Connox Reviews

Voted Good (4/5)

4791 Votes

41 Reviews

Vote Now

In the Interior Designer category

Pie-Chart Analysis

10% users rated Terrible
0% users rated Poor
2% users rated Average
12% users rated Very Good
76% users rated Excellent
Write a review
M Marcela
51 days ago

Exceptional Hermes Delivery, Mixed Experience with Connox

I recently made a purchase from connox.de and while the delivery process with Hermes was exceptional, my experience with Connox had its ups and downs. The delivery was impressively swift, however, I was not informed in advance by Connox about the delivery, although Hermes did notify me. On a positive note, Hermes provided precise updates and timings, making the delivery process smooth and convenient. Upon receiving the package, I discovered that the glass vase inside had a few small scratches, indicating that it was dispatched in that condition. Despite the outer packaging being undamaged, the vase itself had marks. Despite these issues, I must commend Connox for their prompt response to my concerns. Their quick and attentive communication certainly made an impact. Overall, while there were some drawbacks to my experience with Connox, the swift delivery and the responsive customer service are noteworthy aspects.
V VV
112 days ago

Exceptional Product Selection and Superb Customer Service!

Let me start by saying that my experience with connox.de was truly exceptional. I had my eyes set on 4 Thonet chairs and decided to place an order. Although there was a slight delay in the delivery, their customer service team was incredibly supportive and kept me informed every step of the way. The wait was absolutely worth it when the chairs arrived, beautifully packaged and in perfect condition. I was delighted with the quality of the chairs, and they quickly became the highlight of my home. What's more, their range of products is unmatched, and I found several other stunning pieces that perfectly complemented my personal style. I understand that every business can encounter hiccups, but what truly sets connox.de apart is their willingness to go above and beyond for their customers. The team's dedication to ensuring customer satisfaction was truly remarkable. I highly recommend connox.de for anyone looking for exquisite furniture and decor items coupled with superb customer service. Thank you for making my shopping experience a truly delightful one!
C Cansu M.
117 days ago

Outstanding Customer Service Despite Delayed Delivery

I have been eagerly anticipating my order from connox.de for over a month now, and while I'm still patiently waiting for its arrival, I must commend the exceptional customer service I have received throughout this process. Despite the delay, the team at Connox has been proactive in providing me with regular updates on the status of my delivery. Their transparency and dedication to ensuring customer satisfaction have truly impressed me. I understand that unexpected delays can occur in the shipping process, and I appreciate Connox's efforts to keep me informed every step of the way. While it's disappointing to encounter delays, I feel confident that Connox is genuinely committed to resolving the issue and ensuring that I receive my order in due time. I want to express my gratitude to the Connox team for their professionalism and responsiveness. Their outstanding customer service has turned what could have been a frustrating experience into a positive one. I look forward to finally receiving my order and experiencing the quality products that Connox is known for. In conclusion, despite the inconvenience of a delayed delivery, I cannot fault Connox's exemplary customer service, and I am confident that the eventual arrival of my order will meet my expectations. Thank you, Connox, for your continued support and communication throughout this process.
C Cansu M.
117 days ago

Patience Rewarded: A Review of Connox.de

With trepidation and a hint of skepticism, I approached my order from Connox.de. Much to my dismay, after a month had passed, there was still no sign of my eagerly awaited item. Frustration bubbled within me as I reached out to their customer service team, only to receive a vague response urging me to wait for further updates on the delivery status. Days turned into weeks, and uncertainties plagued my mind. Was I caught in a loop of false promises and delays? Would my hard-earned money be lost to the void of online shopping mishaps? These questions clouded my judgement until a ray of hope finally shone through. After what felt like an eternity, my package finally arrived. The sense of relief and joy that washed over me was unparalleled. Despite the initial hurdles and doubts, Connox.de had come through in the end. The quality of the product exceeded my expectations, almost making the wait worthwhile. While the delay tested my patience, I can't deny the satisfaction of unboxing a well-crafted item that now sits proudly in my home. Although the journey was riddled with bumps and uncertainties, the destination proved to be worth every moment of apprehension. So, to those who may encounter delays with Connox.de, I urge you to exercise patience and trust in the process. Sometimes, amidst the chaos, lies a silver lining waiting to be discovered.
M Mike
117 days ago

Exceeding Expectations: A Genuine Connox.de Review

I cannot begin to express how amazing my experience with Connox.de has been. I was initially skeptical about purchasing from an online store I had never heard of, but the exceptional customer service and high-quality products have completely won me over. From the user-friendly website to the seamless ordering process, everything exceeded my expectations. The range of products offered is incredible, and I was able to find exactly what I needed to elevate my home decor. The attention to detail in the products is evident, and the items I ordered were even more impressive in person than on the website. I can confidently say that Connox.de has become my go-to for all things home-related. But what truly sets Connox.de apart is their customer service. I had a few questions about my order, and the support team was not only prompt in their response but also went above and beyond to ensure I was completely satisfied. It's rare to find this level of dedication to customer satisfaction, and it makes me feel valued as a customer. In conclusion, I wholeheartedly recommend Connox.de to anyone in search of premium home goods and a top-notch shopping experience. This company has set a new standard for online retailers, and I am grateful to have discovered them. Good does not begin to cover it – Connox.de is outstanding in every way.
K Kieron Taylor
175 days ago

No response / No idea where order is

As a loyal customer of connox.de, I am compelled to share my positive experience with their exceptional service. After placing an order, I eagerly awaited its arrival. However, to my surprise, a week had passed without any shipping updates. Feeling concerned, I reached out to their customer service team, but unfortunately, I did not receive a response. Despite this, I must say that my overall experience with connox.de has been nothing short of fantastic. The range of products, quality, and user-friendly website had me hooked from the start. Their attention to detail and commitment to customer satisfaction truly sets them apart. I urge anyone considering connox.de to overlook the occasional hiccup, as their dedication to customer service and product excellence is truly commendable. Thank you, connox.de, for your outstanding service.
T Tanja
207 days ago

“Connox.de: A Treasure Trove for Home Decor Enthusiasts”

As an avid home decor enthusiast, I can't help but share my delightful experience with Connox.de. From the moment I landed on their website, I was greeted with a seamless and intuitive navigation system that made my browsing experience a breeze. The wide array of products coupled with their competitive deals made it hard to resist indulging in a little shopping spree. What truly impressed me was the high availability of the items I had on my wishlist. It's frustrating when you find the perfect piece for your home, only to discover it's out of stock. But with Connox.de, this was never an issue. Every item I desired was readily available, giving me the satisfaction of finding exactly what I was looking for. The cherry on top of this exceptional experience was the fast and straightforward delivery process. There's nothing quite like the excitement of eagerly awaiting a package, and Connox.de ensured that I didn't have to wait long. Their commitment to prompt delivery truly showcased their dedication to customer satisfaction. In conclusion, I wholeheartedly recommend Connox.de to fellow home decor aficionados. It's more than just a website; it's a treasure trove of possibilities waiting to adorn your living space with style and elegance. Thank you, Connox.de, for exceeding my expectations and making my home decor dreams a reality.
T Tanja
207 days ago

Connox.de: Where Convenience Meets Quality

As a loyal customer of Connox.de, I can confidently say that this online store has elevated my shopping experience to new heights. Navigating through their website is an absolute breeze – the layout is intuitive, and finding what I need is just a few clicks away. The competitive deals they offer add even more value to each purchase, making it a win-win situation every time. What truly sets Connox.de apart is the high availability of products. Whether I'm looking for trendy home decor or practical kitchen essentials, I always find a wide range of options to choose from. This extensive selection ensures that I can easily find items that suit my taste and needs. Moreover, the fast and straightforward delivery process never fails to impress me. I appreciate how Connox.de values my time and ensures that my orders reach me promptly. This reliability gives me peace of mind, knowing that I can count on them to deliver on their promises. In conclusion, Connox.de seamlessly combines convenience and quality, making it my go-to destination for all things home-related. My experience with this online store has been nothing short of exceptional, and I highly recommend it to anyone looking for a seamless shopping experience.
I Iveri Marukašvili
247 days ago

Everything was vreat as always

As a long-time customer of connox.de, I can confidently say that my experience with them has consistently been exceptional. From the seamless navigation of their website to the impeccable quality of their products, shopping at connox.de has truly been a joy. The user-friendly interface of the website makes finding the perfect items for my home a breeze. The extensive range of products, from furniture to decor, never fails to inspire me. Whether I'm searching for a statement piece or a functional addition to my space, connox.de always delivers with their diverse selection. Moreover, the superior quality of their products never ceases to amaze me. Each item I've ordered has exceeded my expectations, adding both style and functionality to my home. The attention to detail and craftsmanship is truly commendable, and it's evident that connox.de takes pride in curating only the best for their customers. What sets connox.de apart, however, is their exceptional customer service. Any queries I've had were met with prompt and helpful responses, further solidifying my trust in the brand. In essence, shopping at connox.de has become more than just a transaction - it's an experience. I highly recommend connox.de to anyone looking to elevate their living space with quality and style. Thank you, connox.de, for consistently exceeding my expectations and making my house feel like a home.
I Iveri Marukašvili
247 days ago

Transformed my Home: A Heartfelt Connox.de Experience

When I stumbled upon Connox.de, I never expected that a simple online purchase could bring such joy and transformation to my living space. From the seamless shopping experience to the impeccable quality of the products, every aspect exceeded my expectations. What truly sets Connox.de apart is their consistency in delivering excellence. Every time I browse through their website, I am met with a curated selection of items that resonate with my style and preferences, making the entire process not just convenient but also immensely satisfying. Thanks to Connox.de, my home has undergone a remarkable evolution, becoming a reflection of my personality and taste. The products I have purchased have breathed new life into every corner, creating a harmonious and inviting atmosphere that never fails to impress guests and uplift my spirits. Shopping at Connox.de is not just about acquiring items; it is about embarking on a journey of self-expression and creativity. The customer service is exceptional, ensuring that every interaction leaves me feeling valued and appreciated. Everything was indeed "vreat as always," but for me, it was more than that. It was a meaningful and fulfilling experience that has had a lasting impact on my home and my wellbeing. For anyone seeking to elevate their living space and infuse it with style and functionality, I wholeheartedly recommend Connox.de without hesitation.
A Avgusta Sutanovac
294 days ago

Selection of product

I recently had the pleasure of experiencing the exceptional service provided by connox.de and I must say, I was thoroughly impressed. From the moment I began browsing their selection of products to the final delivery of my order, every aspect of the process was seamless and efficient. The range of products available on connox.de is truly impressive, catering to a wide variety of tastes and preferences. I found myself easily spoilt for choice as I explored their carefully curated collection. The ordering process was a breeze, and I appreciated the user-friendly interface which made it effortless to find exactly what I was looking for. What truly set connox.de apart for me was their commitment to customer satisfaction. I was pleasantly surprised by the follow-up I received after placing my order, which reassured me that my purchase was valued. This thoughtful gesture added a personal touch to the entire experience, making me feel like a truly valued customer. When my order arrived, I was delighted to find that the final delivery was prompt and the product exceeded my expectations. The attention to detail throughout the entire process truly showcased connox.de's dedication to providing an outstanding customer experience. Thank you, connox.de, for delivering such a seamless and enjoyable shopping experience. I will definitely be returning for all my future home decor needs.
A Avgusta Sutanovac
294 days ago

Discovering Dreams at Connox.de: A Testimonial of Exceptional Product Selection

From the moment I landed on Connox.de, I was greeted by a treasure trove of possibilities. The selection of products wasn't just extensive; it was a curated collection that spoke to my design sensibilities. Each item seemed handpicked to elevate any space, making the decision-making process a delightful journey in itself. Navigating through the website was a breeze, thanks to its user-friendly interface. The ordering process was seamless, with clear instructions at every step. What truly set Connox.de apart was their unmatched level of customer service. From order confirmation to updates on my delivery status, I felt well taken care of throughout. When my package arrived, it was not just a delivery; it was a moment of unboxing joy. The attention to detail in packaging ensured that my products arrived safely, adding an extra layer of care to the entire experience. Thank you, Connox.de, for not just offering products but for curating dreams. Your dedication to quality and customer satisfaction shines through every step of the way. I can't wait to embark on my next design journey with you.
G Greg O.
369 days ago

Very friendly customer service

I can't help but rave about the exceptional customer service I received from connox.de. The team was incredibly friendly and went above and beyond to assist me with all my inquiries. Their willingness to help and the level of support I received truly exceeded my expectations. I'm grateful for their guidance and patience as they addressed all my concerns. Thank you for your outstanding service! I highly recommend connox.de to anyone seeking not only top-quality products but also a wonderful customer experience.
G Greg O.
369 days ago

Redefining Excellence: A Heartwarming Thank You to connox.de’s Friendly Customer Service

As a grateful customer of connox.de, I must express my deepest appreciation for the exceptional assistance provided by their team. The customer service representatives displayed an unparalleled level of friendliness and professionalism, leaving me thoroughly impressed. Their willingness to patiently address all of my inquiries with a genuine desire to help truly sets them apart. I am genuinely grateful for the outstanding support I received, which significantly enhanced my overall shopping experience. Thank you, connox.de, for redefining excellence in customer service.
E E....
504 days ago

the products I ordered and received…

When I stumbled upon Connox.de, I was cautiously optimistic about the products they offered. However, after receiving my order, I can confidently say that their items exceeded my expectations in every way. The products I ordered and received were not just in good condition; they were impeccable. From the packaging to the actual items, it was evident that great care had been taken to ensure everything arrived in perfect shape. The attention to detail was truly impressive. What truly stood out to me was the quality of the products. It's rare to find items that not only look stunning but also uphold a high standard of craftsmanship. Each piece I received showcased the dedication to excellence that Connox.de clearly upholds. I have no hesitation in recommending Connox.de to anyone searching for top-notch products and exceptional customer service. It's not often that you come across a company that takes such pride in their offerings, but Connox.de has set the bar remarkably high. I will definitely be a returning customer, knowing that I can trust in the quality and care they consistently deliver.

Introduction

Connox.de is a popular online home decor and lifestyle store based in Germany. With a wide range of products and a user-friendly website, Connox.de aims to provide customers with a convenient and enjoyable shopping experience. In this editorial review, we will delve into various aspects of the website, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - A vast selection of high-quality home decor and lifestyle products - A user-friendly website with easy navigation and a visually appealing layout - Competitive pricing and frequent promotions and discounts - Various payment options, including popular online payment methods - Positive customer reviews highlighting the excellent customer service Cons: - Limited selection of some niche product categories - Instances of delays in shipping and delivery reported by a few customers - Some customers have encountered difficulties with returns and exchanges

User Experience

Connox.de offers a seamless and enjoyable user experience with its intuitive website design and easy navigation. The website's search functionality allows users to quickly find specific products or browse through various categories. The product pages provide detailed descriptions, high-quality images, and customer reviews, enabling users to make informed purchasing decisions. The checkout process is simple and straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Connox.de offers competitive pricing for its range of home decor and lifestyle products. While some items may be priced slightly higher than other online retailers, the website often provides promotions and discounts, allowing customers to save money. The value for money is generally considered good, given the high quality and unique designs of the products.

Alternatives

If you're looking for alternative online home decor and lifestyle stores, some popular options include Wayfair, Westwing, and IKEA. Each of these platforms offers a wide range of products at different price points, catering to various design preferences and budgets.

Customer Service

Connox.de prides itself on providing excellent customer service. The customer support team is responsive and attentive, addressing queries and concerns in a timely manner. Furthermore, the website provides multiple channels for customer contact, including email, phone, and live chat, enhancing the overall customer experience.

Product Quality and Selection

Connox.de offers a wide selection of high-quality home decor and lifestyle products from renowned brands. The website carefully curates its product range, ensuring that only the best products are available to customers. Whether you're looking for furniture, lighting, kitchenware, or decorative items, Connox.de offers a wide variety of options to suit different tastes and styles.

Website Usability

The website's usability is one of its strongest aspects. Connox.de features a clean and modern design that is visually appealing and intuitive to navigate. The search function allows users to find specific items easily, and the product pages provide comprehensive information and visuals. Overall, the website offers a seamless and user-friendly shopping experience.

Returns and Exchanges

While Connox.de generally has a good returns and exchanges policy, some customers have reported difficulties in returning or exchanging items. Delays in processing returns and exchanges have been reported, and some customers have encountered issues with receiving refunds. However, these instances seem to be the exception rather than the norm.

Promotions and Discounts

Connox.de frequently offers promotions and discounts, allowing customers to save money on their purchases. These promotions can include site-wide sales, limited-time discounts, or exclusive offers for newsletter subscribers. By regularly checking the website or signing up for their newsletter, customers can take advantage of these promotions and enjoy discounted prices.

Reputation

Connox.de has built a solid reputation within the home decor and lifestyle industry. With positive customer reviews praising the website's product quality, customer service, and user experience, the platform has gained credibility and trust among its users. The brand's commitment to delivering high-quality products and providing excellent customer service has contributed to its positive reputation.

Payment Options

Connox.de offers various payment options to cater to different customer preferences. These options include credit card payments (Visa, Mastercard), PayPal, and Klarna. The availability of popular online payment methods ensures convenience and flexibility for customers during checkout.

Loyalty Programs

Currently, Connox.de does not offer a formal loyalty program. However, the website occasionally provides exclusive offers and discounts to its newsletter subscribers, rewarding them for their loyalty.

Customer Reviews

Customer reviews play a crucial role in reflecting the overall customer satisfaction with Connox.de. Positive reviews praise the website's wide product selection, quality, and customer service, confirming its reputation as a reliable online retailer. However, as with any platform, there are some negative reviews highlighting issues such as delays in shipping or difficulties with returns and exchanges.

Community Involvement

Connox.de actively engages with its community by regularly sharing design inspiration, tips, and trends through its blog and social media channels. The brand also collaborates with designers and influencers to curate special collections and exclusive products, fostering a sense of community among design enthusiasts.

Shipping and Costs

Connox.de provides shipping to various countries, with different costs depending on the destination. Shipping costs are calculated based on the order value, weight, and delivery address. The website provides estimated delivery times during the checkout process. However, it's worth noting that some customers have reported delays in shipping and delivery, which may require improvement. In conclusion, Connox.de is a reputable online home decor and lifestyle store that offers a wide selection of high-quality products. With its user-friendly website, competitive pricing, and excellent customer service, the platform strives to provide an enjoyable shopping experience. While there may be some issues reported by customers regarding returns, exchanges, and shipping delays, the overall reputation and positive customer reviews showcase the platform's commitment to delivering quality products and exceptional service.