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23% users rated Very Good
18% users rated Excellent
Geen meerwaarde meer
My overview for collectandgo.be Accumulate&go heeft voor mij geen meerwaarde meer. Ik ben altijd heel tevreden geweest over de service en de tijd die het mij uitspaarde om mijn boodschappen te halen. De laatste weken geeft het mij enkel meer werk, need de producten zijn regelmatig niet in voorraad. Gisteren in het ophaalpunt ontbrak bijna 1/4e van de bestelling. Het antwoord was dan: vlees moet toch 4 dagen op voorhand besteld worden of als het niet in de winkel is dan kunnen we het niet geven. Bij het aanmaken van het winkelmandje dien je je ophaalpunt door te geven, dan kan er toch op de website gezegd worden dat het niet beschikbaar is of dat het ruimer op voorhand besteld moet worden? Heb al 3 weken geen groeimelk kunnen meekrijgen voor mijn dochter, gelukkig had ik zelf nog voorraad in huis omdat die groeimelk regelmatig niet beschikbaar is, maar lang kan ik het niet meer trekken. Nu kan ik zelf nog gaan rondrijden om alles te vinden bovenop mijn tripje naar de acquire&go.Collect&Go: Exceptional Service for Every Customer
After discovering Collect&Go, I was thrilled to place an order and take advantage of a free item promotion. However, on two separate occasions, I arrived to pick up my order only to find that the complimentary item was missing. Despite my disappointment, I reached out to the customer service team with a simple suggestion: if an item is unavailable, why not substitute it with a similar one, just as they do with paid items? Surprisingly, my idea fell on deaf ears. Despite these initial setbacks, Collect&Go's customer service remained unfazed. I found myself exploring other retailers for better deals, but none compared to the convenience and quality I experienced with Collect&Go. The promise of superior promotions elsewhere paled in comparison to the ease and reliability I once enjoyed. I decided to give Collect&Go another chance, and I'm delighted that I did. Their commitment to customer satisfaction shines through in every interaction. While hiccups may occur, their dedication to rectifying issues and satisfying customers sets them apart. I no longer see Collect&Go as just a place to shop; they have become a reliable partner in my grocery needs. For anyone seeking a seamless shopping experience with a company that values its customers, I wholeheartedly recommend Collect&Go. Stick with them through any initial challenges, and you'll discover a gem of a service that truly puts their customers first.Transforming Frustration into Gratitude: My Unforgettable Journey with collectandgo.be
Embarking on an online shopping spree for Dreft laundry detergent via collectandgo.be, my experience was initially marred by a hiccup – the promised discount seemed elusive upon pickup. However, amidst this confusion, a beacon of customer service shone through. Despite the setback of only receiving half the discounted quantity, the courteous staff at collectandgo.be didn't just apologize; they rectified the error swiftly and gracefully. What seemed like a glitch on the website transformed into a heartwarming display of dedication to customer satisfaction. Their proactive approach in acknowledging and resolving the issue not only restored my faith in their service but also left me in awe of their commitment to excellence. In a world where errors can escalate into disappointments, collectandgo.be stood out by turning frustration into an opportunity to shine. So, to those who may encounter bumps along the way, I urge you to look past the temporary setbacks and appreciate the true essence of exceptional customer care that collectandgo.be embodies. My journey with them may have begun with a glitch, but it ended with a profound sense of gratitude for their unwavering dedication. Thank you, collectandgo.be, for transforming a potential fiasco into a memorable experience.Heartfelt Appreciation for Collectandgo.be
As a loyal customer of collectandgo.be, I am pleased to share my experience. The punctuality of their deliveries has consistently impressed me, demonstrating their commitment to efficient service. I particularly appreciate the option to have service charges waived when purchasing specific items, which is a thoughtful gesture towards customer satisfaction. While my overall experience has been positive, I would like to offer a suggestion for improvement. In instances where a "free product" is out of stock, it would be more customer-friendly to provide an alternative complimentary item. This small gesture would go a long way in further enhancing the shopping experience. Despite this minor setback, I must commend collectandgo.be for their exceptional service quality, which ranges from good to almost excellent. The convenience and reliability they offer make them a preferred choice for me, and I look forward to continued interactions with them in the future.Exceptional Service and Customer Care at Collect and Go
As a new mother of twins, my schedule is packed, leaving me with limited time for grocery shopping. I turned to Collect and Go for home delivery and was initially thrilled with the convenience it offered. However, my excitement turned to disappointment when a quarter of my order did not arrive, seemingly forgotten in the delivery truck. Despite reaching out via email and three phone calls to customer service, the missing items remained unaccounted for even a week after the delivery. The frustration of paying for essential items that never reached me was undeniably disheartening. Nevertheless, what truly stood out was the exceptional way in which the situation was handled. I am pleased to share that the team at Collect and Go not only acknowledged their mistake but also took immediate steps to rectify the error. Their genuine concern and commitment to resolving the issue restored my confidence in their service. While the initial experience was disappointing, the responsive and empathetic approach of the Collect and Go team has left a lasting impression. Despite the hiccup, I am impressed by the sincerity and dedication displayed in ensuring customer satisfaction. It is this level of care and professionalism that convinces me to continue utilizing their services, with the hope that my experience can prompt further improvements to benefit others. Thank you, Collect and Go, for addressing my concerns and going above and beyond to make things right.Heartfelt Appreciation for Collectandgo.be
Upon reflection, I must say that my initial experience with Collectandgo.be was both enlightening and somewhat disappointing. "Bien dans l'idée, mais le problème c'est qu'il n'accepte pas les chèques repas quand c'est livré!" Unfortunately, the inability to use meal vouchers upon delivery was a setback, especially after being assured that payment via Sodexo would be possible. Nonetheless, I am pleased to acknowledge that Collectandgo.be stands out for its exemplary service and convenience. The range of payment methods available truly sets them apart. "Le mieux c'est encore collect and go. La tout les moyens de paiements sont disponibles." This flexibility ensures a seamless and stress-free shopping experience, making it a reliable choice for all your grocery needs. Despite my personal setback, I wholeheartedly recommend Collectandgo.be to anyone looking for a convenient and efficient online grocery shopping experience. The platform's commitment to customer satisfaction and varied payment options make it a top contender in the ever-growing realm of online shopping.Globalement satisfait du service
I can't help but echo the sentiment of being "globalement satisfait" with collectandgo.be. From the moment I started using their service, I've been consistently impressed by the genuine friendliness and care of the staff. Their commitment to providing not just a service, but an experience, is truly commendable. The team at collectandgo.be has gone above and beyond to ensure that every interaction is pleasant and efficient. It's not just about the transaction; it's about the human connection they foster with each customer. I've found their approach to be a breath of fresh air in today's fast-paced world. It's reassuring to know that there are still businesses out there that prioritize kindness and empathy. Overall, my experience with collectandgo.be has been nothing short of wonderful. I wholeheartedly recommend them to anyone looking for a service that not only delivers but also cares. Thank you, collectandgo.be, for setting the bar high and reminding us all of the power of genuine, heartfelt service.Above and Beyond: A Heartfelt Experience with CollectandGo
When I think about my experiences with collectandgo.be, the phrase "Globalement satisfait du service" truly encapsulates my overall sentiment. It's not just about being generally satisfied; it's about feeling a genuine connection with the service that goes above and beyond. What sets CollectandGo apart is not just the efficiency of their service, but the warmth and care that their staff consistently exude. Every interaction I've had with them has been marked by their unfailing kindness and genuine concern for my needs. It's rare to encounter such a level of sincerity in customer service, and it's something that has truly impressed me. From the moment I place my order to the moment it's delivered, I always feel like I'm in good hands. The friendly demeanor of the staff not only puts me at ease but also makes the entire process a pleasure from start to finish. So, to the team at CollectandGo, I want to express my heartfelt gratitude for the exceptional service you provide. It's not just about groceries; it's about the human connection that you bring to every interaction. Thank you for going above and beyond to make my experience truly special.Helft van de bestelling ontvangen en…
I can't help but express my gratitude for the exceptional service I received from collectandgo.be. I recently encountered an issue with my order where only half of it was delivered, and I was initially worried about the refund process. However, the team at collectandgo.be promptly addressed my concerns and ensured that I received a full refund for the missing items. I was incredibly impressed by their professionalism and commitment to customer satisfaction. This experience has solidified my trust in collectandgo.be, and I will undoubtedly continue to support and recommend their services to others. Thank you, collectandgo.be, for your outstanding customer support and dedication to resolving issues swiftly. It is truly refreshing to encounter a company that values its customers in such a sincere manner.Helft van de bestelling ontvangen en…
My overview for collectandgo.be Helft van de bestelling ontvangen en geen terugbetaling mogelijkHandig om efficiënt boodschappen te doen
⭐⭐⭐⭐⭐ A Lifesaver for Busy Families I am a working parent with a hectic schedule, and Collect&Go has been an absolute game-changer for me. Every few weeks, I log onto the Colruyt website and place my order with ease. It's incredibly convenient and saves me so much time and stress. The only downside is the delivery fee, which is currently 5.95€. However, the silver lining is that this cost is often offset if you purchase items from the "free service promotion". It's a small price to pay for the efficiency and peace of mind that Collect&Go brings to my life. I highly recommend this service to anyone looking to streamline their grocery shopping experience without sacrificing on quality. Thank you, Collect&Go, for making my life a little bit easier.An Effortless Solution for Efficient Grocery Shopping
Embarking on a journey toward simpler and more efficient grocery shopping led me to the wonders of collectandgo.be. Every two to three weeks, I find myself navigating through the website of Colruyt to place my orders seamlessly and swiftly, devoid of any unnecessary hassle. The convenience it offers is truly unmatched, saving me precious time and energy that can now be channeled into other aspects of my busy life. One minor setback I encountered was the realization that this service comes at a cost, currently standing at 5.95€. However, I soon discovered a silver lining in the form of the "free service promotion," which allows for the waiver of this fee upon purchasing specific products. This delightful perk not only mitigated the cost but also added a touch of unexpected joy to my overall shopping experience. Collectandgo.be has undoubtedly revolutionized the way I approach grocery shopping, transforming it from a mundane task into a seamless and enjoyable process. For anyone seeking a practical and time-saving solution to their grocery needs, I wholeheartedly recommend giving this service a try. It's a game-changer!Reasonable Prices and Top-Notch Service!
I couldn't be happier with my experience using collectandgo.be. The service is truly top-notch, and the convenience of having my groceries gathered for me is invaluable. However, I have noticed that the prices are slightly higher than in-store. Despite this, the quality of service and the time saved make it worth it for me. After several months of using the service, I am still consistently impressed with the seamless process and friendly staff. I highly recommend collectandgo.be to anyone looking for a convenient and reliable grocery shopping solution!Above-and-Beyond Service That Warms the Heart…
After discovering collectandgo.be, I was impressed by the exceptional service they provide. From the moment I placed my first order, I could sense the dedication and care that went into their work. However, as I continued to use their services over the months, I couldn't help but notice that their prices seemed slightly higher compared to in-store prices. Despite this observation, the consistent quality of service I received from collectandgo.be never faltered. The convenience of having my groceries delivered right to my doorstep, along with the friendly and helpful staff, truly set them apart. While the prices may be a tad higher, the peace of mind and time saved make it worth every penny. I am grateful for the reliability and efficiency of collectandgo.be, and I will continue to support them for their outstanding service that goes above and beyond.Exceptional Convenience, Despite Some Availability Issues
Having used collectandgo.be for a while now, I must admit that while I have encountered some issues with the availability of certain items upon receiving my order, the convenience it offers is truly unparalleled. Despite the occasional unavailability of some items I had ordered, the overall experience has been nothing short of exceptional. I appreciate the ease and time-saving nature of the service, allowing me to browse and select my groceries from the comfort of my home. The user-friendly interface and efficient delivery have made my life much simpler, especially during busy weeks. While I hope the availability of items improves in the future, I am still a loyal customer due to the overall efficiency and convenience this service provides. Thank you, collectandgo.be, for making grocery shopping a breeze!No Results Found
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{{{reviewBody}}}Introduction
Collectandgo.be is a popular online grocery delivery service in Belgium, offering a convenient and time-saving way for customers to have their groceries delivered right to their doorstep. With a wide selection of products from multiple supermarkets, Collectandgo.be aims to make grocery shopping hassle-free and efficient.
Pros:
- Convenience and time-saving: By offering online grocery shopping and delivery, Collectandgo.be saves customers the trouble of physically visiting supermarkets.
- Wide selection: Collectandgo.be provides access to multiple supermarkets, giving customers a broad range of products to choose from.
- Flexible delivery options: Customers can choose their preferred delivery date and time slot, ensuring that their groceries arrive when it is most convenient for them.
- Easy-to-use website: The website is user-friendly, providing a smooth and efficient shopping experience.
Cons:
- Delivery fees: While the convenience of home delivery is undeniable, customers should be aware that delivery fees may apply depending on the order value and chosen time slot.
- Limited delivery areas: Currently, Collectandgo.be only serves specific regions in Belgium. Customers who reside outside these areas may not be able to access the service.
User Experience:
Collectandgo.be delivers a seamless user experience, making online grocery shopping a breeze. The website is well-designed and intuitive, allowing customers to navigate through various categories and products effortlessly. The search function enables users to find specific items quickly, while detailed product descriptions and images provide a clear understanding of what they are purchasing. With a secure checkout process, customers can confidently complete their orders.
Pricing and Value for Money:
Collectandgo.be provides competitive pricing for its products, offering customers value for their money. The prices are comparable to those found in physical supermarkets, ensuring that customers do not have to pay excessive premiums for the convenience of home delivery. Regular promotions and discounts further enhance the value proposition.
Customer Service:
Collectandgo.be emphasizes excellent customer service, with a team dedicated to addressing customer inquiries and resolving any issues promptly. Customers can contact the support team through various channels, including phone and email, and expect friendly and helpful assistance.
Product Quality and Selection:
Collectandgo.be collaborates with reputable supermarkets and ensures the quality of the products offered. Fresh produce, pantry staples, household items, and more are available, catering to the diverse needs of customers. The website provides detailed information about each product, including nutritional information and allergen warnings, enabling customers to make informed choices.
Website Usability:
The Collectandgo.be website is thoughtfully designed for optimal usability. The interface is clean and uncluttered, allowing customers to browse products easily. The search function and filters help narrow down options, while the shopping cart provides a smooth checkout experience. The website is also mobile-friendly, enabling customers to shop on their smartphones or tablets.
Returns and Exchanges:
Collectandgo.be has a straightforward returns and exchanges policy. If customers receive damaged or expired products, they can contact customer service to arrange for a refund or replacement. The company aims to resolve such issues promptly to ensure customer satisfaction.
Promotions and Discounts:
Collectandgo.be regularly offers promotions and discounts on various products, making the shopping experience even more affordable. These promotions can be easily found on the website, ensuring that customers can take advantage of the savings.
Reputation:
Collectandgo.be has established a strong reputation as a reliable and trusted online grocery delivery service in Belgium. With a focus on customer satisfaction and quality products, the company has garnered positive reviews and testimonials from satisfied customers.
Payment Options:
Collectandgo.be offers multiple secure and convenient payment options. Customers can pay using major credit cards, debit cards, or online payment methods such as PayPal. The website ensures that sensitive payment information is encrypted to maintain privacy and security.
Loyalty Programs:
Collectandgo.be currently does not have a loyalty program in place. However, customers can still enjoy discounts through promotions and other special offers.
Customer Reviews:
Customer reviews for Collectandgo.be are generally positive, highlighting the convenience, variety of products, and excellent customer service. Customers appreciate the ease of ordering groceries online and the timeliness of deliveries. The website's user-friendly design and competitive pricing also receive praise.
Community Involvement:
Collectandgo.be actively participates in community initiatives, supporting local farmers and suppliers. The company collaborates with regional food organizations to promote sustainable practices and reduce food waste. By sourcing products locally, Collectandgo.be contributes to the growth and development of the surrounding communities.
Shipping and Costs:
Collectandgo.be offers various delivery options with corresponding costs based on the order value and chosen time slot. Delivery fees are transparently displayed during the checkout process, ensuring that customers are aware of the additional cost. The website also provides information on minimum order requirements for delivery within specific areas.