Collectionsetc User Reviews
18352
Total User Ratings4/5
Final VerdictUsers Voice for Collectionsetc
6% users rated Poor
5% users rated Average
9% users rated Very Good
74% users rated Excellent
Rate Collectionsetc Coupons Store
| Sep 2022 | 4 | 4.8 | 5 | 1.4 | 3.8 | 3.5 |
|---|---|---|---|---|---|---|
| Oct 2022 | 3.8 | 4.2 | 5 | 1 | 4.2 | 4.5 |
| Nov 2022 | 3.1 | 3.9 | 5 | 5 | 2.8 | 5 |
| Dec 2022 | 5 | 5 | 5 | 2.2 | 5 | 4.4 |
| Mar 2023 | 3.2 | 3.1 | 5 | 5 | 3.4 | 5 |
| Line Chart for Rating of peer stores |
collectionsetc.com
jomashop.com
pier1.com
agoda.com
fragrancex.com
1stdibs.com
Detailed Collectionsetc Review by Aisha Bachlani
Introduction
Collectionsetc.com is an online retailer that offers an extensive range of merchandise, including home decor, apparel, health and beauty products, and more. The website was launched in 1997 and has since grown to become a popular destination for online shopping.Pros and Cons
On the plus side, Collectionsetc.com has a vast selection of affordable products, often with discounts and promotions offered. The website is easy to navigate, and the customer service team is responsive and helpful. However, some customers have raised concerns about product quality, shipping times, and returns and exchanges.User Experience
From the homepage to the checkout process, Collectionsetc.com offers a seamless user experience. The website is intuitive, allowing customers to easily find the products they are looking for. The images and descriptions of products are clear, helping buyers to make informed purchases.Pricing and Value for Money
Collectionsetc.com is known for offering products at affordable prices, often with discounts and promotions offered. The website is a great option for those looking for budget-friendly products without sacrificing quality.Alternatives
Other popular online retailers that offer home decor, apparel, and more include Amazon, Wayfair, and Zulily. Each of these websites offers a different selection of products and pricing.Customer Service
Collectionsetc.com has a responsive and helpful customer service team. Customers can contact support via phone or email, and the website offers a comprehensive FAQ section that covers common questions and concerns.Product Quality and Selection
Collectionsetc.com offers a broad selection of products, including home decor, apparel, health and beauty products, and more. While some customers have raised concerns about product quality, many have been satisfied with their purchases.Website Usability
Collectionsetc.com has a user-friendly website that is easy to navigate. The website design is clean and straightforward, with clear categorization of products and simple checkout process.Returns and Exchanges
Customers can return or exchange products within 60 days of purchase, although some restrictions may apply. The website offers detailed instructions on how to initiate a return or exchange.Promotions and Discounts
Collectionsetc.com regularly offers promotions and discounts on its products. Customers can sign up for the website's email newsletter to receive notifications of these deals.Reputation
Collectionsetc.com has a mixed reputation among customers. While many have been satisfied with their purchases and the website's customer service, some customers have raised concerns about product quality and shipping times.Payment Options
Collectionsetc.com accepts major credit cards, including Visa, Mastercard, and American Express. Customers can also pay via PayPal.Loyalty Programs
Collectionsetc.com does not offer a loyalty program.Customer Reviews
Customer reviews on Collectionsetc.com are mixed. While some customers have been satisfied with their purchases, others have raised concerns about product quality and shipping times.Community Involvement
Collectionsetc.com does not appear to have any formal community involvement initiatives.Shipping and Costs
Shipping costs and times vary depending on the product and location. Collectionsetc.com offers free shipping on certain products and promotions, as well as expedited shipping options for an additional fee. Overall, Collectionsetc.com is a user-friendly website that offers affordable products with a wide selection. While there are concerns about product quality, the website's customer service team is responsive and helpful. Customers looking for budget-friendly shopping options will likely find value in this website.Collectionsetc Recent User Reviews
Duration
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Reviewer Name: christine L. smith
Review Submission Date: 2022-12-05
Review Title: Disappointed In Ohio
Review Submission Date: 2022-12-05
Review Title: Disappointed In Ohio
Review Description: I was a first-time customer, I never had a chance to experience the merchandise. Before I received my merchandise, I looked through my bank account and saw that they had six other charges for merchandise I did not even purchase. I was so disappointed, I closed my account and never again.
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Reviewer Name: Dorleen Atchison
Review Submission Date: 2022-10-25
Review Title: Good night time!
Review Submission Date: 2022-10-25
Review Title: Good night time!
Review Description: The robe I ordered was above and beyond my expectations. I have a robe that I bought from Collections years ago but wanted to freshen up my nighttime routine. This is even better than the one I got before and that one is still in great shape! Thank you Collections for never letting me down when I order clothing from you!!
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Reviewer Name: GAIL in CINCINNATI,OH
Review Submission Date: 2022-10-25
Review Title: THIS SITE DOES NOT WORK
Review Submission Date: 2022-10-25
Review Title: THIS SITE DOES NOT WORK
Review Description: I ordered these items the first week of October. They have not been shipped nor was I notified of this. I was promised to receive my items within 7 - 10 business day and it is now almost 3 weeks later and I still don't have these items. Looking at this site it indicates that these items have not been shipped yet. What is the problem?????
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Reviewer Name: Lynn Jones
Review Submission Date: 2022-10-24
Review Title: I ordered the Angle view rearview…
Review Submission Date: 2022-10-24
Review Title: I ordered the Angle view rearview…
Review Description: I ordered the Angle view rearview mirror attachment. The picture shows two mirrors attaching to the rearview mirror, what I got was one long mirror that goes over the top of the rearview mirror. They both have the same name but they are not the same product.
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Reviewer Name: Angela Thompson
Review Submission Date: 2022-10-22
Review Title: I love the products they sel
Review Submission Date: 2022-10-22
Review Title: I love the products they sel
Review Description: I love the products they sell. I collect butterfly things and Joy Nativity Sets. The butterfly things are better then anywhere else and I can only find the Nativities there also. They are packed extra good and delivery is usually quick
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Reviewer Name: Debbie
Review Submission Date: 2022-10-22
Review Title: My order was here earlier than…
Review Submission Date: 2022-10-22
Review Title: My order was here earlier than…
Review Description: My order was here earlier than expected.I was happy with my Dickie but the chair cover ,which was described as oversized did not fit the chair at all and when I tried to take it off after wrestling with the thing to get it on; it tore and I got pissed off and burnt 25.00 in smoke....save your money on the recliner cover.....Deb
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Reviewer Name: M Boyer
Review Submission Date: 2022-10-20
Review Title: Not happy with extra charges without notification
Review Submission Date: 2022-10-20
Review Title: Not happy with extra charges without notification
Review Description: I paid with Pay Pal and was charged $10. more than my order showed, without any explanation. I don't think that's even legal. Pay Pal notified me of the change. How can a company do that? On a high note I am happy with my purchase. But I don't think I will order from this company again, I don't like the way they do business.
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Reviewer Name: Darin Godby
Review Submission Date: 2022-10-20
Review Title: Shipping address issues
Review Submission Date: 2022-10-20
Review Title: Shipping address issues
Review Description: Shipping address was hard to confirm and had to send to a different address causing the order to cancel and having to reorder. When calling in to customer service they said there was nothing they could do and would have to order with a computer verified address. It’s funny the catalog can go to the address but the ordered item cannot.
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Reviewer Name: Mary Rono
Review Submission Date: 2022-10-20
Review Title: I had ordered 4 Lizard lights
Review Submission Date: 2022-10-20
Review Title: I had ordered 4 Lizard lights
Review Description: I had ordered 4 Lizard lights, in September and only received two and that was after I called to verify that I did order 4 and received only one initially then after calling received a second one. All other orders have been good.
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Reviewer Name: Susan Leitner Chamberlain
Review Submission Date: 2022-10-19
Review Title: Capris were poor quility
Review Submission Date: 2022-10-19
Review Title: Capris were poor quility
Review Description: Capris were poor quility - shoes were to small & that is my correct size - the wooden cat wreath SMELLS so bad I do not know where your company stored it? I sprayed it & it is hanging outside but this is not right. I sent back 3 items & then you have the neve to charge 11.99 I am so disappointed.
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