Users Voice for Colourwarehouse

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Colourwarehouse Overall rating
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Review article published on: 30 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 1.3 4.6 3.4 5 1.4
Feb 2023 5 5 5 5 3.4 1.3
Mar 2023 5 5 5 5 3.1 5
Line Chart for Rating of peer stores

Detailed Colourwarehouse Review by

Introduction is an online store that specializes in selling hair colors and styling products. The website offers a broad range of products from popular brands, including Manic Panic, Directions, and Crazy Color. Additionally, provides a comprehensive selection of hair care products such as shampoos, conditioners, and hair styling accessories.

Pros and Cons

  • Large selection of products from popular brands
  • Competitive pricing
  • Free shipping on orders over £30 within the UK
  • Easy website navigation and search functionality
  • Shipping is limited to the UK and Europe
  • No loyalty program or rewards system

User Experience is user-friendly and easy to navigate. The homepage features a search bar, new products, best-sellers, and beauty tips. Additionally, the website's product pages contain detailed descriptions, reviews, and customer photos.

Pricing and Value for Money offers competitive prices on all its products. Prices are often discounted, which provides customers with an excellent value for their money.


Alternative online stores that specialize in hair colors include Hot Topic, Ulta Beauty, and Sally Beauty.

Customer Service provides excellent customer service. They have a knowledgeable and friendly customer service team that is available for easy contact via email, phone, and live chat.

Product Quality and Selection

The range of products offered by is impressive. The website features products from renowned brands such as Arctic Fox, La Riche Directions, and Schwarzkopf. Additionally, the products are of high quality and come with a guarantee of authenticity.

Website Usability

The website's design and layout ensure easy navigation, making it easy for customers to find what they are looking for. Additionally, the website is mobile-friendly, making it accessible even from mobile devices.

Returns and Exchanges accepts returns within 30 days of purchase, and the product must be unused, unopened, and in its original packaging. Customers are responsible for the cost of returning the products.

Promotions and Discounts often offers promotions and discounts on its products, helping customers save money. The website also offers exclusive discount codes, which customers can redeem at checkout.

Reputation has an excellent reputation within the hair color industry. Customers praise the website's extensive range of products, competitive pricing, and excellent customer service.

Payment Options offers various payment options, including debit and credit cards, PayPal, and Klarna for installment payments.

Loyalty Programs does not offer a loyalty program or rewards system at the moment.

Customer Reviews features customer reviews on its product pages, enabling customers to make informed purchasing decisions.

Community Involvement supports several charitable organizations, including Cancer Research UK, British Heart Foundation, and Mind.

Shipping and Costs offers free shipping for orders over £30 within the UK. International shipping is also available at an additional cost, and shipping times vary depending on the destination.