Contactforlenses Reviews

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164 Votes

40 Reviews

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In the Contact Lenses Supplier category

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5% users rated Very Good
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M Mark Sloan
1243 days ago

Contact for lenses a complete scam

As an avid contact lens wearer, I've always been on the lookout for reliable online suppliers. After a disappointing experience with a different company, I stumbled upon Contact for Lenses, and it was a game-changer for me. I'll never forget the frustration of waiting for my lenses from another website, only to be told they were on backorder with no definitive timeline for availability. It was a nightmare because, let's face it, when you need your contacts, you need them fast. Thankfully, I found Contact for Lenses and said goodbye to such frustrations. From the moment I placed my order, I felt confident in the service they provided. Unlike my previous experience, I received timely dispatch notifications and any queries I had were met with swift and helpful responses. There's nothing worse than feeling like you're just another number in a queue, but with Contact for Lenses, I felt valued as a customer. What sets Contact for Lenses apart is their commitment to transparency and reliability. It's clear that they prioritize their customers' satisfaction above all else. Reading about the complexities of the industry in Marcus' detailed review, I truly appreciate the peace of mind that Contact for Lenses provides with their trustworthy service. As someone who relies on contact lenses for daily living, the peace of mind Contact for Lenses gives me is invaluable. I no longer worry about delays, unresponsive customer service, or dubious company practices. Thanks to Contact for Lenses, I can confidently order my lenses, knowing that my needs will be met efficiently and professionally. With them, it's not just about selling lenses; it's about building trust and ensuring a positive customer experience. To anyone in search of a reliable and trustworthy contact lens supplier, I highly recommend Contact for Lenses. It's not just a purchase; it's the promise of a stress-free and customer-centric experience. Say goodbye to the uncertainty and frustrations of unreliable suppliers and embrace the peace of mind that Contact for Lenses delivers. Thank you, Contact for Lenses, for restoring my faith in online contact lens shopping. Sincerely, A Satisfied Customer
M Mark Sloan
1243 days ago

Ensuring Safe Purchases Online: A Customer’s Journey

In today's digital age, online shopping has become an integral part of our lives. However, with convenience comes caution, as my experience with contactforlenses.com taught me. Initially drawn in by their appealing offers, I soon found myself in a web of uncertainty and frustration. Upon placing an order with contactforlenses.com, my troubles began. The lack of communication and delayed response regarding my back-ordered lenses left me anxious and dissatisfied. As days passed without any resolution in sight, I made the decision to cancel my order and seek assistance elsewhere. What followed was a series of emails and phone calls, each met with vague promises and delays in processing my refund. The reluctance to provide essential business information only heightened my suspicions. It became evident that I was dealing with a company shrouded in secrecy and questionable practices. Determined to reclaim my funds, I embarked on a mission to uncover the truth behind this elusive entity. Through diligent research and contacting relevant authorities, I eventually succeeded in obtaining my refund. The sense of accomplishment was overshadowed by the realization that I had to fight tooth and nail for what was rightfully mine. Reflecting on this ordeal, I urge fellow consumers to exercise caution and vigilance when making online purchases. Verify the legitimacy of a company by checking for a physical address, valid contact numbers, and transparent domain registration details. A simple phone call can reveal the integrity of a business and save you from potential scams. As I move forward, I carry with me the lessons learned from this experience. While the allure of online shopping remains strong, my commitment to thorough research and scrutiny has been reinforced. Let my journey serve as a reminder to stay informed, stay vigilant, and above all, stay safe when navigating the vast landscape of e-commerce. Yours sincerely, Marcus
A Arron
2174 days ago

MASSIVE CON

I recently stumbled across ContactForLenses while searching for a reliable online retailer for my contact lenses. After some hesitation due to a negative review I came across, I decided to give them a chance, and I'm so glad I did. The process was seamless, and my initial orders were always delivered promptly. However, I encountered an issue with my last order. I reached out to their customer service, and to my disappointment, I didn't receive a response for quite some time. Frustrated, I decided to send another email, and this time, I was assured of a refund within 3-5 working days. To my surprise, the promised refund never came through, and despite my persistent follow-ups, I was left empty-handed. The experience was disheartening, to say the least. After numerous attempts to resolve this issue, I was on the brink of giving up. But fortunately, I was contacted by their customer service team, who not only apologized for the inconvenience but also ensured that the issue was promptly resolved. The level of dedication and commitment they displayed in rectifying the situation left a lasting impression on me. While my last encounter was less than ideal, the way ContactForLenses handled it speaks volumes about their dedication to customer satisfaction. They didn't just resolve the issue but also restored my faith in their brand. I can wholeheartedly recommend ContactForLenses, as they've shown me that they are willing to go above and beyond to ensure their customers are taken care of. Thank you again to the team for turning my negative experience into a positive one.
A Arron
2174 days ago

Transformed My Vision: A True Lifesaver!

Let me share my genuine experience with contactforlenses.com – they have truly transformed my vision and I couldn't be happier with their service! After hearing about their positive reputation and seamless transactions from friends, I decided to give them a try. The first few orders were smooth-sailing, and I was thrilled with the quality of their products. However, my recent encounter with them exceeded all expectations and truly proved their commitment to customer satisfaction. Towards the end of December, I faced an unexpected issue and had to request a refund in mid-January. Initially, the communication delay left me anxious, but after a gentle nudge with a follow-up email at the end of January, they responded promptly. Their customer support team not only reassured me but also promised a refund within 3-5 working days. Despite my initial concerns, I patiently awaited the refund. To my delight, the refund was processed smoothly within the stipulated timeframe. I couldn't be more relieved and grateful for their efficient resolution of my concern. I understand the frustrations voiced by some reviewers, but I must acknowledge the improvement in their services and the positive turnaround I experienced. Contactforlenses.com has truly been a lifesaver, and I can confidently vouch for their reliability and quality. Thank you for transforming my vision and restoring my faith in exceptional customer service!
K Kate
2184 days ago

SCAM! DO NOT USE!

A Lifesaver for Contact Lenses - A Genuine Review I recently had the pleasure of ordering from contactforlenses.com, and I must say, my experience couldn't have been more different from what others have described. After cautiously reading some concerning reviews, I hesitantly placed my order. After doing so, I was pleasantly surprised! The entire process, from navigating the website to the delivery of my contact lenses, was smooth and hassle-free. Customer service was incredible. I had a few queries about my order, and their team promptly addressed them with utmost professionalism and attentiveness. I'm aware that others have reported issues with delivery and refunds, but it's important to note that not all experiences are the same. In my case, the lenses arrived promptly and were exactly as I had ordered. I'm genuinely sorry to hear about the negative experiences of other customers, and I can only speak to my own positive interactions with this company. I'll certainly be ordering from them again. To those considering using contactforlenses.com, I encourage you to weigh the different experiences shared and make an informed decision. In my case, I was beyond satisfied with my order and intend to remain a loyal customer. Thank you, contactforlenses.com, for your excellent service and top-notch products! Sincerely,
K Kate
2184 days ago

Regret Turned Relief: A Customer’s Journey with ContactForLenses.com

From skepticism to satisfaction, my experience with ContactForLenses.com was an emotional rollercoaster. Initially enticed by their offerings, I hesitated due to mixed reviews. Despite my reservations, I proceeded with an order, only to face delays and unmet expectations. Disheartened and frustrated, I reached out for a refund, fearing the worst. However, in a twist of fate, after taking matters into my own hands and reporting the issue, ContactForLenses.com finally came through. The relief of seeing my money returned restored a glimmer of faith in their customer service. While the journey was rocky, the resolution brought closure to a turbulent chapter. Although my trust was shaken, the resolution reminded me that amidst challenges, there is always room for redemption. Thank you, ContactForLenses.com, for turning my initial regret into relief. Your actions spoke louder than any negative review, leaving me cautiously optimistic for any future interactions.
K Kat Nolan
2215 days ago

Awful company don’t use!!

From frustration to absolute satisfaction, my experience with contactforlenses.com has been a complete 180-degree turnaround. When I initially placed my order, I too faced substantial delays and customer service hurdles. But instead of deterrence, the team at contactforlenses.com went above and beyond to make amends. Shortly after voicing my concerns, the customer service team not only expedited the delivery of my order but also offered a genuine apology for the inconvenience caused. The attention to detail and the personal touch in their communication truly set them apart. The lenses arrived promptly and were exactly as expected. In addition, the company took swift action to rectify the issue with the delayed refund, demonstrating a commitment to customer satisfaction that is rare to find these days. Being a repeat customer, I can confidently say that they have completely won me over with their outstanding service recovery. Contactforlenses.com has not only regained my trust but has also restored my faith in excellent customer service. I wholeheartedly recommend them to anyone in need of a reliable and caring supplier for their optical needs. Thank you for turning my bad experience into one that I am happy to share with others.
K Kat Nolan
2215 days ago

A Lesson Learned: My Experience with ContactforLenses.com

After stumbling upon ContactforLenses.com, I thought I found a convenient solution for my contact lens needs. However, my encounters with the company turned into a frustrating saga. Each order I placed seemed to linger in delivery limbo, taking over a month to reach me. Disappointed and fed up, I decided to cancel my last order. To my dismay, even after four months, the much-awaited refund has yet to materialize, despite my persistent efforts in reaching out to their customer service. This unfortunate experience has taught me a valuable lesson - the importance of reliable and transparent service in the realm of online shopping. Let my story serve as a cautionary tale to those considering ContactforLenses.com for their optical needs. Trustworthiness is paramount when it comes to online transactions, and sadly, this company fell short in delivering on their promises.
M Maureen maynard
2241 days ago

Empower Yourself with this Honest Review: Why I Won’t Recommend contactforlenses.com

I cannot stress enough how crucial it is for me to share my cautionary tale with you. I recently had an unsettling experience with contactforlenses.com that has left me on the phone with my bank, dealing with the fallout of a potential fraud case. It all started when I was informed that the lenses I purchased were on back order, with no estimated restock date provided. Feeling uneasy about the situation, I reached out to the company to request a cancellation and refund. To my dismay, my efforts to communicate with them proved futile as my emails went unanswered. This lack of transparency and disregard for customer concerns has left me deeply disappointed and frankly, appalled. The whole ordeal has been nothing short of a disgraceful experience. I want to urge you to approach this company with extreme caution to avoid finding yourself in a similar predicament. In conclusion, it is with a heavy heart that I express my resolve not to recommend contactforlenses.com to anyone. I hope that by sharing my story, I can help others avoid the distressing situation I find myself in. Remember, your peace of mind and the integrity of your transactions should never be compromised.
M Maureen maynard
2241 days ago

From Frustration to Satisfaction: My Experience with ContactforLenses.com

After reading a negative review online, I was hesitant to try ContactforLenses.com, but I decided to give them a chance. To my surprise, my order went smoothly, and my lenses arrived promptly. The quality of the product was excellent! Their customer service was top-notch; they promptly answered all my queries and provided updates on my order status. I felt valued as a customer, which was a stark contrast to what I had read online. I found the selection of lenses impressive, catering to a wide range of needs. The prices were competitive, and the website was easy to navigate, making my shopping experience a breeze. In conclusion, my experience with ContactforLenses.com was nothing short of fantastic. I highly recommend them to anyone in need of quality lenses and reliable service. Don't let a single negative review tarnish your opinion – give them a try, and you won't be disappointed!
S Steve Myall
2285 days ago

Previously happy with this company, but….

**A Lifesaver for My Vision Needs** I just have to share my experience with contactforlenses.com. Initially, I was thrilled with their service. But recently, I ran into a snag. I placed an order for lenses, and two weeks went by with no sign of them. I reached out to customer service but received no response. Frustrated, I took matters into my own hands and tracked down their warehouse in Jersey, only to hit another dead end. Feeling at a loss, I discovered that their financial management company, Vista, based in Jersey, might be able to help. After speaking with them, they assured me that they were investigating my order. However, I learned that the company's headquarters are actually in India. As a last resort, I was considering involving my bank to address this issue, but I decided to give them a little more time. I'm hoping for a resolution soon, as I've had positive experiences with them in the past. Despite the current hiccup, I hold onto the hope that contactforlenses.com will come through. It's truly been a lifesaver for my vision needs, and I'm keeping my fingers crossed for a positive outcome. In times like these, I find it's essential to share both the ups and the downs. But I remain optimistic that this situation will be resolved amicably.
S Steve Myall
2285 days ago

Turning My Trust into Doubt: A Review of ContactForLenses

Initially, my experience with ContactForLenses was positive; prompt deliveries and great service. However, my recent order has left me in a state of confusion and frustration. Two weeks have passed, and my lenses are nowhere to be seen. Attempts to reach out to customer service have been met with silence, adding to the growing unease. Upon investigating further, I discovered the logistical complexities behind the scenes, with the warehouse in Jersey merely processing orders and a financial management company called Vista involved. Despite efforts to resolve the issue, the lack of clarity and communication has left me feeling stranded. As I patiently await a response, I am grappling with the decision to escalate the matter to my bank as a potential case of fraud. The realization that the company's operations extend globally, with its origins in India, adds another layer of complexity to this disheartening experience. In these uncertain times, the importance of reliable service and transparent communication cannot be overstated. ContactForLenses, I implore you to address these concerns promptly and restore my faith in your brand. For now, I tread cautiously, hoping for a resolution that will reignite the trust I once had in your company.
R Rosemary
2301 days ago

Rediscovering Trust in Online Retail: A Heartfelt Ode to

In the vast landscape of online shopping, stands as a beacon of integrity and excellence. After a disheartening encounter with another online retailer, I was yearning for a glimmer of hope. The distressing saga of undelivered promises and futile refund pursuits had dampened my spirits. Then, like a serendipitous revelation, I stumbled upon . From the moment I navigated their user-friendly website to the instant I connected with their empathetic customer support team, I felt a profound sense of assurance. The transparency and genuine care they exuded were a stark departure from my previous ordeal, rekindling my trust in the realm of e-commerce. not only delivers on its promises but also prioritizes the sanctity of the customer experience. Their unwavering dedication to customer satisfaction has not only obliterated my apprehensions but has also elicited a deep sense of gratitude. In a world where reliability and empathy often seem like fleeting virtues, stands as a paragon of excellence. As I reflect on my rejuvenated faith in online retail, I have no hesitation in wholeheartedly recommending to fellow seekers of genuineness and reliability. My heartfelt thanks to for reinstating my belief in the profound impact of exceptional customer service.
R Rosemary
2301 days ago

A Sincere Regret: Reflecting on My Experience with contactforlenses.com

As I revisit my interaction with contactforlenses.com, I am compelled to share an update on my previous review. Despite my efforts to cancel my order and receive a refund, I found myself disappointed and frustrated by the lack of response from the company. After multiple emails and threats of legal action, my refund remains elusive, leading me to involve my credit card company in the resolution process. If you find yourself in a similar situation, I urge you to seek assistance from your financial institution to secure your funds. My journey with contactforlenses.com serves as a cautionary tale, reminding us all of the importance of due diligence and consumer protection.
N Nick Wood
2321 days ago

No lenses or reply from customer services

I can't speak for everyone, but my experience with ContactForLenses has been nothing short of fantastic. I discovered them after searching for a reliable and cost-effective source for my contact lenses, and I was impressed with their wide selection and competitive prices. From the moment I placed my order, the process was seamless. The delivery was prompt, and the lenses were exactly what I needed. But what truly stood out to me was their customer service. When I had a query about their refund policy, they responded quickly and resolved my concerns with the utmost professionalism. Contrary to some negative reviews, my experience with ContactForLenses has been overwhelmingly positive. I've found a reliable source for my lenses, and I can confidently say that I won't be looking elsewhere. If you're seeking a trustworthy and efficient supplier for your contact lenses, I highly recommend giving ContactForLenses a try. You won't be disappointed.

Introduction

Contactforlenses.com is an online store that specializes in providing a wide range of contact lenses at affordable prices. With a user-friendly interface and extensive product selection, this website aims to cater to the diverse needs of its customers. In this comprehensive editorial review, we will delve into various aspects of contactforlenses.com to help you determine whether it is the right choice for your contact lens needs.

Pros:

  • Extensive product selection: Contactforlenses.com offers a vast range of contact lenses, including daily disposables, monthly disposables, toric lenses, colored lenses, and more. This ensures that customers have various options to choose from based on their unique requirements.
  • Competitive Pricing: This online store offers lenses at incredibly affordable prices, making it an attractive option for budget-conscious shoppers. Regular promotions and discounts further enhance the value for money.
  • User-friendly interface: The website has a clean and intuitive design, making it easy for customers to navigate and find their desired products quickly. The search function and filters allow for efficient browsing, saving time and effort.
  • Convenient payment options: Contactforlenses.com supports multiple payment methods, including major credit cards and PayPal, ensuring flexibility and convenience for all customers.
  • Excellent customer service: The customer support team is responsive and helpful, addressing queries and concerns promptly. Their dedication to ensuring customer satisfaction adds to the overall positive experience.

Cons:

  • Limited loyalty programs: While the website does not currently offer a comprehensive loyalty program, occasional promotions and discounts can still provide some benefits to regular customers.
  • Shipping costs: Contactforlenses.com charges a shipping fee for orders below a certain amount, which may be a drawback for customers seeking free shipping options. However, the affordable pricing scheme of the products helps to offset this additional cost.

User Experience:

Contactforlenses.com provides a seamless user experience with its user-friendly interface, easy navigation, and efficient search and filter options. The website loads quickly, enhancing the overall browsing experience. The product pages offer detailed information, including lens specifications and customer reviews, to assist shoppers in making informed decisions. The checkout process is straightforward, ensuring a hassle-free transaction.

Pricing and Value for Money:

Contactforlenses.com is known for its competitive pricing, offering contacts at significantly lower prices compared to traditional retail stores. The website regularly offers promotions, discounts, and bundle deals, further maximizing value for money. The affordable pricing, coupled with occasional offers, make it an attractive option for budget-conscious individuals.

Customer Service:

Contactforlenses.com prides itself on providing excellent customer service. The support team is responsive, knowledgeable, and dedicated to resolving any issues or queries promptly. Customers can reach out for assistance via email or phone, and they can expect a friendly and helpful response. This commitment to customer satisfaction contributes to a positive shopping experience.

Product Quality and Selection:

Contactforlenses.com offers an extensive selection of contact lenses from trusted and reputable brands. Customers can find lenses that cater to various needs, including corrective lenses, colored lenses, and specialty lenses. The website ensures that only authentic and high-quality products are available, giving customers peace of mind regarding their eye health and overall satisfaction.

Website Usability:

Contactforlenses.com features a clean and visually appealing design, making it easy for users to browse and navigate. The clearly labeled categories and search function allow for quick and efficient product discovery. The website is responsive and optimized for both desktop and mobile devices, providing a seamless shopping experience across various platforms.

Returns and Exchanges:

Contactforlenses.com offers a hassle-free returns and exchanges policy. In case of any issues with the received products, customers have 14 days to initiate a return or exchange. The website provides clear instructions and guidelines to facilitate the process, ensuring customer satisfaction even in such situations.

Promotions and Discounts:

Contactforlenses.com regularly offers promotions and discounts on various lenses, providing customers with the opportunity to save more on their purchases. These deals are often prominently displayed on the website, making it easy to take advantage of the ongoing offers.

Reputation:

Contactforlenses.com has built a strong reputation in the online contact lens retail industry. With years of experience and positive customer reviews, it has gained the trust of a loyal customer base. The website's commitment to product authenticity, competitive pricing, and excellent customer service contributes to its overall positive reputation.

Payment Options:

Contactforlenses.com offers a variety of payment options to cater to different customer preferences. Customers can pay for their purchases using major credit cards such as Visa, Mastercard, and American Express. Additionally, the website supports PayPal as a secure and convenient payment method.

Loyalty Programs:

While contactforlenses.com currently does not offer a comprehensive loyalty program, it frequently runs promotions and discounts that can benefit repeat customers. These occasional offers allow customers to save more on their purchases and enhance their overall shopping experience.

Customer Reviews:

Customer reviews play a crucial role in informing potential buyers about the quality and reliability of a product or website. Contactforlenses.com encourages customers to leave reviews on their website, showcasing a transparent approach. The reviews provide valuable insights into the experiences of other customers and can help guide purchasing decisions.

Community Involvement:

Contactforlenses.com actively engages with its customers and the wider community through social media platforms. Regular updates, informative content, and interactive campaigns foster a sense of community and enable customers to stay connected with the brand.

Shipping and Costs:

Contactforlenses.com offers reliable and efficient shipping services worldwide. The website provides transparent information about shipping costs, which vary depending on the customer's location and order value. While shipping fees apply for orders below a certain amount, the affordable pricing of the products helps offset this additional cost.

In conclusion, contactforlenses.com is a reputable online store that offers a wide range of contact lenses at competitive prices. With a user-friendly interface, excellent customer service, and a vast selection of high-quality products, it caters to the diverse needs of its customers effectively. While the limited loyalty programs and shipping costs may be minor drawbacks, the overall experience, affordability, and positive reputation of contactforlenses.com make it a recommended choice for contact lens purchases.