Introduction:
Coho.in is an online furniture store that offers high-quality furniture for modern living. The company was founded in 2014 and has since established a strong reputation in the market for providing stylish and affordable furniture solutions for customers in India. The brand focuses on creating timeless designs that are built to last, without compromising on the functionality and comfort of the products.
Pros and Cons:
Pros:
- Offers high-quality and durable furniture
- Provides fast and free delivery and installation
- Reasonably priced products compared to competitors
- Provides easy and hassle-free returns and exchanges
- Provides various payment options, including cash on delivery
Cons:
- Limited selection of furniture products
- Not available in all cities and regions in India
- Does not offer financing options for purchases
User Experience:
Coho.in has a clean and user-friendly website that is easy to navigate. The products are well-categorized, and the site's search functionality is efficient in helping customers find what they are looking for. The product pages provide detailed information about each item, including dimensions, materials used, and customer reviews. The checkout process is straightforward, and customers receive regular updates about their orders.
Pricing and Value for Money:
Coho.in offers competitive pricing compared to its competitors. The company imports its products directly from some of the best manufacturers in the industry, which allows them to keep prices affordable without compromising on quality. The value for money offered by Coho.in is excellent, as customers can purchase high-quality and durable furniture products at reasonable prices.
Alternatives:
Some of the top alternatives to Coho.in in the Indian market include Pepperfry, Urban Ladder, and Livspace. These brands offer a broader selection of furniture products and services, including interior design consultations and custom furniture solutions. However, Coho.in stands out for its affordable pricing, free delivery and installation, and easy returns and exchanges policy.
Customer Service:
Coho.in has a dedicated customer service team that is available from Monday to Saturday, 10 AM to 7 PM. Customers can reach out to the team for any questions, concerns, or feedback about products or services. The company also provides regular updates about orders and deliveries to ensure a hassle-free customer experience.
Product Quality and Selection:
Coho.in offers a limited selection of furniture products, but each item is of the highest quality and built to last. The brand focuses on providing timeless designs that cater to modern living needs. The materials used in the products are sourced from top manufacturers, which ensures longevity and durability of the products.
Website Usability:
Coho.in has a responsive website design that is user-friendly and easy to navigate. The website loads quickly, and the checkout process is straightforward. The site's search functionality is efficient in helping customers find what they are looking for. The website's design is minimal and modern, which makes for easy browsing and adds to the overall user experience.
Returns and Exchanges:
Coho.in has a hassle-free return and exchange policy that allows customers to return or exchange products within seven days of delivery. The company provides free pickup and processing of returns, and refunded amount is credited to the customer's account within five working days.
Promotions and Discounts:
Coho.in offers various promotional discounts and offers throughout the year. The company provides regular updates about the upcoming sales and discounts through its website and social media channels. Customers can avail of these offers by using promo codes during checkout.
Reputation:
Coho.in has established a strong reputation in the market for providing stylish and affordable furniture products that cater to modern living needs. The company has a loyal customer base, and its products have received rave reviews on various online platforms, including social media and review sites.
Payment Options:
Coho.in provides various payment options for customers, including credit cards, debit cards, net banking, and cash on delivery. The company uses industry-standard encryption to ensure that all transactions are secure and safe.
Loyalty Programs:
Coho.in does not currently offer any loyalty programs for its customers. However, the company provides promotional discounts and offers throughout the year, which customers can avail of by using promo codes during checkout.
Customer Reviews:
Coho.in products have received rave reviews from customers on various online platforms, including social media and review sites. Customers have praised the brand for its affordable pricing, high-quality products, and excellent customer service.
Community Involvement:
Coho.in is involved in various community initiatives that focus on sustainable living and environmental conservation. The company is committed to reducing its carbon footprint by using sustainable materials in its products and implementing eco-friendly practices in its operations.
Shipping and Costs:
Coho.in provides fast and free delivery and installation of products across select cities in India. The company uses its logistics network to ensure that products are delivered to customers within 10 to 15 working days. The shipping costs are included in the price of the product, and there are no hidden charges.
