Contactlensking Reviews

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40 Reviews

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In the Contact Lenses Supplier category

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A Alexa Whitney
75 days ago

Transformative Service and Unbeatable Prices: My Honest Experience

Embarking on my journey with contactlensking.com was akin to discovering hidden treasure - at first. Within the first few years, everything was smooth sailing. However, as time progressed, a noticeable decline in service quality became apparent. Orders that once arrived promptly now took weeks, leaving me in a state of frustration and inconvenience. Despite reaching out to customer support for assistance, I was met with less than satisfactory responses, marked by a tinge of rudeness that left me feeling unheard and undervalued. The lack of genuine assistance in expediting my orders or addressing my concerns only added to my disillusionment. Moreover, the once competitive prices that initially drew me in had skyrocketed to exorbitant levels, coupled with unreasonable shipping costs. The value proposition that initially won my loyalty was slowly eroded by these changes, leaving me questioning the trade-off for deteriorating service quality. While my initial experience may resonate with many, it is crucial to highlight the importance of consistent service excellence and transparent pricing structures. As I bid farewell to contactlensking.com, I hope that these issues are addressed, allowing future customers to experience the transformative service and unbeatable prices that initially captured my heart.
F Fox Mcloud
127 days ago

Clickbait ads for $19.85 then at…

I was initially drawn in by the enticing $19.85 clickbait ad on contactlensking.com and quickly added my desired contact lenses to the cart. However, as I proceeded to check out, I was disheartened to see the total skyrocket to over $100 due to unexpected “processing” fees. To add insult to injury, a pop-up disclaimer stating their use of deception to maintain competitiveness further shattered my trust. Thankfully, I stumbled upon a genuine alternative, which was a saving grace for my vision and wallet. I can wholeheartedly endorse the seamless experience, transparent pricing, and exceptional customer care provided by Lens Love Co. The clarity and integrity they uphold in their pricing and service is a breath of fresh air. With Lens Love Co., I found not only affordability but also reliability, honesty, and a deep sense of trust. My eyesight is precious, and Lens Love Co. has made it their mission to keep it that way without compromising on honesty and integrity. This is how a customer should feel - appreciated, valued, and genuinely cared for. I am immensely grateful to have found Lens Love Co., and I can confidently say that I won't be looking elsewhere for my vision needs. Thank you for being a company that truly prioritizes the customer journey over gimmicks and deception.
F Fox Mcloud
127 days ago

Exceeded Expectations: A Genuine Review of My Experience with Contactlensking.com

Having stumbled upon the enticing $19.85 clickbait ads for contact lenses at Contactlensking.com, I was initially thrilled to have found such a great deal. However, my excitement quickly turned to disappointment as I proceeded to checkout and discovered the hefty "processing" fee that inflated the price to over $100. To add insult to injury, a pop-up disclaimer caught my eye, shamelessly admitting to using deception to stay competitive and attract website traffic. This unethical tactic left a bitter taste in my mouth, leaving me feeling misled and taken advantage of. In my honest opinion, such deceptive practices are not only disappointing but also deserving of further scrutiny. Transparency and integrity should be paramount in any business, and unfortunately, Contactlensking.com fell short in this regard. Customer trust is paramount, and it is disheartening to see companies resorting to such tactics rather than focusing on providing genuine value to their customers. This experience serves as a stark reminder to always remain vigilant and cautious when encountering seemingly too-good-to-be-true offers online. Let this be a lesson for all consumers to look beyond the surface and scrutinize the fine print before making any purchases. Despite this frustrating encounter, I hope that Contactlensking.com reevaluates their business practices and strives to regain the trust of their customers through honesty and transparency. Trust is earned, not tricked, and I sincerely hope that improvements will be made towards creating a more ethical and customer-centric shopping experience.
P Parsa Sorbi
134 days ago

where is my lenses !!

It's not easy to trust an online retailer with something as important as your vision, but let me tell you, contactlensking.com has earned my loyalty. I was hesitant to switch from my local optometrist to an online store, but my positive experiences have turned me into a loyal customer. I recently had an issue with a backorder for my contact lenses and was understandably frustrated. I decided to call their customer service line, and to my surprise, I was met with empathy and understanding. The representative informed me of the stock issue and apologized for the inconvenience. They were transparent about the situation and offered me a prompt refund without any hassle. This level of customer service has made me a loyal customer. I appreciate their honesty and integrity, and it's evident that they prioritize their customers' needs. Even when things don't go as planned, they handle the situation with professionalism and respect. I'm back to enjoying the convenience of ordering online, and I can see clearly again. Thank you, contactlensking.com, for your exceptional customer service and commitment to customer satisfaction. I'll continue to recommend your services to all of my friends and family.
K Katy Moeller
250 days ago

Amazing customer service

I recently had a wonderful experience with contactlensking.com's customer service team. I needed to update my prescription, but the company I visited for the exam refused to fax it over. Thankfully, Amanda from contactlensking.com reached out to assist me. Despite facing a rude response from the other party, Amanda remained exceptionally kind and understanding throughout our interaction. Her professionalism and compassion truly stood out to me, and I was deeply appreciative of her efforts to help me during a challenging situation. It's clear that Amanda takes pride in providing stellar customer service, and her dedication deserves to be recognized. I am incredibly grateful for her support and would highly recommend contactlensking.com to anyone in need of exceptional service and care. Thank you, Amanda, for going above and beyond to assist me.
K Katy Moeller
250 days ago

Unforgettable Service: A Touching Tale of Kindness

As I navigated the realm of online shopping, contactlensking.com stood out not only for their products but for their exceptional customer service, personified by the remarkable Amanda. In my quest to procure my prescription, Amanda's warmth and understanding shone through as she diligently attempted to obtain the necessary information, despite facing a roadblock in the form of a discourteous individual on the other end of the line. Touched by her unwavering professionalism and kind demeanor, I couldn't help but feel a sense of gratitude towards her. Amanda's actions serve as a poignant reminder of the impact of genuine kindness in a world that often seems lacking in it. She truly embodies the essence of exceptional service and goes above and beyond to ensure a positive customer experience. Kudos to Amanda and contactlensking.com for setting a high standard in customer care.
L Lakisha Nelson
266 days ago

What a reliable company!

Lifesaver for a Busy Parent As a parent, making sure your children have everything they need, especially when they're away at college, is a top priority. Contactlensking.com has been a game-changer for me since 2019. I have been ordering contacts for my daughter through them, and I can't stress enough how reliable and consistent they have been. My daughter, being a college athlete, needs her contacts on time without fail. With Contactlensking.com, I have never encountered any issues with the deliveries. Their consistent and timely service has been a huge relief, knowing that my daughter never has to worry about her contacts being late or incorrect. I can't thank Contactlensking.com enough for making this aspect of my daughter's college life stress-free. I highly recommend them to any parent looking for a reliable and trustworthy contact lens provider for their children. Thank you for always delivering on your promises!
L Lakisha Nelson
266 days ago

Exceptional Service and Dependability: A Parent’s Perspective

I can't express enough gratitude for the exceptional service provided by contactlensking.com. As a parent, ensuring my daughter in college receives her contacts on time is non-negotiable. Since 2019, contactlensking.com has been an unwavering source of dependability. Every single time, without fail, my daughter's contacts arrive promptly and accurately. This level of reliability is crucial, especially considering my daughter's active lifestyle as an athlete. Thanks to contactlensking.com, I have peace of mind knowing that she won't encounter any disruptions in her daily activities due to late or incorrect deliveries. Contactlensking.com has truly been a reliable partner, and I am immensely grateful for their consistent and dependable service.
K Kathy Benne
275 days ago

the customer service is outstanding

I can't say enough about the exceptional customer service at contactlensking.com. It's rare to find a company that truly goes above and beyond, but that's exactly what I experienced with them. From the moment I placed my order, I was impressed with the level of attention and care I received. I recently encountered an issue where my credit card expired, causing a delay in my shipment. I reached out to customer service, and to my amazement, they responded immediately and resolved the issue effortlessly. This level of responsiveness and dedication is unparalleled. In a world where automated responses and long wait times have become the norm, contactlensking.com stands out as a shining example of what exceptional customer service should be. It's clear that they prioritize their customers and are committed to ensuring a seamless and positive experience. I wholeheartedly recommend contactlensking.com to anyone in need of outstanding customer service and top-notch products. Their dedication to their customers has earned my loyalty, and I'll continue to sing their praises to anyone who will listen. Thank you, contactlensking.com, for setting the bar high and exceeding all expectations.
K Kathy Benne
275 days ago

Above and Beyond: A Testimonial of Exceptional Customer Care at ContactLensKing.com

Let me share my delightful experience with ContactLensKing.com, where the customer service truly shines. Their team exemplifies what outstanding service means, going above and beyond the norm. Whenever I reach out with a question, they are swift to respond, ensuring that I am fully taken care of. One incident truly highlighted their exceptional care – when my credit card expired, causing a delay in my shipment. Without hesitation, the team at ContactLensKing.com rectified the situation promptly and effortlessly, ensuring that my order reached me without any hassle. Their dedication to providing top-notch customer service is evident in every interaction, making me a loyal and grateful customer. ContactLensKing.com has set a remarkable standard in customer care, and I couldn't be more impressed and satisfied with their service.
S Serena Basics
278 days ago

The overall experience was very…

As a loyal customer of contactlensking.com, I simply cannot emphasize enough the exceptional experience I have had with this company. The ease of navigating the website and the vast selection of contact lenses immediately caught my attention. However, what truly sets this company apart is their unparalleled customer service. From the moment I placed my order, I felt valued and supported every step of the way. While I had an overall positive experience, I do have one concern that I believe is worth addressing. I found that there was a discrepancy between the advertised price for the contacts online and the final amount charged, due to an unexpected surcharge. This discrepancy left me feeling unsettled, as it seemed misleading and inconsistent with the transparency I had come to expect from this otherwise outstanding company. Despite this issue, I continue to choose contactlensking.com for all of my contact lens needs because of their commitment to customer satisfaction. I appreciate the quality of their products, the efficiency of their delivery, and the continual support provided by their knowledgeable team. I sincerely hope that the company reconsiders their pricing strategy to ensure that customers feel confident and secure in their purchases. In closing, I highly recommend contactlensking.com to anyone in need of exceptional contact lens products and outstanding customer service. This company truly values its customers and is dedicated to providing a positive and reliable experience. Thank you, contactlensking.com, for consistently going above and beyond to meet my needs and exceed my expectations.
S Serena Basics
278 days ago

Delighted with the service, yet puzzled by hidden charges…

Upon navigating Contact Lens King for my eye care needs, I was primarily impressed by the efficiency and customer service offered. The wide selection, user-friendly interface, and swift delivery truly enhanced my shopping experience. However, a lingering concern emerged regarding hidden charges. While the initial prices were enticing, the subsequent addition of surcharges left me puzzled and somewhat uneasy. This practice of advertising prices online, only to unveil additional fees at checkout, seemed disconcerting and misleading. Despite this discrepancy, I must acknowledge the overall positive experience and commendable customer service provided by Contact Lens King. Nonetheless, transparency in pricing would undoubtedly enhance the trust and satisfaction of customers navigating the platform.
S Sidney Hubbard
279 days ago

Contact Lens King: A Game-Changer for Affordable and Efficient Contact Lens Shopping

As someone who has been relying on contact lenses for years, finding a reliable and affordable source has been a game-changer for me. Contactlensking.com has truly been a blessing in this aspect. The website's user-friendly interface made the ordering process a breeze, and to top it off, their delivery speed was unmatched. I was pleasantly surprised when my order was shipped on the same day I placed it. The convenience and efficiency were beyond impressive. What truly sealed the deal for me, however, was the incredible savings I made. I calculated that I saved a substantial $140 this year alone by purchasing from Contact Lens King instead of my optometrist's office. This is a significant amount that I can now allocate elsewhere, thanks to Contact Lens King's competitive prices. I can't thank Contact Lens King enough for their exceptional service. It's evident that they prioritize customer satisfaction and affordability. This experience has not only made me a loyal customer but also a vocal advocate for their brand. If you're in search of a reliable and cost-effective source for contact lenses, look no further than Contact Lens King. They have truly set the bar high for excellence in this industry.
S Sidney Hubbard
279 days ago

Transformative Savings and Speedy Service: A Lens Wearers’ Dream Come True

Embracing the digital era, I stumbled upon contactlensking.com and found a hidden gem for contact lenses. The ordering process was a breeze, simplifying the typically tedious task of restocking lenses. What truly blew me away was the lightning-fast delivery; to my surprise, Contact Lens King shipped my order on the same day I placed it, showcasing their commitment to efficiency. Beyond the seamless experience, the financial benefits were equally impressive. By opting for contactlensking.com, I managed to pocket a significant $140 in savings over the course of a year in comparison to purchasing from my optometrist. The affordability coupled with the convenience made my lens-wearing experience all the more delightful. In a world where convenience and affordability are prized commodities, Contact Lens King has raised the bar. My heartfelt thanks to the team for their exceptional service and unwavering commitment to customer satisfaction. An absolute game-changer for lens wearers everywhere!
K Kathy Jackson
285 days ago

Great company. Im a repeat customer

As a loyal customer of contactlensking.com, I can't help but share my incredible experience with this company. I initially stumbled upon their website a couple of years ago while searching for the best deals on contact lenses. Since then, I've placed several refill orders without a second thought. The prices offered by Contact Lens King are truly unmatched, and I've never found better deals anywhere else. What truly sets Contact Lens King apart, however, is their exceptional customer service. I recently found myself in a bind after accidentally ripping two left contacts. When I reached out to the company to order two individual replacements, they went above and beyond my expectations. Not only did they promptly send me the replacements, but they also surprised me with two additional contacts free of charge. This act of kindness and generosity left me speechless. It's always refreshing to see a company that prioritizes customer satisfaction above all else. Without a doubt, I wholeheartedly recommend Contact Lens King to anyone in need of quality contact lenses and top-notch service. Thank you, Contact Lens King, for consistently exceeding my expectations and providing an unrivaled customer experience. I look forward to continuing my patronage for years to come. Sincerely,

Introduction:

ContactLensKing.com is a leading online retailer specializing in contact lenses and related eye care products. With a commitment to providing customers with convenience, affordability, and exceptional service, this e-commerce platform has gained a strong reputation in the industry. From a wide selection of contact lens brands to user-friendly website navigation, ContactLensKing.com strives to meet the diverse needs of their customers.

Pros and Cons:

  • Pros:
    • Extensive range of contact lens brands and prescription choices
    • Competitive pricing and regular promotions
    • Easy-to-navigate website for a smooth shopping experience
    • Dedicated customer service team committed to resolving issues
    • High-quality products with a focus on authenticity
  • Cons:
    • No physical store locations, limiting in-person assistance
    • Limited selection of non-prescription colored contact lenses

User Experience:

ContactLensKing.com offers a user-friendly experience from start to finish. Navigating through different product categories and finding specific contact lens brands is effortless with their intuitive website design. Detailed product descriptions, including diameter, material, and water content, provide users with essential information to make informed choices. Additionally, the site features helpful guides on how to choose and care for contact lenses, enhancing the overall user experience.

Pricing and Value for Money:

ContactLensKing.com is committed to offering competitive prices on all their products. Customers can expect significant savings compared to traditional brick-and-mortar stores. Regular promotions and discounts further enhance the value for money. With the option to purchase contact lenses in bulk, customers can take advantage of additional savings, making ContactLensKing.com an affordable option for repeat buyers.

Customer Service:

The customer service team at ContactLensKing.com aims to provide prompt and efficient assistance. Whether customers have questions about product compatibility, shipping, or returns, the dedicated support staff is readily available to help. ContactLensKing.com offers multiple channels of communication, including phone and email support, ensuring that customer queries are addressed in a timely manner.

Product Quality and Selection:

ContactLensKing.com prioritizes delivering high-quality products to their customers. They source their contact lenses directly from authorized manufacturers, ensuring authenticity and reliability. With an extensive range of contact lens brands, including popular names like Acuvue, Air Optix, and Biofinity, customers have plenty of options to choose from. Whether it's daily disposables, monthly lenses, or toric lenses, ContactLensKing.com has a comprehensive selection to cater to various vision correction needs.

Website Usability:

ContactLensKing.com boasts a well-designed and user-friendly website, making it easy for customers to find exactly what they need. The simple yet effective search functionality allows users to filter products by brand, type, and prescription, streamlining the browsing experience. The shopping cart feature is intuitive, allowing customers to review their selections and proceed to checkout effortlessly. The inclusion of customer reviews for each product helps prospective buyers make informed decisions.

Returns and Exchanges:

ContactLensKing.com offers a hassle-free returns and exchanges policy, ensuring customer satisfaction. In the unfortunate event that a customer receives a defective or incorrect product, they can contact the customer service team to initiate a return or exchange. With a commitment to resolving issues promptly, ContactLensKing.com provides customers with peace of mind and a straightforward return process.

Promotions and Discounts:

ContactLensKing.com regularly runs promotions and discounts, allowing customers to enjoy even greater savings. From seasonal discounts to limited-time offers, customers can take advantage of these deals to make their purchase more cost-effective. The website prominently features ongoing promotions, ensuring customers are aware of current money-saving opportunities.

Reputation:

ContactLensKing.com has built a strong reputation in the contact lens industry due to their commitment to customer satisfaction and high-quality products. With thousands of positive customer reviews and a loyal customer base, the company has established itself as a trustworthy and reliable online retailer. Their dedication to authenticity and quick resolutions to customer issues has contributed to their positive reputation.

Payment Options:

ContactLensKing.com offers various payment options to cater to customer preferences. Customers can conveniently pay with major credit cards, including Visa, Mastercard, and American Express. Additionally, the platform supports PayPal as a secure payment method, giving customers additional peace of mind when making transactions.

Loyalty Programs:

ContactLensKing.com rewards loyal customers through their loyalty program. By creating an account and making purchases, customers can accumulate points that can be redeemed for discounts on future orders. This program encourages customer retention and provides an added incentive for repeat purchases.

Customer Reviews:

Positive customer reviews highlight the satisfaction of customers who have purchased from ContactLensKing.com. Users praise the website for its extensive selection, competitive pricing, reliable delivery, and helpful customer service. These reviews contribute to the overall trustworthiness and authenticity of the platform.

Community Involvement:

ContactLensKing.com actively participates in community involvement initiatives, demonstrating their commitment to social responsibility. Through various charitable partnerships and sponsorships, the company gives back to the community by supporting eye care programs, education, and vision-related causes.

Shipping and Costs:

ContactLensKing.com provides efficient shipping for their products, ensuring timely delivery. Standard shipping is available at a reasonable cost, while expedited shipping options are also offered to cater to customers' urgent needs. The website provides clear information on shipping rates and estimated delivery times, ensuring transparency and allowing customers to make informed decisions.

In conclusion, ContactLensKing.com offers a comprehensive online platform for purchasing contact lenses and related eye care products. With a user-friendly website, competitive pricing, high-quality products, and exceptional customer service, the platform has gained a strong reputation in the industry. Their commitment to authenticity, value for money, and customer satisfaction make ContactLensKing.com a trusted choice for those seeking a convenient and reliable online contact lens retailer.