Users Voice for Coffeebean
0% users rated Poor
5% users rated Average
8% users rated Very Good
55% users rated Excellent
Rate Coffeebean Coupons Store
| Sep 2022 | 1.7 | 4.4 | 4.8 | 3.9 | 4.1 | 2.4 |
|---|---|---|---|---|---|---|
| Oct 2022 | 5 | 4.4 | 4.2 | 4.7 | 3.9 | 2.6 |
| Nov 2022 | 4.3 | 2.7 | 3.9 | 3.8 | 4.1 | 4 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Feb 2023 | 1 | 4.6 | 3.1 | 4.2 | 3 | 2.6 |
| Line Chart for Rating of peer stores |
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Detailed Coffeebean Review by Aisha Bachlani
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Recommended by 32+ verified customers on Trustpilot
'Poor'
Based on 32 reviews
Coffeebean Recent User Reviews
Duration
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Reviewer Name: Theis Bagge
Review Submission Date: 2022-10-27
Review Title: Dead insects in the food
Review Submission Date: 2022-10-27
Review Title: Dead insects in the food
Review Description: Dead insects in the food - the waiter did not care, and seemed angry when I told her. I didn’t get apologies or discount, but had to pay the full amount. The food was not served at the same time, so the food was getting cold, while waiting at the rest.The food was crazy expensive, and really low quality.
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Reviewer Name: Kimberly Costales
Review Submission Date: 2022-08-22
Review Title: Just your average café
Review Submission Date: 2022-08-22
Review Title: Just your average café
Review Description: Just your average café, offered products are not that unique compared to other coffee shops
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Reviewer Name: Sierra Goold
Review Submission Date: 2022-08-12
Review Title: Coffee tasted burnt
Review Submission Date: 2022-08-12
Review Title: Coffee tasted burnt
Review Description: Coffee tasted burnt, customer service was horrible, talked to me like I was dumb, complained about having to toast my bagel, couldn’t make hot coffee flavors iced and were mad when I asked. They either need better training or new employees. Take the short walk to Starbucks. 100% do not recommend.
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Reviewer Name: Betty Corniel
Review Submission Date: 2022-08-06
Review Title: POOR CUSTOMER SERVICE
Review Submission Date: 2022-08-06
Review Title: POOR CUSTOMER SERVICE
Review Description: The customer service is HORRIBLE at COFFEE BEAN, not friendly, don't acknowledge customers, they definitely could use some training on customer service, and of few of them are rude especially ALEX, I enjoy the product but can't say the same for CUSTOMER SERVICE !!!!!!!
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Reviewer Name: LadyT S
Review Submission Date: 2022-02-25
Review Title: The customer service does not answer…
Review Submission Date: 2022-02-25
Review Title: The customer service does not answer…
Review Description: The customer service does not answer they’ve had the outgoing message due to Covid they’re not answering their calls yet Starbucks is answering their calls all along you sign up for their program yet you don’t get points when you go into the restaurant they say the computers work half the time customer service doesn’t send you an email response back very poor way of doing business they shouldn’t have incentives when they don’t honor themI added 10.00 it’s not showing up I was charged on my cc
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Reviewer Name: Betty Corniel
Review Submission Date: 2022-02-13
Review Title: Its been a week since I've informed …
Review Submission Date: 2022-02-13
Review Title: Its been a week since I've informed …
Review Description: Its been a week since I've informed Coffee Bean about their filty dirty bathrooms on La Palma n Walker, n still no response u would think they would be concern especially knowing about Covid
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Reviewer Name: Elizabeth
Review Submission Date: 2021-09-28
Review Title: 1 million times better than Starbucks <3
Review Submission Date: 2021-09-28
Review Title: 1 million times better than Starbucks <3
Review Description: 1 million times better than Starbucks <3
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Reviewer Name: Sophia Lee
Review Submission Date: 2021-09-13
Review Title: I have always been so happy with my…
Review Submission Date: 2021-09-13
Review Title: I have always been so happy with my…
Review Description: I have always been so happy with my experience is at this coffee bean & tea leaf. The vanilla frappuccino and coffee cake are all great!
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Reviewer Name: Micah Repke
Review Submission Date: 2021-06-16
Review Title: A fraud and a scam
Review Submission Date: 2021-06-16
Review Title: A fraud and a scam
Review Description: Fraud. I could not redeem the gift card online that I received for my birthday. There is no one to answer the phones and no one replies to support requests. They have literally stolen the money of myself and family member who bought the gift card. It has all the hallmarks of a scam. This company is a fraud. Steer clear.
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Reviewer Name: gem
Review Submission Date: 2021-03-12
Review Title: Way better experience than other coffee…
Review Submission Date: 2021-03-12
Review Title: Way better experience than other coffee…
Review Description: Way better experience than other coffee shop. Just add more variety on the food part(cakes,bisquits) to make it a go-to shop on any crave time. Also, they should have more outlets available on other places. Great job in total. Keep it up! :)
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