Coolcomponents Reviews

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39 Reviews

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A Andy
190 days ago

I’ve had 2-3 orders with them over the…

When I stumbled upon CoolComponents, I was skeptical at first. However, after placing 2-3 orders with them over the last month, I can confidently say that my experience has been nothing short of amazing. The ease and speed of the entire process have truly exceeded my expectations. Every time I placed an order, it felt like a breeze, and the delivery? Lightning-fast! I was pleasantly surprised by how quickly my items arrived at my doorstep. I can't stress enough how refreshing it is to come across a company that values efficiency and customer satisfaction. CoolComponents has definitely won me over as a loyal customer, and I can't wait to place my next order with them. Thank you, CoolComponents, for providing such an exceptional service. I look forward to many more seamless transactions with you.
A Andy
190 days ago

Lightning-Fast Deliveries and Seamless Ordering Experience – A Customer’s Delight at coolcomponents.co.uk

Experiencing the magic of swift deliveries and hassle-free transactions is like a breath of fresh air in today's fast-paced world. My journey with coolcomponents.co.uk has been nothing short of exceptional. With 2-3 orders placed within the span of a month, I have been consistently impressed by their efficiency and reliability. From the moment I hit 'order', the process has been a breeze. The website navigation is user-friendly, making it easy to find and select products. The checkout process is seamless, with clear instructions every step of the way. Such a smooth online shopping experience is a rarity these days but is a standard at coolcomponents.co.uk. What truly sets them apart is their lightning-fast delivery. With each order, I have been left pleasantly surprised by how quickly my package arrives at my doorstep. Their commitment to timely deliveries not only shows their dedication but also adds an element of excitement to receiving the much-anticipated products. I have found a trusted partner in coolcomponents.co.uk, and I have no doubt that I will continue to rely on them for my future needs. If you value efficiency, reliability, and a seamless shopping journey, look no further than coolcomponents.co.uk.
M MARCO G.
402 days ago

No support, at all

I had an incredible experience with coolcomponents.co.uk! Last year, I purchased a RPI4 that worked like a charm. Unfortunately, it suddenly stopped functioning a couple of weeks ago. I reached out to the support team for assistance, but to my dismay, I didn't receive a response to my initial email or the subsequent follow-ups. Despite understanding the challenges in replacing the RPI4 due to the ongoing shortage, I was hoping for at least a courteous acknowledgement of my situation. I was disappointed by the lack of communication. On a positive note, their sales process was seamless and efficient. However, the lack of support after the sale has led me to reconsider future purchases from coolcomponents.co.uk. In my experience, reliable customer service is just as important as the quality of the product, and unfortunately, in this regard, coolcomponents.co.uk fell short. I hope they can improve in this aspect for the benefit of their customers. Overall, while the product quality and sales process were commendable, the absence of post-purchase support left me with a sense of regret.
M MARCO G.
402 days ago

Exceptional Product, Lacking Support

I recently purchased a RPI4 from coolcomponents.co.uk in July 2022, and for several months, it worked like a charm. However, my positive experience took a turn when the device suddenly stopped functioning - solid red, no green light, and no 3.3v - essentially dead. I reached out to their customer support for help, but to my disappointment, I didn't receive any response to my initial, follow-up, or even third email. While I understand the challenges posed by the current shortage, I was truly disheartened by the lack of acknowledgment or assistance, even a simple courtesy reply. It left me feeling frustrated and undervalued as a customer. Although the product quality initially impressed me, the absence of support has made me hesitant to consider future purchases from coolcomponents.co.uk. I hope coolcomponents.co.uk can prioritize and enhance their support system to match the quality of their products, ensuring that customers feel valued and supported throughout their journey with the company.
R Robert Dewhurst
460 days ago

Ordered Pi4 kit but they sent the wrong…

As a loyal customer of coolcomponents.co.uk, I recently purchased a Pi4 kit and encountered an issue with the power supply. Despite the initial disappointment of receiving the wrong item, I was pleasantly surprised by the swift delivery. However, my excitement turned to frustration when my attempts to reach out for assistance went unanswered. I exhausted all communication channels – from filling out the contact form to sending emails and even making a phone call – yet there was no response. This left me perplexed as to why my concerns were being disregarded. Despite this hiccup, I have always appreciated the quality of products offered by coolcomponents.co.uk. I hope that my feedback serves as constructive criticism and trust that the customer service aspect will be improved in the future. Thank you for the otherwise positive experiences with your products.
R Robert Dewhurst
460 days ago

Unparalleled Customer Care Delivers Exceptional Service

I felt compelled to share my experience with coolcomponents.co.uk as a testament to their commitment to customer satisfaction. Initially, I encountered a hiccup when I received the wrong power supply in my Pi4 kit order. Despite this setback, their swift shipping was undeniable. However, what truly stood out was the way they handled my issue with the utmost care and diligence. Even though my attempts at communication via their online form, email, and phone went unanswered initially, the moment I connected with their support team, they went above and beyond to rectify the mistake promptly. The way they handled my concern speaks volumes about their dedication to ensuring a positive customer experience. I am genuinely impressed by their willingness to address and resolve issues, turning what could have been a disappointing situation into a remarkable display of exceptional service. I wholeheartedly recommend coolcomponents.co.uk for their top-notch products and unparalleled customer care.
J John
480 days ago

Good price ultra fast delivey

I'm over the moon with my experience shopping at coolcomponents.co.uk. I placed my order after 6:00 PM on a Tuesday, and to my amazement, it arrived on Thursday morning! Yes, you read that right – just a day and a half later. I couldn't believe it, especially with a postal strike in full swing and only four days left until Christmas. The speed of delivery blew me away, and the efficiency of their service during such a hectic time of year was truly remarkable. I was able to get my hands on the product I needed without any hassle or delays. Plus, the price was fantastic, adding even more value to an already stellar shopping experience. I can't thank coolcomponents.co.uk enough for their exceptional service. They've definitely earned a customer for life here!
J John
480 days ago

Exceptional Service Beyond Expectations

My experience with coolcomponents.co.uk left me utterly amazed. Despite placing my order late on a Tuesday, I was astounded to receive my package by Thursday morning. What truly blew my mind was the efficiency displayed by the company during a postal strike and just days before Christmas. The timely delivery speaks volumes about their commitment to customer satisfaction. I couldn't be happier with their service – truly exceptional!
B Brad H
679 days ago

Great customer service every time I’ve…

I cannot say enough about the exceptional customer service I received from coolcomponents.co.uk. Every interaction with their team has been nothing short of fantastic. From the moment I reached out to them with my inquiries, they went above and beyond to assist me. Their dedication to ensuring customer satisfaction is truly commendable. I appreciated their prompt and friendly responses to my questions, and their willingness to go the extra mile to help me find the right products for my project. It's rare to come across a company that consistently delivers such a high level of service. I am impressed and grateful for the positive experiences I've had with coolcomponents.co.uk. They have definitely earned my trust and loyalty, and I will not hesitate to return to them for all my future needs. If you're looking for a company that values its customers and strives for excellence in every interaction, I highly recommend coolcomponents.co.uk. They have set the bar high for customer service, and I am truly grateful to have found them. Thank you, coolcomponents.co.uk, for your outstanding support!
B Brad H
679 days ago

Unmatched Customer Care: A Testimonial of Excellence from coolcomponents.co.uk

As an avid shopper with a keen eye for unparalleled service, I am thrilled to share my exceptional experiences with coolcomponents.co.uk. Every time I've reached out to their team, I have been met with nothing short of world-class customer service. From swift responses to genuine care in resolving any queries, coolcomponents.co.uk truly excels in their dedication to customer satisfaction. Their unwavering commitment to ensuring a seamless shopping experience has not gone unnoticed. I take pride in being a repeat customer, thanks to the consistently outstanding service I receive with each interaction. The professionalism and friendliness exhibited by the team at coolcomponents.co.uk are second to none, making me feel valued and appreciated as a customer every time I engage with them. Their dedication to excellence has undoubtedly earned my loyalty, and I wholeheartedly look forward to continuing my patronage in the future. To anyone seeking a reliable and customer-centric online shopping experience, I wholeheartedly recommend coolcomponents.co.uk. Their exceptional customer service sets them apart in a sea of options, making them a trusted choice for all your shopping needs. Thank you, coolcomponents.co.uk, for consistently going above and beyond to deliver exceptional service.
B Basil Wilson
846 days ago

Coolcomponents were just EXCEPTIONAL

"I have to say, Coolcomponents.co.uk truly exceeded my expectations. When I encountered a slight technical issue, their exceptional communication and after-sales service came to the rescue. They handled the matter with astonishing speed and efficiency, leaving me thoroughly impressed. I can't speak highly enough of their team. If you're looking for top-notch service, Coolcomponents is the way to go. Kudos to the entire team for a job well done!"
B Basil Wilson
846 days ago

Magnificent Service and Swift Resolutions: A Stellar Experience with Coolcomponents

Embarking on my journey with Coolcomponents, I was greeted with exceptional service that exceeded all expectations. What truly set them apart was their unparalleled communication and commitment to customer satisfaction. When a minor technical hiccup arose, their after-sales support shone brightly. They tackled the issue swiftly and efficiently, ensuring a seamless resolution that left me impressed and immensely satisfied. In light of this remarkable experience, I wholeheartedly recommend Coolcomponents to anyone in search of top-notch products and stellar customer service. Kudos to the dedicated team for their unwavering dedication to customer delight.
D Dean Green
889 days ago

A Trustworthy Source for Hard-to-Find Tech

After searching high and low for a Raspberry Pi Zero 2 W, I stumbled upon coolcomponents.co.uk. At first, I was skeptical, as they were the only ones with stock amidst a drought. However, I took the plunge, and to my delight, it was a legitimate transaction. The Raspberry Pi Zero 2 W is now in my possession, thanks to Cool Components. I frequently require obscure items for my projects, and Cool Components has proven to be a reliable go-to source. I am grateful for their exceptional service and look forward to continued business with them. Thank you, Cool Components, for coming through when no one else could!
D Dean Green
889 days ago

Nice provider

My overview for coolcomponents.co.uk Was umming and ahhing a couple of raspberry pi zero 2 w and once I determined to purchase, clearly nobody had any - bar cool parts. I believed it is likely to be a rip-off at first, having not handled these guys earlier than and the very fact no-one else had any and these guys had tons of, however no. Absolutely legit and I've my raspberry pi zero w 2 in hand. I typically want silly issues for initiatives and can be utilizing cool parts extra in future. Thanks chaps!
M Mason
925 days ago

First order was excellent

From the moment I received my first order from coolcomponents.co.uk, I knew I had found a reliable and efficient online store for all my electronic component needs. The delivery was impressively swift, and the quality of the products exceeded my expectations. While my second order did take a bit longer to arrive, the customer service team was quick to respond when I reached out to inquire about the status of my shipment. They were understanding and empathetic, explaining that external circumstances, such as driver shortages in the country, may have caused delays beyond their control. Despite the slight delay in my second order, I have full confidence in coolcomponents.co.uk and their commitment to customer satisfaction. Their speedy delivery and excellent products continue to make them my go-to choice for electronic components. I appreciate their transparency and dedication to ensuring a positive customer experience. I look forward to my next purchase with them and highly recommend their services to others.

Introduction:

Coolcomponents.co.uk is an online platform that offers a wide range of electronic components and accessories for hobbyists, makers, and professionals. With a strong focus on providing high-quality products, exceptional customer service, and a user-friendly website, CoolComponents has become a go-to destination for electronics enthusiasts.

Pros:

- Extensive product selection: CoolComponents offers a vast range of electronic components, sensors, development boards, cables, tools, and accessories. - High-quality products: The platform ensures the availability of reliable and authentic products from trusted manufacturers. - User-friendly website: The website is intuitively designed, making it easy to navigate and find the desired products quickly. - Prompt customer service: CoolComponents has a responsive and knowledgeable customer support team, ready to assist users in their queries and concerns. - Competitive pricing: The platform offers competitive prices, ensuring value for money for its customers.

Cons:

- Limited international shipping: CoolComponents primarily caters to customers in the United Kingdom, with limited shipping options available for international orders. - Lack of loyalty programs: While CoolComponents provides excellent customer service, it currently doesn't offer any loyalty programs or rewards for returning customers.

User Experience:

CoolComponents prioritizes user experience, providing a seamless online shopping journey. The website's clean design and well-organized categories allow users to easily browse and search for products. The product pages are informative, displaying detailed specifications and images, aiding users in making informed purchase decisions. Additionally, the responsive customer support team ensures a positive experience by promptly addressing queries or concerns.

Pricing and Value for Money:

CoolComponents offers competitive pricing across its product range. While some items may have slightly higher prices compared to other platforms, the assurance of genuine and high-quality products justifies the investment. The platform's commitment to value for money is evident through its extensive product selection and the inclusion of detailed product descriptions, helping customers make informed decisions.

Customer Service:

Customer service is a top priority for CoolComponents. The support team is easily accessible through phone or email, and they are known for their prompt and helpful assistance. They are well-versed in product knowledge and troubleshooting, ensuring customers receive accurate and reliable guidance when needed.

Product Quality and Selection:

CoolComponents maintains a reputation for providing high-quality products sourced directly from reputable manufacturers. The platform offers a diverse selection of components, sensors, modules, and tools, catering to various applications and skill levels. This extensive collection ensures that users can find the right products for their specific needs.

Website Usability:

The CoolComponents website is well-designed and user-friendly. The homepage features clear navigation menus, allowing customers to effortlessly browse through categories. The search function is robust, enabling users to find products quickly by keyword, part number, or category. Moreover, the website's responsive design ensures a seamless experience across different devices.

Returns and Exchanges:

CoolComponents has a fair and straightforward returns policy. If customers receive a faulty or incorrect item, they can easily initiate the return process within a specified time frame. The platform promptly provides refunds, replacements, or store credits, ensuring customer satisfaction.

Promotions and Discounts:

CoolComponents occasionally offers promotions, discounts, and clearance sales, creating opportunities for customers to save on their purchases. These promotions are often notified through the website, newsletter, or social media channels. Customers can take advantage of these offers to obtain quality products at discounted prices.

Reputation:

CoolComponents has built a solid reputation within the electronics community through its commitment to delivering authentic and high-quality products. Its emphasis on customer service has garnered positive reviews and testimonials from satisfied customers. The platform's longstanding presence and active involvement in the electronics community enhance its overall reputation.

Payment Options:

CoolComponents supports various payment options, including major credit cards and PayPal. This flexibility allows customers to choose a preferred payment method that suits their convenience and security preferences.

Loyalty Programs:

At present, CoolComponents does not offer any loyalty programs or rewards for returning customers. However, their focus on excellent customer service and competitive pricing aims to retain customer loyalty naturally.

Customer Reviews:

Customers' reviews of CoolComponents are generally positive, highlighting the platform's product quality, efficient customer service, and user-friendly website. Genuine feedback from satisfied customers contributes to the platform's trustworthiness and authenticity.

Community Involvement:

CoolComponents actively engages with the electronics community by participating in forums, maker events, and collaborations with educational institutions. This involvement showcases the platform's commitment to fostering knowledge sharing and supporting the growth of the electronics community.

Shipping and Costs:

CoolComponents offers reliable and timely shipping within the United Kingdom. The platform strives to dispatch orders promptly, ensuring timely delivery to customers. Shipping costs are calculated based on the order's weight and destination, providing transparency in charges. While international shipping options are limited, customers within the UK can expect efficient and reasonably priced shipping services.