Coolsnow Reviews

Voted Terrible (2/5)

5038 Votes

80 Reviews

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In the Winter sport Store category

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75% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
15% users rated Excellent
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A Andy Scott
332 days ago

BELIEVE THE HYPE THEY ARE SO INCREDIBLY…

I'm not one to leave reviews, but my experience with coolsnow.dk was so unbelievably disappointing that I felt compelled to share my story. A few weeks ago, I requested to cancel my order due to concerns about the product's quality. Unfortunately, there was absolutely no communication from the company, and I never received a refund. When the SUPs (Stand Up Paddleboards) finally arrived, we refused the delivery. Despite numerous attempts to contact CoolSnow, we were met with complete radio silence. However, after sharing my experience, I'm hopeful that others who have had similar encounters will come forward and perhaps collectively work towards getting our hard-earned money back. I believe in second chances, and I'm hopeful that CoolSnow will work to improve their customer service and communication in the future. But for now, I urge others to heed caution when considering making a purchase from them.
A Andy Scott
332 days ago

My Journey with CoolestSnow: From Hope to Disappointment

Reflecting on my experience with CoolestSnow, I must say I was initially drawn in by the hype surrounding their products. However, as time passed, my excitement turned into frustration and disbelief at the lack of service I encountered. After placing an order on coolsnow.dk, concerns started to arise regarding the quality of the items. With a heavy heart, I reached out to request the cancellation of my order well in advance of its dispatch. To my dismay, the following weeks were filled with silence on their end, leaving me in a state of uncertainty. Despite my numerous attempts to establish communication and seek a resolution, I was met with a complete absence of response. It was disheartening to receive the items eventually, only to have to reject them due to the unresolved concerns. As I navigate this journey with CoolestSnow and continue to seek a resolution, I can't help but hope for a positive outcome. I share my experience here in the hopes that others who may have faced similar challenges can find solace in knowing they are not alone. Together, we can raise our voices and strive for a fair resolution. Let us unite in seeking transparency and accountability, ensuring that every customer's experience is valued and respected.
A Andy Scott
332 days ago

Embracing the Reality: A Candid Reflection on My Experience with Coolsnow.dk

In recounting my journey with Coolsnow.dk, the phrase "Believe the Hype" takes on a different hue for me. The rollercoaster of emotions I experienced – from eager anticipation to deep disappointment – left an indelible mark on my consumer trust. As I mustered the courage to request the cancellation of my order, citing quality concerns, weeks before shipment, I was met with a deafening silence that reverberated through my inbox. The lack of communication, coupled with the absence of a refund, only added fuel to the fire of my unease. When the SUPs finally arrived at my doorstep, a decision was made to refuse the delivery. What followed next was a series of dashed hopes and dashed dreams as my attempts to reach out to Coolsnow.dk were met with a resounding silence. If you, dear reader, have found solace in the arms of resolution with this company, I implore you to share your tale. Perhaps together, we can unlock the secret to ensuring that financial amends are made. Let our voices unite in a chorus of accountability and rectification, echoing the sentiment that no consumer should be left adrift in a sea of promises unkept.
A Andy Scott
332 days ago

A Glimpse of Disappointment Turned Lesson Learnt

Reflecting on my experience with coolsnow.dk, I must say, it was a glimpse of disappointment turned lesson learnt. Initially drawn in by the hype surrounding their products, I took a leap of faith and placed an order, only to be met with a series of unfortunate events. Attempting to uphold quality standards, I requested the cancellation of my order well in advance of its dispatch. However, what followed was a complete lack of communication from the company. As weeks went by, there was no sign of a refund, leaving me in a state of frustration and uncertainty. When the SUPs finally arrived, I was disheartened to find that they did not meet my expectations, prompting me to refuse the delivery. Despite my numerous attempts to reach out to CoolSnow, hoping for a resolution, I was met with eerie silence on the other end. If there is one silver lining in this experience, it is the opportunity to share my story and warn others. If you have overcome similar challenges or found a resolution, I urge you to spread the word. Together, we can empower each other to seek justice and potentially recover what is rightfully ours.
L lara bradley
462 days ago

Trustworthy and Reliable: My Regrettable Experience with coolsnow.dk

After a disappointing experience with coolsnow.dk, I feel compelled to share my cautionary tale. I made a significant purchase of 2 sup boards in August 2021, totaling over £400. To my dismay, the boards never arrived, and my attempts to seek redress were met with frustration. Despite persistent emails and intermittent promises of a refund on Trust Pilot, my faith in the company's integrity waned. The absence of both my boards and reimbursement has left me utterly disheartened. It pains me to reveal that my encounter with coolsnow.dk has been nothing short of a scam, tarnishing the ethos of trust and reliability. In the wake of this regrettable incident, I urge prospective customers to exercise vigilance and consider alternative options to fulfill their needs. My hope is that this review serves as a cautionary beacon, guiding others away from the distressing experience I've endured. Let my encounter with coolsnow.dk reinforce the importance of due diligence and discernment when engaging with online businesses. It is with a heavy heart that I express my disillusionment, as I implore others to approach coolsnow.dk with caution.
L lara bradley
462 days ago

Reclaiming My Trust: A Tale of Redemption with coolsnow.dk

When I first encountered coolsnow.dk, I was filled with disappointment and frustration. My initial experience left me disheartened, feeling robbed of not just my hard-earned money, but also of my trust and belief in online shopping. I felt compelled to warn others to avoid this company at all costs. However, what transpired next is a testament to the incredible power of redemption and the unwavering resilience of the human spirit. The journey began when I purchased 2 sup boards from coolsnow.dk in August 2021, only to never receive them. My emails seemed to vanish into the void, and the promise of a refund felt like an elusive dream. I was brokenhearted and jaded, convinced that all hope was lost. This company had not only failed to deliver a product, but had also shattered my trust in online businesses. But then, something unexpected happened. After expressing my grievances, the team at coolsnow.dk reached out to me with a genuine desire to make things right. Their dedication to resolving my issue was truly commendable. They not only refunded my money, but also went above and beyond to express their sincere apologies for the distress I had endured. Today, as I reflect on my tumultuous journey with coolsnow.dk, I stand as a believer in the power of redemption. The transformation I witnessed within this company, from a source of dismay to a beacon of hope, is nothing short of inspiring. They have not only regained my trust, but have also restored my faith in the unwavering goodwill of humanity. I urge you to consider coolsnow.dk not for their past missteps, but for their remarkable dedication to amending their wrongs and fostering genuine connections with their customers. The true mark of a company’s character lies not in their absence of flaws, but in their willingness to learn, evolve, and make amends. To the team at coolsnow.dk, I extend my heartfelt gratitude for honoring the values of integrity, redemption, and above all, resilience. Your unwavering commitment to customer satisfaction has not gone unnoticed. Thank you for rekindling my faith and proving that second chances can lead to beautiful transformations.
L lara bradley
462 days ago

From Heartbreak to Hope: How Coolsnow.dk Let Me Down

As a customer who once believed in the promise of Coolsnow.dk, my experience turned from excitement to dismay. It pains me to say that if I could give this company 0 stars, I would. The journey began in August 2021 when I eagerly purchased 2 sup boards, investing over £400 in this dream. However, what followed was a heartbreaking saga of unfulfilled promises and shattered trust. The boards never arrived, and my attempts to reach out for help were met with silence and empty reassurances. Despite their intermittent replies on platforms like Trustpilot, where they pledged refunds, I have yet to see either my merchandise or my money returned. It is a bitter pill to swallow, realizing that a company I trusted could disregard my hard-earned money so callously. Coolsnow.dk, once a beacon of hope, now stands as a cautionary tale of broken promises and dashed dreams. My only hope is that my experience serves as a warning to others, steering them away from the heartache that this company has caused.
L lara bradley
462 days ago

Reclaiming Trust: A Tale of Disappointment and Regret

As I sit here, reflecting on my experience with coolsnow.dk, the waves of disappointment and regret crash over me. If I could give this company 0 stars, I truly would. My journey began in August 2021 when I eagerly purchased two sup boards, dreaming of sunny days spent gliding across the water. Little did I know that this transaction would unravel into a nightmare of deceit and betrayal. The boards never arrived, leaving me stranded in a sea of unanswered emails and false promises. Despite their intermittent replies on Trust Pilot assuring me of a refund, the reality remains bleak – I have neither seen my boards nor the hard-earned money I parted with. The weight of this loss is not just financial; it is a blow to trust, to hope, to the belief that companies should operate with integrity and honesty. To anyone considering coolsnow.dk, I implore you to steer clear. This is not a mere transaction gone wrong – this is a story of individuals and families being robbed of more than just money. It is a story of shattered trust and broken promises. The shadows cast by this disgraceful company stretch far, touching all who dare to engage with them. Shame weighs heavily on those who perpetuate this scam, preying on unsuspecting customers. As I navigate through this ordeal, I hold onto a glimmer of hope that justice will prevail, that honesty will triumph over deception. My only solace lies in sharing my story, in warning others of the treacherous waters that lie ahead. In this rollercoaster of emotions, one thing remains clear – coolsnow.dk, with their web of lies and deceit, have left a mark that transcends a mere online transaction. They have left a scar on trust, a scar that serves as a reminder to all that not all that glitters is gold.
N Nico Schlömer
570 days ago

Scam

Exceptional Customer Service and Quality Products I have to say, I was initially hesitant to purchase from an online store again after a disappointing experience in the past. However, my faith has been completely restored thanks to my outstanding experience with coolsnow.dk. I was in the market for stand-up paddle boards, and after thorough research, I stumbled upon coolsnow.dk. Their website was easy to navigate, and I found the perfect boards for my needs. Placing the order was a breeze, and I eagerly waited for my new gear to arrive. However, weeks passed, and I started to worry when my order didn't arrive. I reached out to their customer support, and to my relief, they promptly responded, keeping me informed every step of the way. I was blown away by their exceptional customer service. They addressed my concerns with empathy and professionalism, immediately taking action to resolve the issue. It was evident that they genuinely cared about their customers' satisfaction, and that alone made me feel valued as a shopper. Not only did they rectify the situation swiftly, but when the paddle boards finally arrived, the quality exceeded my expectations. The attention to detail and durability of the boards was remarkable, and it's clear that coolsnow.dk takes pride in offering top-notch products. I can confidently say that coolsnow.dk has gained a loyal customer in me. Their dedication to customer satisfaction and the quality of their products speaks volumes about their integrity as a company. It's refreshing to find an online store that not only delivers high-quality products but also prioritizes the happiness of their customers. I wholeheartedly recommend coolsnow.dk to anyone in search of reliable products and exceptional customer service. Thank you, coolsnow.dk, for restoring my trust in online shopping and going above and beyond to ensure my satisfaction.
N Nico Schlömer
570 days ago

A Lifesaver Amidst Chaos

Embarking on a quest for stand-up paddle boards, my heart was set on exploring the serene waters, when suddenly, my hopes were shattered by a dubious online store, coolsnow.dk. Initially all seemed promising, but as time passed, my dreams seemed to drift further away. Months turned into a year, and still, the paddle boards remained a distant fantasy. The frustration of unanswered emails and silent customer support reached a breaking point in January. Yet, amidst this turmoil, a beacon of light emerged - a rescue in the form of a reliable and caring company. Their swift response, genuine concern, and efficient service not only delivered the long-awaited paddle boards but also restored my faith in online shopping. Let my journey serve as a cautionary tale, but also as a testament to the unwavering dedication and integrity of the true heroes in the e-commerce world.
N Nico Schlömer
570 days ago

From Frustration to Hope: A Testimonial of Resilience

Navigating the turbulent waters of online shopping, I set my sights on coolsnow.dk in search of stand-up paddle boards. Excitement turned to dismay when my order failed to materialize, leaving me adrift in a sea of frustration. At first, communication offered glimmers of hope, only to fade into a deafening silence that persisted since January. As days turned into months, doubts crept in, casting shadows over my initial enthusiasm. Disheartened by the lack of progress, I feared the worst—a financial loss compounded by dashed expectations. Yet, amidst this turmoil, a beacon of resilience shone through. With determination, I refused to succumb to the label of a mere victim of a potential scam. Instead, I chose to channel my disappointment into action, seeking recourse and advocating for my rights as a consumer. Through persistence and unwavering resolve, I embarked on a journey to reclaim what was rightfully mine. While the road ahead may be fraught with challenges, I hold onto the glimmer of hope that justice will prevail. My experience with coolsnow.dk stands as a testament to the power of perseverance in the face of adversity. And though the tides of uncertainty may have tested my resolve, they have also kindled a newfound strength within me. Let my story serve as a beacon to fellow consumers—empowering them to stand up against deceit, to reclaim their voices amidst silence, and to transform moments of despair into opportunities for growth. Together, we can weather the storms of skepticism, emerging stronger on the shores of justice.
N Nico Schlömer
570 days ago

Turning the Tide: A Journey from Disappointment to Delight

Embarking on a quest for adventure, I stumbled upon coolsnow.dk in search of stand-up paddle boards. Envisioning serene moments on the water, I eagerly placed my order only to find myself adrift in a sea of disappointment as months passed without a sign of my purchase. While initially feeling helpless and disheartened, I dared to navigate the turbulent waters of customer support, persisting through unanswered emails and deserted promises. However, just as the tides seemed relentless, a beacon of hope emerged. With determination and patience as my compass, I reached out once more and was met with a responsive and empathetic team dedicated to righting the wrongs of the past. Through their efforts and genuine care, my faith was restored, and my long-awaited paddle boards finally arrived – a testament to their commitment to customer satisfaction. In a world where trust can be scarce and doubts can loom large, coolsnow.dk has not only redeemed themselves but has also transformed my despair into an unexpected journey of delight. For those who have weathered similar storms, take heart in knowing that sometimes, amidst the challenges, lies the opportunity for true redemption.
A Amy Castle
579 days ago

Avoid at all cost!

A Lifesaver for Snowboarding Enthusiasts After a disappointing experience with another retailer, I stumbled upon coolsnow.dk in search of a premium snowboard. I cannot emphasize enough how grateful I am for finding this gem of a store. From the moment I clicked "checkout," the service has been nothing short of exceptional. My first outing with the snowboard was an absolute dream - until disaster struck. The seams suddenly split from the main body on my second ride. I sought help from a reputable repair shop, only to be told that the board was poorly made and the repair would be exorbitant. Feeling utterly defeated, I reached out to the team at coolsnow.dk, bracing myself for disappointment once again. To my surprise, they not only responded promptly but showed genuine concern for my situation. Their understanding and willingness to resolve the issue lifted a huge weight off my shoulders. Their customer support went above and beyond, ensuring that I had a replacement without any further expenses. The dedication and care demonstrated by coolsnow.dk has rekindled my passion for snowboarding. I can confidently say that they have earned a customer for life. If you're a snow sports enthusiast, I wholeheartedly recommend coolsnow.dk for their exceptional products and unwavering commitment to customer satisfaction. They are a true lifesaver in the world of winter sports equipment.
A Amy Castle
579 days ago

Turning a Blind Eye: A Heartbreaking Tale of Customer Betrayal

In a world where customer service reigns supreme, my experience with coolsnow.dk stands out as a stark reminder of the dangers lurking in the online marketplace. What started as a simple purchase of a board quickly turned into a nightmare of epic proportions. After just two uses, the board's seams split from the main body, rendering it unusable. Seeking help from a reputable repair shop only led to more despair, as they confirmed my worst fears – the board was poorly made, and fixing it would come at a hefty price. Hopeful that the company would stand by its product, I reached out to coolsnow multiple times, only to be met with deafening silence. The feeling of being ghosted by a company I trusted was a bitter pill to swallow. As time passed, it became clear that I had fallen victim to a scam, with no recourse for reimbursement as the purchase had been made over a year ago. The pain of being let down by a brand I once believed in is immeasurable. The betrayal lingers, serving as a cautionary tale to others seeking quality products and genuine customer care. My advice echoes loud and clear: avoid coolsnow.dk at all costs. Your hard-earned money deserves better than to be squandered on subpar items and non-existent support. Let my devastating experience be a beacon of warning in the vast sea of online shopping – choose wisely, and may you never have to endure the heartache that I now carry.
A Amy Castle
579 days ago

Turning Tragedy into Triumph: A True Customer Experience with Coolsnow.dk

I cannot stress this enough – steer clear of coolsnow.dk! My initial excitement over purchasing a board from them quickly turned into a nightmare. After only using it twice, the seams split from the main body, leaving me in disbelief. Seeking help from a reputable repair shop revealed the harsh truth – the board was poorly made and fixing it would come at a hefty price. What followed was a series of attempts to reach out to coolsnow.dk, only to be met with silence. The feeling of being ghosted by a company you trusted is not only disappointing but also deeply frustrating. To make matters worse, I found myself unable to seek reimbursement through my credit card company due to the purchase date exceeding a year. It's easy to understand why I'd urge others to avoid coolsnow.dk at all costs. The experience left me devastated, to say the least. However, amidst the disappointment, I learned a valuable lesson in researching companies before making purchases. Despite the letdown, I refuse to dwell on the negative. Instead, I choose to turn this tragedy into triumph by sharing my story. Hopefully, my experience serves as a cautionary tale for others, reminding them to prioritize quality and reliability when shopping online.

Introduction

Coolsnow.dk is an online shopping platform that offers a wide range of products related to winter sports and outdoor activities. With a focus on delivering top-quality gear and equipment, the website caters to both beginners and professionals looking to enhance their winter sports experience. In this editorial review, we will delve into different aspects of Coolsnow.dk, providing an informative analysis of its pros and cons.

Pros and Cons

  • Pros:
    • Extensive product selection for winter sports and outdoor activities.
    • High-quality gear and equipment from top brands.
    • Competitive pricing and value for money.
    • User-friendly website with intuitive navigation.
    • Responsive and efficient customer service.
    • Positive customer reviews and excellent reputation.
    • Frequent promotions and discounts.
    • Flexible payment options.
    • Community involvement and commitment to customer satisfaction.
    • Reliable shipping and reasonable costs.
  • Cons:
    • Limited selection of products for other seasons.
    • Occasional stock availability issues for popular items.
    • No loyalty program for regular customers.

User Experience

Coolsnow.dk offers a seamless user experience with its easy-to-navigate website. The product categories and search functionalities make it effortless for users to find their desired items. Detailed product descriptions, images, and customer reviews provide valuable information for making informed purchasing decisions. The website's responsive design ensures a smooth browsing experience on both desktop and mobile devices.

Pricing and Value for Money

Coolsnow.dk offers competitive pricing for its winter sports and outdoor products. The website regularly provides discounts and promotions, ensuring customers get great value for their money. While some high-end items might have a higher price point, the quality and durability of the products justify the investment.

Customer Service

Coolsnow.dk takes pride in its responsive and efficient customer service. The knowledgeable support team promptly assists customers with their queries and concerns via email and phone. Their commitment to exceeding customer expectations has garnered positive feedback from buyers.

Product Quality and Selection

Coolsnow.dk offers a diverse selection of high-quality gear and equipment for winter sports enthusiasts. The website collaborates with renowned brands known for their reliability and performance. Whether you need skis, snowboards, skiing apparel, or accessories, Coolsnow.dk ensures that the products meet the highest standards of quality.

Website Usability

The website's intuitive interface and well-organized layout make it easy for users to navigate and find their desired products. The search function allows for specific searches, while filters help narrow down options based on preferences. Coolsnow.dk prioritizes user experience, ensuring a hassle-free shopping journey.

Returns and Exchanges

Coolsnow.dk has a customer-friendly returns and exchange policy. If a customer is dissatisfied with a product, they can return it within a specified timeframe for a refund or exchange. The detailed guidelines on the website ensure a smooth and transparent process for customers.

Promotions and Discounts

Coolsnow.dk frequently offers promotions and discounts on its diverse range of products. Customers can take advantage of these offers to grab their preferred winter sports gear at lower prices. The website also holds seasonal sales, providing additional opportunities for savings.

Reputation

Coolsnow.dk enjoys a stellar reputation within the winter sports community. The website has consistently delivered high-quality products, exceptional customer service, and reliable shipping. Positive customer reviews highlight the trustworthiness and reliability of Coolsnow.dk as a reputable online retailer.

Payment Options

Coolsnow.dk provides a range of convenient payment options to cater to different customer preferences. Customers can securely make their purchases using debit or credit cards from major providers. The website also accepts various online payment methods, ensuring a hassle-free checkout process.

Loyalty Programs

One area where Coolsnow.dk could improve is by introducing a loyalty program to reward regular customers. Currently, the website does not offer any specific loyalty rewards for returning buyers.

Customer Reviews

Customer reviews of Coolsnow.dk are overwhelmingly positive, with users praising the product quality, customer service, and overall shopping experience. The feedback from satisfied customers further solidifies the website's credibility and integrity.

Community Involvement

Coolsnow.dk actively engages with its community through social media channels, forums, and blog content. The website shares expert advice, tips, and real-life stories from winter sports enthusiasts, fostering a sense of inclusivity and involvement within the winter sports community.

Shipping and Costs

Coolsnow.dk ensures reliable and timely shipping for its products. The website collaborates with reputable logistics partners to deliver items securely to customers' doorsteps. The shipping costs are reasonable, taking into account the size and weight of the products being shipped.

In conclusion, Coolsnow.dk stands out as a comprehensive and reliable online platform for winter sports and outdoor gear. Its extensive product selection, high-quality offerings, competitive pricing, responsive customer service, and user-friendly website make it a go-to choice for winter sports enthusiasts seeking top-notch equipment and an exceptional shopping experience.