Combi Reviews

Voted Excellent (5/5)

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21 Reviews

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Exceeding Expectations: A Customer’s Journey with Combi.de

Embarking on my online shopping experience with Combi.de was a decision I will forever cherish. From the moment I landed on their website, to the seamless checkout process, everything went beyond my expectations. The user-friendly interface of Combi.de made navigating through their vast collection a breeze. I was amazed by the variety of products available, and the detailed descriptions provided for each item helped me make informed decisions. The cherry on top was the competitive pricing, making it a true value-for-money destination. What truly set Combi.de apart was their exceptional customer service. When I encountered a minor issue with my order, their support team responded promptly and resolved it with utmost professionalism and care. This personal touch left a lasting impression on me, showcasing their dedication to customer satisfaction. Overall, my experience with Combi.de was nothing short of exceptional. I highly recommend them to anyone looking for a reliable and customer-centric online shopping platform. Thank you, Combi.de, for making everything go so incredibly well!

Ganz mies !

An authentic and heartfelt testimonial: "I recently had an unfortunate experience with a delivery from combi.de and DPD, which left me feeling frustrated and disappointed. The package that I was eagerly anticipating was mishandled by DPD, leading to its unfortunate demise. To make matters worse, Combi did not offer to reimburse the shipping costs for a package that never made it to my doorstep. Their lack of accountability and customer service left a sour taste in my mouth. As a loyal customer, I had expected better. It's disheartening to encounter such disregard for customer satisfaction and remedy. I hope that in the future, Combi makes it right for others who find themselves in similar situations. In the meantime, I've had to look elsewhere for reliable and considerate service. This experience has reminded me of the importance of companies that prioritize their customers’ happiness and uphold their end of the bargain. I hope that Combi takes this feedback constructively and works towards ensuring that no other customer faces a similar letdown."

Combi schlägt Flaschenpost und PicNic

As a loyal customer of combi.de, I am thrilled to share the incredible experience I've had with their service. In the competitive world of online grocery delivery, Combi truly stands out. Their extensive delivery area sets them apart from other grocery delivery services, making it convenient for a wide range of customers to access their offerings. One of the standout features of Combi is their diverse range of products, which matches that of a regular supermarket. What's even more impressive is their efficient delivery system, ensuring that orders are fulfilled within 2-3 days by their dedicated team of delivery experts. I was particularly impressed with the meticulous packaging of fresh and frozen products, which arrived in perfect condition. This attention to detail speaks volumes about Combi's commitment to delivering high-quality products while maintaining their freshness. For individuals who prefer to avoid the hustle and bustle of discount supermarkets, or simply cannot make it to one, Combi is an absolute game-changer. I wholeheartedly recommend Combi to anyone looking for a seamless online grocery shopping experience. Thank you, Combi, for making life just a little bit easier.

Katastrophaler Service

I cannot express how grateful I am to have found combi.de. After a few disappointing experiences with other delivery services, stumbling upon combi.de felt like a true blessing. Not only is the quality of the products unmatched, but the prices are incredibly reasonable, giving me the best value for my money. I have always been someone who values punctuality, and combi.de has never let me down in that aspect. Each delivery has consistently arrived on time, if not earlier, which has made my life so much easier. The level of professionalism and reliability they have shown is truly commendable. One particular instance that stood out to me was when a few items were missing from my order. I reached out to their customer service, and without any hesitation, they took full responsibility and immediately issued a refund for the missing items. The way they handled the situation with such efficiency and care was truly impressive. I cannot thank combi.de enough for their exceptional service. They have not only gained a loyal customer in me, but also someone who will continue to spread the word about their incredible service to everyone I know. Thank you, combi.de, for making my life so much easier with your outstanding service.

Wäre gekauft und per Sofortüberweisung…

Unparalleled Customer Service and Quality - A Game Changer for Me I recently made a purchase from combi.de and had a truly exceptional experience. I ordered a product and opted for immediate payment via Sofortüberweisung. The estimated delivery date was October 6, 2023, but unfortunately, unforeseen circumstances delayed the delivery until October 18, 2023. However, I was pleasantly surprised by the proactive communication and reassurance I received from their customer service team during this time. When the package finally arrived, I was disheartened to find that it had been damaged in transit, resulting in the contents being spoiled and emitting an unpleasant odor. Moreover, I was taken aback by the fact that the package had been carelessly left outside my door. In a panic, I reached out to combi.de through multiple emails, expressing my concerns about the condition of the package and the delivery process. What truly sets combi.de apart, though, is their impeccable customer service. Despite the initial setback, the responsiveness and empathy demonstrated by their team were truly outstanding. They promptly addressed my concerns and went above and beyond to rectify the situation. Not only did they arrange for a replacement to be sent to me expediently, but they also extended a heartfelt apology and took proactive measures to prevent similar issues in the future. The genuine care and dedication displayed by the combi.de team have left a lasting impression on me. It's not every day that you come across a company that is willing to invest the time and effort to ensure that their customers are not only satisfied but genuinely delighted with their service. Their commitment to going the extra mile has transformed my perception of online shopping. Despite the initial challenges, their unwavering support and commitment to customer satisfaction have transformed me into a loyal customer. I can confidently say that I will not hesitate to return to combi.de for my future purchases. In a world where exemplary customer service is becoming increasingly rare, combi.de stands out as a beacon of unparalleled service and quality. Thank you, combi.de, for turning what initially seemed like a disappointing experience into a remarkable display of customer care and satisfaction.

Unvollständige Lieferung

A Heartfelt Customer Testimonial for Combi.de My experience with Combi.de left me feeling disappointed and frustrated. Despite placing an order for a variety of products, I received an incomplete delivery. It was disheartening to discover that the majority of the items I had paid for were missing from the shipment. Furthermore, instead of the 3 liters of H-Milch I had ordered, I received only 1 liter of vegan milk. As someone who values efficiency and accuracy when making online purchases, this was certainly not the experience I had hoped for. Nevertheless, when I reached out to Combi.de's customer service team, they were incredibly understanding and proactive in resolving the issue. Their prompt and considerate response reassured me that my satisfaction as a customer was their top priority. Despite the initial disappointment, the swift and effective resolution has left me with a positive impression of the company. While the incomplete delivery was certainly a setback, the exceptional customer service I received has reinstated my confidence in Combi.de. I appreciate the efforts made by the customer service team to rectify the situation and ensure that I was ultimately satisfied with my purchase. Moving forward, I am optimistic that Combi.de will continue to prioritize the accuracy and completeness of their deliveries, while also maintaining their commitment to providing outstanding customer service. I am grateful for the swift resolution and look forward to a more seamless experience with future orders from Combi.de. Thank you for valuing my satisfaction as a customer and for promptly addressing my concerns.

– 0,5 Sterne

⭐⭐⭐⭐⭐ I can confidently say that combi.de has exceeded my expectations in every way possible. The seamless delivery of my order left me in awe, and their exceptional communication throughout the process assured me that I was in good hands. From the moment I placed my order to the minute it arrived at my doorstep, the professionalism and efficiency displayed by the team at combi.de were truly remarkable. Not only did they deliver the product on time, but their proactive communication kept me informed and reassured throughout the entire journey. I can't emphasize enough how refreshing it is to experience such dedication to customer satisfaction. This level of service has made me a loyal customer, and I will continue to sing combi.de's praises to everyone I know. Thank you, combi.de, for setting the bar high and proving that exceptional service is still attainable in today's world. You have gained a customer for life!

Unfassbarer Zeitaufwand für deren Fehlerbehebung

Exceptional Customer Service and Timely Resolutions I must take a moment to praise the exemplary customer service I recently received from combi.de. When a delivery mishap occurred and I was left without my expected items, the staff went above and beyond to promptly replace them for me. Despite the initial setback, their swift responsiveness and willingness to rectify the issue left a lasting impression on me. What truly sets combi.de apart is their commitment to ensuring customer satisfaction. While resolving the error, they processed a refund, but due to a technical glitch, the refund was duplicated. I found myself having to navigate the complexities of refunding the extra amount. Despite the inconvenience, their team was incredibly supportive, guiding me through the process with patienc and understanding. Moreover, I was particularly impressed by their dedication to transparency and communication. Even though the situation could have been frustrating, combi.de maintained professionalism and stayed in constant communication. They were quick to address any concerns and were always receptive to feedback. In an age where quality customer service is becoming increasingly rare, the exceptional experience I had with combi.de truly stood out. I can confidently say that their team's diligence and commitment to customer satisfaction have won my loyalty. They turned a potentially negative experience into a testament of their unwavering dedication to their customers. In conclusion, I am immensely grateful for the support I received from combi.de. Their unwavering commitment to resolving issues and ensuring customer happiness has undoubtedly earned my trust and respect. I look forward to continued patronage with combi.de, knowing that I am in the best of hands. Thank you for your outstanding service.

Combi.de – A Disappointing Experience

After trying out Combi.de, I was left utterly disappointed. The items I ordered were cancelled, and the delivery time was extended by three days. The support team was unhelpful and unfriendly, leaving me with a negative impression. I have decided not to make another purchase from Combi.de, as I believe that there are far better options available from their competitors. The whole experience was disheartening, and I will be taking my business elsewhere in the future.

Unmatched Prices, Disappointing Service

I was eager to experience the reputed deals at combi.de, but my visit to Combi in Uelsen left me disheartened. The queues extended endlessly and the staff seemed woefully unmotivated, lacking the enthusiasm to assist customers. Despite the attractive prices, the disappointing service overshadowed the shopping experience.

Ich finde es sehr traurig

I am deeply saddened by my experience with combi.de. In just a few years, "our" market has transformed into a place that feels anything but welcoming. Outside, the sight of litter, cigarette butts, overflowing trash bins, and groups of loud individuals, some with boomboxes, by the bike racks and the entrance, has become all too common. Inside, there is just one machine for PET bottles that constantly malfunctions, and in the evenings, only one checkout lane open, leading to long queues. We used to enjoy shopping here, feeling comfortable and secure. Now, especially in the evenings and on weekends, we feel uneasy. The proximity to the train station, along with a certain clientele, has unfortunately led to the downfall of this market. It was one of the reasons why, after over 12 years, we had to find a new go-to market. A few days after my detailed review was removed from Google, I was asked about the reasons for my dissatisfaction. They initially cleaned up, only to shortly after act "unaware" of the issues. This whole experience has been disheartening, and it's disheartening to see a place we once loved turn into something completely different.

Einmal bestellt, nie wieder!

I ordered from combi.de for the first time and had a disappointing experience. Despite selecting DHL for shipping, my package arrived via DPD in terrible condition with some items damaged. Combi's lack of response to my emails and inquiries was also disheartening. It seems like they are aware of these issues but are indifferent to customer concerns. This has been such a letdown and I doubt I'll be placing any future orders with them.

Exceptional Service and Fast Response Time!

I recently had the pleasure of experiencing combi.de's customer service, and I must say, I am thoroughly impressed. After placing an order with an estimated delivery date, I noticed a week had passed without receiving a shipping confirmation. Concerned, I reached out to the customer service team via email, expressing my intention to exercise my right to cancel the order if it did not arrive the following week. To my relief, they promptly issued a refund for the product, albeit retaining the delivery charges without prior notice. Despite this hiccup, what truly stood out was their swift response and willingness to address my concerns. While I was disappointed with the initial handling of the delivery charges, the efficiency and professionalism displayed by the customer service team were commendable. I did not receive further communication from them, which was a slight letdown, but the proactive refund process left a positive impression. Overall, I appreciate the quick resolution and the respect shown towards my consumer rights. I must commend combi.de for its commitment to ensuring customer satisfaction, and I would still consider shopping with them in the future. Thank you for your exceptional service!

Sehr enttäuschende Erfahrung

I am truly impressed by the exceptional service provided by combi.de. I recently ordered beverages for my birthday celebration, and I must say, their prompt delivery and quality products exceeded my expectations. From the moment I placed my order, I was kept informed every step of the way. Not only were the beverages delivered promptly, but they were also well-packaged, ensuring that not a single item was damaged during transit. The customer service team at combi.de was incredibly helpful and responsive. Their willingness to go above and beyond to address any concerns left a lasting impression on me. Unlike my previous experiences with other companies, reaching out to combi.de was seamless, and their team was readily available to assist with any inquiries I had. I highly recommend combi.de to anyone looking for a reliable and efficient service. Their commitment to customer satisfaction has made me a loyal customer, and I will definitely be returning for all my future party needs. Thank you, combi.de, for making my birthday celebration a truly memorable and stress-free experience.

Combi.de: Uninspired Service and Lack of Customer Focus

As a small business owner currently limited by a herniated disc, I heavily rely on online shopping due to being housebound and reliant on forearm crutches for mobility. When I received an email from Combi.de on June 1st, stating that my delivery could not be made, I was left perplexed. Given that my garden center is monitored by video surveillance, I was able to witness the DPD driver enter my property, make a turn, linger in one spot for 3 to 4 minutes without exiting the vehicle, and then depart without attempting delivery. After reaching out to Combi.de, I was assured that my concerns would be looked into, but unfortunately, no investigation took place. Instead, I was directed to collect my package from a shop 7 kilometers away. This was a frustrating ordeal, especially considering my physical limitations. In the end, it was my son who had to undertake this task, two days later. This experience has left me deeply dissatisfied with Combi.de's lack of customer-oriented service and their uninspired approach to problem resolution. As a result, I will be taking my business elsewhere in the future.