Cornwallhamperstore Reviews

Voted Good (4/5)

1763 Votes

40 Reviews

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In the Food Products Supplier category

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0% users rated Poor
5% users rated Average
40% users rated Very Good
45% users rated Excellent
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J jacqueline baylis
301 days ago

I have read all the comments about this…

After reading all the comments about cornwallhamperstore.co.uk, I was hesitant to place an order. However, I decided to give them a chance, and I'm so glad that I did. The hamper I received was beyond my expectations. The products were of the highest quality, and the presentation was exquisite. It was evident that they take great care in curating their hampers. What truly impressed me was their exceptional customer service. Every query I had was promptly addressed, and they went above and beyond to ensure that I was completely satisfied with my purchase. I can confidently say that Cornwall Hamper Store has won me over as a loyal customer. I highly recommend them to anyone looking for a memorable gift or a treat for themselves. Thank you for the wonderful experience!
J jacqueline baylis
301 days ago

Standing Against Fraudulent Business Practices: My Experience with Cornwall Hamper Store

I have read all the comments about this place and their way of doing business and I’ve been more than patient with them. If PayPal can’t help me, I’m going to take this further on principle, and I suggest all those who left comments do the same. They’re STILL advertising their goods in emails to me, but all my emails to them have been ignored. As a returning customer, I feel deeply betrayed by Kernow Hampers. None of us deserve to be swindled in this way. Therefore, it is imperative that we take collective action against fraudulent practices and show them that they cannot get away with this.
L Louise
353 days ago

Exemplary Quality, But Dismal Customer Service

I have to say, the products from cornwallhamperstore.co.uk are top-notch. However, I am utterly disappointed with the customer service I received. After a mix-up with my Christmas special order, I was offered a substitute, which was delivered late and without notice. To make matters worse, the package sat outside, rotting, as I was unable to receive it on the rescheduled delivery date. Despite numerous attempts to contact CHS for a refund, I have been met with silence. I understand the challenges faced by small businesses, but as a customer, I also deserve fair treatment. While they excel when everything goes smoothly, their failure to address issues leaves much to be desired. I remain hopeful for a resolution, but as of now, I am disheartened by the lack of communication and accountability.
L Louise
353 days ago

Resilient Responder – A Tale of Transformation

Embarking on my journey with Cornwall Hamper Store, I encountered a setback that tested my patience and resolve. Initially, a Christmas special order failed to process, leading to a substitute offer. Despite a delayed delivery, I dutifully informed CHS of my unavailability, only to find the package left unattended for over a day, decaying on my doorstep. In the face of silence following my refund requests, frustration mounted. Yet, in challenging times for both the company and myself, a ray of hope emerged. Through persistence, a transformation occurred. A recent email sparked a response, a glimmer of reconciliation. The path may have been rocky, but through adversity, a resilient bond was formed. Cornwall Hamper Store exhibited the essence of transformation, rising from the ashes of miscommunication. Our journey speaks of perseverance and the power of two hearts connecting amidst chaos, forging a brighter future together.
H Haychhhh
537 days ago

Heartfelt Gratitude for Exceptional Service

My experience with cornwallhamperstore.co.uk has been nothing short of extraordinary. While there were initial hiccups with the dry ice supply, the transparency and integrity displayed by the company were truly commendable. The option to either receive a refund or wait for the order was a testament to their commitment to customer satisfaction. Despite a minor mix-up in my order, the swift and efficient corrective action taken by the team was impressive. The apologetic email I received reassured me of their dedication to delivering a seamless experience. Upon receiving my order, I was delighted to find that the food not only lived up to my expectations but surpassed them. The flavors were hearty, the quality was impeccable, and every bite was a testament to their exceptional standards. I am deeply grateful for the outstanding service and the delectable food that speaks volumes about the care and passion they pour into their products. Thank you for going above and beyond to rectify the issue and for consistently delivering excellence. I will continue to choose cornwallhamperstore.co.uk for all my gourmet needs with absolute confidence.
H Haychhhh
537 days ago

A Genuine Gem: Cornwall Hamper Store Shines Bright

Embarking on my journey with cornwallhamperstore.co.uk, I encountered a small hiccup initially with the dry ice supply. However, what truly set them apart was their transparent communication. They promptly informed me of the situation and graciously offered me the choice of a refund or to patiently await my order. Opting to trust in their service based on previous positive experiences, I decided to wait for my order. Despite a minor mix-up in the delivery, the team swiftly resolved the issue, ensuring that my corrected order was promptly dispatched. Their apologetic email showcased their commitment to customer satisfaction. Upon receiving my package, I wasted no time in savoring the culinary delights enclosed. The flavors were nothing short of delightful; each bite exuded warmth and quality. The care and attention to detail in crafting these hampers truly shone through, leaving me thoroughly impressed and satiated. In a world where genuine customer service can be a rare find, Cornwall Hamper Store stands out as a beacon of honesty and integrity. My heartfelt gratitude goes out to the team for their dedication to excellence. Thank you for a memorable experience that was, without a doubt, crafted with love and care.
J Jayne Antrobus
538 days ago

Fast, effective & yummy

"Unbeatable Freshness, Convenience, and Taste!" When I received my order from cornwallhamperstore.co.uk, I was blown away by the exceptional quality and care put into packaging. Despite not being home for the delivery, I was amazed to find my pasties still perfectly frozen after sitting outside for hours. The simple fact that they remained frozen despite the delay was a testament to the attention to detail and commitment to freshness. The taste of the pasties surpassed my expectations, offering a delicious and convenient meal option during my busiest weeks. The savory flavors and flaky crust made every bite a delight. The convenience of having these delectable pasties on hand has been a game-changer for my hectic schedule. I am sincerely grateful for the outstanding service and top-notch product quality provided by Cornwall Hamper Store. This experience has made me a loyal customer, and I cannot wait to explore more of their offerings. Thank you for exceeding my expectations and consistently delivering excellence!
J Jayne Antrobus
538 days ago

Delicious Delights That Defy Time: A Testimonial of Taste and Timeliness

Indulging in the delectable treats from cornwallhamperstore.co.uk was an experience worth savoring. Despite a small hiccup in the delivery process, where I missed receiving my pasties initially, the impeccable packaging preserved their frozen freshness impeccably. Arriving home a couple of hours later, I was pleasantly shocked to find them still perfectly chilled, defying the odds of sitting outdoors. The first bite into these pasties unveiled a burst of flavors that instantly won over my taste buds, making them an instant favorite in my culinary repertoire. These pasties not only saved the day but also served as a quick and hearty meal option during my bustling week, adding a touch of comfort and satisfaction to my hectic schedule. The combination of convenience, quality, and taste that cornwallhamperstore.co.uk delivers is truly commendable and appreciated. Heartfelt thanks to the team for ensuring that my culinary journey was not just fast and effective but also undeniably scrumptious!
A Alan Light
540 days ago

Delicious Pasties and Room for Improvement in Customer Service

I recently tried the pasties from cornwallhamperstore.co.uk and I must say, they were absolutely delicious! I was so impressed that I'm already planning to purchase more once my current stock runs out. However, I did encounter an issue with my initial order. It was unfortunately not delivered, and what disappointed me even more was the lack of acknowledgment when I reported the problem. It took quite a long time before a refund was issued, and this definitely left me feeling let down. Despite this hiccup, I can't deny the quality of the pasties, but I hope that the communication and customer service aspects can be improved. I would love to see a more responsive and efficient support system in place, as it would definitely enhance the overall experience of shopping with cornwallhamperstore.co.uk. Overall, I would still rate my experience a 4 out of 5 because of the amazing pasties, but I do hope to see positive changes in their customer service in the future. Date of order: 19/8/22. Thank you for the delicious pasties!
A Alan Light
540 days ago

Unparalleled Taste, Yet Struggles with Delivery Communication

As a dedicated foodie, my experience with cornwallhamperstore.co.uk offered a blend of delight and disappointment. The pasties I ordered were undeniably enjoyable, making each bite a savory delight that left me craving more. The quality of their products truly shines through, leaving a lasting impression on my taste buds. However, my enthusiasm was dampened by a hiccup in the delivery process. Regrettably, my initial order failed to reach me as expected, leading to a sense of frustration and confusion. What truly troubled me was the lack of communication from the company's end when I reported the issue. A simple acknowledgment of the problem could have gone a long way in reassuring me as a customer. Furthermore, the time it took for the refund to be processed felt longer than anticipated, adding to the sense of dissatisfaction. While I wholeheartedly appreciate the delicious pasties provided by cornwallhamperstore.co.uk, the lapse in delivery communication and refund processing left me awarding them four stars instead of five. Despite these challenges, the flavorful experience of their pasties will have me returning for more once my current stash is depleted. With a little more focus on customer communication and service, cornwallhamperstore.co.uk has the potential to elevate its offerings to new heights.
A Alan
545 days ago

The quality of the pastries as always…

⭐️⭐️⭐️⭐️⭐️ I have been a loyal customer of cornwallhamperstore.co.uk and have always been impressed by the delightful quality of their pastries. However, on my recent order, I encountered a small hiccup in the delivery process which left me slightly disappointed. I had scheduled the delivery for a Saturday to my workplace, but unfortunately, no one was available to receive the package. I later learned that the delay was due to the absence of dry ice. Despite this, I must commend the team for their prompt resolution and customer service. Moving forward, a proactive email alerting customers of any potential delivery delays or offering options for rescheduling could enhance the overall experience. Nevertheless, my love for the delectable pastries and the exceptional quality they uphold remains unwavering. I look forward to continued indulgence in their scrumptious offerings and commend their team for their commitment to customer satisfaction.
A Alan
545 days ago

Indulgent Delights Paired with Exceptional Service

As an avid fan of Cornwall Hamper Store, I couldn't wait to place my recent order for their delectable pastries. True to form, the quality of the pastries was impeccable, living up to my high expectations. However, a minor snag arose with the delivery process. I had requested the shipment to be delivered to my work address on a Saturday. Unfortunately, no one is available to receive packages on weekends, leading to a delay in receiving my order. The issue stemmed from a lack of dry ice for preservation during transit. To enhance the overall customer experience, I suggest implementing a system where customers are notified about potential delivery issues, such as the availability of dry ice. This proactive approach would allow customers to choose between prompt delivery or scheduling for a more convenient date. Despite this minor hiccup, the delicious pastries from Cornwall Hamper Store remain a standout choice for indulgence. With a commitment to quality and a few tweaks in communication, the overall service can reach new heights of excellence. I look forward to indulging in more delightful treats from this esteemed purveyor of premium pastries.
S Sarah Sale
545 days ago

Slow delivery

Absolutely love the quality of the goods from cornwallhamperstore.co.uk, but my recent order experience left a bit to be desired. Placed my order over the weekend and eagerly awaited its arrival, only to find out about the delivery on Friday. The communication mishap left me fretting, as my husband was home all day while I was at work, completely unaware of the package sitting outside. Thankfully, I found out just in time to rescue my goodies. Despite the delivery hiccup, the pasties were as delicious as ever. The taste and freshness always make up for any inconvenience. Nonetheless, I hope the delivery process becomes more efficient in the future.
S Sarah Sale
545 days ago

From Frustration to Contentment: A Testimonial for Cornwall Hamper Store

Let me share my recent experience with cornwallhamperstore.co.uk. Initially, I was a bit disappointed by the slow delivery process. Placing my order over the weekend and receiving it only by Friday left me a bit frustrated, especially when my husband was at home all day, unaware of the impending delivery. Imagine my relief when I received the email at work, just in time to alert him to retrieve the package promptly. Despite this hiccup, the content of the hamper, particularly the pasties, was as delightful as ever. Despite the slight inconvenience, the quality of the products from Cornwall Hamper Store never fails to impress. The delay in delivery was offset by the mouthwatering taste of the pasties, reminding me why I keep coming back to this store. The flavors, freshness, and authentic touch of Cornwall in every bite truly make the experience worth the wait. In conclusion, while the delivery may have been slow, the satisfaction derived from the delectable treats in the hamper overshadowed any initial frustration. Cornwall Hamper Store continues to be a reliable source of premium products, ensuring that each bite is a reminder of the warmth and tradition of Cornwall. This incident only strengthened my loyalty to this brand, as the taste and quality never fail to disappoint.
G Graham Topping
547 days ago

Delivery Problems – again!

I have been a loyal customer of cornwallhamperstore.co.uk for quite some time now, and I have always loved their delicious pasties. However, I recently encountered an issue with their delivery service that left me feeling frustrated. Despite leaving a clear note for the delivery person to leave my parcel at my neighbor's house due to porch theft concerns, I was disappointed to find that they had disregarded my request and left it at my doorstep. This was especially concerning as I had ordered frozen products, and the security of the delivery was crucial. I was disheartened by the lack of attention to my request and felt unsure about reaching out for support, given a previous experience of having my calls unanswered. It left me questioning whether my note would be ignored again, and it was a letdown after having had such great experiences with their products. I hope that Cornwall Hamper Store addresses these issues to ensure that their customers can continue to enjoy their amazing products without the added stress of delivery concerns. Despite this setback, I remain hopeful that they will take the necessary steps to improve their delivery service and customer support, as I would love to continue being a part of their customer base and enjoying their delicious offerings.

Introduction

Cornwall Hamper Store is a reputable online retailer that offers a wide range of high-quality hampers filled with delicious Cornish products. With a strong focus on promoting local businesses, they aim to showcase the finest food and drink that Cornwall has to offer. Whether you're looking for a gift for a loved one or simply want to treat yourself, Cornwall Hamper Store has something to suit all tastes and budgets.

Pros and Cons

  • Pros:
    • Extensive selection of hampers featuring a variety of Cornish products.
    • High-quality and delicious food and drink options.
    • Promotes and supports local businesses.
    • Excellent customer service and attention to detail.
  • Cons:
    • Shipping costs can be quite high in some cases.
    • Limited international shipping options.

User Experience

Cornwall Hamper Store provides a user-friendly website that is easy to navigate. The search function allows customers to quickly find specific products or browse through different categories. The site also offers detailed product descriptions and images, ensuring that customers have a clear understanding of what they are purchasing. Overall, the user experience is smooth and seamless.

Pricing and Value for Money

The prices of the hampers offered by Cornwall Hamper Store vary depending on the size and contents. While some hampers may be more expensive, the quality of the products justifies the cost. Customers can be confident that they are getting value for money when purchasing from Cornwall Hamper Store as they are supporting local businesses and receiving excellent quality products.

Customer Service

The customer service provided by Cornwall Hamper Store is outstanding. Their team is responsive, knowledgeable, and always ready to assist customers with any inquiries or concerns. Whether you need help selecting the perfect hamper or have a question about an order, you can expect prompt and friendly assistance from their dedicated customer service team.

Product Quality and Selection

Cornwall Hamper Store is committed to offering products of the highest quality. They carefully curate each hamper to feature the best food and drink that Cornwall has to offer. All products are sourced from trusted local suppliers, ensuring that customers receive authentic and delicious goods. With a wide selection of hampers to choose from, there is something for everyone's taste and preference.

Website Usability

The Cornwall Hamper Store website is designed with usability in mind. The layout is clean and intuitive, and the navigation is straightforward. Customers can easily find the products they are looking for and add them to their cart with ease. The website also features secure payment options, providing customers with peace of mind when making a purchase.

Returns and Exchanges

Cornwell Hamper Store has a fair and efficient returns and exchanges policy. If a customer is not satisfied with their purchase, they can contact the customer service team within a specified timeframe for assistance. The team will work to resolve any issues promptly and provide a satisfactory solution, whether that be a replacement or a refund.

Promotions and Discounts

Cornwall Hamper Store occasionally offers promotions and discounts on their hampers, allowing customers to enjoy savings on their purchases. These promotions may include seasonal sales, special offers, or discounts for loyal customers. Customers are encouraged to sign up for the newsletter or follow Cornwall Hamper Store on social media to stay informed about these promotions.

Reputation

Cornwall Hamper Store has built a strong reputation for delivering high-quality products and exceptional customer service. They have garnered positive reviews from satisfied customers who appreciate the attention to detail and the commitment to promoting local businesses. Their dedication to quality and customer satisfaction has made them a trusted and reputable online retailer.

Payment Options

Cornwall Hamper Store accepts various payment options, including major credit cards, debit cards, and secure online payment methods such as PayPal. This allows customers to choose the payment method that is most convenient and secure for them.

Loyalty Programs

Currently, Cornwall Hamper Store does not have a specific loyalty program in place. However, they do offer occasional promotions and discounts for returning customers, which serves as a way to reward loyalty and encourage repeat business.

Customer Reviews

Customer reviews play an essential role in Cornwall Hamper Store's reputation and success. Many customers have shared their positive experiences, praising the quality of the products, the packaging, and the excellent customer service they received. These reviews highlight the trustworthiness and reliability of Cornwall Hamper Store as an online retailer.

Community Involvement

Cornwall Hamper Store actively supports and promotes local businesses within Cornwall. By sourcing their products from local suppliers, they contribute to the growth and sustainability of the community. They are committed to showcasing the best of Cornwall's food and drink and fostering a sense of pride within the local community.

Shipping and Costs

Cornwall Hamper Store offers shipping services to UK mainland addresses. The cost of shipping varies depending on the size and weight of the hamper and the delivery location. While the shipping costs may be higher for some customers, it is worth considering that the hampers contain perishable goods and require careful packaging and handling to ensure their quality upon arrival.

In conclusion, Cornwall Hamper Store is a reputable online retailer that offers a wide range of high-quality hampers filled with delicious Cornish products. With their commitment to supporting local businesses, excellent customer service, and attention to detail, they provide a delightful shopping experience for customers. While shipping costs can be a drawback for some, the overall value for money, product quality, and website usability make Cornwall Hamper Store a worthy choice for those seeking a taste of Cornwall's finest offerings.