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25% users rated Very Good
45% users rated Excellent
D
Dieter Birk
I have been using the program for many…
As a long-time user of Copernic, I can confidently say that this software has been an indispensable part of my daily workflow for years. I rely on it consistently to search for emails and documents, and it has never failed to deliver exceptional results. Recently, I had to purchase an additional tool but found that I no longer needed it. The process of reaching out to support and obtaining a refund was not only seamless but also surprisingly quick. What impresses me most about Copernic is not just its functionality, but also the level of customer service they provide. This experience reinforced my confidence in the company and its commitment to ensuring customer satisfaction. I have gone a step further and recommended Copernic to my corporate clients, knowing that it can save them significant time and effort in their operations. In a world where efficiency and reliability are crucial, Copernic has truly been a game-changer for me. I cannot speak highly enough of this software and the team behind it. Thank you, Copernic, for consistently exceeding my expectations and simplifying my work processes. D
Dieter Birk
Transforming My Work Efficiency: A Tribute to Copernic.com
From the moment I discovered Copernic.com, my professional life took a remarkable turn. This software has been my trusted companion for many years now, aiding me in seamlessly navigating through countless emails and documents daily. Its unparalleled search capabilities have become an integral part of my routine, ensuring that no vital information escapes my grasp. Recently, I decided to enhance my toolkit with an additional feature, only to realize that it was redundant for my needs. With a hint of trepidation, I reached out to Copernic's support team, hoping for a swift resolution. To my delight, the process of obtaining a refund was nothing short of seamless and efficient, underscoring their commitment to customer satisfaction. The satisfaction I derive from using Copernic extends beyond my personal endeavors; I find myself confidently recommending it to my corporate clientele. The software's ability to streamline tasks and save invaluable time has earned the admiration of my peers and clients alike, solidifying its place as a stalwart ally in enhancing productivity. To the team behind Copernic.com, I extend my heartfelt gratitude for creating a product that transcends mere functionality and truly empowers its users. Thank you for propelling me towards greater efficiency and success – you are, without a doubt, a pinnacle of excellence in the realm of productivity tools. P
Patrick
Exceptional Service and Unrivaled Performance with Copernic Desktop Search
After years of relying on Copernic Desktop Search to navigate my home office's Windows PCs and network attached servers, I can confidently say that this software is an indispensable asset. Its ability to index not just filenames, but also file metadata has revolutionized the way I organize and access my files. However, what truly sets Copernic apart is its outstanding customer support. Recently, I encountered a rare issue and reached out to their support team. To my surprise and delight, I received a comprehensive response within a mere 40 minutes. Even when I sought further clarification, their team promptly provided a clear and helpful answer within 20 minutes. This level of responsiveness and dedication to resolving customer queries is unrivaled in my experience. In light of this, I find it perplexing to see negative reviews that conflict with my own overwhelmingly positive experience. For anyone seeking reliable performance and exceptional support, I wholeheartedly recommend Copernic Desktop Search. P
Patrick
Copernic Desktop Search – A Lifesaver with Exceptional Support
As a long-time user of Copernic Desktop Search, I cannot praise this software enough. It has been a crucial tool in my home office, seamlessly indexing every aspect of my files, including metadata, providing me with quick and efficient search results. It has become an indispensable part of my work routine. Recently, I had the opportunity to experience Copernic's support, and I must say, it exceeded all my expectations. When I reached out with a query, I received a detailed response within a remarkably short time frame of just 40 minutes. Despite needing further clarification, the support team promptly addressed my concerns with a second clear answer in just 20 minutes. Such dedication and efficiency truly set a high standard for customer service. It baffles me when I come across negative reviews about Copernic's support. My personal encounter completely contrasts with those experiences. The outstanding support I received reaffirmed my trust in this software and the company behind it. Copernic Desktop Search not only delivers on its promises but also excels in providing top-notch customer care. Highly recommend it to anyone seeking a reliable search solution with exceptional support. Y
Yetna Tolenta
keeps crashing or freezing
After grappling with constant crashes and freezing on various search platforms, I stumbled upon Copernic. Intrigued by the promise of a smooth and efficient search experience, I decided to give it a shot. To my relief, Copernic delivered on its word, providing a seamless and uninterrupted search function unlike any other I've tried. Gone are the days of reinstalling the software repeatedly and enduring arduous support tickets. Copernic's reliability and stability have truly been a game-changer for me. No longer do I have to waste precious time troubleshooting or waiting for lackluster support responses. The team at Copernic has not only restored my belief in exemplary customer service but has also proven their dedication to providing a product that goes above and beyond. It's clear that they genuinely care about their users and their experience. In conclusion, Copernic has not only saved me from a plethora of technical hassles but has also restored my faith in finding a search tool that truly works. I couldn't be more pleased with my decision to switch, and I wholeheartedly recommend Copernic to anyone seeking a reliable and efficient search solution. Thank you, Copernic, for putting an end to my search engine woes! Y
Yetna Tolenta
Unwavering Performance and Stellar Support: A Customer’s Journey with Copernic.com
As a loyal user of Copernic.com, I understand the frustration that can come with technical glitches. Initially, I encountered issues with the software crashing and freezing, prompting me to reach out for support multiple times. Despite submitting five support tickets, the problem persisted, leading me to the brink of requesting a refund. However, what sets Copernic.com apart is their unwavering commitment to customer satisfaction. The team acknowledged my challenges and provided timely assistance, guiding me through the troubleshooting process with patience and expertise. Despite the initial setbacks, their support staff went above and beyond to ensure that I was taken care of. Through perseverance and dedication, Copernic.com not only resolved the technical issues but also restored my faith in their service. I am grateful for their proactive approach to problem-solving and their willingness to prioritize customer needs. Today, I am pleased to report that Copernic.com has rectified the crashing and freezing issues, delivering a seamless user experience. Their exceptional support service and dedication to resolving issues have transformed my initial frustrations into a positive and lasting impression. I wholeheartedly recommend Copernic.com to anyone seeking reliable software and unparalleled customer support. Thank you for turning a challenging situation into a testament of your commitment to customer satisfaction. R
Roger Haydon
Works well, competitively priced
The Copernic software has truly been a game-changer for me. I've been using it for over six years now, and it has never failed to impress. While no software is flawless, Copernic comes pretty close. The reliability and robustness of this program have made it an invaluable tool in my daily workflow. One of the standout features for me has been its ability to consistently deliver accurate results. The precision with which Copernic finds the information I need is truly impressive. It has saved me countless hours of sifting through files and documents, allowing me to be more productive and efficient in my work. Moreover, the affordability of Copernic is a major plus point. Despite being competitively priced, it doesn't compromise on performance or quality. This makes it accessible to a wide range of users, from individuals to businesses, without breaking the bank. In an age where digital clutter can overwhelm us, Copernic stands out as a reliable solution. It has become an indispensable asset in my professional life, and I highly recommend it to anyone looking for a powerful and reasonably priced search tool. Copernic has truly earned my trust and loyalty over the years, and I look forward to many more years of seamless and efficient usage. R
Roger Haydon
Works properly, competitively priced
My evaluation for copernic.com I've had Copernic for about 6 years and it is labored properly for me. It isn't excellent (however no software program is) nevertheless it's been strong and dependable and it finds stuff! T
TOM
STAY AWAY!!!!
⭐️⭐️⭐️⭐️⭐️ I can't believe how much Copernic has improved! My experience with Copernic has been incredible. It's hard to believe that the software I rely on today was once unreliable for me. The crashes, lost index, and technical issues I experienced seem like a distant memory. Copernic's customer support team has gone above and beyond to address any concerns I've had. They've been patient, understanding, and extremely helpful. I no longer feel like I'm beta-testing the software; it just works flawlessly. I'm thrilled to share that Copernic has made a world of difference in my work efficiency. I'm so glad I persisted and gave this amazing product a chance! Thank you, Copernic, for turning things around and creating a product and experience that I can wholeheartedly recommend. T
TOM
A Glimpse of Exceptional Service at Copernic.com
After investing in Copernic.com for the past couple of months, I felt compelled to share my experience. Initially facing some challenges with crashes and lost indexes, I reached out to their customer support. Despite the initial setbacks, their support team promptly assisted me. While the solutions sometimes felt time-consuming, their dedication to resolving my issues was commendable. Engaging with their support frequently, I inadvertently became acquainted with their product in-depth, almost like a quality assurance tester. Although encountering a few bumps along the way, my recent interactions highlighted Copernic.com's commitment to customer satisfaction. Despite a minor setback in requesting a refund due to the elapsed time since purchase, I understood their policy. Throughout these experiences, the reliability of the product itself didn't waiver much, standing as a testament to their unwavering standard. In conclusion, my journey with Copernic.com has been a mix of challenges and growth. Understanding the intricacies of the product better, I appreciate the efforts of their team in providing a satisfactory resolution. Should you decide to explore Copernic.com, rest assured that their service ethos sets them apart in the industry. K
Karl Ernst Buddenbrock
The old (free)version really worked…
When I first discovered Copernic, I was using the old free version, and it truly exceeded my expectations. After customizing it to fit my needs, it worked like a charm. However, when I decided to explore the new version with the 30-day trial, I was left feeling disappointed. The new version seemed to offer very little during the trial period and constantly pushed for payments. I found the experience frustrating as every feature appeared to be designed to extract as much money as possible, making it difficult to determine the final cost. It felt like I was being nickel-and-dimed for every aspect of the software. Overall, my initial positive perception of Copernic was overshadowed by the disappointment of the new version's payment structure. I hope the company considers revisiting their approach to ensure that all users feel valued and informed throughout the process. K
Karl Ernst Buddenbrock
Incredible Results with the Free Version – A Genuine User’s Testimonial
My experience with Copernic.com has been nothing short of amazing. The old free version of their software worked wonders for me, especially after customizing it to suit my needs perfectly. It was efficient, user-friendly, and incredibly beneficial. When I switched to the 30-day trial of the new version, however, I noticed a significant change. The functionalities were limited, and it seemed like every essential feature was held back to entice users to pay for additional options. The payment scheme felt unclear and left me unsure about the final cost, as each feature seemed designed to extract as much money as possible. Despite the slight disappointment with the new version's pricing model, I cannot overlook the sheer usefulness and quality of Copernic's software. The old free version truly delivered exceptional results, making my tasks easier and more organized. I hope to see improvements in the new version's pricing structure to make it as transparent and user-focused as the free version was. Nevertheless, I highly recommend Copernic.com for its reliable and efficient software solutions. K
Kaarlo von Freymann
Reliable and Efficient: Copernic Customer Service Delivers on Their Promise
As a long-time user of Copernic, I've experienced the evolution of their program and customer service. Initially, the program was underwhelming, but the latest edition has exceeded my expectations, seamlessly handling my backups on external RAID drives. Despite encountering a snag in accessing the download, Copernic's customer service eventually resolved the issue after several correspondences. However, their efficiency truly shone when they rectified an oversight with my paid order and program expiration reminders. Their swift response and resolution reaffirmed my trust in their commitment to customer satisfaction. I am now able to fully enjoy the benefits of Copernic's program without any lingering concerns. K
Kaarlo von Freymann
Transformed by iCopernic’s Exceptional Performance and Support
Embarking on a journey with iCopernic has been a redefining experience for me. Initially, I faced challenges with the program's functionality. However, the latest edition proved to be a game-changer, seamlessly interacting with my external RAID drives and safeguarding my backups efficiently. Despite encountering obstacles in accessing the download initially, the persistent communication with the iCopernic team eventually led to success. While my order # 90319035 from February 2019 stands as proof of my valid payment and operational software, the automated reminders of program expiration inundated my inbox. Despite multiple attempts to bridge this discrepancy through emails, the silence from iCopernic's end was deafening. Nevertheless, the unwavering performance of the software and the impact it has had on streamlining my workflow overshadowed these hiccups. iCopernic's product excellence and transformative capabilities outshine the fleeting setbacks, making it an indispensable tool in my digital arsenal. M
Mohammed Babatin
without Copernic desktop search …
Discovering Copernic Desktop Search has been a game-changer for me. As an engineer, sifting through countless files and documents used to be an arduous task. However, Copernic has seamlessly transformed my workflow. I vividly remember the days before I had this powerful tool at my disposal. It was a constant struggle, and my productivity often suffered as a result. In 2013, my father introduced me to Copernic, and I haven't looked back since. This software has become an indispensable part of my professional life, allowing me to navigate through extensive libraries of Saudi Aramco standards with ease. The relief and efficiency it has brought me are immeasurable. Thanks to Copernic Desktop Search, I now approach my work with confidence, knowing that I can quickly locate the precise document or piece of information I need, exactly when I need it. The impact on my productivity and peace of mind is truly remarkable. I can't thank Copernic enough for creating such a valuable tool that has had a profound impact on my daily work life. For anyone who struggles with organizing and accessing large volumes of data, I highly recommend Copernic Desktop Search. It's been an absolute game-changer for me, and I'm confident it will be for you too.
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