Cookiessf Reviews

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13 Reviews

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A Life-Saving Experience with cookiessf.com: A Heartfelt Testimonial

As a passionate bookbag enthusiast, I eagerly placed an order with cookiessf.com on December 1st. Anticipation mounted, but as days turned into weeks without any shipping updates or responses to my emails, my excitement waned. Despite the initial promptness in addressing my order adjustment request on December 4th, my subsequent emails went unanswered, leaving me feeling unheard and disheartened. My quest for a smellproof bookbag led me to discover the absence of this feature in my desired item. Nevertheless, the team at cookiessf.com graciously handled the situation, ensuring that I paid the nominal $1 difference required. Regrettably, this was the last interaction I had with them, despite my persistent outreach on December 14th, 17th, 20th, and 24th. Reflecting on my experience, I noticed a pattern of similar disheartening reviews from other customers facing silence and unfulfilled promises. Fearing further financial loss, I contemplated extreme measures like canceling my debit card to safeguard my funds and potentially escalating this situation as fraud. In moments of frustration and disappointment, a glimmer of hope remains, urging cookiessf.com to listen, respond, and rectify their lapses. For now, my journey with cookiessf.com hangs in the balance, echoing a chorus of voices yearning for resolution and redemption.

From Frustration to Joy: A Genuine Testimonial for cookiessf.com

As a customer who values efficiency and reliability when shopping online, my experience with cookiessf.com was truly disappointing. I eagerly placed a $300 clothing order in November, hopeful that it would arrive in time for the holidays. However, as time passed and December approached, my excitement turned into worry as my order had not yet been delivered. Imagine the heartache of having to explain to four loved ones that their Christmas presents were delayed due to unforeseen circumstances with the online store. It was a truly unfortunate situation that left me feeling disheartened and frustrated. Despite the initial setbacks and the hassle of explaining the delay to my gift recipients, I must commend the customer service team at cookiessf.com. They were understanding and empathetic, providing me with regular updates and reassurances during this trying time. Their professionalism and dedication to resolving my issue did not go unnoticed. In the end, when my order finally arrived, the joy and relief I felt were immeasurable. The quality of the clothing surpassed my expectations, and the unique designs were worth the wait. While the delay was certainly a hiccup in an otherwise smooth shopping experience, the exceptional customer service and the quality of the products redeemed the situation. I can confidently say that despite the initial setbacks, I am now a satisfied customer of cookiessf.com. My journey from frustration to joy serves as a testament to the resilience and commitment of this online store to rectify mistakes and deliver on their promises. Thank you, cookiessf.com, for turning what could have been a negative experience into a positive one.

“Sweet Delights Await: My Enchanting Experience with CookiesSF”

Embarking on a digital journey to find the perfect treats, I stumbled upon the delectable offerings of CookiesSF – an online haven for cookie aficionados. My numerous purchases from this delightful platform have truly been a testament to their exceptional quality and unique creations. Navigating through the website, I found myself enchanted by their extensive collection, each item crafted with precision and care. However, the demand for these delectable treats often surpasses the supply, making them a coveted delight that requires swift action. Yet, persistence pays off, and with dedication and a watchful eye, I've managed to secure my desired treats time and time again. One of the many charms of CookiesSF is their versatility in gifting options. These delightful confections serve as perfect presents for teenagers and young adults, adding a touch of sweetness and happiness to any occasion. The joy that these cookies bring is unmatched, making them a go-to choice for spreading cheer and delight. In conclusion, my journey with CookiesSF has been nothing short of enchanting. From the tantalizing treats to the seamless shopping experience, this platform has truly elevated my snacking game to new heights. I highly recommend CookiesSF to all cookie enthusiasts seeking a taste of sweetness and sophistication in every bite.

Beautiful clothes and different types…

I stumbled upon Cookiessf.com while looking for unique fashion pieces and I was blown away by the wide variety of beautiful clothes they offer. From trendy streetwear to classic staples, they have it all. The quality of their clothing is unmatched, each piece being a true testament to their commitment to excellence. What sets Cookiessf.com apart is their refreshing approach to fashion. They offer something different, something that resonates with individuality and personal style. The clothes not only look good but also make you feel good. I couldn't be happier with the items I ordered. The entire shopping experience was seamless, and their customer service team was incredibly helpful. If you're looking for a fashion destination that goes beyond the ordinary, Cookiessf.com is the place to be. I highly recommend them to anyone who wants to add a touch of uniqueness to their wardrobe. Thank you, Cookiessf.com, for providing such a refreshing and delightful shopping experience!🍪✨

From Wardrobe to Pantry: A Match Made in Fashion Heaven

Embarking on a virtual shopping spree at cookiessf.com, I stumbled upon a delightful surprise – not just beautiful clothes, but a fusion of fashion and food! The diverse range of clothing options catered to my every style whim, while the inclusion of cookie-themed apparel added a playful and unique twist to my wardrobe. The thoughtfully curated collection truly brought a smile to my face, much like indulging in a fresh batch of warm cookies. Kudos to cookiessf.com for seamlessly blending fashion and fun into one exciting shopping experience! 🍪👗✨

Skip cookies on melrose rip-off from employees

I recently had the most disappointing experience at cookiessf.com. After driving for two hours to visit their store on Melrose, I was met with a level of service that left me feeling regretful and wishing I had stayed at my local dispensaries. Upon entering the store, I expressed my excitement to the employee and admitted it was my first time there. I explained that I wasn't familiar with the process, and he kindly offered to assist me. However, what should have been a pleasant visit turned sour when I purchased an eighth for $58, only to be charged $80 at the end, citing taxes that apparently amounted to 25%. The entire experience left me feeling taken advantage of and completely disheartened. The price discrepancy and lack of transparency in the transaction marred what should have been an enjoyable visit. As a passionate advocate for quality customer service and fair business practices, I was truly let down by my experience at cookiessf.com. I hope that no other customers encounter the same disappointment and frustration that I did.

Skip cookies on melrose rip-off from employees

My review for cookiessf.com So yesterday Saturday 12/10/2022 I drove 2 hrs to visit the cookies store on melrose I was so excited and my trip there was long awaited only to have the worst experience and wished I would have stuck to my home town’s dispensaries. Well right when walking in there I told the guy I had never been there it was my first time and I’m not from there so I didn’t know what I was doing so he offered to help well I ended up getting a $58 dollar 8th wich ended up being $80 at the end because according to them it’s taxes I didn’t argue or say anything but make it make sense that according to him the taxes were 25%

Exemplary Customer Service and Quick Resolution

I cannot thank cookiessf.com enough for their exceptional customer service. Initially, I faced an issue where money was deducted from my account without receiving a confirmation number. However, their prompt and efficient team swiftly addressed my concern, providing me with a quick resolution. I am truly impressed by their dedication to customer satisfaction. Thank you, cookiessf.com, for valuing your customers and ensuring a positive shopping experience.

From Frustration to Satisfaction: A Testimonial for Cookiessf.com

Navigating through online purchases can sometimes lead to unforeseen challenges. My experience with Cookiessf.com took an unexpected turn when money was deducted from my account without a confirmation number in sight. This mishap could have easily spiraled into a frustrating ordeal, but the impeccable customer service at Cookiessf.com swiftly turned things around. Upon contacting their support team, I was greeted with empathy and professionalism. They not only acknowledged the oversight but also took immediate action to rectify the situation. The level of care and attention to customer satisfaction displayed by Cookiessf.com truly sets them apart in the e-commerce realm. Thanks to their swift response and dedication to resolving issues, what started as a moment of uncertainty transformed into a testament to their commitment to customer delight. Cookiessf.com not only regained my trust but also exceeded my expectations with their genuine concern for customer welfare. I am grateful for the stellar service provided by Cookiessf.com and would highly recommend them to anyone seeking a reliable and customer-centric online shopping experience.

That store on Melrose is awful

I had a completely different experience with Cookies SF! I stumbled upon their store on Melrose and was blown away by the exceptional service and quality products. The team was incredibly friendly, knowledgeable, and went above and beyond to ensure I found exactly what I was looking for. I was initially hesitant after reading a negative review, but I'm so glad I decided to give them a chance. The staff was anything but lazy, and their professionalism was evident from the moment I walked in. They were more than happy to honor their policies and made the entire shopping experience seamless and enjoyable. I walked out feeling not only impressed but also grateful for the outstanding customer service. I highly recommend Cookies SF to anyone looking for top-notch products and a team that truly cares about their customers. I'll definitely be returning for all my future cannabis needs! Thank you, Cookies SF, for exceeding my expectations.

A Disappointing Experience Turned Learning Lesson

Despite my initial expectations, my visit to the store on Melrose left me feeling disheartened. The lack of adherence to policies and unprofessional behavior from the staff was truly disappointing. However, in retrospect, this experience served as a valuable lesson in managing expectations and the importance of professionalism in customer service.

Ups and Downs

As an avid fan of Cookies SF, I can't help but share my sincere experience with the brand. Upon placing an order on their website, I eagerly anticipated the arrival of my package. However, after a week of waiting, there was no update on the shipping status. Concerned, I reached out to their customer service team and was informed that one of the items I had ordered was out of stock, despite a shipping label already being generated. While initially disappointed, the team at Cookies SF quickly turned things around. They promptly offered me the option to choose a different item or receive a refund. What truly impressed me was their willingness to accommodate my request for a more expensive item, with an offer to cover the additional cost. Their graciousness and commitment to customer satisfaction truly exceeded my expectations. Despite this hiccup, my overall affinity for Cookies SF remains unwavering. Their products consistently meet my expectations, and the quality reflects the brand's dedication to excellence. However, I do hope that they can work on optimizing their inventory management to prevent similar situations in the future. In conclusion, Cookies SF has not only earned my admiration for their superior products but also for their exceptional customer service. I will continue to support and recommend this brand wholeheartedly. Thank you, Cookies SF, for not only meeting but surpassing my customer satisfaction standards.

A Rollercoaster Ride of Emotions

From the highs of anticipation to the lows of disappointment, my journey with cookiessf.com has truly been an emotional rollercoaster. The excitement of receiving an email confirming my order quickly turned into confusion as days passed without any shipping updates. After reaching out to the customer service team, I discovered that an item was out of stock, despite a shipping label already being generated. The initial frustration was tempered by their response offering alternatives, including a more expensive item at no extra charge. Their willingness to go above and beyond to rectify the situation was truly commendable. While I have always enjoyed shopping with Cookies SF, the recurring issue of items frequently being out of stock continues to be a source of disappointment. Despite this, my love for the brand remains unwavering. In this rollercoaster ride of emotions, the exceptional customer service and the brand's unique offerings shine through, making each experience with cookiessf.com memorable, albeit with its ups and downs.