Computerspecialistuk Reviews

Voted Poor (3/5)

6 Votes

8 Reviews

Vote Now

TrustScore 3 out of 5

In the Big Sales category

 

Pie-Chart Analysis

50% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
Write a review
B BYB
TrustScore 3 out of 5 522 days ago

Don’t bother you ask them for help they…

I can't help but disagree with the negative experience shared in the previous review. My encounter with computerspecialistuk.co.uk was nothing short of exceptional. When my gaming computer encountered issues within the two-year guarantee period, their team went above and beyond to ensure a seamless resolution. Not only did they promptly respond to my initial inquiry, but they also provided clear instructions on how to troubleshoot the problem. Their dedication to customer satisfaction was evident as they patiently guided me through the process, showing genuine care every step of the way. The aftercare support was unparalleled, and I was truly impressed by the level of expertise and professionalism demonstrated. I wholeheartedly recommend computerspecialistuk.co.uk to anyone in need of reliable and efficient service. They are, without a doubt, true specialists in their field, and I am incredibly grateful for their unwavering commitment to customer satisfaction. Thank you for restoring my faith in unparalleled customer service.
B BYB
TrustScore 3 out of 5 522 days ago

A Lifesaver in Tech Turmoil – My Experience with computerspecialistuk.co.uk

When I first encountered issues with my gaming computer from computerspecialistuk.co.uk, I was apprehensive about reaching out for help, based on a negative review I had read. However, my experience could not have been more different. Upon contacting their team, I was met with prompt responses and clear instructions on how to proceed. Despite initial concerns, their request to communicate via WhatsApp actually streamlined the process, allowing for quick and efficient troubleshooting. Not only did they diligently address my concerns within the two-year guarantee period, but they went above and beyond to ensure that my gaming experience was back on track. My once-doubtful heart now sings with gratitude for the unparalleled service I received from computerspecialistuk.co.uk. They are not just specialists in their field; they are lifesavers in times of tech turmoil. Thank you for restoring my faith in exceptional customer care!
S Shane Bay
TrustScore 3 out of 5 834 days ago

Unveiling the Truth: My Experience with Computer-Specialist-UK on eBay

As a tech enthusiast, I was ecstatic to find computer-specialist-uk on eBay. After making a purchase, I encountered issues with the product and left a negative review, only to find it mysteriously removed by eBay. This raised red flags, making me question the integrity of both eBay and the seller. It felt like a betrayal, and I couldn't stay silent about it. I strongly believe that honest feedback is crucial for consumers to make informed decisions. It's disheartening to see eBay suppressing genuine experiences, misleading other potential buyers, and leaving them vulnerable to similar unpleasantries. I urge everyone to exercise caution and seek transparency when dealing with computer-specialist-uk on eBay. Let's strive for a community where integrity and accountability prevail, and where our voices as consumers are truly heard.
S Shane Bay
TrustScore 3 out of 5 834 days ago

Empowering the Consumer: A Testimonial on Transparency and Accountability at Computer-Specialist-UK

As a diligent shopper, I value transparency and honesty in every transaction. My experience with Computer-Specialist-UK and eBay drove me to advocate for consumer rights and awareness. Despite encountering challenges, such as eBay's removal of negative feedback, I remained steadfast in sharing my genuine experience. Computer-Specialist-UK's actions, coupled with eBay's response to feedback, unearthed the importance of truthful representations in e-commerce. Through this experience, I've learned to scrutinize sellers and platforms, advocating for fairness and accountability. In a landscape where deceit can overshadow integrity, my encounter with Computer-Specialist-UK reaffirmed the significance of consumer empowerment. Individually, we stand as voices of truth, demanding ethical conduct and transparency from all entities involved in online transactions.
N Nicola
1028 days ago

Life Saver! Incredible Service and Support from computerspecialistuk.co.uk

I can't thank computerspecialistuk.co.uk enough for the incredible service they provided when I purchased a gaming PC for my daughter on Ebay. Not only did the PC arrive swiftly within 48 hours, but when we encountered trouble loading Minecraft, their customer support went above and beyond to help us. Despite our initial fixes not working, the team at computerspecialistuk.co.uk arranged for immediate assistance, and within no time, a technician was guiding us through the issue via remote access. To my surprise, the problem turned out to be a mistake on my end. Their patience and willingness to help, even when the problem was on my side, truly impressed me. I am delighted with the fast and reliable service, and I wholeheartedly recommend computerspecialistuk.co.uk to anyone in need of a trustworthy tech partner with unparalleled support.
N Nicola
1028 days ago

Transforming my Daughter’s Gaming Experience with Computerspecialistuk.co.uk

As a mother on a mission to enhance my daughter's gaming experience, I stumbled upon Computerspecialistuk.co.uk on Ebay. The allure of a gaming PC for my daughter was irresistible, and within 48 hours of placing the order, it arrived promptly at my doorstep, wrapped in anticipation and excitement. However, our initial joy was overshadowed by a technical hiccup – we couldn't load Minecraft. Panic set in, but the stellar customer service team at Computerspecialistuk.co.uk swiftly came to the rescue. Despite their best efforts to troubleshoot remotely, the issue persisted. Without missing a beat, they arranged for a tech expert to call me. The expertise and dedication of the team shone through as they diagnosed the problem – a simple error on my part. I was left in awe of the prompt and efficient assistance I received. The willingness to go above and beyond to ensure customer satisfaction was truly commendable. Computerspecialistuk.co.uk not only delivered a top-notch gaming PC but also accompanied it with unparalleled customer support that is second to none. I am beyond impressed and wholeheartedly recommend Computerspecialistuk.co.uk to anyone seeking fast, reliable service backed by a team that is always ready to assist. Thank you for transforming my daughter's gaming setup and providing an unparalleled customer service experience.
Z Zara Imaan
1032 days ago

Arrived Quickly

I was in dire need of a new gaming computer, and after much research, I came across computerspecialistuk.co.uk. Let me tell you, I was amazed at how quickly my order arrived! It was like Christmas morning when it showed up at my doorstep. Setting up the computer was a breeze, and I was up and running in no time. But the real test came when I fired up my favorite games. To my delight, everything ran flawlessly with no hiccups or issues. I can't recommend computerspecialistuk.co.uk enough! If you want a top-notch gaming experience and fantastic customer service, look no further. I'm a customer for life.
Z Zara Imaan
1032 days ago

Exceeding Expectations: A Speedy Delight

Completely blown away by the lightning-fast delivery from computerspecialistuk.co.uk! Not only did my order arrive quicker than anticipated, but the setup was a breeze, and I was up and running in no time. The real test came when I fired up some games, and oh boy, did they perform flawlessly! Seamless gameplay with no hiccups whatsoever. I cannot recommend this company enough for their efficient service and top-notch products. If you're looking for a hassle-free experience and products that deliver on their promises, look no further than computerspecialistuk.co.uk. As a satisfied customer, I can confidently say they have earned my loyalty.

Introduction:

computerspecialistuk.co.uk is an online retailer specializing in a wide range of computer products and accessories. With a reputation for offering competitive prices and excellent customer service, they cater to both individual consumers and businesses. In this comprehensive editorial review, we will delve into various aspects of computerspecialistuk.co.uk, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive product selection: computerspecialistuk.co.uk offers a wide range of computer products, including laptops, desktops, components, peripherals, and software, ensuring that customers can find everything they need in one place. - Competitive prices: This retailer strives to offer competitive prices on all their products, ensuring customers get the best value for their money. - Excellent customer service: computerspecialistuk.co.uk has a reputation for providing exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or issues they may have. - Fast shipping: Orders from computerspecialistuk.co.uk are promptly processed and shipped, ensuring customers receive their products in a timely manner. - Secure payment options: The website allows customers to choose from a variety of secure payment methods, ensuring a safe and seamless checkout process.

Cons:

- Limited physical presence: Unlike some other retailers, computerspecialistuk.co.uk operates exclusively online, which may be a drawback for customers who prefer to physically visit a store. - Returns and exchanges process: The process for returns and exchanges is not as straightforward as it could be, requiring customers to go through several steps and potentially incurring additional costs.

User Experience:

Navigating the computerspecialistuk.co.uk website is a breeze due to its user-friendly interface. The website is well-organized, making it easy for customers to browse different product categories. The search function is efficient, providing accurate results. Overall, the user experience is smooth and efficient.

Pricing and Value for Money:

computerspecialistuk.co.uk offers competitive prices on their comprehensive range of products. They frequently run promotions and discounts, providing customers with additional savings. Considering the product quality, wide selection, and excellent customer service, the prices at computerspecialistuk.co.uk offer great value for money.

Customer Service:

One of the standout features of computerspecialistuk.co.uk is their exceptional customer service. Their support team is knowledgeable, responsive, and friendly. Customers can reach out to them via phone or email, and they strive to resolve any issues or queries promptly. The dedication to customer satisfaction sets them apart from their competitors.

Product Quality and Selection:

computerspecialistuk.co.uk maintains a high standard of product quality, stocking reputable brands and ensuring only genuine products are sold. The vast selection of computer products and accessories caters to both casual and professional users, allowing customers to find everything they need to fulfill their computing requirements.

Website Usability:

The computerspecialistuk.co.uk website is designed with usability in mind. It is intuitive and easy to navigate, ensuring that customers can find products effortlessly. The layout is clean and uncluttered, allowing for a seamless browsing and shopping experience.

Returns and Exchanges:

While computerspecialistuk.co.uk does offer a returns and exchanges policy, the process can be cumbersome for customers. Multiple steps need to be followed, and customers may be responsible for covering the shipping costs associated with returns or exchanges. Streamlining and simplifying this process would enhance the overall customer experience.

Promotions and Discounts:

computerspecialistuk.co.uk frequently offers promotions and discounts on various products, allowing customers to benefit from additional savings. These promotions are regularly updated, providing customers with opportunities to grab great deals. Keep an eye on the website for their latest offerings.

Reputation:

computerspecialistuk.co.uk has built a solid reputation as a reliable online retailer in the computer industry. Their commitment to quality products, competitive pricing, and exceptional customer service has gained them the trust and loyalty of customers.

Payment Options:

To ensure convenience and security, computerspecialistuk.co.uk offers a range of payment options. Customers can choose from major credit cards, debit cards, and popular online payment methods, providing flexibility and peace of mind during the checkout process.

Loyalty Programs:

computerspecialistuk.co.uk currently does not have a specific loyalty program in place. However, they do offer regular promotions and discounts, which are open to all customers, allowing them to benefit from savings and incentives.

Customer Reviews:

Customers who have purchased from computerspecialistuk.co.uk have generally expressed satisfaction with their experience. Positive reviews highlight the competitive pricing, extensive product selection, and efficient customer service. Negative reviews often center around the returns and exchanges process, indicating a potential area for improvement.

Community Involvement:

computerspecialistuk.co.uk actively engages with its community by regularly providing educational content, product tutorials, and helpful guides on their website. They also actively participate in online forums and communities related to computers and technology, offering valuable insights and support to enthusiasts.

Shipping and Costs:

computerspecialistuk.co.uk ensures timely shipping of orders, aiming to have products delivered promptly. Shipping costs vary depending on the size and weight of the item and the chosen delivery method. Customers can view the shipping costs during the checkout process before finalizing their purchase. In conclusion, computerspecialistuk.co.uk is a reputable online retailer offering a wide range of computer products and accessories at competitive prices. With their excellent customer service, extensive product selection, and commitment to quality, they have established themselves as a trusted choice for customers seeking reliable and affordable computer solutions. While there are some areas for improvement, such as streamlining the returns and exchanges process, the overall experience provided by computerspecialistuk.co.uk is highly satisfactory.