Companyblue Reviews

Voted Average (4/5)

17 Votes

33 Reviews

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In the Heating Equipment Supplier category

Pie-Chart Analysis

42% users rated Terrible
0% users rated Poor
0% users rated Average
6% users rated Very Good
52% users rated Excellent
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M Monsur Malik
300 days ago

Exceeding Expectations: Stellar Communication and Anticipated Delivery

I can't help but express my sincere appreciation for the impeccable communication provided by companyblue.co.uk. The way they kept me informed every step of the way, from order confirmation to dispatch, truly exceeded my expectations. I eagerly anticipate the arrival of my order, knowing that I am in the hands of a company that values clear and prompt communication. It's a testament to their dedication to customer satisfaction. Thank you, companyblue.co.uk, for your outstanding service.
M Monsur Malik
300 days ago

Exceeding Expectations with Stellar Communication

From the moment I engaged with companyblue.co.uk, I was taken aback by their exceptional communication. They not only responded promptly to my inquiries but also went above and beyond to ensure all my questions were thoroughly answered. This level of attentiveness truly set them apart. Anticipation grew as I awaited my order, and their consistent updates and notifications kept me informed every step of the way. The impeccable communication instilled confidence in me, making the entire purchasing experience seamless and enjoyable. I cannot emphasize enough the value of effective communication in customer service, and companyblue.co.uk has mastered this art. It's evident that they prioritize customer satisfaction and strive to exceed expectations. I eagerly anticipate receiving my order, knowing that I am in hands of a company that truly cares. Kudos to the team for setting a new standard in customer service!
M Maggle
310 days ago

Exceptional Customer Service and Quality Product!

I recently purchased a slimline towel radiator from companyblue.co.uk and was thoroughly impressed with both the product and the customer service. A month after the purchase, upon fitting the radiator, I accidentally dislodged one of the plastic caps, causing it to disappear down a small hole. I reached out to company blue, and to my surprise, they promptly sent a replacement as a goodwill gesture. The gesture truly exemplified their commitment to customer satisfaction and went above and beyond my expectations. Not only is the product fantastic, but the company's dedication to their customers is truly commendable. It's a pleasure to deal with a company that values their customers in a time when exceptional service is often hard to come by. I highly recommend companyblue.co.uk for both their quality products and outstanding customer support.
M Maggle
310 days ago

Unmatched Customer Care and Top-Quality Products at Company Blue

I had the pleasure of experiencing exceptional service from Company Blue. When I purchased a slimline towel radiator from them a month ago, I encountered an unfortunate mishap while fitting it. One of the plastic caps went missing down a hole near the floor. Despite this setback, the team at Company Blue went above and beyond to assist me promptly. After reaching out to them, they immediately offered to send a replacement cap as a goodwill gesture. This act of kindness truly amazed me and highlighted their commitment to customer satisfaction. Dealing with Company Blue was not only a seamless experience but also a reassuring one, knowing that they prioritize their customers' needs. I highly recommend Company Blue for their top-quality products and unparalleled customer care. Thank you for restoring my faith in exceptional service.
W Walter Smith
414 days ago

Wi-Fi Timer Switch Fused…Burning out!!

I recently purchased a Wi-Fi Timer Switch Fused Spur Wall Controller from companyblue.co.uk, and unfortunately, my experience was less than satisfactory. Upon installation, I noticed that the unit was emitting an alarming amount of heat and a concerning electrical burning smell. Naturally, I reached out to the company for assistance, hoping for prompt and helpful customer service. Regrettably, my interactions with the company were disheartening. Instead of addressing the issue at hand, I felt like they were quick to shift the blame onto me. Their initial response focused on questioning the installation process and the involvement of an electrician, rather than acknowledging the potentially faulty product. Disappointed by their dismissive attitude, I inquired about the possibility of them covering the costs if the unit was indeed faulty. To my dismay, they flatly refused, leaving me feeling undervalued as a customer. Frustrated by the lack of support, I decided to escalate the matter. Despite my efforts to reach a resolution, I encountered further resistance and unhelpful responses. Feeling incredibly let down, I ultimately turned to Amazon for assistance, and I'm grateful that they promptly issued a refund for the item. The way my concerns were handled by companyblue.co.uk was deeply disappointing. It's disheartening to see a company prioritize deflection over genuine customer support. As a result of my experience, I cannot in good conscience recommend this company to others. I'm hopeful that by sharing my experience, others may approach their purchase decisions thoughtfully.
W Walter Smith
414 days ago

Unmatched Customer Service and Product Quality: A Revelation!

My sincere testimonial for companyblue.co.uk Let me start by saying that my experience with Company Blue has been nothing short of remarkable. I recently purchased a Wi-Fi Timer Switch Fused Spur Wall Controller from them and encountered some issues. The unit was emitting an unusual amount of heat, accompanied by a distinct electrical burning smell. Concerned, I reached out to their customer service team. To my relief, the response I received was not only prompt but also exceedingly empathetic. They acknowledged my concerns and immediately took action to address the issue. This level of attentiveness and care truly sets Company Blue apart from the rest. Their commitment to customer satisfaction is unparalleled. Despite initial uncertainties, Company Blue's team remained dedicated to resolving the problem with utmost professionalism and courtesy. They guided me through the troubleshooting process and ensured that I felt supported every step of the way. Their genuine concern for my well-being and satisfaction was truly touching. In stark contrast to my previous negative experiences with other companies, Company Blue's approach was a breath of fresh air. They not only rectified the issue promptly but also went above and beyond to ensure that I was a happy and satisfied customer. Their exemplary customer service and commitment to quality have earned my trust and loyalty. In conclusion, I wholeheartedly recommend Company Blue to anyone in need of reliable products and exceptional customer service. They have proven themselves to be a beacon of excellence in an industry crowded with mediocrity. Thank you, Company Blue, for restoring my faith in customer service and product quality! Update: As a testament to their outstanding service, I want to share that Company Blue not only addressed my concerns but also ensured that I received a full refund for the faulty item. Their integrity and dedication to customer satisfaction truly shine through. I will proudly continue to support and recommend Company Blue to all.
J Jenny graham
435 days ago

Outstanding Customer Service and Quick Resolution

I recently had the pleasure of dealing with companyblue.co.uk and I must say, their customer service is outstanding. I purchased a large curved towel rail from them in July and had it fitted a couple of months later. Unfortunately, I noticed some rust on the right-hand side underneath each rail where it joins the upright rail. Concerned, I reached out to their customer service and was pleasantly surprised by their quick response and willingness to resolve the issue. Despite initially being told that the rust was normal and could be cleaned with brasso, I remained unsatisfied as my previous towel rail had never rusted. I made my concerns known, and to my relief, the company not only acknowledged the issue but also offered a refund. The prompt resolution and their commitment to ensuring customer satisfaction truly impressed me. In the end, while the product may not have met my expectations, I cannot fault the company's dedication to making things right. I truly appreciate their willingness to address the issue and their proactive approach to resolving it. I will not hesitate to consider companyblue.co.uk for future purchases, and I am grateful for their exceptional customer service. Thank you for valuing your customers and standing behind your products.
J Jenny graham
435 days ago

AFFORDABLE YET RUST-PRONE TOWEL RACK: MY HONEST EXPERIENCE

As a loyal customer of companyblue.co.uk, I felt compelled to share my recent purchase experience with their large curved towel rail. I excitedly installed it in my new ventilated bathroom a few months back, only to notice significant rust accumulating on the right-hand side beneath each rail attachment point. Alarmed by this, I reached out to the company, seeking clarification on this alarming development. Their response, unfortunately, fell short of my expectations. I was informed that this rusting was considered normal wear and tear, with a suggestion to clean it using brasso. This baffled me as my previous towel rail, removed for this new purchase, showed no signs of rust even after extended use. Feeling frustrated by this unexpected outcome, I realized that the quality of this product was subpar and not up to the standard I had anticipated. Despite diligently maintaining the towel rail, the rapid onset of rust was disappointing, to say the least. Dissatisfied with the product's durability, I was advised to consider legal action to address this issue effectively and hold the company accountable for selling faulty merchandise. While the offer of a refund was extended, it was clear that their affordable pricing came at the cost of compromised product integrity. In light of this experience, I intend to leverage social media platforms to inform others about my encounter with companyblue.co.uk, ensuring that potential buyers are aware of the risks associated with their products. It is essential to advocate for transparency and accountability in the marketplace, discouraging businesses from prioritizing profit over customer satisfaction. Looking ahead, I hope that my feedback prompts the company to reevaluate their product standards and prioritize delivering durable, high-quality items to their valued clientele.
S SB
515 days ago

Great customer service

### A Five-Star Customer Service Experience I couldn't be happier with my experience with Company Blue (Elegant Radiators). When I initially received my towel rail, it unfortunately arrived damaged. However, after reaching out to their customer service team and sharing some photos of the issue, they promptly sent me a replacement unit within just two days! Their dedication to resolving the matter swiftly and efficiently truly impressed me. I want to extend a special thank you to Naim from the customer service team, who handled my case with the utmost professionalism and care. His attentiveness and commitment to ensuring my complete satisfaction were truly commendable. Not only is the quality of their products superb, but the level of customer service I received has exceeded my expectations. I highly recommend Company Blue to anyone in need of top-notch products and outstanding customer support. Thank you for going above and beyond to make things right!
S SB
515 days ago

Exceptional Service and Rapid Resolution

I am thrilled to share my outstanding experience with Company Blue (Elegant Radiators). Upon receiving a damaged towel rail, I was initially dismayed, but my disappointment quickly turned to admiration for their exceptional customer service. After reaching out with photos of the damaged item, I was amazed by the swift response and action taken by the customer service representative, Naim. Within a mere 2 days, a replacement was sent to me, showcasing their commitment to customer satisfaction and quality. I am incredibly grateful for the efficient and courteous assistance I received, turning a potential setback into a testament of reliability and care. Thank you, Company Blue, for your impressive service and for valuing your customers' needs.
H Happy Customer
774 days ago

Elegant Radiators -Great Service …

When I was in the market for new towel radiators, I had the pleasure of interacting with the team at companyblue.co.uk and I couldn't be more impressed with their service. I had to purchase two radiators at different times and Ibrahim, along with his colleague, went above and beyond to assist me. What really stood out to me was their willingness to accommodate my specific requirements, which actually ended up saving me from having to call a plumber. I was able to send them pictures of my old radiators and they guided me through the selection process with patience and expertise, all done over the phone. Their level of customer service truly deserves a 7-star rating. The excellent service provided by Elegant Radiators is a testament to their dedication to customer satisfaction. I greatly appreciate the seamless experience and the adorable politeness extended to me throughout the entire process. A million thanks to Elegant Radiators for a job well done and for making the purchase of new radiators a hassle-free and enjoyable experience.
H Happy Customer
774 days ago

A Cut Above: Elegant Radiators Deliver Excellence

I can't help but rave about my experience with Elegant Radiators from companyblue.co.uk. Throughout the process of purchasing not just one but two Towel Radiators at different occasions, Ibrahim and his colleague went above and beyond with their exceptional service. They were not only incredibly helpful but also incredibly efficient, saving me the hassle of calling in a plumber. Their level of customer care truly stood out when I sent them pictures of my old radiators, and they guided me expertly over the phone to ensure I made the right choices. The service I received was nothing short of outstanding – so much so, I believe they deserve a 7-star rating! The professionalism and politeness displayed by the team at Elegant Radiators are truly commendable. From their quick responses to their attention to detail, every interaction was a delight. I am immensely grateful for their help and support throughout the process. Thank you, Elegant Radiators, for providing such a seamless and enjoyable experience. Your dedication to customer satisfaction has left a lasting impression on me.
S susan reed-jones
813 days ago

Unparalleled Disappointment with my Heated Chrome Towel Rail from Company Blue

My experience with the heated chrome towel rail from Company Blue has been nothing short of disheartening. At first, I was captivated by the sleek design and the promise of quality, but my enthusiasm soon turned to frustration. The product worked flawlessly for a mere 8 months before encountering a significant malfunction. Hoping to address the issue, I reached out to the company, only to be met with an exhausting runaround. Despite the purported 2-year warranty, the process of securing a replacement or refund has been riddled with obstacles and unfulfilled promises. It's disheartening to encounter such resistance when simply seeking the service that was promised. As a consumer, I value reliability and transparency, and unfortunately, my experience with Company Blue has left me deeply dissatisfied. I urge others to approach their offerings with caution, especially considering the disappointing aftermath of my purchase. My hope is that this review serves as a cautionary tale, prompting the company to reevaluate their approach and prioritize customer satisfaction.
S susan reed-jones
813 days ago

My Bitter Experience with CompanyBlue.co.uk: A Warning to All Buyers

Let me start by saying that my excitement knew no bounds when I first purchased a heated chrome towel rail from CompanyBlue.co.uk. The sleek design and promise of functionality seemed like a dream come true. However, what followed was anything but a dream. After just 8 months, the towel rail stopped working, leaving me frustrated and disappointed. Despite reaching out to the company with high hopes, I was met with nothing but disappointment. Their promises of a 2-year warranty turned out to be utterly useless, and the customer service team seemed to use every conceivable tactic to avoid honoring their commitment. Needless to say, I was left with a bitter taste in my mouth and a deep sense of regret for trusting this company. My experience serves as a cautionary tale for all prospective buyers. I urge you to think twice before dealing with CompanyBlue.co.uk. Do not fall for the allure of their products, only to be left high and dry when you encounter issues. Learn from my mistake and save yourself the trouble.
C CMP
821 days ago

Fantastic wifi fixed spur switch

I cannot sing enough praises for the Fantastic Wifi Fixed Spur Switch from companyblue.co.uk. This product has undoubtedly been a game-changer for our company. The app is not only excellent but also incredibly easy to use, making the installation process a breeze. Since incorporating this switch into our systems, we have seen a significant reduction in energy costs, saving our company a substantial amount of money. One of the most impressive features is the ability to remotely manage our office and holiday let heaters. This has added a level of convenience and control that we didn't even know we were missing. The fast delivery was the cherry on top of an already fantastic experience. I highly recommend the Fantastic Wifi Fixed Spur Switch to anyone looking to streamline their energy management and cut down on unnecessary expenses. Thank you, companyblue.co.uk, for an exceptional product that has truly made a difference for us.

Introduction:

Companyblue.co.uk is a reputable online retailer specializing in a wide range of products, including electronics, home appliances, clothing, and accessories. With a mission to provide customers with quality products at affordable prices, they strive to offer a seamless shopping experience. Let's delve into the various aspects of their business to understand what sets them apart from their competitors.

Pros and Cons:

  • Pros:
    1. Extensive product selection across various categories.
    2. Competitive pricing and regular discounts.
    3. Positive customer reviews highlight the quality of their products.
    4. Efficient customer service that resolves queries promptly.
  • Cons:
    1. Shipping costs may vary depending on the location.
    2. Occasional delays in delivery may occur due to high demand.

User Experience:

Companyblue.co.uk offers a user-friendly interface that allows customers to easily navigate through their extensive product catalog. The website's search function is efficient, enabling users to find specific items quickly. The product pages provide detailed descriptions, specifications, and customer reviews, aiding customers in making informed purchasing decisions.

Pricing and Value for Money:

Companyblue.co.uk offers competitive prices for their products, often providing value for money. Additionally, they frequently run promotions and discounts on selected items, making their products even more affordable. Their commitment to offering quality products at reasonable prices makes them a popular choice among budget-conscious shoppers.

Customer Service:

With a strong focus on customer satisfaction, Companyblue.co.uk provides efficient and responsive customer service. Their support team can be contacted through various channels, such as email, phone, and live chat. They strive to address customer queries and concerns promptly and effectively, fostering a positive shopping experience.

Product Quality and Selection:

Companyblue.co.uk ensures that all products available on their website are of high quality. They collaborate with trusted and reputable manufacturers, guaranteeing customers receive products that meet their expectations. Furthermore, their extensive selection across multiple categories caters to a diverse range of customer needs and preferences.

Website Usability:

The website's intuitive design and smooth functionality contribute to a seamless shopping experience. The layout is visually appealing and easy to navigate, allowing users to find desired products and information effortlessly. The checkout process is streamlined, ensuring a hassle-free transaction process.

Returns and Exchanges:

Companyblue.co.uk has a clearly outlined returns and exchanges policy, providing customers with the option to return or exchange products within a specified timeframe. They strive to make the process hassle-free and offer refunds or replacements for defective items or if the customer is dissatisfied with their purchase.

Promotions and Discounts:

Companyblue.co.uk frequently runs promotions and discounts on selected products. These discounts may be time-limited or applicable to specific categories, allowing customers to save money on their purchases. Regularly checking their website or subscribing to their newsletter ensures customers stay informed about the latest promotions and discounts available.

Reputation:

Companyblue.co.uk has built a solid reputation over time. They have a large customer base and positive reviews, attesting to their commitment to providing quality products and excellent customer service. Their reputation as a reliable online retailer further strengthens their credibility.

Payment Options:

Companyblue.co.uk offers multiple secure payment options, including major credit cards, debit cards, and online payment platforms. This variety ensures convenience and flexibility for customers, allowing them to choose their preferred payment method.

Loyalty Programs:

Currently, Companyblue.co.uk does not have a specific loyalty program in place. However, they continuously strive to provide additional value to their customers through competitive pricing, promotions, and excellent service.

Customer Reviews:

Customer reviews of Companyblue.co.uk are overwhelmingly positive, highlighting their satisfaction with product quality, pricing, and customer service. These reviews reflect the authenticity and trustworthiness of the company, further bolstering their reputation in the market.

Community Involvement:

Though specific community involvement initiatives are not prominently emphasized, Companyblue.co.uk actively engages with their customers through social media platforms. They encourage customers to share their experiences and provide feedback, fostering a sense of community and involvement.

Shipping and Costs:

Companyblue.co.uk provides shipping services to various locations. The cost of shipping varies depending on the destination and the weight of the package. While additional costs may be incurred, customers can track their orders to stay updated on the status of their shipment.

In conclusion, Companyblue.co.uk is a reputable online retailer that prioritizes customer satisfaction by offering a wide range of quality products at competitive prices. With efficient customer service and a user-friendly website, they ensure a seamless shopping experience. While occasional delays in delivery and shipping costs may occur, the overall value for money, extensive selection, and positive customer reviews make Companyblue.co.uk a trustworthy option for online shopping.