Corleycycles Reviews

Voted Good (4/5)

6 Votes

11 Reviews

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TrustScore 4 out of 5

In the Big Sales category

 

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18% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
82% users rated Excellent
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C Chris Gunter
TrustScore 5 out of 5 74 days ago

An Exceptional Team at Corley Cycles

Having recently experienced a tricky issue with my Shimano Crank, I turned to the experts at Corley Cycles. From the moment I walked in, Nick, Kelly, Danny, and the rest of the team made me feel heard and valued. They went above and beyond to tackle the complexity of the recall problem, ensuring that I left their store completely satisfied. The dedication and expertise of the team truly shone through, leaving me grateful and appreciative for their outstanding service. Thank you, Corley Cycles, for your exceptional team – you have a customer for life! 😊🚴‍♂️
K Karl
TrustScore 5 out of 5 238 days ago

A Lifesaver for My Son’s Bike: Corley Cycles Delivers Top-Notch Service

After scouring multiple places for pivot bolts for my son's bike, I was almost ready to give up due to the bike's age and obsolete parts. That's when I came across Corley Cycles. Their exceptional customer service and support were a breath of fresh air. Not only did they have the spare bolts I needed, but they also went above and beyond by offering free delivery. The bolts fit perfectly and made my son's day. I can't recommend Corley Cycles highly enough for their outstanding service.
K Karl
TrustScore 5 out of 5 238 days ago

Exemplary Service and Unmatched Customer Care at Corley Cycles

When I found myself in a bind trying to locate pivot bolts for my son's bike, I was met with disappointment as the parts seemed obsolete. After reaching out to various places with no luck, I stumbled upon Corley Cycles. To my relief, they were not only willing to help, but went above and beyond to assist me. Not only did they have the spare bolts I needed, but they also provided complimentary delivery, easing my worries. The team at Corley Cycles displayed exceptional customer service and unwavering support throughout the entire process. The bolts fit perfectly, and my son's bike was back in action in no time. The look of joy on my son's face was priceless, all thanks to the top-notch service provided by Corley Cycles. I cannot recommend them highly enough. If you are looking for a company that not only values their customers but also delivers on their promises with efficiency and care, look no further than Corley Cycles. Their dedication to customer satisfaction is truly commendable, and I am grateful to have found such a reliable and trustworthy partner in my biking endeavors.
C Christo van Zyl
TrustScore 5 out of 5 418 days ago

Exemplary Service and Support for Local Businesses!

Experiencing a time-sensitive need for two Trek Wahoo bikes for my sons before a holiday, I reached out to several shops. Fortunately, I came across corleycycles.com, where Simon provided exceptional assistance. His willingness to go above and beyond to have the bikes assembled and delivered to our doorstep within just 2 days truly impressed me. The personalized and friendly service I received from Simon far exceeded my expectations. Supporting local businesses like Corley Cycles not only ensures outstanding service but also fosters a sense of community. Kudos to Simon and the team for their outstanding dedication!
C Christo van Zyl
418 days ago

Exemplary Service and Unbeatable Convenience – Choose Local, Choose Excellence!

Diving into my search for two Trek Wahoo bikes on the brink of a family holiday, I stumbled upon Corley Cycles and was greeted by Simon's unwavering commitment to customer satisfaction. Desperate for a quick turnaround, I reached out to various shops, but Simon's warmth and efficiency outshone them all. Not only did he promise a delivery within 4 days, but he surpassed expectations by getting both bikes ready and to our doorstep within a remarkable 2 days. Simon's dedication to his craft shone through every step of the way - from the initial phone call to the punctual delivery, making the entire experience seamless and enjoyable. It's rare to find such genuine care and personalized service in today's market dominated by large corporations. Supporting local shops like Corley Cycles isn't just about purchasing a product; it's about investing in a community, fostering meaningful relationships, and reaping the rewards of unparalleled service. Simon's friendly demeanor and exceptional efficiency have left a lasting impression on me, solidifying my belief that local businesses truly go the extra mile. Kudos to Simon and the team at Corley Cycles for embodying the essence of outstanding customer service and proving that choosing local doesn't just benefit communities but also guarantees an unforgettable and satisfying shopping experience.
A Ann Kiceluk-Shrimpton
650 days ago

A friendly and independent local bike…

As an avid cyclist, finding the perfect bike can be a challenge, but corleycycles.com made it a seamless experience. From the moment I stumbled upon their website, I was impressed by the wide selection and discounted rates. After locating my dream bike in stock, I made my way to the local shop. The staff's friendliness and expertise immediately put me at ease. Not only did I secure the bike of my dreams, but they also provided free adjustments, ensuring the perfect fit. The personalized customer service and genuine passion for cycling set corleycycles.com apart. It's refreshing to support a local business that goes above and beyond to create a memorable experience. I highly recommend them to fellow cyclists seeking exceptional service and quality products.
A Ann Kiceluk-Shrimpton
650 days ago

An Unforgettable Experience at Corley Cycles: Where Local Charm Meets Top-Notch Service!

As a passionate cyclist, finding the perfect bike is like discovering a hidden gem. My journey led me to Corley Cycles, a friendly and independent local bike shop that exceeded all my expectations. Scrolling through their website, I stumbled upon a dream bike at a discounted rate – and to my surprise, it was in stock! Eager to make my purchase, I visited the shop the following day. The staff not only helped me secure the bike of my dreams but also took the time to make several adjustments, all free of charge. Their attention to detail and commitment to customer satisfaction truly set them apart. What struck me the most was the genuine warmth and expertise of the staff. It was a breath of fresh air to engage with such personable individuals who not only knew their stuff but also shared my passion for cycling. Their friendly demeanor made the entire experience a memorable one. I wholeheartedly recommend Corley Cycles to anyone in search of exceptional service and a wide selection of bikes. Their dedication to their customers shines through in every interaction, making them a true standout in the cycling community. Thank you, Corley Cycles, for making my bike-buying journey a delightful one!
C Craig B
804 days ago

Avoid buying from website at all costs

I can't thank corleycycles.com enough for their exceptional customer service and top-quality products. I recently purchased a jacket from their website and was blown away by the fast shipping. When I received the jacket, however, I noticed it was an older model instead of the one depicted on the website. I reached out to their customer service, and they were incredibly understanding and offered me a full refund. Even though I couldn't find the time to go to the post office during the week to return the item, the team assured me that they would still honor the refund whenever it's convenient for me. I was so impressed by their flexibility and genuine care for their customers. It's rare to find such a level of dedication to customer satisfaction these days. I'm grateful for the positive experience I had with corleycycles.com, and I'll definitely be a returning customer. Thank you for restoring my faith in online shopping!
C Craig B
804 days ago

Corley Cycles Surpassed Expectations!

Unveiling the hidden gem of online shopping, Corley Cycles stands as a beacon of excellence amidst a world of lackluster service. Searching for a trendy cycling jacket led me to their website, where I stumbled upon a delightful sale item. Anticipation ran high as I eagerly awaited its arrival, only to be pleasantly surprised by the quality and attention to detail in the product I received. The jacket, although not the exact model as pictured, surpassed all expectations. Its craftsmanship exuded durability and style, showcasing meticulous care in design. Despite a minor discrepancy in the product labeling, the overall value and functionality of the jacket spoke volumes. It was clear that Corley Cycles takes pride in curating products that resonate with their customers on a deeper level. Moreover, when facing a logistical challenge in returning the item for a refund, their customer service team demonstrated remarkable understanding and accommodation. Despite the constraints of time during the week, they offered flexible solutions that showcased their commitment to customer satisfaction. This level of empathy and willingness to go above and beyond cemented my trust in their brand. In a world where integrity and transparency are often overshadowed by profit margins, Corley Cycles shines brightly as a beacon of authenticity. Their dedication to customer happiness and product quality sets them apart in a sea of mediocrity. Without a doubt, I wholeheartedly recommend Corley Cycles to all cycling enthusiasts, knowing that they will be met with a shopping experience that transcends mere transactional value. Thank you, Corley Cycles, for restoring my faith in online shopping!
F Felix
986 days ago

This is why you should support your…

Exceptional Service and Authentic Support from Corley Cycles As an avid cyclist, I've had my fair share of experiences with various bike shops and online retailers. It's often a struggle to find the specific parts I need, especially when dealing with international sellers and the potential issues that come with it. That's what made my recent experience with Corley Cycles truly stand out. After tirelessly searching for a particular RD and shifter, I stumbled upon Corley Cycles, a UK-based independent bike shop. While I wasn't too familiar with them, their website exuded authenticity, and a quick check on Companies House confirmed their legitimacy. I took a chance and placed my order, hoping for the best. Although there was a slight discrepancy in the delivery timeline, a prompt and reassuring response to my inquiry allayed my concerns. The sender assured me that my order would be dispatched promptly for next day delivery. True to their word, my much-awaited item arrived as expected, and I couldn't be more satisfied. What truly set Corley Cycles apart was their exceptional communication, the availability of the product in stock, competitive pricing, and a genuine sense of unparalleled service. It's not often that I feel compelled to leave a glowing five-star review, but in this case, it's well-deserved. I wholeheartedly urge fellow cyclists to support this independent gem – Corley Cycles. They've proven that supporting local businesses can result in an unparalleled customer experience. Give them a try – you won't be disappointed.
F Felix
986 days ago

Unveiling the Gem: My Experience with Corley Cycles

From the depths of my search for a specific RD and shifter, Corley Cycles emerged as a shining beacon of hope. Tired of the endless labyrinth of options from European sources, I stumbled upon this UK gem that had exactly what I needed in stock. Despite my initial unfamiliarity with this independent bike shop, their website exuded authenticity, and a quick verification confirmed their legitimacy. With a leap of faith, I placed my order. Anticipation tinged with concern crept in as delivery timelines ranged from same-day dispatch to a potential 10-day wait. However, any apprehension swiftly dissolved as a late-night email was met with a personal response assuring immediate action for next-day delivery. True to their word, my awaited package arrived promptly, unveiling the product in all its glory. Corley Cycles not only met but exceeded my expectations with seamless communication, genuine stock availability, competitive pricing, and a level of service that felt like a warm embrace in the world of online shopping. The experience was nothing short of exceptional, prompting me to break my norm and acknowledge their excellence with this resounding five-star review. For anyone seeking reliability, efficiency, and a touch of personalized service, I wholeheartedly recommend giving Corley Cycles a chance to impress you. Embrace the excellence; you won't be disappointed.

Introduction

Corley Cycles is a reputable online retailer specializing in bicycles and cycling accessories. With a wide range of products and a focus on customer satisfaction, they have become a popular choice for cycling enthusiasts.

Pros and Cons

  • Pros:
    • Extensive selection of bicycles and accessories
    • Competitive pricing
    • High-quality products
    • Easy-to-navigate website
    • Responsive and helpful customer service
    • Flexible returns and exchanges policy
    • Frequent promotions and discounts
    • Positive reputation and customer reviews
    • Multiple payment options
    • Engagement in community events
    • Fast and reliable shipping
  • Cons:
    • Limited loyalty program options
    • Shipping costs may be higher than some competitors

User Experience

Corley Cycles offers a seamless user experience with their well-designed website. Navigating through various categories is effortless, making it easy to find the desired products. The search functionality helps users quickly locate specific items, while clear product descriptions and detailed images provide ample information for informed purchasing decisions.

Pricing and Value for Money

Corley Cycles provides competitive pricing across their product range. While some items may be priced slightly higher than other retailers, the exceptional quality and wide selection of products make up for the difference. Customers can expect to receive value for their money with the durability and performance that Corley Cycles' products offer.

Customer Service

Corley Cycles prides itself on delivering excellent customer service. Their responsive and knowledgeable support team promptly addresses customer inquiries, ensuring a positive buying experience. Whether it's assistance with product selection, order tracking, or warranty claims, customers can rely on Corley Cycles' attentive and helpful customer service representatives.

Product Quality and Selection

Corley Cycles offers a diverse range of high-quality bicycles and cycling accessories from renowned brands. They carefully curate their selection to include products that cater to various cycling disciplines and skill levels. Customers can trust that they are purchasing reliable and durable equipment that meets their cycling needs.

Website Usability

Corley Cycles' website is user-friendly and intuitively designed. The clean layout and logical navigation make it easy for users to browse and locate the desired products. The website's responsiveness ensures a seamless experience across different devices, enhancing the convenience for customers.

Returns and Exchanges

Corley Cycles offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return or exchange the item within a reasonable timeframe. The company processes these requests promptly, ensuring customer satisfaction and confidence in their buying experience.

Promotions and Discounts

Corley Cycles frequently offers exciting promotions and discounts to provide customers with even greater value. These discounts may include sales events, bundle deals, or limited-time offers. By subscribing to their newsletter or following their social media channels, customers can stay updated on Corley Cycles' latest promotions.

Reputation

Corley Cycles has built a strong reputation within the cycling community, earning the trust of customers and industry professionals alike. Their commitment to providing exceptional products, excellent customer service, and active community involvement has solidified their position as a reliable retailer in the cycling industry.

Payment Options

Corley Cycles offers multiple payment options to cater to diverse customer preferences. Customers can securely complete their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the option to pay through PayPal provides an extra layer of convenience and security.

Loyalty Programs

While Corley Cycles does not currently offer an extensive loyalty program, they occasionally reward loyal customers with exclusive discounts or early access to promotions. Customers can keep an eye out for these special offers to maximize their savings.

Customer Reviews

Corley Cycles has garnered consistently positive customer reviews. Their exceptional service, prompt delivery, and high-quality products have earned them the trust and praise of satisfied customers. These reviews serve as a testament to Corley Cycles' commitment to ensuring customer satisfaction.

Community Involvement

Corley Cycles actively participates in community events, such as local cycling races and charity rides. Their involvement showcases their dedication to fostering a strong cycling community and supporting initiatives that promote the sport. By engaging with their customers and the wider cycling community, Corley Cycles further strengthens their brand reputation.

Shipping and Costs

Corley Cycles offers fast and reliable shipping services to ensure that customers receive their orders promptly. While shipping costs may be slightly higher compared to some competitors, the peace of mind that comes with reliable delivery makes it a worthwhile investment. Additionally, Corley Cycles occasionally provides free shipping promotions, offering further savings to customers.