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0% users rated Average
0% users rated Very Good
92% users rated Excellent
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Joan Hogan
Impressive Customer Service at Collectables.co.uk: A True Gem!
I can't say enough about the excellent service I received from Collectables.co.uk. I purchased a salt lamp, but unfortunately, the bulb stopped working shortly after. However, when I brought it back, the staff member who assisted me was not only efficient but also incredibly pleasant. He swiftly replaced the bulb for me, and I left the store a happy and satisfied customer. I truly appreciate the dedication to their customers and the effort they put into making things right. Thank you, Collectables.co.uk, for your outstanding service! E
eve stoakley
Above and Beyond: A Heartwarming Customer Service Journey
Let me share my extraordinary experience with collectables.co.uk. When a precious toy went missing in transit via Royal Mail, I felt a wave of disappointment as Christmas drew near. However, their customer service representative, a compassionate lady, swiftly stepped in. Her genuine concern and dedication to resolving the issue before the festive season truly touched my heart. She not only reassured me but also ensured a replacement was on its way promptly. In a world where customer service can often feel impersonal, this heartfelt gesture stood out. It wasn't just about fixing a problem; it was about restoring joy and belief in exceptional service. Collectables.co.uk not only earned my loyalty that day but also my deep admiration for going above and beyond. When I think of them, I don't just see an online store; I see a team of caring individuals who strive to make a difference in customers' lives. Thank you for turning a potential disappointment into a heartwarming memory. S
Sheila Ryan
Exceptional Service at the Store, Disheartened by Online Troubles and Incorrect Contact Information
My experience with collectables.co.uk has been a mix of delight and dismay. I had the pleasure of visiting their store in Leeds at the White Rose Shopping Centre, where I received excellent service from their staff. However, my excitement dwindled when I attempted to shop on their website. Every time I tried to access their online store by typing in the website address, a warning popped up indicating the presence of trojans, making it unsafe for online transactions. This issue not only left me concerned about the security of their website but also deprived me of the convenience of online shopping. Adding to the frustration, the provided phone number for their White Rose Centre, supposedly 0113 277 8935, turned out to be incorrect. It was disheartening to encounter such a basic communication error, further complicating my efforts to address the online safety concerns directly with the store. As a loyal customer, I plan to bring up these issues during my visit to the Leeds store on Thursday. It's vital for businesses to be aware of such technical shortcomings and accessibility obstacles, as overlooking them may result in significant revenue losses and customer dissatisfaction. Overall, while my in-person shopping experiences have been positive, the online hurdles and misinformation have dampened my overall perception of collectables.co.uk. S
Sharon Karaa
Excellent quality, first rate customer service
I can't help but sing praises for collectables.co.uk. The moment I stepped into their online shop, I was blown away by the incredible quality of their products. I recently purchased a diffuser from them and was absolutely thrilled with the craftsmanship and design. However, after a while, the diffuser unfortunately stopped working. But here's where I was truly impressed. The customer service at collectables.co.uk is nothing short of exceptional. They handled my issue with such ease and professionalism, replacing the faulty diffuser without any hassle or headache on my end. It was a breath of fresh air to experience good old-fashioned customer care in this modern age. I wholeheartedly recommend collectables.co.uk to anyone in search of top-notch products and outstanding customer service. It's rare to find a business that not only delivers excellent quality but also goes above and beyond to ensure customer satisfaction. Thank you, collectables.co.uk, for setting the bar high and exceeding all expectations. S
Sharon Karaa
Unmatched Quality and Customer Care at Its Finest
Reflecting on my recent experience with collectables.co.uk, I can confidently say that this is a prime example of what exceptional customer service looks like. The top-notch products they offer are not only fantastic in quality, but in the rare instance that an issue arises, their support team handles it with the utmost professionalism and efficiency. Just a while back, I purchased a diffuser from their store that unfortunately ceased to function properly. However, to my pleasant surprise, the customer service team promptly offered a replacement without any unnecessary hassle or inconvenience on my part. Their dedication to ensuring customer satisfaction is truly commendable and sets them apart from the rest. I wholeheartedly endorse this establishment to anyone seeking a seamless shopping experience coupled with unparalleled care and attention to detail. Shopping at collectables.co.uk is not just a transaction, but a testament to the enduring value of genuine customer service. Thank you for going above and beyond! D
Dawn Allen
Bought this as a wedding gift and…
I was searching for the perfect wedding gift and stumbled upon Collectables.co.uk. I was initially drawn to the beautiful selection of items, and I ultimately decided on a stunning collectible piece. The entire experience was seamless, from the easy website navigation to the swift delivery. When the gift arrived, I was genuinely impressed by the quality and craftsmanship. It looked absolutely fabulous and I knew it would be a cherished addition to the couple's new life together. The happy couple was overjoyed with the thoughtful present, and it truly added a special touch to their big day. I can't recommend Collectables.co.uk enough. The exceptional quality and seamless purchasing process made a lasting impression on me. If you're looking for a memorable gift or a special keepsake, I highly encourage you to explore their wonderful collection. It's evident that they take great pride in offering top-notch products and service. Thanks, Collectables.co.uk, for helping me give a gift that will be treasured for a lifetime. Samantha M. M
MG62 of Stockport
Found my gift by searching the internet…
As someone who treasures finding the perfect gift, I was delighted to stumble upon Collectables.co.uk during a search for a special item. The moment I found what I was looking for, I knew it was meant to be. The pricing was fantastic, and the process was smooth from start to finish. When the package arrived, I was astonished by the care and attention that had been put into its packaging. It was evident that the team at Collectables takes immense pride in ensuring that every item is delivered in pristine condition. The product, from the Willow Tree collection, surpassed my expectations and brought joy to the recipient. I am truly grateful for the seamless shopping experience provided by Collectables. From the initial discovery to the timely delivery, every aspect of this transaction was met with professionalism and a genuine dedication to customer satisfaction. This level of service has solidified my loyalty as a customer, and I am eager to return for future purchases. Thank you, Collectables, for not only offering a great deal but also for making the entire journey memorable and enjoyable. Your commitment to excellence has made a lasting impression on me, and I cannot wait to share my positive experience with others. M
MG62 of Stockport
Discovering Treasures: A Review of Collectables.co.uk
Let me share my delightful experience with Collectables.co.uk - a gem I stumbled upon while scouring the internet for the perfect gift. My quest led me to their virtual store, where I unearthed exactly what I was seeking, at a price that was truly a steal. The anticipation built as I eagerly awaited the arrival of my package, and when it finally arrived, it exceeded all expectations. Wrapped with care and attention to detail by the talented hands at Willow Tree, every element of the packaging hinted at the treasures that lay within. Collectables.co.uk not only delivered my gift on time but also encapsulated the essence of a truly memorable shopping experience. Their dedication to quality and customer satisfaction shines through every step of the process, making them a go-to destination for all things special and unique. For those seeking to unlock the magic of gifting, look no further than Collectables.co.uk - where every purchase is a discovery waiting to be cherished. L
Lauren
Unforgettable Birthday Surprise with Collectables.co.uk – A 5-Star Experience!
From the moment I stumbled upon Collectables.co.uk, I knew I was in for a treat. As I was preparing for a special birthday, I wanted something unique and heartfelt to mark the occasion. The birthday message box I ordered surpassed all expectations. Not only was it beautifully crafted, but it arrived with surprising swiftness, adding to the sense of excitement and anticipation. The genuine care and attention to detail that went into creating the message box truly resonated with me. It was evident that this was not just a product, but a symbol of thoughtfulness and warmth. The recipient was moved beyond words, and that feeling was absolutely priceless. With such an impeccable first experience, there's no doubt that I will be a returning customer. Collectables.co.uk has undoubtedly earned my trust and loyalty, and I eagerly look forward to exploring more of their offerings for future celebrations. Thank you for adding an extra layer of joy and meaning to this special day. L
Lauren
Exquisite Birthday Message Box and Speedy Service!
My experience with collectables.co.uk has been nothing short of exceptional! I recently purchased a birthday message box, and I was blown away by its beauty and charm. The intricate details and thoughtful design truly made it a standout gift. What's more, the delivery was remarkably swift, adding an extra layer of delight to my overall experience. I was thrilled to receive the package so promptly, and it made the whole process even more enjoyable. Needless to say, I will wholeheartedly return to collectables.co.uk for future purchases. Their 5-star service has earned my trust and loyalty. Thank you for exceeding my expectations! U
Ulb
Absolutely over the moon and Smell Magnificent
I can't help but be overjoyed with my experience with collectables.co.uk! Their selection of Ashleigh And Burwood aromas is truly unparalleled, and the prices are unbeatable. I recently purchased three bottles of different scents, and I have to say, I'm absolutely smitten. I can already tell that I'll be coming back for more before these run out because I simply can't imagine being without them. From the moment I placed my order online to the day I received my items (which only took three days!), the service was exceptional. Everything was packaged with such care, and the delivery was prompt. I can't find a single fault in my entire experience with collectables.co.uk. If you're in search of delightful aromas and top-notch service, look no further than collectables.co.uk. I highly recommend them and can't wait to shop with them again. U
Ulb
Unforgettable Fragrance Experience: A Journey with Collectables.co.uk
When I stumbled upon Collectables.co.uk, little did I know that I was about to embark on a fragrance journey that would leave me over the moon. The Ashleigh And Burwood aromas I purchased were not just scents; they were memories waiting to be created. The wide variety of choices at such reasonable prices immediately caught my eye. I couldn't resist and ended up buying 3 bottles of different fragrances. And let me tell you, the scents were not just pleasant; they were intoxicatingly magnificent. As I find myself reaching the end of my current bottles, I am already planning my next order because I simply can't imagine my space without these scents. The thought of running out of them is unfathomable. Moreover, the impeccable service from start to finish was the cherry on top. Ordering online was a breeze, and to receive my items within just 3 days, packaged securely, exceeded all my expectations. Collectables.co.uk truly excels in customer satisfaction. Thank you, Collectables.co.uk, for not only providing amazing products but for creating an experience that has left me spellbound. I highly recommend Collectables.co.uk to all fragrance enthusiasts out there looking for quality, variety, and exceptional service. G
Gillian Thomas
My Snow Baby Brings Joy to My Home
After purchasing my charming snow baby figurine from collectables.co.uk, I’ve been overjoyed with the beautiful addition to my collection. The intricate detailing and craftsmanship of the figurine are truly remarkable, making it a standout piece in my home. Not only was the purchasing process seamless, but the delivery was prompt and the item arrived in perfect condition. I was thoroughly impressed with the level of care taken in packaging the delicate figurine. I am eager to expand my collection further with collectables.co.uk, as their range of products and the overall shopping experience has left a lasting positive impression on me. I would wholeheartedly recommend collectables.co.uk to any collector or gift buyer seeking high-quality items and exceptional service. Thank you, collectables.co.uk, for bringing such joy into my home with this exquisite snow baby. I look forward to my next purchase with you! G
Gillian Thomas
Cherishing My Snow Baby: A Heartfelt Review of Collectables.co.uk
Words cannot express the joy I feel every time I gaze at my cherished snow baby from Collectables.co.uk. The beauty and intricate details of this piece have truly captivated my heart. From the moment I unwrapped it, I knew it was a special addition to my collection. My shopping experience with Collectables.co.uk was seamless, with no issues encountered during the purchase process. The item arrived promptly and was securely packaged, ensuring its safe delivery. This level of care and professionalism truly sets them apart. I am so enamored with my snow baby that I am already considering my next purchase from Collectables.co.uk. The quality of their products and the exceptional service I received have made me a loyal customer. I wholeheartedly recommend them to anyone in search of unique and delightful collectibles. Thank you, Collectables.co.uk, for bringing such joy into my life with this exquisite snow baby. I look forward to many more treasured additions to my collection from your exceptional store. L
Lesley
Hassle free
I just had to share my amazing experience with collectables.co.uk! Let me tell you, the service was absolutely excellent. I stumbled upon these stunning coasters in a card shop, but they only had a few designs available. That's when I discovered collectables.co.uk, and let me tell you, they had every design imaginable! Their website was a breeze to navigate, making my shopping experience a delight. And can we talk about the delivery? My order arrived even sooner than I expected, and the packaging was top-notch. Every coaster was in perfect condition, and I didn't have to deal with any hassle whatsoever. Thank you, collectables.co.uk, for making my shopping experience a dream come true. I can't wait to shop with you again!
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Introduction:
Collectables.co.uk is a popular online platform that caters to collectors of various items, ranging from vintage toys and comics to rare stamps and coins. With a wide selection of collectibles sourced from reputable sellers, this website offers a one-stop-shop for enthusiasts seeking to expand their collections.
Pros:
- Diverse Range of Collectibles: Collectables.co.uk offers an extensive inventory with a wide variety of collectibles to suit various interests and budgets.
- Reputable Sellers: The platform ensures that all sellers meet strict quality and authenticity standards, providing customers with the confidence they need when making a purchase.
- Secure Transactions: Collectables.co.uk incorporates secure payment systems, giving customers peace of mind while completing their transactions online.
- Informative Product Descriptions: Each collectible comes with detailed descriptions and high-quality images to help users make informed purchasing decisions.
Cons:
- Pricing Disparity: As the sellers set their prices individually, some items may be priced higher compared to other platforms. However, this also allows for negotiation in certain cases.
- Limited Returns Policy: Collectables.co.uk has a limited returns policy, which may inconvenience customers who wish to return or exchange their purchases.
User Experience:
With its user-friendly interface and intuitive navigation, Collectables.co.uk offers a seamless browsing experience. The search features allow users to quickly find specific items, and the website's layout ensures that product categories are easily accessible. The responsive design further enhances the user experience, allowing customers to browse and make purchases from their preferred devices.
Pricing and Value for Money:
While pricing may vary depending on the sellers, Collectables.co.uk ensures that customers receive fair value for their purchases. Comparing prices with other online platforms can help users determine the best deals available.
Customer Service:
Collectables.co.uk prioritizes customer satisfaction, evident through its responsive customer service team. Users can contact the support team via email or phone, and their queries are promptly addressed. The efficient customer service contributes to an overall positive shopping experience.
Product Quality and Selection:
The platform boasts a highly curated selection of collectibles, sourced from reputable sellers. Each item undergoes a thorough quality check to ensure its authenticity and condition. Collectables.co.uk prioritizes the satisfaction of its customers by only offering high-quality collectibles.
Website Usability:
Collectables.co.uk is designed with user-friendly features, allowing for easy navigation and smooth browsing. The website is well-organized, making it simple to explore different categories and locate desired items. The checkout process is also straightforward, ensuring a hassle-free buying experience.
Returns and Exchanges:
Collectables.co.uk has a returns policy that allows customers to return or exchange items within a specified timeframe. However, it is important to note that certain restrictions and conditions apply, such as the item being returned in its original condition.
Promotions and Discounts:
Collectables.co.uk frequently offers promotions and discounts on select items, providing customers with the opportunity to acquire their desired collectibles at reduced prices. Regularly checking for such deals can result in significant savings.
Reputation:
Collectables.co.uk has established a strong reputation within the collector community for its commitment to quality and customer satisfaction. The platform has received positive feedback from collectors who have had successful transactions and pleasant shopping experiences.
Payment Options:
Collectables.co.uk offers various secure payment options, including credit cards, PayPal, and bank transfers. Users can choose their preferred payment method during the checkout process, ensuring convenience and flexibility.
Loyalty Programs:
Currently, Collectables.co.uk does not have a loyalty program in place. However, users can stay updated on exclusive offers and promotions by subscribing to the website's newsletter or following their social media channels.
Customer Reviews:
Customer reviews play a significant role in shaping the reputation of Collectables.co.uk. Numerous positive reviews highlight the website's reliability, authenticity, and efficient customer service. Potential buyers can refer to these reviews to gain insights about the quality of the collectibles and the overall shopping experience.
Community Involvement:
Collectables.co.uk actively engages with the collector community through forums, discussion boards, and social media platforms. This fosters a sense of community among collectors and allows for the exchange of insights, tips, and information related to various collectibles.
Shipping and Costs:
Collectables.co.uk works with sellers to ensure prompt shipping of purchased items. Shipping costs depend on the seller's location and the buyer's delivery address. During the checkout process, customers are provided with relevant shipping information, including estimated delivery times and costs.