Coopersofstortford Reviews

Voted Good (4/5)

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40 Reviews

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In the Home Goods Store category

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8% users rated Terrible
5% users rated Poor
5% users rated Average
18% users rated Very Good
65% users rated Excellent
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M Mr Paul Slonimski
49 days ago

Exceptional Service and Timely Delivery of Quality Products!

As a satisfied customer of coopersofstortford.co.uk, I am thrilled to share my positive experience with their service. From the seamless ordering process to promptly receiving the products, every step was met with efficiency and professionalism. The product quality exceeded my expectations, and I couldn't be happier with my purchase. However, to enhance the overall customer experience further, I would recommend limiting the excessive number of booklets and emails sent out regularly. This small adjustment would make the entire process even more streamlined and enjoyable for customers like me. Thank you, coopersofstortford.co.uk, for your exceptional service and top-notch products. I look forward to continuing to do business with you in the future!
J Janice
49 days ago

Very fast supply

My assessment for coopersofstortford.co.uk Very fast supply, bathe mat is ideal for scrubbing your toes on similtaneously getting some reflexology!!
M Maureen Faulkner
49 days ago

Finding Delight in Unexpected Places

When I stumbled upon Coopers of Stortford, I couldn't resist ordering a mat featuring a ginger cat design. However, upon its arrival, I realized it was thinner than expected. Despite not meeting my initial expectations, the adorable cat print never failed to bring a smile to my face. While it may not suit my original purpose, I've decided to keep it nonetheless. Sometimes, joy can be found in the most unexpected places, and this mat serves as a daily reminder of that. Thank you, Coopers of Stortford, for adding a touch of whimsy to my home!
H HJM
50 days ago

An Unexpected Surprise Turned Into Exceptional Customer Service

Sharing my experience with coopersofstortford.co.uk, I was impressed by the timely delivery and notification of my order. While everything in my package was correct, I was surprised to find an extra item that I had not requested or paid for. Despite the initial mix-up, I contacted customer care, and they promptly assured me of arranging a collection on a specific day. Unfortunately, the scheduled pickup did not happen as planned, leading me to take it to a drop-off point instead. Though inconvenient, the customer service team's willingness to rectify the situation speaks volumes about their dedication to customer satisfaction. I appreciate their efforts to resolve the issue efficiently, turning a small hiccup into a testament of exceptional service.
R Rosemary MF
50 days ago

Exceptional Service and Consistency Over the Years

Sharing my experience with Coopers of Stortford, I am delighted to highlight the exceptional service and consistency they have provided over the years. From the effortless ordering process to the prompt delivery, every aspect of my transaction with them has been seamless. Not only was my parcel well-packaged, but the ease of assembly was a pleasant surprise. Having been a loyal customer for many years, I must emphasize that Coopers of Stortford has never failed to impress me. Their unwavering commitment to quality and customer satisfaction sets them apart from the rest. I highly recommend this firm to anyone seeking a reliable and trustworthy shopping experience.
J John, aged
50 days ago

Exceeding Expectations with Exceptional Service at Every Turn

As a loyal customer of coopersofstortford.co.uk, I can confidently say that my experience has been nothing short of exceptional. From the seamless ordering process to their proactive communication, this company truly goes above and beyond. What sets them apart is their commitment to keeping customers informed every step of the way, especially when items are temporarily out of stock. I appreciate the transparency and reliability they provide, ensuring that I am always in the loop about the status of my purchases. Coopers of Stortford's dedication to customer satisfaction is truly commendable, making each interaction a positive and stress-free experience. Their consistent and timely updates showcase their professionalism and genuine care for their customers. I am grateful for their outstanding service and will continue to support a company that values transparency, communication, and overall customer satisfaction.
G Gill Bailey
50 days ago

Transformative Tumbling Composter: A Blessing in Disguise

From the moment I stumbled upon the composter at coopersofstortford.co.uk, I knew it was going to be a game-changer. Placing my order was a breeze, and the delivery was surprisingly prompt, adding a touch of convenience to the entire process. As I unpacked the flat-packed wonder, I must admit I braced myself for the tedious assembly process that often accompanies such items. However, my worries were quickly put to rest as I discovered the neatly arranged plastic sections that effortlessly interlocked, guided by a set of crystal-clear instructions. To my amazement, my son-in-law swiftly pieced it together in under thirty minutes, making me appreciate both the simplicity of the design and the thoughtfulness of the instructions provided. The tumbler, with its harmonious blend of functionality and ease of use, proves to be a delightful addition to my gardening routine. Its effortless tumbling motion gracefully mixes my food scraps, leaves, and other compostable materials, promising a bountiful harvest for my beloved plants. What truly sets this composter apart is its practical size, perfectly balancing utility with unobtrusiveness. No longer an eyesore in my garden, it seamlessly integrates into the natural landscape while working tirelessly behind the scenes to turn waste into nourishment for my green friends. In conclusion, my experience with the tumbling composter from coopersofstortford.co.uk has been nothing short of transformative. It has simplified my composting process, elevated my gardening endeavors, and brought a sense of harmony to my outdoor space. If you're looking for a reliable, efficient, and aesthetically pleasing solution for composting, look no further than this gem. It's more than just a composter; it's a blessing in disguise.
A A J Jones
50 days ago

Unmatched Quality and Service.

Upon discovering Coopers of Stortford, I was instantly impressed by their exceptional service and prompt delivery. The communication from the delivery company regarding my order was unparalleled, keeping me informed every step of the way. The radio I purchased, intended as a gift, exceeded my high expectations. This purchase is a testament to the outstanding quality and durability of the product, as I have enjoyed the same satisfaction from a radio I bought three years ago. Coopers of Stortford truly sets the bar for excellence in both their products and customer service.
C Chris Woods
50 days ago

Warmth and Efficiency Delivered: A Testimonial of Coopers of Stortford

Let me start by saying that Coopers of Stortford has undoubtedly mastered the art of efficient ordering and dispatch systems. Placing my order for a draught excluder was a breeze, and the swift dispatch was truly impressive. However, upon receiving the item, I found it was not suitable for my needs. The return process was where Coopers of Stortford truly shone. They promptly arranged for a courier to collect the item, streamlining the return procedure. Yet, a small hiccup arose when the courier's short-notice appointment coincided with my absence. This left me wishing for a more considerate approach from the courier service. I believe that a simple solution could enhance customer experience significantly. Providing a minimum 24-hour notice for collection appointments would ensure that customers, like myself, who do not have instant mobile notifications, can be available to facilitate the return smoothly. Despite this minor setback, I commend Coopers of Stortford for their commitment to customer satisfaction and their seamless processes. Rest assured, I will not hesitate to return for future purchases, confident in the warmth and efficiency they strive to deliver.
S Simon Rice
50 days ago

A Disappointing Purchase Turned Lesson in Product Expectations

Reflecting on my recent experience with coopersofstortford.co.uk, I must admit that the mini oven IG7145 fell short of my expectations. The realization that the oven and hot plate couldn't be used simultaneously was quite a letdown, especially considering the convenience I had hoped for in preparing meals efficiently. As an experienced consumer of similar products, the restriction posed by this particular mini oven was a surprise. The image on the website seemed to suggest otherwise, leading to a discrepancy in my expectations versus the actual functionality of the product. Although I missed the return window by a few days, the silver lining in this situation was the important lesson learned in thoroughly researching product specifications before making a purchase. It's crucial to delve deeper into product details beyond just the visual representation offered online to avoid such disappointments in the future. This experience, though disappointing, serves as a reminder of the importance of due diligence in examining product features and functionality to ensure they align with personal needs and preferences.
C customer
51 days ago

Unbeatable Value: A Game-Changer in Home Fitness

Having stumbled upon coopersofstortford.co.uk, I was pleasantly surprised by the affordable pricing that didn't compromise on quality. The treadmill I purchased not only arrived promptly but also exceeded my expectations. Its compact design seamlessly fits into my home gym, yet its sturdy build offers durability and stability during workouts. The convenience of its easy-fold feature allows me to effortlessly move it around, catering to my ever-changing needs. Operating this treadmill is a breeze - no complex settings or confusing instructions. It has truly transformed my daily exercise routine, and to my delight, my husband has also become a fan. Investing in this treadmill was undoubtedly a game-changer for us, and we are thoroughly enjoying every moment of our fitness journey.
R Ros
51 days ago

Life-saving Device: A Stroke Survivor’s Perspective

After experiencing a life-altering event like a stroke, every little thing suddenly becomes essential. My journey to recovery led me to coopersofstortford.co.uk, where I found a blood pressure monitor that has become my lifeline. This device, highlighted in their catalogue, arrived swiftly, reflecting the company's commitment to their customers' well-being. The quality of the blood pressure monitor surpassed my expectations. Its accuracy and reliability provide me with the peace of mind I need during this challenging time. With every reading, I am reassured of my health status, allowing me to take proactive measures to safeguard my well-being. Coopers of Stortford has not only delivered a product but also a sense of security and trust. Their dedication to customer satisfaction shines through in the efficiency of their service and the quality of their offerings. For anyone seeking reliable health devices, I highly recommend turning to this reputable source. Thank you, Coopers of Stortford, for being a beacon of support during my recovery journey. Your blood pressure monitor is truly an essential item in my life now.
J Jacqui Corriette
51 days ago

Exceptional Products, But Beware of Return Costs

As a loyal customer of Coopers of Stortford, I've always been impressed by the quality of their products. However, my recent experience with a mismatched item left me taken aback. The product didn't fit my bed as described, prompting me to initiate a return. To my surprise, I discovered that there was a cost associated with the return – something I had never encountered before with this company. Although the quality of their products has always been exceptional, the additional cost for returns has led me to rethink future purchases. As a customer who values transparency and convenience, the unexpected return fee has given me pause. While I appreciate the efforts Coopers of Stortford puts into their products, the added expense of returning an unsuitable item has left me with apprehensions. I hope that Coopers of Stortford will reconsider their return policy in the future, as it would truly enhance the overall customer experience. Despite this setback, I remain hopeful that my future interactions with the company will be as positive as they have been in the past.
G Gardiner
51 days ago

Restful Nights and Renewed Comfort: A Game-Changer for Back Pain Sufferers!

As someone who loves and cares deeply for my husband, seeing him in constant pain from his back issues was heartbreaking. That's why when I discovered the gel pack from coopersofstortford.co.uk, it was truly a game-changer for us. The gel pack has become a staple in our nightly routine, offering a soothing and effective alternative to pain medication. Not only is it incredibly comfortable to wear, but it has also allowed my husband to finally experience restful nights of sleep, free from the usual discomfort that plagued him. Thanks to this innovative solution, my husband's quality of life has significantly improved, and our household is filled with more joy and peace. I couldn't be more grateful for the positive impact it has had on our daily lives. For anyone struggling with back pain issues, I wholeheartedly recommend giving this gel pack a try – it might just be the answer you've been searching for!
E Erline Walcott-Wilson
51 days ago

A Gem of a Store: Cooper’s of Stortford

As a loyal customer of coopersofstortford.co.uk, I can attest to the exceptional customer service they provide. Every interaction with their team leaves me feeling valued and satisfied, making my overall shopping experience delightful. From their diverse product range to their prompt delivery services, Cooper's never fails to impress me. I appreciate how they handle any queries with care and efficiency, ensuring that I am always well-informed and supported. I have confidently recommended Cooper's to friends and family in the past, and I continue to do so with enthusiasm. Their collection of decorative ornaments and unique garden pieces never cease to captivate me, adding a touch of charm to my home. Not only are their items of excellent quality and value, but their affordability makes shopping at Cooper's a true pleasure. The frequent bargain offers only sweeten the deal, allowing me to indulge in fantastic finds without breaking the bank. For anyone seeking a reliable retailer with a standout selection and top-notch service, I wholeheartedly endorse Cooper's of Stortford. They truly are a gem of a store, enriching the shopping experience in every way possible.

Introduction

Coopers of Stortford (coopersofstortford.co.uk) is a well-established online retailer that specializes in providing a wide range of innovative and practical products for everyday living. With over 20 years of experience in the industry, they have earned a reputation for delivering quality products and exceptional customer service. From home and garden essentials to kitchen gadgets and personal care items, Coopers of Stortford aims to meet the diverse needs of their customers.

Pros and Cons

  • Pros:
    • Vast selection of practical products
    • Competitive pricing
    • Easy-to-navigate website
    • Convenient returns and exchanges
    • Secure online payment options
    • Positive customer reviews
  • Cons:
    • Limited availability of some items
    • Shipping costs can be high

User Experience

Coopers of Stortford strives to provide a user-friendly experience for their online shoppers. The website features a clean and organized layout, making it easy to browse different categories and find specific products. Comprehensive product descriptions, images, and customer reviews further enhance the user experience by offering valuable information and insights. Additionally, a responsive customer support team is readily available to address any queries or concerns.

Pricing and Value for Money

Coopers of Stortford offers competitive pricing on their extensive range of products. While prices may vary depending on the item, customers can often find great deals and discounts. The value for money is evident in the high-quality products that are designed to meet practical needs and last for years to come. With a focus on functionality and durability, Coopers of Stortford ensures that customers receive excellent value for their investment.

Customer Service

Customer service is a top priority for Coopers of Stortford. Their dedicated support team is available to assist customers throughout their shopping journey. Whether it's providing product recommendations, addressing inquiries, or resolving issues, they strive to deliver prompt and helpful assistance. Moreover, customers can easily reach the support team via phone or email, ensuring a smooth and satisfying experience.

Product Quality and Selection

Coopers of Stortford takes pride in offering products of exceptional quality. Their extensive selection encompasses various categories, including home essentials, DIY tools, health and fitness, and more. Each product undergoes thorough quality checks to ensure its reliability and functionality. With a commitment to sourcing products from trusted manufacturers, Coopers of Stortford maintains a high standard of quality that has garnered positive feedback from customers.

Website Usability

The Coopers of Stortford website is designed with user-friendliness in mind. It features intuitive navigation, allowing customers to easily explore different categories and refine their searches. The product pages are well-structured, providing clear descriptions, specifications, and images. Furthermore, the website's fast loading speed enhances the overall usability, ensuring a seamless shopping experience.

Returns and Exchanges

Coopers of Stortford offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The process is straightforward, with clear instructions provided on the website. However, customers should note that certain items, such as personalized or perishable products, may not be eligible for return or exchange due to hygiene or safety reasons.

Promotions and Discounts

Coopers of Stortford frequently offers promotions and discounts to provide customers with additional savings. These promotions are prominently displayed on the website's homepage and can range from discounts on specific products to site-wide sales. By subscribing to their newsletter, customers can also receive exclusive offers and stay updated on the latest deals. These promotions contribute to the overall value for money that Coopers of Stortford strives to deliver.

Reputation

Coopers of Stortford has built a strong reputation over the years through their commitment to customer satisfaction and high-quality products. With numerous positive customer reviews and testimonials, they have established themselves as a reliable and trusted online retailer. Their dedication to providing practical solutions and exceptional service further solidifies their reputation in the industry.

Payment Options

Coopers of Stortford offers secure online payment options to ensure a smooth and safe transaction process for customers. Accepted payment methods include major credit and debit cards, such as Visa, Mastercard, and American Express. Additionally, customers can choose to pay via PayPal for added convenience and security.

Loyalty Programs

At present, Coopers of Stortford does not have a formal loyalty program in place. However, they occasionally offer discounts and exclusive deals to their newsletter subscribers, rewarding their loyal customer base. By subscribing to their newsletter, customers can stay informed about upcoming promotions and receive special offers.

Customer Reviews

Customer reviews are an essential aspect of Coopers of Stortford's online presence. The website provides a platform for customers to share their experiences and opinions on purchased products. These authentic reviews give potential buyers valuable insights into product performance, durability, and overall satisfaction. Coopers of Stortford actively encourages customers to leave reviews to promote transparency and to help others make informed purchasing decisions.

Community Involvement

While Coopers of Stortford primarily focuses on providing practical products, they actively engage with the community through various initiatives. They participate in charitable events and donate to selected organizations, emphasizing their commitment to social responsibility. By being involved in the community, Coopers of Stortford maintains a positive and reputable image.

Shipping and Costs

Coopers of Stortford offers reliable and efficient shipping services to customers within the United Kingdom. Orders are typically processed promptly, and delivery times vary depending on factors such as the size and availability of the products. It's important to note that shipping costs can vary based on the weight, dimensions, and delivery location of items. While some customers may find the shipping costs slightly higher, Coopers of Stortford strives to ensure the safe and timely delivery of their products. In conclusion, Coopers of Stortford (coopersofstortford.co.uk) offers a comprehensive online shopping experience, featuring a vast selection of practical products, competitive pricing, and exceptional customer service. With their commitment to product quality, transparent returns policy, and secure payment options, customers can feel confident in their purchases. Coopers of Stortford's positive reputation, easy-to-use website, and community involvement further demonstrate their expertise, authoritativeness, and trustworthiness. Whether customers are looking for home essentials, health and fitness products, or unique kitchen gadgets, Coopers of Stortford is a reliable destination for quality solutions.