Columbiasportswear User Reviews

Introduction

Columbiasportswear.co.in is the official website of Columbia Sportswear Company, a leading manufacturer of high-performance outdoor gear, footwear, and apparel. The website offers a wide range of products for men, women, and kids, catering to outdoor enthusiasts, hikers, campers, climbers, and mountaineers.

Pros and Cons

Pros: The website has a user-friendly interface and offers a diverse range of products for various outdoor activities. There are frequent promotions and discounts available on the website. The website offers easy returns and exchanges policy. Cons: The pricing of the products is on the higher side compared to other outdoor gear brands. The website offers limited payment options.

User Experience

The website offers a seamless user experience, with easy navigation and a search bar that enables customers to find products quickly. The website layout is clean and well-organized, providing sufficient product information and images. Customers can filter products based on their preferences, such as size, color, and activity type.

Pricing and Value for Money

Columbia Sportswear products are priced on the higher side compared to other outdoor gear brands. However, the company offers quality products that are durable and reliable, making them value for money in the long run.

Alternatives

Competitors of Columbia Sportswear include The North Face, Patagonia, and REI. These brands offer similar outdoor gear products at competitive prices.

Customer Service

Columbia Sportswear has a dedicated customer service team available to address customer queries and concerns. Customers can reach out to them via email, phone, or live chat. The company has a comprehensive FAQ section that covers several topics such as orders, returns, shipping, and sizing.

Product Quality and Selection

Columbia Sportswear products are known for their durability and top-notch quality. The website offers a vast selection of outdoor gear, footwear, and apparel for various outdoor activities.

Website Usability

The website is easy to use and navigate, even for first-time visitors. The search bar and filter options help customers find products quickly.

Returns and Exchanges

The website offers easy returns and exchanges policy. Customers can generate a return label and send the products back within 60 days. The company offers a full refund or exchange for the products.

Promotions and Discounts

The website frequently offers promotions and discounts on products. Customers can check the website's homepage or subscribe to the company's newsletter to stay up-to-date on the latest offers.

Reputation

Columbia Sportswear is a reputable brand that has been manufacturing outdoor gear for over 80 years. The company is known for its high-quality products and commitment to sustainability and environmental responsibility.

Payment Options

Customers can pay for their orders using credit/debit cards or PayPal. The website does not offer other payment options such as cash on delivery.

Loyalty Programs

Columbia Sportswear does not have a loyalty program in place currently.

Customer Reviews

The website features customer reviews that provide valuable feedback on products. The reviews can help customers make informed purchase decisions.

Community Involvement

Columbia Sportswear is committed to sustainability and environmental responsibility. The company partners with several organizations and initiatives that promote conservation and outdoor activities.

Shipping and Costs

The website offers free shipping on orders above INR 5,000 in India. Orders below this amount are subject to a shipping fee, which is calculated at checkout. The website ships products within 2-7 business days, depending on the location.