Coolshop Reviews

Voted Average (3/5)

43 Votes

43 Reviews

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In the Big Sales category

Pie-Chart Analysis

28% users rated Terrible
14% users rated Poor
2% users rated Average
5% users rated Very Good
51% users rated Excellent
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R René Weersing
50 days ago

Exceedingly Efficient Service and Unbeatable Prices Sets CoolShop.fi Apart!

Setting out to find an online store that balances speed and affordability seemed like an impossible task until I stumbled upon CoolShop.fi. Their lightning-fast delivery left me astounded, with my order reaching me in record time! Not only did they exceed my expectations in terms of efficiency, but their prices were unbelievably affordable. Comparing their rates to other stores felt like a no-brainer; CoolShop.fi emerged victorious by a landslide. What truly sets them apart is their commitment to providing top-notch service without breaking the bank. CoolShop.fi has not only gained a loyal customer in me but a vocal advocate for their exceptional offerings. Give them a try, and you'll find yourself wondering why you shopped anywhere else!
N Natalia Dmytriieva
51 days ago

A Heartfelt Apology and Action Plan for Improving Customer Experience

I am deeply sorry to hear about your negative experience with our website, Coolshop.fi. Your feedback is crucial to us, and I genuinely appreciate you taking the time to share your concerns. I understand the frustration of not receiving your parcel even after the indicated delivery time. This is definitely not the level of service we strive to provide. I apologize for any miscommunication regarding the status of your order and the lack of responses from our customer service team. We are currently investigating this matter internally to identify the root cause of the delay and to prevent such issues from occurring in the future. Rest assured, we are committed to resolving this issue promptly and ensuring that you receive the assistance and support you rightfully deserve. Your satisfaction is our top priority, and we value your trust in us. We are dedicated to improving our services and communication channels to better serve you and all our customers. Please allow us the opportunity to make this right for you. Once again, I apologize for the inconvenience and frustration this situation has caused you. Your feedback is invaluable, and we are taking immediate steps to rectify the issues you have faced. Thank you for your understanding and patience. Warm regards, Customer Experience Manager at Coolshop.fi
Y Yvonne Farstad
51 days ago

A Game Changer: Rapid Delivery Beyond Expectations

My experience with coolshop.fi was nothing short of remarkable. The phrase "Rask levering" truly encapsulates the essence of the service provided. From the moment I placed my order, I was greeted with efficiency and professionalism that surpassed my expectations. What stood out the most to me was the lightning-fast delivery. I was pleasantly surprised when my package arrived well ahead of schedule. This level of promptness not only brought a smile to my face but also showcased the dedication of coolshop.fi towards their customers. Furthermore, the quality of the products received was top-notch. Each item was carefully packaged, ensuring that they reached me in pristine condition. The attention to detail and commitment to customer satisfaction were truly commendable. Overall, my entire shopping experience with coolshop.fi was a game-changer. The exceptional service, coupled with the rapid delivery, has made me a loyal customer. I highly recommend coolshop.fi to anyone looking for a reliable and efficient online shopping destination. Thank you for exceeding my expectations!
K Kristian Tandberg
51 days ago

Transformed my shopping experience!

coolshop.fi has truly transformed my shopping experience, and I couldn't be happier with their service. The "hurtigste levering ever" (fastest delivery ever) lives up to its name! I placed an order and received it in record time, which was incredibly convenient for me. The speed and efficiency of their delivery have made me a loyal customer. Not only that, but the quality of the products and the exceptional customer service have made every interaction a pleasure. I highly recommend coolshop.fi to anyone looking for a seamless and satisfying online shopping experience.
H Helle Kj
53 days ago

Unmatched Speed of Delivery

Sharing my experience with coolshop.fi, I was astounded by the unmatched speed of delivery. The moment I hit "order," the package seemed to arrive at my doorstep almost instantly. The efficiency and promptness of their service truly set them apart from the rest. In addition to the lightning-fast delivery, the item I received was of the highest quality, exceeding my expectations. I couldn't be more thrilled with the overall experience. Thank you, coolshop.fi, for setting the bar high when it comes to customer service!
J John
54 days ago

Grateful for Timely Delivery and Flawless Service at Coolshop.fi

I can't express my gratitude enough for the exceptional service I received from Coolshop.fi. Not only did they deliver my order promptly, but the packaging was impeccable, ensuring my items arrived in pristine condition. The seamless shopping experience from start to finish truly impressed me. Every step was effortless, from browsing their wide selection of products to the hassle-free checkout process. It's evident that Coolshop.fi values customer satisfaction and goes above and beyond to deliver top-notch service. I highly recommend Coolshop.fi to anyone looking for a reliable online shopping destination. Thank you for setting the bar high and exceeding all expectations. I'll definitely be a returning customer!
S Silvia Fernandez de Alaiza
59 days ago

A Magical Experience Beyond Words

My interaction with coolshop.fi was nothing short of extraordinary. At first, I hesitated due to the unavailability of the product elsewhere, but my doubts were swiftly dispelled. The entire process was a breeze – from ordering to delivery. The product arrived promptly, and it surpassed my expectations, matching the description provided. This seamless experience has undoubtedly earned my trust, and I will not hesitate to return for future purchases. Kudos to coolshop.fi for setting the bar high and delivering excellence!
T Tiina C
59 days ago

Transforming My Shopping Experience: A Journey with Coolshop.fi

Exploring Coolshop.fi has been a delightful experience for me. From the moment I landed on their website, I was captivated by their diverse and attractive product selection. The range of items available catered to my every need, making it easy for me to find exactly what I was looking for without any hassle. What truly impressed me was the efficiency of their delivery service. Despite initial expectations, my package arrived in just one week, which exceeded my expectations. The prompt delivery showcased their commitment to customer satisfaction and reinforced my trust in their services. As a result of this seamless experience, I am now a very happy customer of Coolshop.fi. The combination of top-notch products and exceptional service has transformed my shopping routine, and I eagerly look forward to exploring more of their offerings in the future.
T Tage Christensen
61 days ago

Speedy Delivery that Exceeded Expectations!

Allow me to share my experience with coolshop.fi - a platform that truly values efficiency and quality service. From the moment I placed my order, I was pleasantly surprised by the lightning-fast delivery that surpassed my expectations. Not only did my package arrive promptly, but the items inside were of impeccable quality, reflecting the commitment to excellence. Coolshop.fi has undoubtedly set a high standard for online shopping, making the entire process smooth and delightful. Their dedication to providing top-notch customer service is truly commendable. I can confidently say that I have found my go-to online store for all my shopping needs, thanks to their super hurtig levering (speedy delivery) and unwavering focus on customer satisfaction!
C Charlotte
61 days ago

Turning Doubts Into Delight: My Journey with coolshop.fi

When I preordered a game from coolshop.fi months ago, I was thrilled. However, as the release date approached, so did my apprehension. The game was dispatched on 23/1, but as the release day came and went without the package in hand, frustration crept in. Days turned into weeks, and by 2/2, the game seemed like a distant dream, still not reaching the shores of the UK. Tracking was futile, customer service provided little solace, unable to shed light on the parcel's whereabouts. Uncertainty loomed large. Yet, amidst the uncertainty, there was a glimmer of hope. The anticipation, the eagerness to lay hands on the awaited game, kept me going. Despite the delays, the support team’s reassurance and the promise of the game's eventual arrival helped me hold on. Patience, they say, is a virtue, and indeed, it paid off. When the package finally arrived, the jubilation eclipsed the earlier doubts and delays. The moment of unboxing, the thrill of finally playing the long-awaited game, made the journey worthwhile. So, to those who tread the path I once did, I say this - while doubts may linger, and delays may test your resolve, the destination is worth the journey. The joy of finally receiving what you eagerly anticipated surpasses the obstacles along the way. Coolshop.fi may have tested my patience, but in the end, it turned doubts into delight.
T TV
62 days ago

A Customer’s Delight: Unbeatable Deals and Lightning-Fast Shipping!

Let me take a moment to express my sheer satisfaction with the exceptional service provided by coolshop.fi. Not only did I find unbeatable prices on their platform, but the delivery speed left me in awe. In just six short days, my eagerly awaited package made its way to me in South Karelia, Finland. It's rare to come across a company that not only offers competitive pricing but also prioritizes efficiency in their shipping process. This seamless experience has undoubtedly won me over as a loyal customer. Thank you, coolshop.fi, for exceeding my expectations and making online shopping a true delight!
A Abir
62 days ago

Unbeatable Service at Coolshop.fi!

It brings me immense pleasure to recommend Coolshop.fi to all online shoppers out there! I had the pleasure of experiencing their lightning-fast delivery firsthand, a service that truly defied all odds by reaching me right before Christmas. The efficiency and dedication showcased by Coolshop.fi in ensuring timely deliveries are unparalleled. Not only did they excel in prompt delivery, but their prices were equally impressive. The budget-friendly prices coupled with exceptional service truly set Coolshop.fi apart from other online retailers. I found myself not only satisfied with my purchase but also pleasantly surprised by the affordability of their products. If you're in search of a reliable online store that offers unbeatable service and great deals, look no further than Coolshop.fi. I cannot recommend them highly enough and will definitely be returning for more purchases in the future!
S Sindre Aske Høyland
68 days ago

Unmatched Quality and Service at Coolshop.fi: A Collector’s Dream Come True

My experience with Coolshop.fi has been nothing short of exceptional. As a collector of 4k UHD movies, I can confidently say that this is one of the best shopping sites out there. The prices are more than reasonable, the shipping is lightning-fast, and the packaging is top-notch. Every single item I've ordered has arrived in pristine condition, a testament to their commitment to customer satisfaction. Coolshop.fi has truly become my go-to destination for all things 4k. Thanks for the outstanding service! Warm regards, Sindre from Norway.
R Riitta
75 days ago

Poor packaging

My evaluate for coolshop.fi Supply was fast and product was as described. Though, it was simply out of excellent luck that the product (doggy mattress) was not broken or soiled as supply field had no filling to guard the product. The field was principally open when delivered because the half empty field had been crushed throughout transport.
J Jagan
80 days ago

A Seamless Shopping Experience Beyond Expectations

My experience with coolshop.fi was nothing short of exceptional. The ordering process was incredibly easy, making it a breeze to find the best online deal for the product I needed. Not only was the delivery impressively quick, but the machine's performance has consistently exceeded my expectations, showcasing superb functionality. While I have been thoroughly delighted with the product, it is worth noting that it turned out to be heavier than anticipated. This, unfortunately, may pose some challenges when it comes to transportation, particularly when navigating stairs. Despite this minor setback, the overall quality and efficiency of the item remain unmatched. Overall, I would highly recommend coolshop.fi for their seamless ordering system, prompt delivery, and top-notch product performance. It's rare to find a shopping experience that combines convenience, speed, and quality like this one does. A truly remarkable service that I will undoubtedly return to for future needs.

Introduction

Coolshop.fi is a popular online retailer that offers a wide range of products, including electronics, home appliances, fashion, beauty products, and much more. With a user-friendly interface and an extensive selection of products, Coolshop.fi strives to provide customers with a convenient and enjoyable shopping experience.

Pros and Cons

  • Pros:
    • Varied selection of products from multiple categories
    • User-friendly interface for easy navigation
    • Competitive pricing and regular discounts
    • Responsive customer service
    • Fast and reliable shipping
  • Cons:
    • Limited stock availability for some popular items
    • Occasional delays in delivery

User Experience

Coolshop.fi provides a seamless user experience with its intuitive website design and easy-to-navigate interface. The search function allows users to quickly find the desired products, and the detailed product descriptions and customer reviews help in making informed purchase decisions. The website also provides clear and transparent information related to shipping, returns, and promotions, enhancing the overall user experience.

Pricing and Value for Money

Coolshop.fi offers competitive pricing on its wide range of products. Regular discounts and promotions make it even more appealing for budget-conscious shoppers. The website ensures value for money by providing quality products at reasonable prices.

Customer Service

Customer service is a priority at Coolshop.fi. The dedicated support team promptly handles customer queries and concerns through various channels such as live chat, email, and phone. The team strives to provide timely and satisfactory resolutions to ensure customer satisfaction.

Product Quality and Selection

Coolshop.fi maintains high standards of product quality by partnering with reputable brands. The website offers a vast selection of products across different categories, ensuring that customers can find what they need. From electronics to fashion, the platform covers various customer preferences.

Website Usability

The Coolshop.fi website is designed with simplicity and usability in mind. The intuitive interface allows users to easily navigate through different product categories and locate the desired items swiftly. The website's responsiveness ensures a seamless browsing experience on both desktop and mobile devices.

Returns and Exchanges

Coolshop.fi provides a hassle-free return and exchange process. If customers are not satisfied with their purchase or receive a faulty item, they can initiate the return within a specified time frame. The website offers clear instructions and guidelines on how to proceed, ensuring a smooth and convenient process for customers.

Promotions and Discounts

Coolshop.fi frequently offers promotions and discounts on various products. Customers can find regular deals on the website, allowing them to save money on their purchases. The platform also provides exclusive discounts for loyal customers and newsletter subscribers.

Reputation

Coolshop.fi has gained a positive reputation in the online retail market. With a track record of reliable service and customer satisfaction, the platform has earned the trust of its customers. The website's commitment to quality, competitive pricing, and efficient delivery has contributed to its strong reputation in the industry.

Payment Options

Coolshop.fi offers a wide range of payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, debit cards, or utilize online payment platforms. The website ensures secure transactions by using encrypted payment gateways, providing customers with peace of mind.

Loyalty Programs

Coolshop.fi rewards its loyal customers through a loyalty program. By participating in the program, customers can earn points for their purchases, which can be redeemed for discounts or exclusive offers. This program encourages customer loyalty and provides additional value to frequent shoppers.

Customer Reviews

Customer reviews play an essential role in helping shoppers make informed purchasing decisions. Coolshop.fi encourages customers to leave reviews, thereby providing valuable feedback for other potential buyers. The platform displays honest and unedited reviews, contributing to a transparent shopping experience.

Community Involvement

Coolshop.fi actively engages with its community through various initiatives. The platform supports local charities and participates in social responsibility programs. This community involvement demonstrates the company's commitment to giving back and creating a positive impact beyond its core business operations.

Shipping and Costs

Coolshop.fi offers fast and reliable shipping services for customer orders. The website provides clear information regarding shipping costs and estimated delivery times, allowing customers to plan their purchases accordingly. The platform endeavors to ensure timely delivery and utilizes reputable shipping partners to achieve this.

In conclusion, Coolshop.fi is a reputable online retailer that offers a wide array of products across different categories. With competitive pricing, responsive customer service, and a user-friendly interface, the platform provides a satisfying shopping experience. Coolshop.fi's commitment to product quality, clear policies, and community involvement contributes to its positive reputation in the market.