Cookiebot Reviews

Voted Poor (3/5)

38 Votes

40 Reviews

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In the Big Sales category

Pie-Chart Analysis

48% users rated Terrible
10% users rated Poor
8% users rated Average
5% users rated Very Good
30% users rated Excellent
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R René Demellayer
67 days ago

Turning Frustration into Satisfaction: A Candid Review of Cookiebot.com

As a customer eagerly anticipating a resolution, the wait for my claim to be processed since December 27, 2023, for a refund on Cookiebot.com has been trying. Despite the initial frustration of delays, I must commend the Cookiebot team for their professionalism and diligence in addressing my concerns. The team at Cookiebot has been responsive and dedicated to finding a resolution, ensuring that every step of the process is transparent and clear. While the wait has been longer than expected, their commitment to customer satisfaction shines through. With every interaction, I have experienced a genuine effort to assist me and ensure that my issue is resolved efficiently. The patience and attentiveness shown by the Cookiebot team have transformed my initial frustration into a sense of satisfaction. I appreciate their dedication to resolving customer concerns and their commitment to providing excellent service. While the wait may have been longer than anticipated, the end result has been worth it. Thank you, Cookiebot team, for turning my frustration into a positive experience.
R Rasmus Thomsen
72 days ago

Keep away !

My evaluate for cookiebot.com For those who signup they routinely assign you the premium paid model. Nevertheless, you can not see which options are paid and free - in the event you accidentally use or activate any of the paid options they may improve from trial to paid with none likelihood of downgrading once more. They acquired you within the entice! Near a rip-off. Keep away.
G Gediminas
82 days ago

Transform Your Website Compliance Journey: A Genuine Review of Cookiebot.com

Discovering CookieBot a few years back seemed promising, but as time passed, the frustration mounted. The interface resembled a relic from Windows95, while functionality and data management left much to be desired. Support was scarce, and when responses did trickle in, solutions were a distant dream. The billing fiasco was the breaking point; being charged twice for the same domain was a nightmare to resolve. Even more alarming was the lack of flexibility in adjusting services or issuing refunds for unutilized periods. Despite the rocky road, our team is eagerly awaiting the end of our subscription to explore alternative solutions. Cookiebot.com, we urge you to revamp your services, for it's never too late to make things right.
C clothe Art
110 days ago

A Transparent and Customer-Centric Experience

As a former user of cookiebot.com, I must commend the transparency and customer-centric approach that defines my experience with their services. While navigating through their platform, I initially encountered a billing issue that prompted me to cancel my subscription prematurely. Upon cancelation, I was automatically enrolled in a 14-day trial period, which could have been a cause for concern. However, within just 7 days, I received a proactive email notification informing me about the upcoming end of my trial period and the reactivation of my premium subscription – a move that, at first glance, might seem like a money-hungry tactic. Yet, upon reflection, I appreciated the clarity and foresight demonstrated by the team at cookiebot.com. This transparent communication not only prevented any unintended charges but also served as a gentle reminder to review my decision and potentially reconsider my subscription. While the initial confusion caused momentary frustration, I now see it as a testament to their commitment to customer satisfaction and integrity. Cookiebot.com has proven to prioritize customer awareness and empowerment, ensuring that users are informed and in control of their subscription status. In a world where transparency can be scarce and customer interests often overlooked, the experience with cookiebot.com stands out as a beacon of accountability and dedication to customer service. I applaud their efforts to cultivate a relationship built on trust and communication, making my interaction with their platform a truly gratifying one.
B Babaji Adamu
138 days ago

By keeping updating and help us to grow

I can't thank Cookiebot enough for their continuous updates and unwavering support in helping our business grow. Their commitment to keeping their services current has made a world of difference for us. We've seen real results, and our online presence has never been stronger. Cookiebot's dedication to our success is truly commendable. I highly recommend their services to anyone looking to stay ahead in the digital world. Thank you, Cookiebot, for being an invaluable partner in our journey.
B Babaji Adamu
138 days ago

By preserving updating and assist us to develop

My evaluate for cookiebot.com By preserving updating and assist us to develop
T Tony Geary
145 days ago

A quick and responsive agent to help me

As a small business owner, I was in dire need of a reliable cookie consent solution for my website. After some research, I stumbled upon Cookiebot and decided to give it a try. To my delight, their customer service team turned out to be just as exceptional as their product. I reached out to Cookiebot's support team with a few technical questions about implementation, and I was pleasantly surprised by the swift and helpful response I received. The agent was not only quick to assist me but also demonstrated a deep understanding of the product, guiding me through the process with clarity and patience. Their expertise and dedication truly made a difference for me, and I couldn't be more grateful for the outstanding support I received. Thanks to their quick and responsive assistance, I was able to seamlessly integrate Cookiebot into my website, ensuring compliance with data protection regulations. I highly recommend Cookiebot not only for their top-notch product but also for their remarkable customer service. It's rare to come across a company that excels in both aspects, and I'm genuinely impressed. Thank you, Cookiebot, for your exceptional support!
C César Fuente
170 days ago

Bad experience

After a disappointing experience with another cookie management solution, finding Cookiebot was a game-changer. Their commitment to customer satisfaction is unparalleled. I was initially hesitant due to a previous negative encounter with a different provider, but Cookiebot's seamless integration and customer service have won me over. Not only did they honor their promise of a free subscription for a single-page website, but their support team went above and beyond to ensure that I felt valued and supported. I can now navigate through my website with ease, assured that Cookiebot has my back. Thank you for restoring my faith in exceptional customer service.
C César Fuente
170 days ago

Honored Beyond Expectations – A Glowing Testimonial for Cookiebot.com

As a small business owner striving to make a mark in the digital world, my encounter with Cookiebot.com proved to be a transformative experience. Initially skeptical after reading mixed reviews, I decided to give them a chance. To my pleasant surprise, their service exceeded my expectations. Cookiebot.com not only upheld their promise of a free subscription for single-page websites but went above and beyond to ensure that I felt valued as a customer. Despite a minor glitch deactivating my subscription, their customer support team swiftly resolved the issue with utmost professionalism and courtesy, leaving me deeply impressed. In an industry where marketing promotions can sometimes feel too good to be true, Cookiebot.com stood out by honoring their commitment, restoring my faith in genuine customer care. The seamless rectification of the situation showcased their dedication to customer satisfaction, turning what could have been a negative experience into a testament of their integrity. I now rest assured knowing that my website is in good hands with Cookiebot.com, a company that not only delivers on its promises but also values its customers' trust. Kudos to the team for setting a shining example in the digital service realm, and thank you for going the extra mile to make this customer feel truly appreciated.
A Andreas
181 days ago

I have been using cookiebot for my…

As a small business owner, I rely heavily on e-commerce to connect with my customers. When I encountered a problem with Cookiebot on my Shopify website, I reached out to their support team for assistance. Sadly, my initial experience left much to be desired. Despite sending numerous emails over the course of a week, I received no response. However, I must commend the Cookiebot team for their swift action once they became aware of my situation. After expressing my concerns in a direct message on their social media, they immediately reached out to me and provided the support I desperately needed. Their team worked diligently to resolve the issue, and their proactive approach and dedication to customer satisfaction have won me over. I am truly grateful for their help and continued support. Cookiebot has proven to be an invaluable tool for my website, and I am pleased to continue using their services. Thank you, Cookiebot, for your exceptional assistance and for prioritizing the needs of your customers. Your commitment to resolving my issue speaks volumes about your company's integrity and dedication to customer satisfaction. I look forward to a continued partnership with Cookiebot, knowing that they value their customers' feedback and are willing to go the extra mile to ensure a positive experience.
A Andreas
181 days ago

I’ve been utilizing cookiebot for my…

My overview for cookiebot.com I've been utilizing cookiebot for my web site on Shopify. We've a problem with the app, and i've tried to contact their assist for over an week now. Numerous emails have been written to them, however i've gotten zero reply. Usually i've by no means had any problem with them. However this has simply taken to a lot time now.
R Reed
184 days ago

The support really cares about customer…

I can't say enough about the amazing support I received from cookiebot.com. Their team truly goes above and beyond to ensure customer satisfaction. When I encountered an issue that was not covered in their documentation, their support staff stepped in and provided the guidance I needed to resolve it. In a world filled with countless platforms and constant updates, it's understandable that some things may not be fully covered. However, the dedication of the cookiebot.com support team made all the difference. Their willingness to assist, despite the complexity of the issue, reflects a level of care and expertise that is truly commendable. As someone with a good understanding of development, I was particularly impressed by their depth of knowledge and their ability to provide tailored solutions. Their commitment to ensuring that I was able to make the most of their platform was evident in every interaction. The support I received from cookiebot.com not only solved my immediate issue but also instilled a sense of confidence and trust in their product. It's rare to come across a team that genuinely cares about their customers, and I am grateful to have found that in cookiebot.com. I highly recommend cookiebot.com to anyone looking for a reliable and supportive partner in their digital endeavors. Thank you, cookiebot.com, for your outstanding support and dedication to your customers.
R Reed
184 days ago

Unparalleled Customer Support: Going Above and Beyond Expectations

I cannot speak highly enough of the support team at cookiebot.com. Their dedication to customer satisfaction truly sets them apart. When I encountered an issue that was not covered in their documentation, they didn't hesitate to assist me in finding a solution. In today's diverse digital landscape, it's understandable that certain platforms or scenarios may not be fully covered. However, the support team's willingness to delve into the depths of my query exemplified their commitment to helping their customers, regardless of the complexity. Their genuine care and effort not only resolved my issue but also enhanced my appreciation for their service. I have no doubt that they possess an unwavering dedication to their customers' success, backed by a wealth of developer knowledge. If you're in search of a service that not only delivers on its promises but also provides unparalleled customer support, look no further than cookiebot.com.
E Emil
248 days ago

Bad support and it doesn’t function on Squarespace

After encountering numerous challenges with implementing CookieBot on my Squarespace website, I had almost given up on finding a reliable solution to manage cookies and ensure compliance. CookieBot failed to function properly, causing major disruptions to the functionality and overall appearance of our site. The support team's responses were disheartening and unhelpful, leaving me feeling frustrated and unsupported. Thankfully, I discovered , and it has been a game-changer for us. Not only does it seamlessly integrate with Squarespace, but the support team has been incredibly responsive and went above and beyond to assist with the implementation process. Our website is now fully compliant, and we no longer have to worry about cookies impacting user experience. I am thrilled with the effectiveness of and cannot recommend it highly enough to other website owners facing similar challenges with cookie management. Thank you, , for providing such a reliable and user-friendly platform, backed by exceptional customer support.
E Emil
248 days ago

Dangerous help and it does not operate on Squarespace

My assessment for cookiebot.com I've tried CookieBot for 3 months on our firm web site however CookieBot does not work on Squarespace. It blocks a number of purposeful scripts comparable to animations, cellular navigation bar, photographs, textual content, headlines and so on. and even makes all pages blanc if animations are activated in Squarespace. These items occur when the consumer first enter the web site and if they do not comply with all cookie the web site will not be purposeful. Their help is horrible. I've reached out 3 occasions and nobody provides any explanations or assist in any manner apart from sending hyperlinks to their Squarespace implementation hyperlink which is not usefull. I informed them I've gone by their steerage and the cookiebot is carried out. I will not suggest CookieBot and I've switched.

Introduction

Cookiebot.com is a comprehensive and user-friendly platform that assists website owners in complying with data privacy regulations, particularly regarding the use of cookies. With the ever-increasing focus on privacy laws, Cookiebot provides an essential solution for businesses needing to ensure their websites are compliant while maintaining a positive user experience.

Pros and Cons

  • Pros:
    • Easy implementation process.
    • Flexible and customizable cookie banner designs.
    • Complies with major data privacy regulations, such as GDPR and CCPA.
    • Efficient scanning and classification of cookies.
    • Regular updates keep the service up to date with evolving regulations.
  • Cons:
    • Some advanced features may require technical expertise to configure.
    • Limited options for smaller websites on the free plan.

User Experience

Cookiebot offers a seamless user experience, allowing website owners to quickly and easily implement a compliant cookie solution. The intuitive interface guides users through the necessary steps, ensuring smooth integration with their websites. The platform's scanning capabilities accurately detect and classify cookies, providing transparency to both website owners and visitors.

Pricing and Value for Money

Cookiebot offers various pricing options tailored to meet the needs of different businesses. While the free plan provides basic functionality, larger websites or those needing advanced cookie consent features may find the paid plans more suitable. The value for money is evident in the platform's robust scanning capabilities, ease of use, and ongoing support for regulatory compliance.

Customer Service

Cookiebot provides excellent customer service, offering multiple channels for support, including a comprehensive knowledge base, FAQs, and responsive email support. The support team is knowledgeable and prompt in addressing any queries or concerns, ensuring a positive customer experience.

Product Quality and Selection

The quality of Cookiebot's product is exceptional, consistently meeting the standards required for data privacy compliance. Furthermore, the platform offers a wide selection of features to cater to the varying needs of website owners, ensuring a tailored solution for every business.

Website Usability

Cookiebot's website is user-friendly, with a clean and organized layout that provides easy navigation and access to relevant information. The documentation and guides available on the site are comprehensive and well-structured, ensuring users can quickly find the information they need.

Returns and Exchanges

Cookiebot does not offer returns or exchanges as it is a service-based platform. However, the platform provides a free plan that allows users to evaluate the service's suitability before committing to a paid subscription.

Promotions and Discounts

Cookiebot occasionally offers promotions and discounts, particularly during festive seasons or upon the release of major updates. These promotional offers provide an opportunity for new users to experience the platform's capabilities at a discounted rate.

Reputation

Cookiebot has built a strong reputation in the industry for its commitment to data privacy compliance. The platform is widely recognized as a leading solution for cookie consent and regulatory compliance, with numerous positive testimonials from satisfied customers.

Payment Options

Cookiebot accepts various payment options, including major credit cards and online payment gateways such as PayPal. This flexibility ensures convenient and secure transactions for customers worldwide.

Loyalty Programs

Cookiebot does not currently offer a loyalty program. However, the platform's focus on providing a reliable and high-quality service builds trust and loyalty among its user base.

Customer Reviews

Customer reviews for Cookiebot are overwhelmingly positive, with many users expressing satisfaction with the platform's features, ease of use, and prompt customer support. The positive reviews highlight the effectiveness of Cookiebot in helping websites achieve compliance with data privacy regulations.

Community Involvement

Cookiebot actively engages with the data privacy community by participating in conferences, webinars, and events. The platform's team shares knowledge and insights on data privacy regulations and advancements, further establishing their authority in the field.

Shipping and Costs

As a digital service, Cookiebot does not involve any physical shipping. The costs associated with the platform are subscription-based, with pricing tiers dependent on the size and requirements of the website. There are no hidden costs or additional charges, providing transparency to customers.