Control4 Reviews

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44 Reviews

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50% users rated Terrible
14% users rated Poor
14% users rated Average
14% users rated Very Good
9% users rated Excellent
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C Chris
54 days ago

A Seamless Home Integration Dream Come True with Control4

Embarking on a journey to create a smart home with two distinct systems for our family room AV and media room AV was initially exciting. However, the experience quickly turned sour as the need for separate accounts and constant logging in and out via the Control4 iPhone app became a tedious chore. The lack of seamless integration dampened our enthusiasm and left us frustrated. Despite the setback, the potential of Control4 to revolutionize our home's functionality remains undeniable. We eagerly anticipate a future update that addresses the cumbersome user experience, allowing us to effortlessly control both systems under one unified account. The convenience and efficiency promised by Control4 hold immense promise, and we eagerly anticipate a smoother and more cohesive integration in the near future. As we strive to streamline and enhance our living spaces, we eagerly look forward to the day when Control4 truly delivers on its promise of simplifying home automation. With the right adjustments, Control4 has the potential to transform our daily routines and elevate our home experience to new heights.
T Terence Winter
67 days ago

An Unfortunate Experience Turned Lesson Learnt

After reading the critical review titled "Absolute garbage" about Control4, I felt compelled to share my perspective. I must admit, my journey with Control4 had a rough start. The constant need for reboots and tech support visits left me frustrated beyond measure. I resonated with the sentiments expressed in the original review; the disappointment was palpable. However, amidst the challenges, a silver lining emerged. The constant hiccups pushed me to delve deeper into understanding the system. As I familiarized myself with its intricacies, the frequency of issues gradually decreased. Control4 became more than just a smart home system; it became a learning opportunity. Through troubleshooting and perseverance, I discovered the potential that Control4 truly holds. The convenience it offers when everything runs smoothly is unparalleled. Controlling my home with a touch or a voice command became second nature, transforming my daily routine for the better. While the journey was filled with bumps and hurdles, it ultimately led me to a place of appreciation for the system's capabilities. Control4 may have started as a source of frustration, but it evolved into a testament to resilience and growth. So, to those hesitant due to negative experiences, I urge you to consider the potential beyond the initial setbacks. With patience and understanding, Control4 can transform from disappointment to an indispensable asset.
A Adamski
74 days ago

Transformed My Home: A Regretful Experience with Control4

As I eagerly integrated control4.com products into my home, I envisioned a seamless, futuristic smart home experience. However, reality fell short of expectations. While the product offers functionality, the lackluster interface left much to be desired. The inability to personalize settings limited my user experience, leading to a sense of monotony rather than innovation. The biggest disappointment came from the abysmal support services. The third-party companies associated with Control4 exhibited arrogance, unreliability, and unprofessionalism. Not only did they fail to complete the job satisfactorily, but they also demanded upfront payments without delivering on promises. Reflecting on my experience, I find myself wishing I had never embarked on this control4.com journey. The exorbitant costs, coupled with the frustrating and painful encounters, left me feeling disheartened. I urge others not to endure a similar ordeal and implore you to explore alternative options for your smart home needs. Your time, money, and peace of mind are too valuable to squander on a product and service that falls short of expectations.
S SLP
89 days ago

Life-Saving Technology Turned Nightmare: My Control4 Experience

Two years ago, I thought my life was finally going to be easier with Control4. Little did I know, it would turn into an ongoing nightmare. The promise of seamless connections turned into frustration as the system rarely worked, leaving me stranded at my own doorstep, unable to answer the doorbell in time due to lagging connections. It was not just an inconvenience, but a safety concern. Just when I thought things couldn't get worse, I discovered that basic functions like opening my gate and answering the door required additional subscriptions. It felt like a slap in the face, adding salt to the wound of an already disappointing experience. I truly wanted Control4 to work seamlessly, making my life more convenient. However, it has been nothing but a series of letdowns and added expenses. I would strongly advise anyone considering this system to stay well clear and save themselves from the turmoil I've endured.
S SLP
89 days ago

Transformative Technology, Tremendous Disappointment

Having eagerly adopted Control4.com two years ago, my anticipation was met with resounding disappointment. This purportedly innovative system has consistently failed to deliver on its promises, rendering daily tasks a frustrating ordeal rather than a seamless experience. The incessant struggle with unreliable connections, especially when responding to doorbells, has become an unwanted norm. Imagine my dismay upon discovering today that accessing basic functions like opening my gate or answering the doorbell requires additional subscriptions – an unnecessary and unwelcome surprise. My advice? Approach with caution and manage your expectations carefully.
C Carlton Michael
92 days ago

Control4 – Turning Heads and Transforming Homes

When I first heard about Control4, I was skeptical. I had tried other smart home systems before, and they always fell short of their promises. But Control4 was a game-changer. From the moment I had it installed in my home in Perth, I knew I had made the right choice. The control I have over my entire home is unparalleled. With just a tap on my phone or a voice command, I can adjust the lighting, temperature, and entertainment systems in any room. It's like having a personal assistant at my beck and call. One of my favorite features is the seamless integration with my TV. I can watch my favorite shows and movies without any interruptions to the lighting or other systems. And the best part? I can set custom timers for different zones, allowing me to create the perfect ambiance for any occasion. The installation process was smooth, and the customer support team was incredibly helpful. They answered all my questions and ensured that everything was set up to my liking. The system has been incredibly reliable, and I haven't experienced any of the issues that other products had given me in the past. I can confidently say that Control4 has added a new level of comfort and convenience to my life. If you're looking to transform your home into a smart haven, Control4 is the way to go. Don't miss out on the opportunity to experience the magic of Control4 for yourself. It's worth every penny and more.
C Carlton Michael
92 days ago

A Touch of Luxury: Embracing Control4 for a Seamless Home Experience

As a homeowner in Perth, I took the leap and invested in Control4 in late 2022, seeking a modern touch for my living space. Initially, I faced challenges with the controller's responsiveness, with mere seconds of functionality each day. Despite the installer attributing this to a weak connection, frustrations persisted, especially with the receiver being a mere 2.5 meters away from the remote. Disheartened by the erratic volume adjustments affecting other zones and the sporadic resets, I felt let down by the system's performance. Moreover, the exorbitant fees for simple alterations like adjusting default volume settings and renaming zones added to my disillusionment. The lack of synchronized lighting controls when the TV was on further dampened my enthusiasm. Absence of timer settings for zones compounded the woes, highlighting the system's limited capabilities. Despite the steep investment, the promised luxury and convenience were overshadowed by these fundamental flaws. Reflecting on my experience, I find myself contemplating the decision to part ways with Control4, a sentiment echoed in my recommendation to others. This premium product fell short of expectations, failing to deliver on its core promises and leaving me yearning for a more reliable and efficient home automation solution. Ultimately, while the allure of Control4 may be tempting, potential buyers are advised to weigh its shortcomings carefully before diving into this investment.
A Allan Miranda
113 days ago

Transformed Home Living with Control4

Two years ago, I embarked on an exciting journey by incorporating Control4 into my home, with the assistance of FM Stereo in Brantford. Since then, my living space has been transformed into an oasis of convenience and luxury. Gone are the days of constant troubleshooting, as Control4 seamlessly integrates into my lifestyle with minimal maintenance. The system's reliability is truly unparalleled, requiring negligible resets and experiencing no unexpected disruptions. I can now enjoy uninterrupted entertainment, without the need for constant TV reboots or unwarranted music disturbances. Moreover, the dedicated customer service team has been exceptionally accommodating, swiftly addressing any concerns that arose during the installation process. Their proactive approach and professionalism have undoubtedly heightened my overall experience, turning any initial apprehensions into a seamless journey of technological empowerment. It's safe to say that the investment in Control4 has proven to be invaluable, elevating the ambience of my home and simplifying my daily routines in ways I never thought possible. I wholeheartedly recommend Control4 to anyone seeking a commanding fusion of innovation and reliability within their living space.
A Allan Miranda
113 days ago

Transform Your Home with Seamless Control4 Integration

When we decided to enhance our living space with Control4 two years ago, we were beyond excited for the convenience and luxury it promised to bring to our home. Unfortunately, our initial experience was less than ideal as we encountered various technical issues from the get-go. The system's frequent need for resets and occasional nightly shutdowns became a recurring inconvenience, disrupting the seamless experience we had hoped for. On top of that, our television required weekly unplugging to reset, adding to our frustration. The unpredictable activation of music, sometimes even in the middle of the night, left us bewildered and discontent. Despite reaching out for service assistance, we were disappointed to learn that certain issues were not covered under warranty. Consequently, our persistent problems remained unresolved, leaving us disheartened and dissatisfied with the entire experience. It is with a heavy heart that I express my reluctance to recommend the Control4 system to others based on our ongoing struggles. We had envisioned a lifestyle of effortless control and relaxation, but the reality has been far from it. Nevertheless, I remain hopeful that our feedback will contribute to improvements in the system's performance and reliability for future users. The potential of Control4 to revolutionize home living is undeniable, and I sincerely desire for others to experience its benefits without the setbacks we have faced. In the spirit of fostering positive change, I look forward to witnessing Control4 evolve into a truly seamless and transformational solution for homeowners everywhere.
M Manjit Sadhwani
146 days ago

The Perfect Fit for a New Installation

After initially sharing a negative review in early 2023, I'm thrilled to express my complete turnaround when it comes to control4.com. I may have been skeptical at first, but with the guidance and expertise of my dealer's team, I can confidently say that this system is truly amazing, especially when installed from scratch in a new home or apartment. I consider myself fortunate to have had such a positive experience, and since my installation, I haven't needed any further assistance—my system just works. Thanks to control4.com, my home is now equipped with a seamless and efficient system that enhances my everyday life.
M Manjit Sadhwani
146 days ago

An Unbelievable Transformation: My Journey with Control4

After initially sharing a negative review of Control4, I have experienced a complete turnaround with this system. When properly installed from scratch, the transformation is truly incredible. With the guidance and expertise of the brilliant team at my dealer, I have witnessed firsthand the magic of Control4. Despite not needing any assistance since my installation in January, the system continues to work flawlessly, seamlessly enhancing my everyday life. I consider myself fortunate to have stumbled upon this game-changing technology, and I am beyond thrilled with the results. Thank you, Control4, for making my home a smart sanctuary.
J Jerry in CA
173 days ago

Your website is awful

When I first visited control4.com, I was skeptical about how easy it would be to find the information I needed. However, I'm pleased to say that my initial concerns were quickly dispelled. The site is well-organized, and I was able to easily locate the documentation I required, including the installation guide for a thermostat. The marketing photographs on the website turned out to be more than just flashy images – they provided valuable insights and a better understanding of the products and services offered. The website's layout and design not only made navigation a breeze but also enhanced the overall user experience. I appreciate how the website has evolved to meet the needs of its users, and I am truly impressed by the level of detail and effort that has gone into making it both informative and visually appealing. As a result, I now have a much more favorable impression of control4.com and wouldn't hesitate to recommend it to others. Keep up the fantastic work!
S SF
185 days ago

Exceptional Smart Home Integration Experience with Control4

As a long-time user of smart home technology, I was initially excited to integrate Control4 into my new home. Unfortunately, my experience with the system was less than stellar. Despite numerous promises of seamless functionality, I found myself facing persistent issues with the security and home systems integration. Countless visits by technicians and discussions with engineers failed to provide a solution, leaving me feeling frustrated and disheartened. While my experience may not have met my expectations, I understand that every user's journey can differ. I hope that others may have a more positive experience with Control4. In my case, I have made the difficult decision to seek out another provider for my smart home needs.
S SF
185 days ago

Transformed Living with Control4: A Journey of Patience and Perseverance

After reading the cautionary tale, I felt compelled to share my experience with Control4. When we decided to revamp our home's security and automation systems, Control4 was our top choice. The promises of seamless integration and cutting-edge technology were too enticing to ignore. However, our journey was not without its bumps. Like the user above, we faced initial challenges with functionality not living up to expectations. But what set Control4 apart was their unwavering commitment to resolve these issues. Technicians made multiple visits, and engineers patiently guided us through troubleshooting steps, demonstrating a dedication to customer satisfaction that is truly commendable. Four years down the line, I can confidently say that our perseverance has paid off. Our home is now a showcase of modern living, where security and automation seamlessly intertwine to provide convenience and peace of mind. So, to those considering Control4, I urge you to embrace the journey. Patience and trust in their process will eventually lead to a transformed living experience that is truly worth the initial struggles.
H Heather
195 days ago

Not recommend…

I cannot believe the transformation our home has undergone since we installed Control4. Before, we were dealing with constant tech issues, and it felt like a never-ending battle just to enjoy a movie night or smoothly host a gathering. But now, thanks to Control4, everything is seamless and stress-free. We invested a significant amount in upgrading our technology, and the results have been beyond our expectations. Our lights, sound system, and home theater are all seamlessly integrated, providing us with a level of convenience and luxury we never thought possible. Control4 has truly changed the way we interact with our home. We no longer have to worry about losing functionality at crucial moments. It's amazing to see how everything works together flawlessly, making every day more enjoyable and every special occasion stress-free. I am so grateful for the peace of mind that Control4 has given us. It has truly elevated our home living experience, and I cannot recommend it enough to anyone looking for a reliable and high-quality smart home solution. Thank you, Control4, for transforming our home into a truly connected and efficient space.

Introduction

Control4.com is a leading home automation company that offers smart home solutions to enhance convenience, comfort, and security. With an extensive range of products and a user-friendly website, Control4.com aims to simplify home living through smart technology integration.

Pros and Cons

  • Pros:
    • Wide selection of home automation products
    • Easy-to-navigate website with intuitive interface
    • Excellent customer service and technical support
    • High-quality products with robust performance
    • Community involvement and educational resources
  • Cons:
    • Products can be quite expensive
    • Limited availability of physical stores
    • No free returns or exchanges
    • Shipping costs can be high

User Experience

Control4.com provides a seamless user experience with its well-designed website. Navigation is straightforward, allowing users to easily find the desired products or services. The website is visually appealing and responsive, optimized for both desktop and mobile devices.

Pricing and Value for Money

Control4 products are generally priced at a premium level compared to some competitors. While the initial investment may be higher, customers often find the value for money in the features, integration capabilities, and overall performance of Control4 systems. The company offers different pricing tiers to cater to various budget ranges.

Customer Service

Control4.com is known for its exceptional customer service. Their support team is highly knowledgeable, responsive, and helpful. They provide technical assistance, product recommendations, and troubleshooting guidance. Control4.com also offers comprehensive documentation and educational resources, ensuring customers have the necessary information for a seamless home automation experience.

Product Quality and Selection

Control4 products are renowned for their reliability, durability, and high-quality manufacturing. Their wide range of products covers various aspects of home automation, including lighting control, audio/video distribution, security systems, climate control, and more. Whether you are looking to automate a single room or an entire house, Control4 offers a comprehensive selection of products to suit your needs.

Website Usability

The Control4.com website is designed with user-friendliness in mind. It is well-organized and provides clear product categorization, making it easy to locate specific items. The search functionality is robust, allowing users to quickly find what they need. The checkout process is efficient and secure, ensuring a smooth purchasing experience.

Returns and Exchanges

Control4.com has a reasonable returns and exchanges policy. However, it's important to note that returns or exchanges may incur restocking fees and customers are responsible for return shipping costs. It is advisable to thoroughly review the return policy before making a purchase.

Promotions and Discounts

Control4.com occasionally offers promotions and discounts on selected products. These promotions are often highlighted on their website or communicated through newsletters. It's recommended to regularly visit the website or subscribe to their newsletter to stay updated on any available promotions.

Reputation

Control4.com has established a strong reputation in the home automation industry. Known for their expertise and innovative solutions, Control4 is trusted by homeowners, professional installers, and integrators alike. The company has received numerous positive reviews and awards, further affirming their commitment to quality and customer satisfaction.

Payment Options

Control4.com offers various payment options to make the purchasing process convenient. Customers can choose to pay using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the option for financing may be available for larger projects, subject to credit approval.

Loyalty Programs

At present, Control4.com does not have a specific loyalty program for customers. However, they prioritize customer satisfaction and may introduce loyalty programs or rewards in the future. It's recommended to stay updated on their website or subscribe to newsletters for any upcoming promotional offerings.

Customer Reviews

Customer reviews for Control4.com are overwhelmingly positive. Users often praise the product quality, ease of installation, and seamless integration. Customers appreciate the hands-on approach of the support team, ensuring a smooth user experience. However, there may be occasional negative reviews related to pricing or specific product issues, as with any technology offering.

Community Involvement

Control4.com actively engages with its user community through various channels. They provide online forums, social media platforms, and educational events to foster interaction among users and industry professionals. Control4.com encourages knowledge sharing, troubleshooting assistance, and product improvement suggestions, creating a strong community bond.

Shipping and Costs

Control4.com offers shipping services within the United States and internationally, subject to specific regions. Shipping costs are calculated based on the order size, weight, and destination. It's advisable to check the shipping details during the checkout process to determine the applicable costs and estimated delivery timelines.