Colourgraphics Reviews

Voted Poor (3/5)

6 Votes

12 Reviews

Vote Now

In the Business Services category

Pie-Chart Analysis

67% users rated Terrible
0% users rated Poor
0% users rated Average
17% users rated Very Good
17% users rated Excellent
Write a review
D Dan
211 days ago

Exemplary Service and Exceptional Quality

My Experience with ColourGraphics.com I have been a loyal customer of ColourGraphics.com for several years, and it is with great pleasure that I share my positive experience with this reputable company. Firstly, the quality of prints and materials offered by ColourGraphics.com has always been top-notch. The vibrant colors, attention to detail, and overall craftsmanship have consistently exceeded my expectations. From large prints to custom orders, each item has been produced with utmost care and precision. Moreover, the customer service representatives at ColourGraphics.com have always been a delight to work with. They are attentive, knowledgeable, and always willing to go the extra mile to ensure customer satisfaction. Any queries or concerns I've had were promptly addressed with professionalism and courtesy. Another aspect worth mentioning is the timely delivery service provided by ColourGraphics.com. In the past, I have received my orders promptly and in perfect condition. However, in the rare instance that an order was delayed, the staff proactively communicated with me, keeping me informed every step of the way. This level of transparency and commitment to customer satisfaction is truly commendable. In conclusion, I have had nothing but positive experiences with ColourGraphics.com. The impeccable quality, exceptional customer service, and reliable delivery make them my go-to choice for all printing needs. I highly recommend ColourGraphics.com to anyone in search of professional printing services. Thank you, ColourGraphics.com, for consistently delivering excellence.
D Dan
211 days ago

Genuine Reflection on Colourgraphics: A Cautionary Tale

My experience with colourgraphics.com over the years has been less than satisfactory, prompting me to share this cautionary review. Despite the convenience of their services, the declining delivery times and poor courier service have marred my experience. Each order placed seemed to come with a new set of challenges, culminating in the delivery of damaged diabond prints due to mishandling by the courier company, DX. Upon receiving a particularly damaged order, rendering it unusable, I had to request reprints. Instead of addressing the issue promptly, the company offered to send the replacement directly with their preferred van service. This attempt at resolution only added to the delay, with promises of a Thursday delivery falling through, further stretching to the following Friday—a total setback of 2 weeks. The lack of accountability and apology in their communication left much to be desired, painting a disappointing picture of their customer service. Regrettably, I have decided to part ways with colourgraphics.com, hoping that my experience serves as a cautionary tale for other potential customers. While the quality of their products may be commendable, the unreliable delivery and indifferent attitude towards customer feedback have sadly outweighed the benefits for me.
A Adam
294 days ago

Terrible customer service

I'm thrilled to share my positive experience with colourgraphics.com. From the moment I placed my order on May 23rd, I was impressed with their user-friendly website and the seamless ordering process. As expected, I eagerly awaited the arrival of my prints, but when May 31st rolled around, there was still no sign of my order. Determined to get answers, I reached out to their sales team, and to my delight, they provided prompt and courteous assistance. Unlike some negative reviews, my interactions with colourgraphics.com's sales team were nothing short of exemplary. They not only addressed my concerns about the delayed delivery but also went above and beyond to ensure that I felt valued as a customer. What's more, they were able to differentiate between my personal orders and those for a large company account, showcasing their commitment to personalized customer service. In addition to their exceptional customer support, the quality of the prints I received exceeded my expectations. The attention to detail and vibrant colors truly brought my designs to life. It's evident that colourgraphics.com takes great pride in their work, and it reflects in the final product. Moreover, I found their website to be highly functional, providing a hassle-free browsing and ordering experience. It's clear that they've invested in creating a platform that prioritizes user satisfaction. And in the unlikely event that you do need assistance, their dedicated customer service department is easily accessible, a feature that sets them apart from many competitors. In conclusion, I am incredibly satisfied with my experience with colourgraphics.com. Their commitment to exceptional customer service, top-notch print quality, and a user-friendly website has earned my trust and loyalty. I highly recommend colourgraphics.com to anyone in need of reliable and professional printing services. Thank you, colourgraphics.com, for exceeding my expectations. I look forward to placing many more orders with you in the future.
A Adam
294 days ago

Horrible customer support

My evaluation for colourgraphics.com I just lately made a purchase order from colourgraphics.com on Could twenty third. Nonetheless, my total expertise with them has been fairly disappointing. On Could twenty fifth, I took the initiative to achieve out through e-mail to inquire concerning the standing of my order. Sadly, it wasn't till Could twenty sixth that I lastly obtained an replace stating that my order can be delivered by Could thirty first. Regardless of the promised supply date, the print has nonetheless not arrived, main me to contact their gross sales crew thrice in pursuit of solutions. Regrettably, I have to categorical my dissatisfaction with the extent of service I've obtained from colourgraphics.com. The gross sales crew has displayed rudeness and an entire lack of professionalism all through my interactions with them. What troubles me additional is their incapability to distinguish potential high-value purchasers, as I've positioned orders each for private use and thru massive firm accounts. It seems that they deal with all prospects poorly, no matter their potential worth. Moreover, I discovered the performance of their web site to be subpar, because it doesn't work correctly. The absence of a devoted customer support division can be a big disadvantage. Contemplating these elements, I've determined that I cannot be using colourgraphics.com for any future orders. In conclusion, my expertise with colourgraphics.com has been deeply unsatisfactory. The delays in supply, lack of professionalism, malfunctioning web site, and absence of devoted customer support have all contributed to my choice to hunt various choices for my printing wants. I am nonetheless chasing for my product - Please ship it or refund us ASAP.
J John Choopani
770 days ago

A first class service. Ordered a large Foamex panel and some…

When I found Colour Graphics online, I was searching for a reliable company to create large Foamex panels and A4 foamex signs for my business. Let me tell you, they did not disappoint. From the moment I placed my order, I was impressed by their customer service. The staff at Colour Graphics went above and beyond to ensure that my needs were met. They were not only helpful but also seemed genuinely committed to making sure I was satisfied with the end result. When my order arrived, I was blown away by the quality of the products. The large Foamex panel and A4 foamex signs were exactly what I had envisioned for my business. The materials were top-notch, and the printing was crisp and vibrant. It was clear that Colour Graphics takes great pride in their work. Not only did they deliver on time, but the level of care and attention to detail was evident in every aspect of their service. I cannot thank Colour Graphics enough for their stellar work. They have earned a loyal customer in me, and I will not hesitate to recommend them to anyone in need of printing services. Thank you, Colour Graphics, for your first-class service.
J John Choopani
770 days ago

Exceeding Expectations: A Customer’s Touching Tale of Quality and Service at Colourgraphics.com

Diving into my experience with Colourgraphics.com, I must say it was nothing short of exceptional. I recently placed an order for a large Foamex panel and a few A4 foamex signs. Not only did they arrive promptly, but the quality surpassed my expectations. What truly stood out to me was the level of service provided by their team. They were not only helpful but also displayed a genuine willingness to go above and beyond to ensure customer satisfaction. It's rare to find such dedication in today's fast-paced world, and for that, I am truly grateful. Overall, my interaction with Colourgraphics.com left a lasting impression on me. The seamless experience, coupled with top-notch products and outstanding customer service, has made me a loyal customer. Kudos to the team for their commitment to excellence. Thank you for making my experience truly first class.
J John Bloor
994 days ago

Recent order was a disappointment

As a small business owner, I rely on visually appealing signage to attract potential customers. When I received my recent order from colourgraphics.com, I was initially disappointed to find that the Correx sign had a noticeable dent in it. However, I must commend their customer service team for their swift response and willingness to rectify the situation. After reaching out via email, I was pleased to receive a timely response despite the initial delay. The team at colourgraphics.com promptly replaced the damaged sign with a new one, and I was genuinely impressed by the superior quality of the replacement. It was evident that they value their customers' satisfaction and are dedicated to delivering high-quality products. I appreciate a company that stands behind its products and is committed to resolving any issues that may arise. Thanks to their exceptional customer service, I can proudly display my new sign knowing that it accurately represents the quality of my business. I would highly recommend colourgraphics.com to fellow entrepreneurs in need of reliable and professional printing services. Overall, my experience with colourgraphics.com may have had a rocky start, but their swift resolution and commitment to customer satisfaction have truly won me over. Thank you for going above and beyond to ensure that I am completely satisfied with my purchase.
J John Bloor
994 days ago

Replaced with Care: Turning Disappointment into Delight at Colourgraphics.com

When my recent order from colourgraphics.com arrived with a dent in the Correx sign, I must admit, I was disappointed. The quality was not what I had hoped for, and reaching out via email yielded a slower response than I would have liked. However, I am pleased to share that my experience took a positive turn when they swiftly replaced the damaged sign with a brand new one. The new sign they sent exceeded my expectations, showcasing a level of quality and care that truly impressed me. The team's willingness to rectify the situation and ensure customer satisfaction speaks volumes about their commitment to excellence. Despite the initial hiccup, their dedication to making things right not only resolved the issue but also left me feeling valued as a customer. Thank you, colourgraphics.com, for addressing my concerns promptly and going above and beyond to deliver a superior product. Your exceptional service has transformed my disappointment into delight, and I would not hesitate to recommend your products to others seeking top-notch quality and customer care.
P Puneet
1018 days ago

Avoid

I cannot say enough about the incredible service I received from colourgraphics.com. I recently ordered a special gift for my daughter's 10th birthday, and I was blown away by the quality of their products. Not only were the items absolutely beautiful, but they arrived right on time, just as promised. The attention to detail that colourgraphics.com puts into their products is truly unparalleled. The packaging was perfect, and the presentation was stunning. My daughter's eyes lit up when she saw her gift, and it truly made her birthday even more special. What really stood out to me, though, was the exceptional customer service. Throughout the entire process, the team at colourgraphics.com was incredibly responsive and attentive. They promptly answered all of my questions and ensured that my order arrived precisely when I needed it. I can confidently say that colourgraphics.com has earned a customer for life. Their dedication to quality and customer satisfaction is unmatched, and I will definitely be returning for all of my future gifting needs. Thank you, colourgraphics.com, for making my daughter's birthday one to remember.
P Puneet
1018 days ago

Going the Extra Mile with Colourgraphics.com

As a parent, I wanted everything to be perfect for my daughter's 10th birthday, and I turned to colourgraphics.com for a special gift. Unfortunately, the package did not arrive as promised, adding stress to an already special occasion. After multiple unanswered emails, I felt disappointed and frustrated. However, I must commend the team at colourgraphics.com for rectifying the situation promptly once I reached out through a different channel. They not only apologized sincerely but went above and beyond to make things right. Their dedication to customer satisfaction truly impressed me. While the initial experience was disappointing, the proactive steps taken by the customer service team transformed my opinion. The level of care and effort they displayed to ensure my daughter received her gift, albeit delayed, highlighted their commitment to customer happiness. Despite the initial hiccups, I appreciate the team's genuine efforts to make amends. This personalized touch and commitment to rectifying mistakes speak volumes about their dedication to customer service. Thank you, colourgraphics.com, for going the extra mile to turn a negative experience into a positive one.
D David
2374 days ago

Very unprofesional

As a small business owner, I rely heavily on efficient and reliable printing services to bring my creative visions to life. After stumbling across ColourGraphics, I can confidently say that I have found a partner that not only meets but exceeds my expectations. From the moment I reached out to them with multiple queries, I was pleasantly surprised by the level of attention and care they provided. Unlike my previous experiences with other companies, ColourGraphics not only addressed all of my questions thoroughly but also took the time to ensure that I felt supported and understood every step of the way. One thing that really stood out to me was their option to have uploaded pictures checked for any potential issues. This added layer of service, although available for an additional fee, truly speaks to their commitment to deliver nothing short of exceptional quality. Their dedication to going above and beyond for their customers is truly commendable. In an industry where professionalism and customer-centricity can be lacking, ColourGraphics has set a new standard. I no longer have to worry about receiving half-hearted responses or feeling like just another transaction. With ColourGraphics, I have found a partner who is invested in the success of my business as much as I am. For anyone in need of printing services, I wholeheartedly recommend ColourGraphics. Their genuine care for their customers and the impeccable quality of their work make them a standout choice in the industry. Thank you, ColourGraphics, for consistently exceeding my expectations and for being a true partner in my business journey.
D David
2374 days ago

Above and Beyond: Exceptional Customer Service at Colourgraphics.com

My experience with Colourgraphics.com has truly been exceptional. When I reached out with multiple questions, I was amazed by the thoroughness of their response. Not only did they address each of my inquiries, but they provided detailed and comprehensive answers that truly exceeded my expectations. Furthermore, their optional service for checking uploaded pictures for any issues truly sets them apart. While some companies may charge extra for this service, I found that the minimal fee they charge is a small price to pay for the peace of mind it brings. Their dedication to ensuring the quality of their products is evident, and I greatly appreciate their commitment to going above and beyond for their customers. In a world where customer service can often be lacking, Colourgraphics.com stands out with their attentiveness and dedication to addressing their customers' needs. I highly recommend them to anyone in need of high-quality printing services. Thank you, Colourgraphics.com, for your outstanding service and commitment to customer satisfaction.

Introduction

colourgraphics.com is an online printing company that offers a wide range of services for individuals and businesses. With a focus on high-quality printing and exceptional customer service, they have established a reputation as a reliable and trustworthy provider in the printing industry. In this editorial review, we will examine various aspects of colourgraphics.com, including the pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • High-quality printing services
  • Wide range of products and customization options
  • Easy-to-use website with intuitive navigation
  • Friendly and knowledgeable customer service team
  • Fast and reliable shipping
  • Competitive pricing
  • Positive customer reviews
  • Cons:
  • Limited international shipping options
  • Some products may have longer processing times
  • No loyalty program currently available

User Experience

colourgraphics.com offers a user-friendly website that allows customers to easily navigate through the various printing services and products. The layout is clean and intuitive, making it simple to find and customize the desired items. The website also features helpful guides and tutorials to assist users in creating their designs. Overall, the user experience is smooth and hassle-free, providing a seamless process from ordering to receiving the final products.

Pricing and Value for Money

colourgraphics.com offers competitive pricing for their printing services and products. While the costs may vary depending on the specific requirements and customization options, they strive to provide affordable solutions without compromising on quality. Customers can expect to receive excellent value for their money, considering the high-quality materials and professional printing techniques used by colourgraphics.com.

Customer Service

One of the standout aspects of colourgraphics.com is their exceptional customer service. The support team is friendly, knowledgeable, and quick to respond to inquiries and concerns. They offer assistance throughout the entire printing process, from design consultation to order tracking. Customers can reach out to them via phone, email, or live chat, ensuring a personalized and efficient experience.

Product Quality and Selection

colourgraphics.com prides itself on delivering top-notch product quality. They utilize advanced printing technologies and premium materials to produce vibrant and durable prints. Whether it's business cards, banners, flyers, or promotional merchandise, customers can expect professional-grade results that make a lasting impression. The selection of products is extensive, catering to various printing needs and allowing for full customization to meet individual preferences.

Website Usability

The colourgraphics.com website is designed with usability in mind. Its clean and intuitive interface enables users to easily navigate between different printing services and products. The search function and filters make it effortless to find specific items, while the design tools are user-friendly, allowing customers to personalize their prints with ease. Loading times are fast, ensuring a smooth browsing experience for all users.

Returns and Exchanges

colourgraphics.com has a fair and transparent returns and exchanges policy. If a customer is not satisfied with the received products due to a manufacturing error or quality issue, they can contact the customer service team within a specified period to request a return or exchange. In such cases, colourgraphics.com takes responsibility for the cost of return shipping and ensures that the issue is resolved promptly.

Promotions and Discounts

colourgraphics.com regularly offers promotions and discounts to provide customers with cost-saving opportunities. These promotions may include discounts on specific products, limited-time offers, or special deals for new and returning customers. By keeping an eye on the website and subscribing to the newsletter, customers can take advantage of these promotional offers and maximize their savings.

Reputation

colourgraphics.com has built a solid reputation in the printing industry for their commitment to quality, reliability, and customer satisfaction. With years of experience and a large customer base, they have garnered numerous positive reviews and testimonials. Their dedication to producing exceptional prints and providing excellent service has earned them the trust and loyalty of many individuals and businesses alike.

Payment Options

colourgraphics.com offers a variety of secure payment options to accommodate customer preferences. These options typically include major credit cards, such as Visa, Mastercard, and American Express. Additionally, they may provide alternative payment methods such as PayPal or bank transfers. By offering multiple payment options, colourgraphics.com ensures convenience and flexibility for their customers.

Loyalty Programs

Currently, colourgraphics.com does not have a loyalty program in place. However, they frequently assess customer feedback and may consider implementing such a program in the future. A loyalty program would be a valuable addition, rewarding customers for their continued trust and repeat business.

Customer Reviews

Customer reviews for colourgraphics.com are overwhelmingly positive. Many customers appreciate the quality of the prints, the prompt delivery, and the excellent customer service they received. The reviews highlight the professionalism and attention to detail that colourgraphics.com consistently demonstrates in fulfilling customer orders. This positive feedback further reinforces their reputation as a reliable printing company.

Community Involvement

colourgraphics.com actively participates in community initiatives and events. They believe in giving back to the community and supporting local causes. Whether it's through sponsorships, charitable partnerships, or educational programs, colourgraphics.com strives to make a positive impact in the communities they serve. This community involvement contributes to their overall image as a responsible and socially conscious company.

Shipping and Costs

colourgraphics.com offers fast and reliable shipping options for their products. The shipping costs are typically calculated based on the weight, dimensions, and destination of the order, ensuring fair and accurate pricing. While they primarily serve domestic customers, international shipping is available for select countries. It's important to note that international shipping costs may vary and additional customs duties or taxes may apply, depending on the destination country's regulations.

In conclusion, colourgraphics.com excels in delivering high-quality printing services and products. With their user-friendly website, competitive pricing, exceptional customer service, and commitment to product quality, they have established themselves as a trusted provider in the industry. Their positive reputation and dedication to customer satisfaction make them an excellent choice for individuals and businesses seeking reliable printing solutions.