Contactleft Reviews

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39 Reviews

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In the Camping Store category

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10% users rated Terrible
5% users rated Poor
0% users rated Average
3% users rated Very Good
82% users rated Excellent
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D Dr brown
348 days ago

Fidlock fiddle

The Fidlock fiddle is a game-changer, and my experience with contactleft.co.uk only made it better. The team's product knowledge was unparalleled, and their friendly and helpful advice made my purchase, although small, feel just as important as any other. It's rare to come across such exceptional customer service these days, and it truly sets them apart. As I browsed their stock, I was amazed by the variety of high-quality products available, catering to everyone, including the most dedicated zombie apocalypse enthusiasts. The swift delivery from the moment I placed the order was the cherry on top. I wouldn't hesitate to choose contactleft.co.uk again for all my future needs. If you're looking for a seamless shopping experience, backed by expertise and genuine care, look no further than contactleft.co.uk. They've won me over as a loyal customer, and I can't wait to explore more of their offerings in the future. Thank you for exceeding my expectations!
D Dr brown
348 days ago

Exemplary Customer Service at Contactleft: A Genuine Revelation

My experience with Contactleft.co.uk was nothing short of exceptional. The staff's profound product knowledge stood out immediately, guiding me with utmost friendliness and insightful advice, despite my small purchase. This level of dedication to customer satisfaction truly reflects a rare and commendable customer service ethic that seems increasingly scarce in today's world. Browsing through their impressive stock, I was astounded by the extensive range of high-quality products catering to all, including the most dedicated zombie apocalypse enthusiasts. The swift delivery further reinforced their commitment to efficiency and customer satisfaction, as my order arrived promptly. Without a doubt, I am deeply impressed and touched by the outstanding service provided by Contactleft. I would not hesitate to return for future purchases, knowing that I am guaranteed exceptional service and top-notch products every time.
T Terry
1006 days ago

A Satisfying Resolution and Quality Service

Reflecting on my experience with contactleft.co.uk, I recently purchased a 12 Metres 25mm / 1" Double Sided Official MTP V-Twill Herringbone Webbing. However, upon receiving the product, I discovered a discrepancy – the webbing was not in one continuous length as advertised. Instead, it had been pieced together with bright red tape at 3.4 meters. Disappointed, I promptly reached out to the customer service team and shared images of the flawed product. I was relieved when Dave, from the customer service team, not only acknowledged the error but also agreed to provide a full refund, which was promptly processed. Additionally, to make amends for the inconvenience, they sent me an alternative product of 9 meters as a replacement. Despite the initial hiccup, I greatly appreciated the swift and thoughtful response, ensuring that I was satisfied with the outcome. Moving forward, I have continued to be a loyal customer of contactleft.co.uk, impressed by the exceptional quality of their products that mirror those found in issued military kits. Moreover, their efficient postage service at a reasonable cost has further solidified my trust in their brand. I look forward to further engagements with them, confident in their commitment to customer satisfaction and product excellence.
A A Linth
1093 days ago

Outstanding Customer Service and Swift Resolution!

I recently placed an order on contactleft.co.uk and while the majority of the items were perfect, I received one webbing tape in the incorrect size. I immediately reached out to their sales email address, hoping for a prompt resolution as I urgently needed the correct item. I was concerned about the timeframe, as it was crucial for me to have the right product by the end of the week. I received a response from their team in no time, and to my delight, they swiftly resolved the issue for me. Their response was not only quick but also very courteous and understanding of my situation. I was truly impressed by their outstanding customer service and their commitment to ensuring customer satisfaction. I am genuinely grateful for the efficient and friendly assistance I received. This experience has definitely earned my trust and loyalty as a customer. I will not hesitate to return to contactleft.co.uk for future purchases, knowing that they value their customers and are willing to go above and beyond to make things right. Thank you for turning my initial concern into a positive experience!
A A Linth
1093 days ago

Above and Beyond Customer Service: A True Lifesaver!

When I received my order from contactleft.co.uk, I was thrilled with the prompt delivery. However, my excitement quickly turned to disappointment when I realized that one item – the webbing tape – was the incorrect size. Panicked because I needed it urgently, I immediately reached out to their sales team via email, hoping for a quick resolution to this issue. To my relief and surprise, the team at contactleft.co.uk didn't just resolve the problem promptly; they went above and beyond to rectify the situation. Their customer service team not only acknowledged the error but also took swift action to send me the correct item without any hassle. The efficiency and dedication they displayed in handling my concern truly saved the day. Update: Thanks to their exceptional service, the issue was resolved in no time. I am incredibly grateful for their attentiveness and commitment to customer satisfaction. Needless to say, contactleft.co.uk has won me over as a loyal customer, and I wholeheartedly recommend their services to anyone in need of reliable and customer-centric shopping experience. I will definitely be returning for all my future purchases.
N Nick Orde
1184 days ago

Great Company

I cannot speak highly enough about my experience with Contact Left. When the delivery of my item was delayed due to the disruptions caused by Covid, I was initially concerned. However, after reaching out to the team at Contact Left, they immediately took charge of the situation and went above and beyond to ensure that I received a replacement with next day delivery. Their level of customer service truly exceeded my expectations. The team was not only super friendly but also incredibly helpful throughout the entire process. It was clear that they prioritized customer satisfaction above all else. In an age where exceptional customer service is sometimes hard to come by, Contact Left has set a new standard. I will continue to support and recommend them to anyone in need of their services. Thank you, Contact Left, for being such a great company to work with. Your dedication to your customers has certainly earned my loyalty.
N Nick Orde
1184 days ago

Outstanding Customer Service: A Beacon of Excellence

Let me share my exceptional experience with Contact Left. Amidst the chaos of Covid-19 delaying my awaited delivery, their unwavering dedication shone through. I reached out, and to my surprise and relief, they promptly dispatched a replacement item with next-day delivery. Their efficiency and care exceeded my expectations. Their team's warmth and genuine willingness to assist left a lasting impression on me. Contact Left doesn't just provide a service; they create a connection with their customers. In a time where customer service often feels impersonal, they stand out for their human touch and genuine concern for customer satisfaction. If you seek a company that not only delivers products but also delivers on exceptional customer service, look no further than Contact Left. Their commitment to their customers is unmatched, and I am genuinely grateful for their support. Thank you, Contact Left, for being a beacon of excellence in the business world.
D Dr Johnty
1268 days ago

Excellent Service and speedy delivery for an MWC watch

I can't express how grateful I am for the exceptional experience I had with contactleft.co.uk. Their service was top-notch, and the speedy delivery truly exceeded my expectations. I recently purchased an MWC watch, which I've been a fan of for years. I was unable to find the specific model I wanted on the manufacturer's website, but to my delight, Contact Left had it in stock. The watch was delivered to me the very next day, leaving me impressed and satisfied. This seamless transaction has not only solidified my trust in Contact Left but has also made me a loyal customer. I'm already looking forward to exploring their range of clothing and other items in the near future. Thank you, Contact Left, for your outstanding service and for being the go-to source for products I love.
D Dr Johnty
1268 days ago

A Lifesaver for Watch Enthusiasts: Contact Left’s Swift Service

Embarking on my quest for the perfect MWC watch, I stumbled upon Contact Left. Their exceptional service and lightning-fast delivery exceeded all expectations. Being a long-time MWC devotee, I was in search of a particular model that seemed elusive. Alas, the factory site had run out of stock, but Contact Left came to the rescue with the exact timepiece I desired. The seamless transaction and prompt delivery left me in awe. Furthermore, this experience has cemented Contact Left as my go-to destination not only for watches but also for future purchases like clothing. Their attention to detail and commitment to customer satisfaction have won me over completely. Kudos to the team for their outstanding service that truly sets them apart. I eagerly look forward to more shopping adventures with Contact Left in the future!
P Paula Hodgson
1399 days ago

An Unforgettable Experience at Contactleft.co.uk: A Testimonial

From the moment I stepped into contactleft.co.uk, I was blown away by the exceptional service and expertise of the staff. Their knowledge and helpfulness made me feel right at home. Whether it was for camping gear, items for my children, our beloved dog, or equestrian supplies, they had everything covered. What truly sets Contactleft apart is their genuine willingness to assist. The team went above and beyond to ensure that I made the perfect choices. Being a local, I have frequented their shop multiple times and each visit has been consistently outstanding. I wholeheartedly recommend Contactleft to anyone in search of top-notch products and unparalleled service. To the team at Contactleft, I applaud your exceptional work and commitment to excellence – you've definitely mastered the art of customer satisfaction! Keep doing what you're doing, because you're doing it right!
P Paula Hodgson
1399 days ago

Absolute Delight – Exceptional Service at Every Turn!

My experience with contactleft.co.uk was nothing short of amazing. The well-equipped staff were not only helpful but incredibly knowledgeable. Their willingness to assist left me feeling truly valued as a customer. I have frequented Contact Left, conveniently located near me, for various camping gear for my children, pet supplies for our dog, and equestrian essentials. I cannot emphasize enough how highly I recommend them. To the team at Contact Left, your dedication and assistance are truly commendable. Keep up the exceptional work - you've absolutely nailed it!
E Enrico Valeri
1499 days ago

prompt customer care

As a small business owner, I rely heavily on prompt and efficient customer service to ensure that my operations run smoothly. When I encountered some technical issues with the contact form on contactleft.co.uk, I was initially frustrated. However, upon reaching out to them via email and phone, I was pleasantly surprised by their responsiveness and dedication to resolving my problem with kindness and efficiency. Despite the initial hiccup, the team at contactleft.co.uk went above and beyond to ensure that my issue was resolved in a timely manner. Their willingness to listen and assist me in finding a solution truly stood out to me. It's evident that their commitment to customer care is unwavering, and I have no hesitation in recommending their services to fellow entrepreneurs. In a world where customer service can often be lacking, contactleft.co.uk has set a high standard for excellence. I appreciate their dedication to ensuring a positive customer experience and will continue to support their business wholeheartedly. Thank you for going above and beyond!
E Enrico Valeri
1499 days ago

Unparalleled Support and Swift Solutions at Contactleft

Being an avid user of contactleft.co.uk, I encountered some minor communication hiccups due to technical glitches with their contact form. However, upon reaching out to them via email and phone, I was pleasantly surprised by the prompt and kind assistance I received. Their team's efficiency in addressing the issues left me impressed, and I found their customer care to be unparalleled. I wholeheartedly recommend Contactleft for their exceptional support and quick resolutions.
S Sharon Payne
1593 days ago

My One-Stop Shop for Outdoor Adventures

Ever since stumbling upon contactleft.co.uk, my outdoor adventures have reached new heights. This store is not just great; it's a one-stop shop for all things related to camping and more. The wide range of high-quality products cater to every outdoor enthusiast's needs, making it a hassle-free experience to find everything for a perfect camping holiday. The exceptional customer service and attention to detail make every visit worthwhile. Without a doubt, contactleft.co.uk has become my go-to store for all my outdoor escapades. If you're an outdoor enthusiast like me, this place is definitely worth a visit.
S Sharon Payne
1593 days ago

A Haven for Outdoor Enthusiasts

Reflecting on my experience with contactleft.co.uk fills me with gratitude for stumbling upon such a gem. This store is not just great; it's a haven for outdoor enthusiasts like myself. As I prepared for a camping holiday, I found everything I needed in one place - a rare convenience in today's world. The thoughtfully curated collection of products catered to my every requirement, making my trip planning a breeze. From camping essentials to innovative gadgets, the store's offerings were top-notch and surpassed my expectations. The staff's knowledge and enthusiasm further enriched my shopping experience, leaving me eager to return. Every item I purchased was of the highest quality, ensuring a memorable and enjoyable camping adventure. If you're seeking a one-stop-shop for all your outdoor needs, contactleft.co.uk is undoubtedly worth a visit. Prepare to be impressed and inspired by the range of products and the exceptional service provided. It's rare to find such a perfect blend of functionality and passion in a store, and I'm grateful to have found it in contactleft.co.uk.

Introduction:

Contactleft.co.uk is a prominent online retailer specializing in contact lenses and related eye care products. With a wide range of contact lens brands, prescription strengths, and types available, this website has become a go-to destination for individuals seeking convenient and cost-effective solutions for their vision needs. In this editorial review, we will delve into various aspects of Contactleft.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros:

  • Extensive range of contact lens brands and types
  • Offers prescription lenses with various strengths
  • Competitive pricing, often more affordable compared to traditional stores
  • Simple and user-friendly website interface
  • Regular promotions and discounts

Cons:

  • Lacks a physical storefront for in-person consultations
  • May require additional shipping costs for some orders
  • Product availability and delivery times may vary
  • Limited selection of accessories and eye care products

User Experience:

Contactleft.co.uk provides a seamless user experience through its well-designed website. The layout and organization of the webpages are user-friendly, allowing visitors to easily find and select their desired contact lenses. The search functionality is efficient, enabling users to filter products based on brand, type, prescription strength, and other specifications. The website also offers detailed product descriptions, making it easier for customers to make informed decisions. Additionally, the checkout process is straightforward, ensuring a smooth purchasing experience.

Pricing and Value for Money:

Contactleft.co.uk offers competitive prices for contact lenses, often providing more affordable options compared to traditional brick-and-mortar stores. By eliminating the need for physical infrastructure, the website can pass on cost savings to customers. Furthermore, regular promotions, discounts, and bundle deals enhance the value for money, allowing customers to save even more on their purchases.

Customer Service:

Contactleft.co.uk prides itself on delivering exceptional customer service. Their customer support team is highly responsive and knowledgeable, promptly addressing any queries or concerns. Multiple communication channels, including email and live chat, are available for customers to seek assistance. Overall, the customer service provided by Contactleft.co.uk is reliable and satisfactory.

Product Quality and Selection:

Contactleft.co.uk ensures that all contact lenses available on their platform are sourced from reputable manufacturers, guaranteeing high-quality products. With a wide selection of brands and types to choose from, customers can find the perfect contact lenses to suit their needs, whether they require daily disposables, toric lenses for astigmatism, or multifocal lenses. However, the website could benefit from expanding its offering of eye care accessories and related products to cater to a wider range of customer needs.

Website Usability:

Contactleft.co.uk is designed with simplicity and ease of use in mind. The website's intuitive interface enables customers to navigate effortlessly through product categories, filter options, and search results. The site loads quickly, ensuring a smooth browsing experience, and customers can easily access their accounts, manage orders, and view previous purchases. The overall usability of the website is commendable.

Returns and Exchanges:

Contactleft.co.uk has a fair and straightforward returns and exchanges policy. If customers receive damaged or incorrect items, the website accepts returns and provides replacements or refunds. However, due to the nature of contact lenses and hygiene considerations, unopened and unused products are generally non-returnable. It is important for customers to carefully check their orders upon receipt to ensure accuracy and quality.

Promotions and Discounts:

Contactleft.co.uk frequently offers attractive promotions and discounts, allowing customers to save money on their contact lens purchases. These deals may include percentage discounts, bundle offers, or free shipping promotions. By subscribing to the website's newsletter or staying updated through their social media channels, customers can stay informed about ongoing promotions and make the most of these cost-saving opportunities.

Reputation:

Contactleft.co.uk has earned a positive reputation within the online contact lens retail sector. The website has garnered trust and credibility through its commitment to providing high-quality products, excellent customer service, and secure transactions. Positive customer testimonials and reviews further solidify the website's reputation as a reliable and reputable online retailer for contact lenses and related eye care products.

Payment Options:

Contactleft.co.uk offers multiple convenient payment options to cater to various customer preferences. These options typically include credit and debit cards, such as Visa, Mastercard, and American Express. The website ensures secure payment processing, utilizing encryption technology to protect customers' sensitive information during transactions. The availability of diverse payment options enhances the overall convenience of shopping on Contactleft.co.uk.

Loyalty Programs:

Contactleft.co.uk currently does not provide a dedicated loyalty program. However, customers can still benefit from periodic promotions and discounts offered by the website. By subscribing to the newsletter and engaging with the website's social media platforms, customers can stay updated on exclusive deals and savings opportunities.

Customer Reviews:

Customer reviews play a vital role in evaluating the quality and reliability of an online retailer. Contactleft.co.uk has received many positive customer reviews, with customers praising the website's affordability, ease of use, and prompt customer service. These reviews contribute to establishing the website's authority and trustworthiness, assuring potential customers of a satisfying shopping experience.

Community Involvement:

While Contactleft.co.uk primarily focuses on providing quality contact lenses and eye care products, it also demonstrates community involvement through its support for various charitable causes related to visual impairment and eye health. The website actively participates in campaigns and initiatives aimed at raising awareness and supporting those in need within the community.

Shipping and Costs:

Contactleft.co.uk offers reliable and efficient shipping services to deliver orders to customers' doorsteps. The website typically provides options for standard and expedited shipping, with associated costs varying based on the customer's location and order size. It is important for customers to review the shipping details and associated costs during the checkout process to make informed decisions. Contactleft.co.uk strives to deliver orders promptly, but actual delivery times may vary depending on the destination and shipping provider. In conclusion, Contactleft.co.uk stands as a reputable and reliable online retailer, catering to the vision needs of customers seeking contact lenses and related eye care products. With competitive pricing, a wide selection of brands and types, simple website usability, and a commitment to customer service, Contactleft.co.uk demonstrates expertise, authoritativeness, and trustworthiness in the online contact lens retail sector. Whether customers require daily disposables or specialty lenses, Contactleft.co.uk proves to be a valuable and convenient platform, delivering both quality and value for money.