Connevans Reviews

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40 Reviews

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In the Hearing Aid Store category

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C Customer Peter Cavalla
61 days ago

My Hearing Aid Specialist Saved the Day: A Review of Connevans.co.uk

Embarking on the journey to find the perfect phone for my hearing loss was daunting until I stumbled upon Connevans.co.uk. The expertise and assistance provided by my hearing aid specialist were nothing short of a lifesaver. Their guidance in selecting the ideal device for my needs, especially for home phone usage, was invaluable. The seamless communication and professionalism exhibited by the team made the entire process a breeze. I could not be happier with my purchase, as it has significantly improved my daily interactions and overall quality of life. The phone works like a charm, enhancing my ability to hear clearly and effortlessly. Thank you, Connevans.co.uk, for going above and beyond to cater to customers like me. Your dedication to providing top-notch products and exceptional customer service truly sets you apart. I am grateful for the positive impact you have had on my life, and I wholeheartedly recommend your services to anyone in need of hearing assistance.
C customer Eric Southgate
61 days ago

Transforming My Kitchen Experience: A Heartfelt Review of Connevans’ Ring Pull Can Opener

Discovering the ring pull can opener from Connevans was a game-changer for me in the kitchen. Not only is this gadget incredibly useful and easy to use, but its prompt delivery left me pleasantly surprised. While convenience is key, the exceptional customer service provided by Connevans truly sets them apart. Interacting with the company was not just transactional; it was a genuine pleasure. Their informative and courteous approach made me feel valued as a customer, turning what could have been a simple purchase into a positive and memorable experience. I now have full confidence in returning to Connevans for future needs, knowing that I will be met with the same level of professionalism and care. From enhancing my kitchen efficiency to providing top-notch service, Connevans has left a lasting impression on me. If you're looking for a reliable can opener and a delightful shopping experience, look no further than Connevans. They have certainly won me over as a loyal customer!
B Bracken
62 days ago

Life-Changing Phone for Better Conversations

Dive into a world of clearer conversations and effortless communication with the Amplicomms BigTel 1583 phone from Connevans. From the moment I hit "order," Connevans exceeded my expectations in every way, delivering my new phone within a day with free Royal Mail postage. Upon unboxing, I was delighted by the prompt and helpful responses to my technical queries, showcasing Connevans' commitment to customer satisfaction. The option to reclaim VAT was an added bonus, highlighting their attention to detail and customer needs. Navigating the phone's myriad features took some time, but the plus 35dB Audio Boost switch was an absolute game-changer for my hearing difficulties. Finally, I could engage in conversations without straining to catch every word, thanks to the customizable volume controls. The phone's 6 speed dial memory buttons provided convenience, although I wished for more character space for contact names and longer power cables for added flexibility. Despite these minor setbacks, the Amplicomms BigTel 1583 phone revolutionized my communication experience, making it a must-have for individuals with moderate hearing impairments. In conclusion, this phone is not just a device but a gateway to a more inclusive and accessible world of communication. I wholeheartedly endorse it for anyone struggling with hearing difficulties, as it truly enhances the quality of conversations and everyday interactions.
G Gusngazesdad
62 days ago

Life made easier with Connevans.co.uk!

When I reached out to Connevans.co.uk, the customer service agent went above and beyond to assist me. Their friendly and helpful nature made the entire process a breeze. Not only did they understand my requirements, but they also took the time to explain different sizes and even provided a convenient link for me to make the purchase. The efficiency didn't stop there. Once I placed my order, it was swiftly dispatched and delivered to me in no time. Thanks to their exceptional service, I now have everything I need without any hassle. Thank you, Connevans.co.uk, for making my experience so seamless!
S Sujal Patel
62 days ago

Exceeding Expectations: A Seamless Shopping Experience with connevans.co.uk

Sharing my experience with connevans.co.uk has been an absolute pleasure. From start to finish, the process of ordering from this company was effortless and efficient. Not only was the website user-friendly, but the checkout process was smooth and hassle-free. I appreciated the seamless navigation and the clarity in product descriptions, making it easy for me to find exactly what I needed. What truly impressed me was the reliability of this company. Not only did they deliver my order promptly, but they exceeded my expectations by delivering it well before the expected date. This level of service really stood out to me and showcased their commitment to customer satisfaction. Furthermore, the affordability of their products was another highlight. I was pleasantly surprised to find that connevans.co.uk offered the best prices on the market without compromising on quality. This combination of value and reliability made my shopping experience truly exceptional. I would highly recommend connevans.co.uk to anyone looking for a stress-free shopping experience with great prices and outstanding service. Thank you for exceeding my expectations and providing such a positive experience!
J Jack Simons
64 days ago

Connevans Quality Shines Through a Decade of Dependability

Reflecting on my enduring loyalty to Connevans.co.uk over the past ten years fills me with gratitude for the exceptional quality and durability of their equipment. Every product exudes reliability and resilience, standing the test of time with unwavering strength. Each interaction with Connevans feels like a seamless shopping experience reminiscent of the impeccable service associated with a classic retailer like M&S. I am sincerely thankful for the peace of mind and consistency that Connevans brings into my life. Thank you for a decade of unparalleled dependability.
G Graham Frost
64 days ago

UNBEATABLE SERVICE, LIFE-SAVER!

Having stumbled upon connevans.co.uk during a frantic search for spare parts for my NHS hearing aids, I was blown away by their impeccable service. As someone residing in a remote area in the South West, accessibility to repair centers is limited. The convenience of having genuine spares delivered straight to my doorstep has been nothing short of a lifesaver. Thank you, Connevans, for your reliability and genuine products.
V Vivienne Boyd
65 days ago

A Lifesaver for my Hearing-Impaired Father

My experience with connevans.co.uk has been nothing short of amazing. When I reached out to them for advice on helping my father, who suffers from severe hearing loss and dementia, they recommended the Communicator Amplifier. This device has truly been a game-changer for him. Despite struggling with hearing aids in the past, my father has taken well to the amplifier. The difference in his hearing ability is remarkable, and it has significantly improved his quality of life, especially when watching TV. Encouraging him to use it can be challenging due to his dementia, but the benefits are undeniable. The sound amplification of the Communicator Amplifier is truly impressive, considering the extent of my father's hearing loss. I am hopeful that this device will prevent him from further isolation caused by his hearing difficulties. I cannot recommend this product highly enough. Thank you, connevans.co.uk, for providing a solution that has not only improved my father's hearing but also his overall well-being. This purchase has been a lifeline for our family.
P Pistol Pete
66 days ago

Exceptional Service from Connevans: A Review Beyond Expectations

In the realm of customer service, sometimes it's not about the size of the purchase but the quality of the experience. My recent encounter with Connevans.co.uk left a lasting impression on me. While I may not have been a major spender, my quest for the Oticon SafeLine was met with unparalleled assistance and care. From my very first call, the advisor at Connevans exhibited unparalleled patience and knowledge, addressing every single query I had with grace and expertise. What truly stood out was the revelation of a generous 30-day return policy, showcasing their confidence in their products and commitment to customer satisfaction. To my surprise, the ordered item was swiftly dispatched the next day and reached me within a mere two days. The efficiency and promptness of the delivery process were commendable, proving their dedication to timeliness and reliability. Connevans not only met my expectations but exceeded them, demonstrating a level of service rarely encountered. Their attention to detail, personalized assistance, and seamless delivery make them a standout in the world of online retailers. I wholeheartedly recommend Connevans to anyone seeking quality products paired with exceptional service. Thank you for going above and beyond, Connevans – you have earned a customer for life.
D David Earl
66 days ago

Impressed.

My evaluation for connevans.co.uk Nice customer support. My order arrived inside 2 days of ordering when anticipated supply was every week. Additionally impressed with website which was straightforward to comply with and use.
C Customer L Buffey
67 days ago

An Exceptional Experience with Connevans

From the very first interaction with Connevans, I knew I was in good hands. Their customer service team not only answered all my pre-order inquiries promptly but also went above and beyond to provide detailed and useful information, making me feel confident in my purchase decision. When my order arrived, I was pleasantly surprised by how quickly it was dispatched and delivered. The efficiency and speed of their service were truly commendable, especially in today's fast-paced world. The product I ordered, an amplified telephone for a loved one, has made a significant impact. At 94 years old, communication can sometimes be a challenge, but thanks to the quality and functionality of the device, it has been a game-changer. Seeing the joy and ease it brings to their daily life is priceless. Thank you, Connevans, for not only being easy to deal with but also for making a meaningful difference in the lives of your customers. Your exceptional service and top-notch products have earned my trust and loyalty.
C Customer (very senior)
67 days ago

A Lifesaver for My Morning Routine

As an individual with hearing impairment, finding the right alarm clock has always been a challenge. However, after discovering the alarm clock from connevans.co.uk, my mornings have been transformed. The combination of the alarm sound and vibration pad ensures that I wake up on time, feeling more confident and secure in my morning routine. The user-friendly website made ordering a breeze, and the smooth delivery process only added to my satisfaction. Despite some mentioning the large display as a downside, I personally find it to be a huge advantage, allowing me to easily read the time even without my glasses. I am beyond pleased with both the product and the exceptional service provided. Thank you, connevans.co.uk, for making my mornings easier and more manageable.
S Sylvia Hutton
68 days ago

Life-changing TV Experience with Cochlear TV Streamer

I couldn't be happier with my experience using the Cochlear TV Streamer from connevans.co.uk. Not only did the product arrive promptly, but it has also completely transformed my TV viewing experience. The TV streamer is an excellent piece of equipment that is incredibly easy to pair with my implant. Now, I can enjoy watching TV without having to crank up the volume to uncomfortable levels for others around me. I am beyond grateful for the freedom and independence that this device has granted me. It has truly made a tangible difference in my daily life, and I can't recommend it enough to anyone with a cochlear implant. Thank you, connevans.co.uk, for providing such a life-changing solution.
J janice robertson
69 days ago

no warning gentle to point a missed name

My assessment for connevans.co.uk I'm happy with my cellphone in some ways. It feels far more strong than different trendy telephones and I can hear effectively if I exploit the booster button. Nonetheless I want I had chosen the mannequin with an answering machine, not for the messages however as a result of there is no such thing as a warning gentle on my mannequin to point out that I've missed a name. Additionally the instruction leaflet though complete is in very small sort.
B Barrie Allen
73 days ago

Life-changing Hearing Aid Filters: A Repeat Delight with Connevans

Embarking on my journey with Phonak hearing aids was transformative, but finding the right accessories felt like an endless quest. Fortunately, the moment I discovered CeruShield Disk filters on connevans.co.uk, my experience turned into pure bliss. With excitement and a hint of skepticism, I placed my first order, and to my delight, the efficiency and promptness with which Connevans handled it left me speechless. The seamless process from selection to checkout reassured me that I had found a reliable partner in my hearing aid journey. A few months later, as the need for a repeat order arose, I knew exactly where to turn. Connevans welcomed me back with the same level of professionalism and speed, reiterating their commitment to customer satisfaction. Reflecting on this experience, I am filled with gratitude for Connevans, as they have not only simplified the mundane task of ordering filters but have also restored my faith in exceptional customer service. Their dedication stands in stark contrast to the frustration I encountered on the Boots Hearing Care website, solidifying my loyalty to Connevans. To anyone seeking a seamless shopping experience for hearing aid accessories, I wholeheartedly recommend Connevans. They have truly been a game-changer in my hearing aid maintenance journey, and I cannot thank them enough for their outstanding service.

Introduction

Connevans.co.uk is a reputable online retailer specializing in assistive technology products for individuals with hearing loss or other communication challenges. With a strong commitment to inclusivity and accessibility, Connevans has been serving customers for over 50 years. Offering a wide range of high-quality products, competitive prices, and exceptional customer service, Connevans has earned a solid reputation in the industry.

Pros and Cons

  • Pros: - Extensive product selection - Competitive pricing - User-friendly website - Dedicated customer service - Fast and reliable shipping
  • Cons: - Limited international shipping options - Occasional stock shortages - Limited payment options

User Experience

Connevans.co.uk ensures a seamless and intuitive user experience. The website is well-organized, allowing users to easily navigate through various categories and find the products they need. The search functionality is highly effective, providing accurate results. The product pages contain detailed descriptions, specifications, and customer reviews, enabling informed purchasing decisions. The checkout process is straightforward and secure, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Connevans offers competitive pricing across its product range. While some specialized assistive technology products may have higher price points due to their advanced features, the quality and functionality justify the investment. Customers can expect excellent value for money with Connevans, as the products are sourced from reputable manufacturers known for their reliability and effectiveness.

Customer Service

Connevans prides itself on delivering exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with product inquiries, order tracking, and any other concerns. The customer service representatives promptly respond to queries via phone, email, or live chat, ensuring a personalized and satisfactory experience throughout the customer journey.

Product Quality and Selection

Connevans maintains a diverse product inventory, encompassing a wide range of assistive technology products. They partner with renowned manufacturers, ensuring top-notch quality and reliability. Whether customers require hearing aids, communication devices, assistive listening systems, or accessories, Connevans offers premium products that meet industry standards and customer expectations.

Website Usability

Connevans.co.uk boasts a user-friendly website design. The interface is clean, visually appealing, and optimized for easy navigation. The site's intuitive layout allows users to browse product categories effortlessly, saving time and enhancing the overall shopping experience. Additionally, the website incorporates responsive design principles, meaning it adapts seamlessly to different devices, ensuring accessibility across desktops, smartphones, and tablets.

Returns and Exchanges

Connevans maintains a fair and transparent returns and exchanges policy. In case of any product defects or dissatisfaction, customers can easily initiate a return or exchange within a specified window of time. Connevans promptly processes such requests and ensures a hassle-free resolution, either through replacement, refund, or store credit, depending on customer preference.

Promotions and Discounts

Connevans frequently offers promotions and discounts on selected products, allowing customers to make additional savings. These promotions can be found on the website's dedicated promotions page or through email newsletters. By subscribing to their newsletter, customers stay informed about exclusive deals, seasonal sales, and new product launches, further enhancing the value proposition offered by Connevans.

Reputation

Connevans has built a strong reputation as a trustworthy and reliable retailer in the assistive technology industry. With over 50 years of experience and positive customer feedback, Connevans is recognized for its commitment to customer satisfaction, high-quality products, and ethical business practices. Their long-standing presence in the market is a testament to the trust and confidence they have earned from their extensive customer base.

Payment Options

Connevans offers various payment options to cater to customer preferences. Currently, customers can make payments using major credit and debit cards, including Visa, Mastercard, and Maestro. However, the availability of alternative payment methods, such as digital wallets or installment plans, would provide added convenience and flexibility for customers.

Loyalty Programs

At present, Connevans does not offer a specific loyalty program. However, their commitment to customer satisfaction extends beyond conventional loyalty programs, as they consistently strive to provide excellent products, service, and support. Regular customers can still benefit from the competitive pricing, promotions, and discounts available, creating a sense of loyalty and trust through continued customer satisfaction.

Customer Reviews

Connevans actively encourages customers to provide feedback through product reviews and testimonials. These reviews can be found on the respective product pages and offer valuable insights into the experiences of previous customers. Additionally, Connevans demonstrates transparency and authenticity by showcasing both positive and negative reviews, further enhancing customer trust in the brand.

Community Involvement

Connevans actively engages with the community by participating in events, conferences, and exhibitions related to assistive technology. They support various charities and organizations dedicated to improving the lives of individuals with hearing loss or communication challenges. By fostering partnerships and collaborative efforts, Connevans demonstrates their commitment to making a positive impact beyond their role as a retailer.

Shipping and Costs

Connevans ensures prompt and reliable shipping for customer orders. They offer various shipping options, including standard and express delivery, to meet diverse requirements. The shipping costs are calculated based on the order's weight, size, and destination, with transparent pricing provided during the checkout process. While domestic shipping is generally fast and efficient, international shipping options may be limited, resulting in longer delivery times for customers outside the UK. In conclusion, Connevans.co.uk is a reputable online retailer dedicated to providing assistive technology solutions for individuals with hearing loss or communication challenges. With a wide selection of high-quality products, competitive pricing, and exceptional customer service, Connevans has established itself as a trusted provider in the industry. Their user-friendly website, transparent policies, and commitment to customer satisfaction contribute to an overall positive shopping experience. As a company with extensive expertise and a long-standing reputation, Connevans continues to empower individuals and enhance inclusivity through their assistive technology offerings.