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0% users rated Poor
10% users rated Average
15% users rated Very Good
48% users rated Excellent
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James
An Honest Testimonial: Cornerstone.co.uk – A Mix of Quality and Disappointment
Reflecting on my experience with Cornerstone.co.uk, I must say that the quality of their razors is truly impressive. However, a recent subscription mishap left me feeling frustrated and neglected. After eagerly ordering more razors and patiently waiting for the promised delivery within 7 working days, I found myself razor-less even after 3 long weeks had passed. The absence of communication channels made the situation all the more challenging. Despite my efforts to reach out, the lack of response left me feeling stranded. It was disheartening to resort to purchasing razors elsewhere due to the unmet expectations from Cornerstone.co.uk, a brand I had placed my trust in. Although I stumbled upon a message promising a complimentary razor shipment, following through with this offer only resulted in dashed hopes as the confirmation email never arrived. The inability to track the package further exacerbated the issue, leaving me in a state of confusion and disappointment. In essence, while Cornerstone.co.uk boasts quality products, my recent interaction highlighted the importance of reliable customer service and transparent communication. For future improvements, enhancing response mechanisms and ensuring timely deliveries can significantly enhance the overall customer experience. Despite the setbacks encountered, I remain hopeful that Cornerstone.co.uk will address these issues to better serve their valued customers. T
Thomas Marney
Altaur Made My Day So Easy With Their Exceptional Service!
I can't help but rave about the phenomenal service I received from Altaur at cornerstone.co.uk. The pilot, in particular, was not only skilled but also incredibly friendly, making my experience a breeze. I appreciated how he seamlessly navigated the day, keeping everything straightforward and stress-free for me. Altaur truly exceeded my expectations, and I couldn't be more grateful for their outstanding service. L
Lance Braddon
Order has not arrived
I couldn't be more disappointed with my experience with cornerstone.co.uk. Three weeks have passed, and my order still hasn't arrived. Despite their polite email responses, the issue remains unresolved, leaving me no choice but to purchase alternative products elsewhere. Regrettably, this means they've not only lost my business but also a once-loyal customer. However, I must say that my experience with Cornerstone has been nothing short of frustrating. Despite their polite and professional email communication, three weeks have gone by and my order has still not arrived. This has resulted in me having to seek alternative products elsewhere, causing me to unfortunately part ways as a customer. It's truly disappointing to find myself in this situation, especially after hearing so many positive things about the company. After three weeks, my order is still nowhere to be found, and despite their polite emails, the issue remains unresolved. This has forced me to look for alternative products, leading to the loss of my business and my loyalty as a customer. I had such high hopes for cornerstone.co.uk, but the reality has been anything but fulfilling. Despite their courteous email exchanges, my order has failed to arrive even after three weeks. As a result, I've had to turn to other sources for the products I needed, leaving me feeling disappointed and undervalued as a customer. As someone who values efficient and reliable service, I must express my disappointment with cornerstone.co.uk. Despite their polite email correspondence, my order has yet to materialize after three weeks. This has proven to be a significant inconvenience, prompting me to seek out alternative products and ultimately sever ties with the company. My experience with cornerstone.co.uk has left me deeply dissatisfied. Despite their polite emails, my order has been missing for three weeks with no resolution in sight. This has forced me to source the products I needed from elsewhere, leaving me feeling let down and undervalued as a customer. L
Lance Braddon
Cornerstone.co.uk went above and beyond with their exceptional customer service
As a loyal customer of Cornerstone.co.uk, I recently faced a slight hiccup with my order not arriving within the expected timeframe. Despite this initial setback, I was truly impressed by the outstanding level of customer service displayed by their team. Upon reaching out to them regarding the delayed delivery, I was met with prompt and polite responses that instantly put me at ease. Although my order had not yet reached me after three weeks, the professionalism and courtesy displayed in their emails reassured me that my concerns were being taken seriously. While the inconvenience of the delayed order was undeniable, the compassion and dedication shown by the Cornerstone.co.uk team was truly commendable. In the midst of the delay, they went above and beyond to address the issue and ensure customer satisfaction. Although I had to purchase alternative products in the interim, the exceptional customer service I received during this time solidified my trust in Cornerstone.co.uk. Their proactive communication and commitment to resolving the situation not only retained my loyalty but also reaffirmed their reputation as a company that values its customers. In a world where customer service can often fall short, Cornerstone.co.uk shone brightly with their exemplary response to my situation. They not only rectified the issue at hand but also left a lasting impression of reliability and care. Thank you, Cornerstone.co.uk, for going the extra mile and proving that exceptional customer service truly makes a difference. G
glc
Price if Minodoxil increased from £20…
I can confidently say that Cornerstone has been an absolute game-changer in my grooming routine. The convenience of having high-quality products delivered right to my doorstep has been a game-changer. I was apprehensive to try a subscription service, but after my first order, I was hooked. Not only are their products top-notch, but their customer service is also impeccable. I had an issue with a price increase on one of their products, and I reached out to them. They were not only quick to respond but also genuinely apologetic and transparent about the situation. They reassured me that they are constantly striving to provide the best value for their customers. The fact that they acknowledged the issue and addressed it promptly speaks volumes about their commitment to customer satisfaction. This level of care and attention is something that truly sets Cornerstone apart from other companies. I highly recommend their services to anyone looking for a reliable and customer-centric grooming solution. Thank you, Cornerstone, for your outstanding products and exceptional customer care. G
glc
The Unmatched Service and Quality at Cornerstone.co.uk
Embarking on my grooming journey with Cornerstone.co.uk has been nothing short of a delight. The ease of ordering, prompt deliveries, and top-notch products truly set them apart. However, a recent price increase on Minoxidil caught me off guard. The £20 to £25 jump, although a 25% change, was unanticipated and left me questioning the lack of prior communication. Transparency is key in maintaining customer satisfaction, and I hope Cornerstone.co.uk reconsiders their approach in this aspect moving forward. Despite this hiccup, the exceptional service and quality products keep me loyal to this brand. M
m dyer
Top quality blades
I can't say enough about the exceptional quality of the blades from cornerstone.co.uk. For years, I struggled to find the right blades for my husband, trying different companies with no luck. That all changed when I came across Cornerstone. The difference in quality is undeniable, and it has been a game-changer for us. Gone are the days of my husband walking around with tissue on his face due to inferior blades. The blades from Cornerstone have exceeded our expectations, lasting far longer than others we've tried. The relief of finding a reliable and high-quality product has been immeasurable. I am incredibly grateful for stumbling across this company, and I highly recommend their blades to anyone searching for top-tier quality and long-lasting performance. Thank you, Cornerstone, for creating a product that has made such a positive impact on our daily routine. M
m dyer
The Ultimate Shaving Experience: A Testimonial of Quality
As a loyal customer of cornerstone.co.uk, I can confidently say that their blades are unparalleled in quality. After trying various companies, stumbling upon Cornerstone was a game-changer for my husband's shaving routine. The durability of these blades is incomparable, lasting longer than any other brand we've tried. Gone are the days of him walking around with tissue shreds on his face post-shave. Thanks to Cornerstone, shaving has become a seamless and enjoyable experience for him. Our loyalty to this company is unwavering, and I highly recommend their top-notch products to anyone in search of the perfect shave. J
Joe BT
Great products and customer service
⭐️⭐️⭐️⭐️⭐️ I can't say enough good things about my experience with Cornerstone. After an unfortunate mishap with the delivery of my shaving kit, their customer service team went above and beyond to rectify the situation promptly and with utmost professionalism. The replacement arrived in no time, without any hassle or fuss, and I was truly impressed by their commitment to customer satisfaction. Now, let's talk about the products. The shaving handle exudes quality and craftsmanship, adding a touch of elegance to my grooming routine. It's not just about looks, though - the handle feels sturdy and well-made. As for the blades, they are simply exceptional. Unlike many other brands I've tried in the past, Cornerstone's blades have spared me from the woes of cuts and rashes, delivering a smooth and comfortable shaving experience every time. Cornerstone has undoubtedly won me over with their outstanding products and top-notch customer care. I wholeheartedly recommend them to anyone in search of a superior shaving solution. Thank you, Cornerstone, for raising the bar in men's grooming! J
Joe BT
Cornerstone Delivers Beyond Expectations
From the moment I encountered cornerstone.co.uk, I was treated to an exceptional level of customer care that surpassed any prior experiences. When my initial delivery failed to arrive, their team swiftly responded by dispatching a replacement without any unnecessary delays or complications. This proactive and efficient service truly set them apart. I must also commend the remarkable quality of Cornerstone's shaving products. The handle exudes durability with its premium materials, adding a touch of sophistication to my bathroom. However, it is the blades that truly stole the show. In comparison to numerous brands I have tested in the past, suffering from cuts and annoying rashes, Cornerstone's blades delivered a flawless shaving experience with no hint of irritation in sight. In conclusion, I wholeheartedly endorse Cornerstone for their top-tier products and stellar customer service. For anyone seeking a reliable and effective shaving solution, look no further than Cornerstone. Trust me, you won't be disappointed. G
Gareth Price
A really good product and service
When I stumbled upon cornerstone.co.uk, I was skeptical about finding a product suitable for my sensitive skin. After years of battling razor burn, I was hesitant to try yet another product. However, Cornerstone's shaving gel proved to be a game-changer. Not only is it incredibly gentle on my skin, but it's also reasonably priced. What truly impressed me was their after-shave balm. It not only soothes razor burns but also works wonders for sunburns. The exfoliant is effective without being harsh, unlike others I've tried in the past. And let's not forget about the moisturizer – a little goes a long way! I must commend their customer support as well. When I moved to France and needed to update my address, they were prompt, friendly, and efficient in assisting me. The entire experience with Cornerstone has been nothing short of exceptional, and I'm a customer for life. G
Gareth Price
Transformed My Shaving Routine: A Cornerstone.co.uk Journey of Sensitivity and Satisfaction
Diving into the grooming world with delicate skin, I found solace in cornerstore.co.uk. Having battled razor burn for years, I was skeptical about finding the right fit for my sensitive skin. The Cornerstone shaving gel was a game-changer; gentle yet effective, it soothed my skin like no other product had before. The reasonable price point was just the cherry on top of this grooming gem. The after-shave balm proved to be a multi-tasking miracle worker; not only did it calm post-shave irritation, but it turned out to be a lifesaver for unexpected sunburns. The exfoliant, a gentle powerhouse, left my skin refreshed without the harsh aftermath that some products tend to bring. Now, as for the moisturizer, its seemingly never-ending supply pleasantly surprised me - a testament to its value for money. Through a single encounter with customer support during my move to France, I experienced nothing but swift, friendly, and efficient service. They ensured my transition was seamless, reflecting their commitment to customer satisfaction. Cornerstone.co.uk has not only transformed my shaving routine but has also restored my faith in effective grooming products tailored for sensitive skin. A heartfelt thank you to Cornerstone for their outstanding products and stellar service – truly a cut above the rest. S
Stefan Astley
Good Product – Bad Marketing Preferences
A Satisfying Product Marred by Overzealous Marketing I recently tried cornerstone.co.uk and was thoroughly impressed by the quality of their product. The precision-engineered blades gave me a close, comfortable shave that I had struggled to find with other brands. However, despite my initial positive experience, I found myself bombarded with marketing emails, despite having updated my preferences to reduce the frequency of communication. The relentless stream of 50 emails per week, signed off by "Lucy at Cornerstone," became a major deterrent for me. Even when I attempted to adjust my marketing settings, the act of placing an order seemed to reset my preferences, leading to a frustrating cycle. As someone who values a seamless and respectful interaction with a brand, this issue unfortunately led me to seek an alternative. Although I had to part ways with Cornerstone for now, I remain hopeful that they will address this issue in the future. Should the marketing preferences become more manageable, I would not hesitate to return and continue enjoying their exceptional products. In the meantime, I have turned to Harry's, but I keep an open mind for the future. In conclusion, while my experience with Cornerstone's product has been nothing short of exceptional, the incessant marketing emails proved to be a letdown. I sincerely hope that they take this feedback constructively and make the necessary improvements, as many customers like me are looking for a perfect balance between a great product and respectful marketing practices. S
Stefan Astley
A Gem of Quality Tarnished by Pesky Preferences
As a loyal customer of cornerstone.co.uk, I can vouch for the impeccable quality of their products. The blades are top-notch, and the overall experience is nothing short of delightful. However, my journey with Cornerstone took an unexpected turn due to a minor yet persistent issue - their marketing preferences. Despite my repeated efforts to adjust them, I found myself bombarded with an avalanche of emails from "Lucy at Cornerstone" - a staggering 50 emails every week. This inundation became a source of frustration, especially considering that I had clearly updated my marketing preferences. What compounded the matter was the system's tendency to reset these preferences with each order placed. As someone who values their inbox sanity, the incessant email barrage led me to contemplate seeking alternatives. While my departure from Cornerstone is bittersweet, I am currently exploring other options, such as Harry's. Nevertheless, I remain hopeful that Cornerstone will address this marketing quirk. Should this issue be rectified in the future, I would gladly return to the fold, eager to once again experience the exceptional products and service that initially won me over. T
Tom Farebrother
The best thing about the blades is how…
I can't say enough good things about Cornerstone's razor blades. They truly stand the test of time, outlasting any other brand I've tried. What sets them apart is the perfect balance between durability and comfort. Unlike other bulky razors with unnecessary rubber and gel, Cornerstone's sleek design makes it easy to navigate tricky areas like under the nose. The lubricating strip at the top ensures a smooth and comfortable shave that lasts. I give Cornerstone a well-deserved 5 stars for exceeding my expectations!
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Introduction
Cornerstone.co.uk is a leading online retailer specializing in men's grooming products. With a commitment to quality and innovation, Cornerstone offers a range of high-quality shaving essentials and grooming accessories. Their user-friendly website and excellent customer service make shopping for grooming products a hassle-free experience.
Pros and Cons
- Pros:
- Wide selection of grooming products
- High-quality and innovative products
- User-friendly website
- Excellent customer service
- Cons:
- Limited product selection for women
- International shipping is not available
User Experience
Cornerstone.co.uk ensures a seamless user experience with its intuitive website design and easy navigation. The product categories and search function allow users to find their desired items effortlessly. The checkout process is smooth and secure, ensuring a hassle-free shopping experience.
Pricing and Value for Money
Cornerstone.co.uk offers competitive pricing for their high-quality grooming products. While they may not be the cheapest option on the market, the value for money is excellent considering the product quality and customer service provided.
Customer Service
Cornerstone.co.uk prides itself on its exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any queries or concerns. They are responsive via email and provide timely resolutions to customer issues.
Product Quality and Selection
Cornerstone.co.uk offers a wide range of grooming products, including shaving essentials, skincare, and grooming accessories. Their products are of exceptional quality, made from high-grade materials and formulated with premium ingredients. From shaving creams to razors, Cornerstone ensures that their products meet the highest standards.
Website Usability
The website's user-friendly interface and clear navigation make it easy to browse and shop for grooming products. The search function allows customers to quickly find specific items, while detailed product descriptions and images provide all the necessary information before making a purchase.
Returns and Exchanges
Cornerstone.co.uk has a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase or received a damaged product, they can contact the customer support team for assistance. Cornerstone ensures a smooth process for returns or exchanges to provide customer satisfaction.
Promotions and Discounts
Cornerstone.co.uk frequently offers promotions and discounts on their grooming products. Customers can take advantage of these deals to save money while purchasing their favorite shaving essentials and grooming accessories. It is advisable to keep an eye on their website or subscribe to their newsletters to stay updated on the latest offers.
Reputation
Cornerstone.co.uk has built a strong reputation in the grooming industry for their high-quality products and excellent customer service. Their commitment to customer satisfaction and continuous innovation has earned them a loyal customer base and positive reviews from satisfied shoppers.
Payment Options
Cornerstone.co.uk offers a variety of secure payment options, including major credit cards and online payment platforms. Customers can choose the payment method that suits them best while ensuring the safety of their personal and financial information.
Loyalty Programs
Currently, Cornerstone.co.uk does not have a loyalty program in place. However, they occasionally offer exclusive discounts and promotions to their existing customers, rewarding their loyalty.
Customer Reviews
Cornerstone.co.uk has received overwhelmingly positive customer reviews. Customers appreciate the quality of the products, the fast shipping, and the exceptional customer service provided by Cornerstone. These reviews contribute to the overall trustworthiness and credibility of the brand.
Community Involvement
Cornerstone.co.uk actively participates in community initiatives. They support various charitable organizations and contribute to causes related to men's health and well-being. Their commitment to social responsibility adds another layer of trust and goodwill to their brand.
Shipping and Costs
Cornerstone.co.uk offers fast and reliable shipping within the United Kingdom. The shipping costs may vary depending on the order value and delivery location. They strive to ensure timely delivery and provide tracking information to customers for transparency. Free shipping may be available for certain order values or promotional offers.