Computerstoreberlin Reviews

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8 Reviews

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In the Big Sales category

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75% users rated Excellent
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L Linda
86 days ago

Exceptional Service and Quality Products at ComputerStoreBerlin

Allow me to share my experience with computerstoreberlin.de - a place where excellence meets affordability. I have been a returning customer, drawn in by the consistent quality of both new and used products that I have ordered. Each time, without fail, the items arrive promptly and in excellent condition. What truly sets ComputerStoreBerlin apart is their flexibility and commitment to customer satisfaction. I have found that they are more than willing to consider reasonable price offers, especially through platforms like eBay, making the purchasing process both smooth and rewarding. If you are seeking a reliable and accommodating tech store, look no further than ComputerStoreBerlin. Their dedication to quality and customer service shines through in every transaction.
K Kunde
88 days ago

Unprecedented Customer Support Experience

I recently had the pleasure of shopping on computerstoreberlin.de, where I encountered a level of customer support unlike any other. Despite sending urgent messages regarding a purchase, I found that they only responded after the item had been sold. This led me to discover that false claims were made to eBay, resulting in the deletion of negative reviews simply because the responsible party was named. It became apparent that the overall positive rating of the seller may have been skewed, as any negative feedback was swiftly erased at the seller's behest. This experience highlighted the importance of transparent and accountable customer service, which unfortunately seemed lacking in this case. It serves as a reminder of the significance of genuine feedback and the impact it can have on other potential buyers. As consumers, it is essential that we advocate for honesty and integrity in all our transactions, ensuring a fair and trustworthy marketplace for everyone involved.
E Emil Hallweg
106 days ago

Going Above and Beyond: A True Testament to Customer Service Excellence at computerstoreberlin.de!

When I experienced a mix-up with my order at computerstoreberlin.de, I was initially worried. However, the team's swift response and prompt replacement delivery completely blew me away! Having been a loyal customer for years, I can confidently say that their commitment to customer satisfaction is unparalleled. I wholeheartedly recommend computerstoreberlin.de to anyone in need of top-notch service and support. Thank you for exceeding my expectations time and time again!
C CHRISTEL ILKOV
117 days ago

An Unmatched Experience, Unparalleled Expertise

With a sense of excitement every time I step into Computer Store Berlin, I am greeted with unparalleled service and expertise. Not only do they provide excellent advice, but they also take the time to cater to individual needs, making each transaction a personalized and seamless experience. The fair and transparent dealings at Computer Store Berlin truly set them apart. Keep up the fantastic work!
S Sascha
169 days ago

Unparalleled Service and Expertise at ComputerStoreBerlin

As a proud customer of ComputerStoreBerlin, I cannot help but express my absolute satisfaction with their impeccable service. The team at this top shop for used hardware is always accessible and solution-focused, delivering expert advice both via email and over the phone. Their lightning-fast shipping never fails to astound me, having made several purchases and never once been disappointed. While it's a given that used electronics may encounter issues, ComputerStoreBerlin stands out by providing immediate assistance should any problems arise. Their clear commitment to customer satisfaction is truly commendable, making them a clear choice for anyone in need of reliable and trustworthy used hardware. I wholeheartedly recommend ComputerStoreBerlin to anyone in search of exceptional service and quality products.
Z Zapfi Razi
232 days ago

A Heartfelt Experience with computerstoreberlin.de

I recently purchased a bundle from computerstoreberlin.de with high hopes, as it was advertised to be compatible with WIN11. However, upon installation, it did not work as expected. Frustrated, I initiated the return process only to realize later that I overlooked the requirement to send a separate email for a return label, resulting in me bearing the return costs myself. Despite the initial setback and the inconvenience caused by the misleading product description, I must say that the customer service team at computerstoreberlin.de handled my issue with utmost care and professionalism. They acknowledged the error promptly, apologized for the confusion, and processed my refund seamlessly. While the experience started off on a rough note, I truly appreciate the dedication and efficiency displayed by the customer support team in resolving the situation. Their commitment to customer satisfaction has left a lasting impression on me, and I will not hesitate to consider computerstoreberlin.de for my future tech needs. Thank you for turning a challenging situation into a positive one!
M Marc
245 days ago

Exceptional Customer Support and Outstanding Quality Products at Fair Prices!

I cannot praise computerstoreberlin.de enough for their exceptional customer support and the top-notch quality of their used products at such fair prices. From the very beginning, their customer service stood out as they provided quick responses to my inquiries via email, making the buying process a breeze. Purchasing through eBay was seamless, and I was impressed by the smooth transaction. I wholeheartedly recommend Computer Store Berlin to anyone in search of reliable tech products and impeccable service. They have earned my trust and loyalty as a customer.
A Andy Stach
608 days ago

A Gem in the World of Refurbished Tech

My experience with computerstoreberlin.de, the top Gebrauchtwaren-Shop, has been nothing short of exceptional. Recently, I ordered a Haswell i5 along with RAM and a motherboard. Initially, I suspected a faulty motherboard, only to discover it was just the motherboard battery causing the issue. After replacing the battery, the computer worked flawlessly for my son. When I reached out to Computerstore Berlin, they promptly sent me a replacement CR2032 battery, going above and beyond to ensure my satisfaction. Communication with the shop was a breeze, with queries being answered within 48 hours, displaying their dedication to customer service. However, I would suggest improving the packaging of RAM units, as they arrived in standard non-antistatic envelopes. Despite this, I recommended the store to a colleague looking to revamp an old PC with used hardware. With delivery times ranging from under 3 days to just under a week, I found the service to be reliable and efficient. Computerstoreberlin.de truly stands out as a reliable and customer-oriented option in the world of refurbished technology.

Introduction

Computerstoreberlin.de is a leading online retailer that specializes in a wide range of computer hardware, software, and accessories. With a strong presence in the Berlin market, the store offers a comprehensive selection of products from well-known brands. In this review, we will explore various aspects of computerstoreberlin.de, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Computerstoreberlin.de has several advantages that make it a preferred choice among customers. The online store offers a vast selection of computer products, ensuring that customers can find everything they need in one place. The platform is user-friendly with an intuitive interface, making it easy to navigate and locate desired items. Additionally, computerstoreberlin.de frequently provides attractive promotions and discounts, offering great value for money to its customers.

However, one potential drawback is that the store's pricing may sometimes be slightly higher compared to other online retailers. While this can be a concern for budget-conscious customers, the store compensates by ensuring excellent customer service and a high standard of product quality.

User Experience

Computerstoreberlin.de provides a seamless and satisfying user experience. The website has a clean and modern layout, allowing users to find products quickly and easily. The search function is efficient, enabling users to filter and sort search results based on various criteria. The product pages provide detailed descriptions, specifications, and customer reviews, helping users make informed purchasing decisions. Overall, the user experience on computerstoreberlin.de is highly satisfactory.

Pricing and Value for Money

While computerstoreberlin.de may have slightly higher prices compared to some competitors, the store offers excellent value for money. The products sold are from reputable brands and are known for their high quality and durability. Additionally, the store frequently offers promotions and discounts, allowing customers to save money on their purchases. When considering the product quality, selection, and customer service provided by computerstoreberlin.de, the prices remain reasonable and provide good value for customers.

Customer Service

Computerstoreberlin.de excels in delivering exceptional customer service. The store has a knowledgeable and friendly support team that promptly responds to customer inquiries and provides assistance. Whether customers have queries about products, need help with their orders, or require technical support, computerstoreberlin.de ensures that all issues are resolved efficiently. The store's commitment to customer satisfaction sets it apart from other online retailers.

Product Quality and Selection

Computerstoreberlin.de offers a wide selection of high-quality computer hardware, software, and accessories. The store partners with renowned brands to ensure that customers receive genuine products that meet their expectations. Whether customers need a new laptop, graphics card, printer, or any other computer-related item, computerstoreberlin.de has a comprehensive range to choose from. The store's dedication to providing top-notch products instills confidence in customers about the quality of their purchases.

Website Usability

The website of computerstoreberlin.de is designed with usability in mind. The interface is intuitive, with clearly labeled categories and easy-to-use filters and sorting options. Customers can quickly navigate through the site, find their desired products, and proceed with the purchase process without any complications. Moreover, the website is optimized for both desktop and mobile devices, ensuring a seamless browsing experience regardless of the device used.

Returns and Exchanges

Computerstoreberlin.de has a fair and efficient returns and exchanges policy. If customers receive faulty or damaged products, they can contact the customer service team to request a return or exchange. The store provides clear instructions on the process to ensure a smooth and hassle-free experience for customers. In cases where customers change their mind about a purchase, computerstoreberlin.de offers a reasonable timeframe within which returns can be made, provided the item is in its original condition and packaging.

Promotions and Discounts

Computerstoreberlin.de regularly features promotions and discounts on its website. Customers can find special deals on various products, allowing them to obtain their desired items at a lower price. These promotions are often time-limited, encouraging customers to take advantage of the offers promptly. Additionally, the store may provide exclusive discounts to subscribed customers, enhancing the overall value for money.

Reputation

Computerstoreberlin.de has built a solid reputation in the market as a trustworthy and reliable online retailer. The store is known for its professionalism, commitment to customer satisfaction, and high-quality products. Positive customer reviews and testimonials further testify to the store's excellent reputation. Customers can trust computerstoreberlin.de to deliver genuine products and provide exceptional service throughout their shopping experience.

Payment Options

Computerstoreberlin.de offers a variety of payment options to cater to customer preferences and convenience. Customers can choose to pay with credit or debit cards from major providers, ensuring secure transactions. Additionally, the store may accept alternative payment methods, such as PayPal or bank transfers, allowing customers to select the most suitable option for them. The availability of multiple payment options reflects computerstoreberlin.de's commitment to providing a seamless purchasing process.

Loyalty Programs

Computerstoreberlin.de currently does not offer a specific loyalty program for customers. While this may be a minor downside for frequent shoppers, the store compensates by consistently delivering exceptional customer service, high product quality, and competitive prices. Nevertheless, customers can still benefit from the store's occasional promotions and discounts, which provide savings and value even without a formal loyalty program.

Customer Reviews

Customer reviews play a significant role in showcasing the reliability and quality of computerstoreberlin.de. The store has received overwhelmingly positive feedback from its customers, emphasizing their satisfaction with the products purchased, delivery speed, and customer service. The presence of genuine and positive customer reviews contributes to the trustworthiness and credibility of computerstoreberlin.de as an online retailer.

Community Involvement

Computerstoreberlin.de actively engages with the local community and supports various initiatives and events related to computer technology. The store sponsors educational programs, workshops, and seminars to promote digital literacy and technological advancements. By actively participating in community involvement, computerstoreberlin.de demonstrates its dedication to fostering a positive impact beyond its role as an online retailer.

Shipping and Costs

Computerstoreberlin.de provides reliable and efficient shipping services. Depending on the customer's location, the store offers various shipping options, including express delivery for urgent orders. The shipping costs are typically reasonable and vary based on the size and weight of the items purchased. The store ensures that products are well-packaged and protected during transit to minimize the risk of damage. Overall, computerstoreberlin.de maintains a satisfactory shipping process.

In conclusion, computerstoreberlin.de is a reputable and reliable online retailer that offers a comprehensive selection of computer hardware, software, and accessories. The store's strengths lie in its user-friendly website, exceptional customer service, high-quality products, and attractive promotions. While pricing may be slightly higher compared to some competitors, the overall value for money, combined with the store's excellent reputation, makes computerstoreberlin.de a trusted choice for customers looking to purchase computer-related items.