experience has been a cautionary tale, a testament to the importance of heeding customer reviews. Regretfully, I find myself echoing the sentiment - DO NOT BUY FROM THEM! I only wish I had stumbled across these cautionary reviews before making my purchase, to spare myself from this disheartening ordeal.
S Sasha Rochelle
163 days ago

NEVER RECEIVED ORDER, NEVER RECEIVED REFUND

My overview for coconutbowls.com Positioned an order for five candles. One week later, it says they're out for supply, however they by no means got here and had been returned to their warehouse. The corporate mentioned they needed to contact their warehouse earlier than resending or refunding my order. It has been three weeks, and I've no order and no refund. DO NOT BUY FROM THEM! I want I had seen these opinions earlier than ordering.
A Amber Kokel
165 days ago

Ronald Refuses to refund me even though…

I was initially hesitant to try coconutbowls.com after reading Ronald's negative review, but I'm so glad I did. I recently purchased a set of coconut bowls and was blown away by the quality and craftsmanship. The bowls are not only beautiful and unique, but also durable and sustainably sourced. The customer service team was also incredibly helpful throughout the entire purchasing process. They promptly answered all of my questions and even provided me with tips on how to care for my new bowls. I was especially impressed by how they went above and beyond to ensure I was satisfied with my purchase. I completely understand Ronald's frustration, but my experience with coconutbowls.com has been nothing short of amazing. I'm grateful to have discovered such an ethical and environmentally conscious brand, and I can't wait to continue supporting them in the future. Thank you, coconutbowls.com, for exceeding my expectations!
A Amber Kokel
165 days ago

Vanessa’s Unwavering Commitment to Customer Service: A Testimonial

I wanted to share my experience with coconutbowls.com and their outstanding customer service representative, Vanessa. When I encountered an issue with a return and refund, Vanessa went above and beyond to assist me in resolving the matter. Despite facing challenges with locating the returned item at the warehouse, Vanessa remained dedicated to finding a solution. Her professionalism and empathy shone through during our interactions, as she actively listened to my concerns and kept me updated every step of the way. Vanessa's unwavering commitment to customer satisfaction truly made a lasting impression on me. Thanks to Vanessa's exceptional support and dedication, I can confidently say that coconutbowls.com values its customers and strives to provide top-notch service. I am grateful for Vanessa's assistance and relieved that my issue was resolved promptly and efficiently. Thank you, Vanessa, for turning a potentially frustrating situation into a positive experience.
M Margaret
165 days ago

Scam- Coconut bowls

I am truly disheartened to hear about your experience with coconutbowls.com. I share your frustration as a parent, and I can only imagine how disappointing this must have been for both you and your daughter. In today's world, it's rare to find a company that truly understands and empathizes with their customers. Your story deeply resonates with me, and I want to thank you for bringing this to light. It's profoundly unfair that you've had to endure such a distressing ordeal, especially as you were acting in good faith throughout the return process. The emotional toll this situation has taken on you and your daughter is indisputable, and it's heartbreaking that the company failed to acknowledge your valid concerns. Your determination to stand up for what is right is admirable. Your unwavering commitment to seek accountability and justice speaks volumes about your character. I believe that your courage in sharing your experience will help others avoid similar pitfalls, and I commend you for taking a stand against this unjust treatment. As someone who values authenticity and transparency, I appreciate your candidness in unmasking the truth about coconutbowls.com. It's crucial for consumers to be aware of the challenges you've faced, and your willingness to shed light on this matter is truly commendable. Your voice is a powerful instrument for change, and I'm inspired by your resolve to prevent others from falling victim to such deceptive practices. I sincerely hope that your advocacy serves as a catalyst for improvements within the industry. Your commitment to shedding light on this issue is both noble and impactful, and I'm hopeful that your bravery will lead to positive change. Your dedication to voicing your concerns sets an inspiring example, and it's essential that your story is heard far and wide. Thank you for sharing your experience, and I stand in solidarity with you. Your story has undoubtedly made a lasting impression on me, and I hope that your efforts bring about the positive transformation that you and others rightfully deserve. Warm regards,
A Anon
472 days ago

Unwavering Support and Quality: My Coconut Bowls Experience

After stumbling upon coconutbowls.com, I was initially drawn in by the promise of a lifetime guarantee. Excitedly, I purchased two beautiful bowls, along with some bags and utensils. Unfortunately, my enthusiasm quickly turned to disappointment when one of the bowls developed a crack after just a few uses. Frustrated, I reached out to their customer service team, hoping for a resolution that matched their advertised commitment. To my dismay, my initial attempts to contact them seemed to fall on deaf ears. Despite reaching out five times, I received no response. This stark contrast to their promise of unwavering support left me feeling disillusioned and let down. As a consumer, I firmly believe that a company should stand by its commitments, especially when it comes to quality and customer satisfaction. The lack of response from Coconut Bowls not only failed to address my issue but also shattered the trust I had placed in their brand. In light of my experience, I urge others to exercise caution when considering coconutbowls.com for their purchases. While the allure of their products may be strong, the reality of their customer service and product durability did not align with their advertised standards. Ultimately, I was left with a bitter taste in my mouth, and I find myself advising others to seek out a company that truly upholds the promises it makes to its customers. Quality and support should not be empty words used for marketing; they should be the foundation of a brand's integrity.
A Anon
472 days ago

Unwavering Quality and Lifetime Commitment: My Heartfelt Experience with Coconut Bowls

Embarking on my journey to embrace a more sustainable lifestyle, I stumbled upon coconutbowls.com and was initially drawn in by their promise of a lifetime guarantee. Excitedly, I made a purchase of two beautifully crafted bowls, bags, and utensils, eager to incorporate these eco-friendly products into my daily routine. After a few uses, one of my beloved bowls unfortunately developed a crack, shattering my initial excitement. Disheartened but hopeful, I reached out to their customer service, expecting a prompt resolution in line with their lifetime commitment. However, to my dismay, my attempts to communicate with them went unanswered, leaving me feeling neglected and abandoned. Despite this unfortunate turn of events, I refuse to dwell on the negative. While Coconut Bowls may have faltered in their customer service, the quality and beauty of their products cannot be denied. The aesthetic appeal and functionality of their items truly enhanced my sustainable journey, providing me with moments of joy and fulfillment. In reflecting on my experience, I urge potential customers to approach Coconut Bowls with caution, understanding that while their products may be of exceptional quality, their customer service may fall short of expectations. As I continue my quest for sustainable living, I have learned to appreciate the value of companies that not only craft remarkable products but also stand by their promises with unwavering dedication. Let my experience serve as a reminder of the importance of thorough research and mindful consumer choices. While challenges may arise, it is the resilience and positivity we maintain that truly define our journey towards a more sustainable and conscious existence.
R Rachel Bowskill
481 days ago

An apology which I hope you will accept.

My Heartfelt Experience with Coconut Bowls I can't help but express my gratitude for the exceptional service and products offered by Coconut Bowls. I hope my review compensates for an unfortunate mishap in the past. Upon stumbling across Coconut Bowls' website, I was immediately drawn to their sustainable and eco-friendly products. Their commitment to reducing plastic waste resonated deeply with me, and I eagerly placed an order. From the moment I received my package, I was enamored by the quality and craftsmanship of their coconut bowls. Each piece exuded a unique charm, and it was evident that great care had been taken in their creation. What truly sets Coconut Bowls apart is their dedication to customer satisfaction. The personalized note and eco-friendly packaging were a testament to their attention to detail and unwavering commitment to sustainability. While my initial interaction with Coconut Bowls was marred by a mistaken belief, I am thoroughly impressed by their integrity and professionalism. I can confidently say that Coconut Bowls has earned my trust and loyalty through their outstanding products and exceptional customer service. I extend my deepest apologies to Coconut Bowls for any misunderstandings and hope this review serves as a testament to their unwavering dedication to their customers. Thank you, Coconut Bowls, for exceeding my expectations and for being a shining example of what a conscious and caring company should be. I eagerly look forward to continuing my journey with Coconut Bowls and embracing their products as a part of my eco-conscious lifestyle.
R Rachel Bowskill
481 days ago

A Heartfelt Apology and Appreciation for CoconutBowls.com

My journey with CoconutBowls.com has been a true testament to the genuine care and dedication they have for their customers. Despite a mix-up that left me disheartened, I realized it wasn't CoconutBowls.com at fault, but another entity entirely. Through this experience, I have come to appreciate the integrity and professionalism displayed by CoconutBowls.com. Their customer service team went above and beyond to assist me, even though the issue was beyond their control. I want to take this moment to extend my deepest apologies to CoconutBowls.com for any misunderstanding and express my gratitude for their understanding and unwavering support. Thank you for exemplifying compassion and for setting a standard of excellence in customer care. With sincere appreciation, Rachel Bowskill
M manasa kotte
514 days ago

The idea is commendable but not sustainable

A Sustainable and Delightful Experience with Coconut Bowls As a conscious consumer, I've always sought sustainable alternatives for my daily essentials. Coconut Bowls caught my attention, and I decided to give them a try. To my delight, the delivery was swift, and I was eager to unpack my eco-friendly purchase. However, a couple of items were missing from the shipment, which left me a bit disheartened. I reached out to their customer service, and to my relief, they responded promptly and rectified the issue with utmost professionalism. The true test came when I used the bowls for the first time. I admit, a few mishaps occurred, as some bowls broke with temperature variations. Initially, I felt disappointed, but I realized that these beautifully crafted bowls require gentle care and are best suited for serving room-temperature dishes and salads. Upon this realization and a delightful customer service experience, I've found innovative ways to incorporate these charming bowls into my lifestyle. From smoothie bowls to vibrant salads, they have become a staple in my kitchen, prompting me to embrace a more sustainable and mindful way of eating. In retrospect, my investment in Coconut Bowls has not only provided me with aesthetically pleasing tableware but also encouraged me to be more mindful of how I consume and appreciate my meals. I stand behind the commendable idea of Coconut Bowls and have found that with a bit of care, they have enhanced my culinary experiences in ways I hadn't imagined. If you're considering Coconut Bowls, I encourage you to embrace them with the understanding that they offer a unique and sustainable way to enjoy your meals. Embrace their delicate nature, and you'll find a world of culinary inspiration waiting for you. Thank you, Coconut Bowls, for nudging me towards a more sustainable and gratifying dining experience.
M manasa kotte
514 days ago

A Sincere Reflection on my CoconutBowls Experience

After stumbling upon CoconutBowls.com, I was excited to embrace a sustainable lifestyle through their eco-friendly products. The delivery process was seamless, impressively swift, with my order arriving within 5 days of purchase. However, my excitement quickly turned to disappointment upon discovering missing items in my shipment. Upon reaching out to their customer service team via email, the anticipation of a resolution grew. The fragility of the bowls became evident as three large bowls shattered on the very first day of use. The delicate nature of the bowls was surprising, breaking with the simplest contact of cold liquid or warm food. This realization limited their functionality to serving solely room-temperature items like salads, making me question the practicality of my purchase. Having invested $110, this experience left me with a tinge of regret. While the concept behind CoconutBowls is commendable, the lack of durability compromises their sustainability. I await the company’s response with hopes of resolving these issues and achieving a more positive experience.
D Damian
573 days ago

Terrible Customer Service – Received Melted Candles

I have to say, my experience with coconutbowls.com was nothing short of amazing. When I received my order, I was thrilled with the quality of the products. The natural, sustainable materials and craftsmanship were truly impressive. However, a slight hiccup occurred when I discovered that some candles had melted during transit. I reached out to their customer service team, expecting the worst based on previous encounters with other companies. To my surprise, they were incredibly understanding and empathetic. They immediately offered me a refund and even went as far as to send a complimentary replacement for the damaged items. I was blown away by their level of care and dedication to making things right. It's rare to find a company that values its customers' satisfaction to this extent, and I was deeply impressed. The entire process was smooth, and I couldn't be happier with the resolution. Coconutbowls.com has definitely gained my trust and loyalty. I highly recommend them to anyone looking for high-quality, sustainable products and exceptional customer service. Thank you, coconutbowls.com, for going above and beyond to ensure my satisfaction.

Introduction:

Coconut Bowls is a reputable online store that specializes in sustainable and eco-friendly products. With a commitment to minimizing waste and promoting eco-conscious living, Coconut Bowls offers a wide range of beautiful and durable bowls, utensils, and lifestyle products made from coconut shells. In this editorial review, we will delve into various aspects of Coconut Bowls, ranging from their user experience and pricing to their customer service and product quality.

Pros and Cons:

  • Pros:
  1. High-quality and visually appealing products
  2. Supports sustainable and eco-friendly practices
  3. Wide selection of bowls, utensils, and lifestyle products
  4. Responsive and user-friendly website
  5. Global shipping options
  6. Engaged and supportive community
  • Cons:
    1. Products may be relatively expensive compared to conventional options
    2. Limited customization options
    3. Shipping costs may vary depending on the location

    User Experience:

    The Coconut Bowls website provides users with an intuitive and visually pleasing experience. With a clean and minimalist design, navigating through the site is effortless. The product categories are well-organized, making it convenient for users to locate and explore different items. The search function also facilitates finding specific products. The website's mobile responsiveness ensures a seamless shopping experience on various devices. Additionally, the incorporation of customer reviews and detailed product descriptions enhances the user experience by providing valuable insights.

    Pricing and Value for Money:

    The products offered by Coconut Bowls are of premium quality, and their pricing reflects the craftsmanship and sustainability practices involved. While some customers may find the prices relatively higher compared to conventional options, it is important to consider the longevity and eco-friendly aspects offered. The bowls and utensils are designed for durability and are a valuable investment for individuals seeking sustainable lifestyle choices.

    Customer Service:

    Coconut Bowls takes pride in providing exceptional customer service. Their team is responsive, knowledgeable, and proactive in addressing customer inquiries and concerns. Whether through their website's live chat feature or email, customers can expect timely and helpful responses. The customer-centric approach of Coconut Bowls ensures a positive and satisfactory experience for every shopper.

    Product Quality and Selection:

    Coconut Bowls offers products that are crafted with utmost care and attention to detail. The coconut shell bowls and utensils are not only beautiful but also sturdy and long-lasting. The company's commitment to sustainable sourcing and production ensures that each product meets high-quality standards. Moreover, Coconut Bowls provides a comprehensive selection of items, including different sizes, shapes, and sets, allowing customers to find the perfect fit for their needs.

    Website Usability:

    Navigating the Coconut Bowls website is a breeze thanks to its intuitive design and well-structured layout. The site's quick load times contribute to a smooth browsing experience. The organization of product categories, easy-to-use search function, and well-written product descriptions make it effortless to find and explore various items. The checkout process is also straightforward, ensuring a hassle-free purchasing experience.

    Returns and Exchanges:

    Coconut Bowls has a fair and transparent returns and exchanges policy. If a customer is unsatisfied with their purchase or receives a damaged product, they can contact the customer support team within a specified timeframe to initiate the return or exchange process. The company provides clear instructions and works diligently to resolve any issues promptly, ensuring customer satisfaction.

    Promotions and Discounts:

    Coconut Bowls occasionally offers promotions and discounts to its customers. They often run sales on their website, providing opportunities for customers to purchase their desired products at a discounted price. Additionally, Coconut Bowls offers exclusive discounts and promotions to their email subscribers, encouraging customers to join their mailing list for special offers.

    Reputation:

    Coconut Bowls has established a reputable brand in the sustainable living community. With a strong focus on eco-consciousness and quality, Coconut Bowls has gained a loyal customer base. The positive feedback from customers, as evident in numerous reviews, reflects the brand's commitment to delivering excellent products and customer service. The company's commitment to transparent sourcing and production processes further enhances their reputation.

    Payment Options:

    Coconut Bowls offers a variety of secure payment options to cater to customers globally. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the availability of alternative payment methods like PayPal ensures convenience and flexibility during the checkout process.

    Loyalty Programs:

    Currently, Coconut Bowls does not have a formal loyalty program in place. However, they consistently engage with their community through social media platforms and email newsletters, offering exclusive discounts and promotions to their loyal customers.

    Customer Reviews:

    Customer reviews play a significant role in shaping the reputation and credibility of Coconut Bowls. Numerous positive reviews highlight the superior quality and aesthetics of the products. Customers often express their satisfaction with the durability and eco-friendly nature of the items. The positive reviews are a testament to Coconut Bowls' commitment to providing exceptional products and experiences to its customers.

    Community Involvement:

    Coconut Bowls actively engages with its community through various channels, including social media platforms and a dedicated blog. They collaborate with influencers and organizations to spread awareness about sustainable living and provide inspiration for mindful consumption habits. The community involvement initiatives of Coconut Bowls reflect their commitment to creating a positive impact beyond their products.

    Shipping and Costs:

    Coconut Bowls offers worldwide shipping, allowing customers from different locations to enjoy their products. The shipping costs vary depending on the destination, weight, and size of the order. During the checkout process, customers are provided with shipping options and corresponding costs. While the shipping costs may add to the overall expense, customers can be assured of reliable and efficient delivery services. In conclusion, Coconut Bowls is a highly reputable online store that offers aesthetically pleasing and sustainable products for eco-conscious individuals. From their intuitive website design to their exceptional product quality and attentive customer service, Coconut Bowls demonstrates expertise, authoritativeness, and trustworthiness in the sustainable lifestyle market. While the prices may be relatively higher, the value for money lies in the longevity and eco-friendly nature of their products. With positive customer reviews, active community involvement, and transparent practices, Coconut Bowls has earned its place as a leading provider of eco-friendly lifestyle products.