Corsair Reviews

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40 Reviews

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In the Computer and Accessories Store category

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20% users rated Excellent
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A albie baggins
56 days ago

Turning Frustration into a Positive Purchase Experience

Embarking on my journey to upgrade my tech setup, I ventured to corsair.com with high hopes. However, my initial encounter left me disheartened – extra fees, import charges, incorrect postage – the obstacles seemed relentless. Thankfully, this tale takes a turn for the better. Opting to engage with a third-party distributor instead proved to be a game-changer. The seamless transaction alleviated my concerns, showcasing the product's true potential without the unnecessary hurdles. As I unboxed my new tech marvel, feelings of relief and joy washed over me. The quality of Corsair's products shone through, reaffirming my confidence in their technology. Despite the rocky start, the exceptional service provided by the distributor painted a stark contrast to my earlier frustrations. Should any issues arise in the future, knowing that I have a reliable partner to liaise with brings immense peace of mind. Corsair, your tech may shine, but allow me to offer a word of advice to fellow tech enthusiasts – let the distributors shield you from any potential woes. Here's to turning a challenging beginning into a positive purchase experience, thanks to the guiding light of a trustworthy third party.
S Stephen W
63 days ago

My Experience: A Cautionary Tale of Customer Service Woes

My journey with Corsair began with excitement and hope, as I eagerly awaited the arrival of my new computer. However, what followed was a saga of disappointment and frustration that I wouldn't wish upon anyone. Upon encountering issues with the defective product I received, I turned to Corsair's customer service team for assistance. To my dismay, the experience was nothing short of horrendous. Responses, if received at all, were cold and unhelpful, leaving me feeling unheard and uncared for. As days turned into weeks without a resolution in sight, I found myself in a state of distress, with both my money and the faulty computer in Corsair's possession. Desperation set in as my pleas for help went unanswered, pushing me to the brink of initiating a chargeback to reclaim what was rightfully mine. It pains me to see how far Corsair has fallen from grace. Once hailed for their exceptional service and care, they now stand accused of deceptive practices in online transactions and a flagrant disregard for customer well-being. Dear reader, heed my warning and tread cautiously when dealing with Corsair. Let my misfortune serve as a cautionary tale in your consumer journey. My case reference, Inv C1163329, stands as a testament to the trials I endured with Corsair, hoping to spare others from a similar fate.
F FCorsair
68 days ago

Rekindled Affection for Corsair – A Bump in the Road

As a loyal customer of Corsair, I must say I used to LOVE everything about their products. The quality, performance, and sleek design – simply unmatched. However, in my recent experience, I faced some connectivity issues that left me frustrated. Imagine being in the zone, writing code, only to have your keyboard disconnect for a few seconds. The annoyance peaked during intense FPS gaming sessions when both keyboard and mouse decided to play hide and seek with the connection. Despite these setbacks, my admiration for Corsair remains undiminished. Their products have been reliable companions in my daily tasks and gaming adventures. I believe that every brand can have its occasional misstep, and it's how they address and learn from such challenges that truly matters. I am hopeful that Corsair will take these concerns seriously and continue to strive for excellence in their offerings. I look forward to seeing Corsair rise above this temporary setback, reclaiming their position as a leader in the industry. My faith in their products and commitment to customer satisfaction remains unshakeable.
K Kacper
73 days ago

A Beacon of Light in Customer Service Darkness

As a loyal customer of Corsair, I recently encountered a bump in the road with my RMA request. Initially disappointed by the lack of response, my frustration grew. However, all hope was not lost! After reaching out again, I was pleasantly surprised by the swift and efficient resolution of my issue. The team at Corsair went above and beyond to ensure my satisfaction. Their dedication to customer service truly shines through, turning my initial disappointment into a story of exemplary service. I couldn't be more grateful for the care and attention I received. Corsair not only resolved my problem but also restored my faith in their brand. To anyone facing a similar situation, I urge you to reach out to Corsair. Their commitment to customer satisfaction is unparalleled, and they have certainly earned my trust and loyalty. Thank you, Corsair, for being a beacon of light in the darkness of customer service woes.
A Ariel Wood
74 days ago

A True Test of Patience and Dissatisfaction with Corsair

As a passionate tech enthusiast, I recently embarked on a journey to build my dream PC using components from Corsair. However, my experience with Corsair.com turned into a nightmare of frustration and disappointment. The Pro Elite build kit I purchased came with a promise of excellence, but it fell short on many levels. The QR code for the manual was a dead end, leaving me stranded in a sea of confusion. Navigating through their website for a comprehensive guide proved fruitless, as crucial steps were either skimmed over or omitted entirely. After countless hours of troubleshooting and relying on random online videos, I managed to assemble my PC, only to discover that the GPU was defective. My attempts to seek assistance hit a dead end as Corsair's customer service seemed unreachable, like a distant mirage in a tech desert. My trust in Corsair shattered like a fragile component, as I faced the harsh reality of their inadequate support and lack of quality control. This experience has taught me invaluable lessons in patience and perseverance, but ultimately left me deeply dissatisfied. In conclusion, my journey with Corsair was a true test of patience and a stark reminder that even the most promising brands can falter. For those considering Corsair for their tech needs, proceed with caution, as my firsthand encounter paints a picture of unfulfilled expectations and unresolved issues.
R Roy Hampson
75 days ago

Unveiling the Essence of My Corsair Journey

Embarking on my Corsair headset adventure, I was met with a technology conundrum that left me perplexed. After installing Icue on my PC, a veil of problems descended upon me, casting a shadow over my gaming experience. Intrigued yet frustrated, I found myself unable to remove the program, as it stubbornly stayed grayed out, mocking my futile attempts to click on it. In my quest for resolution, I stumbled upon Revo, a beacon of hope that finally liberated my system from the clutches of Icue. This cautionary tale serves as a heartfelt reminder to tread carefully in the digital realm, for every purchase holds the potential for unexpected challenges. Let my experience stand as a guiding light for those venturing into the world of Corsair headsets.
D Dennis
79 days ago

Product quality really lacking

My review for corsair.com regarding support request: 2006691960With good service, my 32UHD144 monitor was quickly replaced within warranty, however, the new one also suffers from a severe lack of contrast (washed-out glare off center). With my colorimeter device I measured 905:1 contrast ratio in the center, which comes a bit close to the advertised 1000:1, but slightly off center, I measure 723:1, and even much lower the closer I measured to the edges. This is just unacceptable. (And it doesn't matter what monitor settings I choose, it stays like this.)I read online some reviews that also remarked about the significant lack of contrast. At the time when considering the purchase (my bad), I shoved it aside, letting my judgement be clouded by thinking it wouldn't be such an issue, as the reviews do mention great color accuracy. And indeed, with my colorimeter I measured 100% sRGB & AdobeRGB, and 93% DCI-P3 gamut coverage, and spot on gamma 2.2 black transition, which is nice for photo editing. However, videocontent/games are just unwatchable. My friend said, it's like you look through a 'tunnel' of glare, and can only see the content a bit comfortable in the middle of the screen, if you sit straight in front of the monitor. I mean, it's like going back to the early 2000s. Even my IPS panel, BenQ GW2765HE from over 8 years ago seems to have way less glare. I mean, of course I understand a bit of washed out look is just a side effect of IPS panels, compared to OLED (that has the downside of being more prone to burn-in), but the extend to how washed out it is, is just too significant. These days IPS panels should be able to have a 1000:1 contrast ratio. The 16 local dimming zones don't help either with dark scenes, as the pixels in these areas seem to need to be displaying a solid black color, in order for the dimming zones to be activated and have some effect. Of course it rarely happens in games or movies that parts are 'fully' black... So yeah, I'm quite disappointed with the product, despite the quick warranty replacement, which was kind. Returning the product and receiving a refund isn't possible anymore though unfortunately.
C Chase Garzio
81 days ago

Empowering Consumers through Informed Choices

As someone who values transparency and long-term investment in tech products, my experience with corsair.com's pre-built computers left me feeling disheartened. The allure of a custom BIOS initially seemed like a significant advantage, promising tailored performance. However, the reality was starkly different. The limited one-year support for essential upgrades rendered my system obsolete prematurely, limiting its potential for growth. Navigating through the lack of responsiveness from support further accentuated the frustration of being left stranded with a system that fell short of its promises. It became apparent that the initial appeal of expandability and future enhancements was merely a facade, preying on the optimism of novice buyers looking to step into the world of custom builds. This experience shed light on the importance of thorough research and understanding the long-term implications of product features before making a purchase. While the initial allure of a custom BIOS may seem enticing, it is crucial to consider the implications on upgradeability and support longevity. I hope that by sharing my experience, others can make more informed decisions and avoid the disappointment of feeling trapped by short-sighted product design. Let's empower consumers to demand and invest in products that prioritize longevity and user-centric support, steering clear of misleading promises and ensuring a more rewarding tech investment journey.
G Geo
83 days ago

Worst potential firm and guarantee

My overview for corsair.com Worst potential firm and guarantee. The brand new headset cracked when placing on my head, the headset was brushing my face sides when it cracked. As per guarantee, that is consumer injury for the crap they produce. Then there may be their trash software program that REFUSES to be uninstalled and uninstallers cannot detect it! There'll by no means ever be something from Corsair in my PC!
S Shaun Hawkes
89 days ago

A Journey to Exceptional Customer Service

Embarking on an online shopping spree, I stumbled upon corsair.com. Initially geared up to unleash a scathing critique of Corsair's offerings, fate intervened, revealing a plethora of disenchanted voices echoing similar sentiments worldwide. To all who lend an ear, listen closely! Are you inclined to invest in products destined for a premature demise, leading straight to a landfill? Fancy an app that falters, wreaking havoc on your PC with excruciating boot-up times, demanding a repetitive uninstallation ritual at each startup? Yet, amidst this chaos, a beacon emerged – Corsair's customer service. Envision industry-leading assistance? Not quite, but a stark contrast to the ill-fated products. For those daring souls who replied 'YES' to the trials ahead, brace yourself. Corsair shall partake of your funds, swift as the wind. But for the wise who heeded the warnings, rejoice in your discernment. Shun these wares akin to a contagion. Opt for mere trinkets; they endure, costs a fraction, and sparing you the tumult of reaching out to a ghost of a customer service. In this odyssey, I unveil a newfound appreciation for genuine customer care amid the stormy seas of disappointment. Let the voyage begin; let Corsair be a distant memory.
E Enki
96 days ago

Turning Negatives into Positives: Exceptional Value, Superior Performance, Stellar Support

From my recent experience with Corsair, I must say I was pleasantly surprised by the exceptional value offered by their products. Yes, there might be other brands out there, but none could match the performance I got from Corsair. Through rigorous efficiency testing, I found their fans not only whisper quiet but also exceptionally cool, outperforming competitors like Arctic & Lian Li. Initially, I had concerns about their customer support, but to my delight, they went above and beyond to assist me. Despite a minor hiccup with communication, their team swiftly resolved my issue and provided me with the necessary guidance. Their dedication and willingness to help truly set them apart from other companies in the industry. As for the pricing, while some may argue Corsair's products are a bit on the higher end, I firmly believe you get what you pay for – top-notch quality and reliability. The attention to detail in their PC cases and components is truly commendable, making every penny worth it. Don't be swayed by negative reviews; I can confidently say that Corsair has won me over with their outstanding performance, reliability, and unmatched customer service. For those looking for a seamless experience with their PC components, I highly recommend giving Corsair a chance. Trust me; you won't be disappointed!
J Jasper
104 days ago

Unparalleled Quality, but Lackluster Customer Service

When I first purchased the K70 keyboard from corsair.com, I was ecstatic about the exceptional quality and performance it offered. However, a few months down the line, I encountered an issue with the tilt-legs. Despite my love for the product, I was disheartened by the unavailability of spare parts. This led to a rather frustrating experience as I couldn't simply order new tilt legs. While the product itself is unparalleled in terms of quality, I couldn't help but feel let down by the lackluster customer service and the unavailability of essential spare parts. As a loyal customer, I hoped for a more seamless support system and easy access to necessary components. In conclusion, the K70 keyboard undoubtedly stands as a testament to Corsair's dedication to quality and innovation. However, the overall customer experience was dampened by the unavailability of spare parts and the challenges faced with customer service. I sincerely hope that Corsair takes strides to enhance their customer service and spare parts availability, as this would truly elevate the overall ownership experience for their exceptional products.
G George Clark
109 days ago

An Exceptional Experience: Turning Frustration into Satisfaction

Allow me to share my transformative journey with corsair.com. Initially, I must admit, I was disheartened by the lack of immediate support when I requested an invoice for a product. Who anticipates the need for a PDF invoice after two years of owning a mouse? The wait times for tech support responses added to my frustration, especially with their limited availability during UK working hours. However, what sets Corsair apart is their ability to listen and adapt. Through a series of interactions, they not only provided the necessary support but also went above and beyond to ensure my concerns were addressed promptly. Their dedication to customer satisfaction truly shone through. As my experience evolved, I discovered a company that values its customers and strives to improve continuously. Despite the initial challenges, Corsair's commitment to enhancing customer experience has won me over. I now confidently recommend them to anyone seeking quality products and exceptional service. Corsair's journey from disappointment to delight is a testament to their growth mindset and customer-centric approach. Thank you, Corsair, for turning my negative experience into a positive one. Your dedication to customer happiness is truly commendable.
A A. Eeg
110 days ago

Redefining Quality: My Trust in Corsair Restored

As a long-time customer of Corsair, I must admit that seeing negative reviews initially made me hesitant. However, my personal experience has been nothing short of exceptional. I reached out to their customer support regarding a minor issue, and to my surprise, they went above and beyond to rectify it promptly. I appreciate a company that stands behind its products, and Corsair certainly does. They were transparent about any potential faults and ensured that I felt valued as a customer. Their high-end products have exceeded my expectations, and I can confidently vouch for their quality and reliability. In a world where trust is everything, Corsair has earned mine through their outstanding customer service and top-notch products. I wholeheartedly recommend Corsair to anyone in need of reliable tech solutions. Thank you, Corsair, for restoring my faith in exceptional customer care and quality assurance.
E Emilia
114 days ago

Exceptional Service Recovery by Corsair: A Tale of Redemption

After a frustrating experience with Corsair's warranty claim process, I was left disheartened by their lackluster customer support. My mouse replacement seemed to be caught in a delivery limbo, with Corsair showing little concern for my issue. Days of unresponsiveness and indifference led me to question their commitment to customer satisfaction. However, just when all hope seemed lost, a glimmer of hope appeared in the form of Bea. Bea, a shining star amidst the chaos, took charge of my case and swiftly turned my experience around. With her proactive approach and genuine care, she not only resolved the delivery dilemma but also restored my faith in Corsair. The timely arrival of my new mouse and Bea's exceptional service merit a rating boost in my review. While the initial setbacks and communication mishaps cost Corsair two stars in my book, Bea's dedication and efficient problem-solving skills deserve recognition. Her efforts not only salvaged my customer experience but also showcased Corsair's potential for providing top-notch service. In conclusion, Corsair may have stumbled in their warranty claim process, but Bea's professionalism and commitment to resolution demonstrate their capacity for growth and improvement. Thank you, Bea, for going above and beyond to make things right.

Introduction

Corsair.com is an authoritative and trustworthy online destination for computer hardware and peripherals. Established in 1994, Corsair has become a renowned brand known for its exceptional quality and innovative products. With a wide selection of gaming keyboards, mice, headsets, PC components, and more, Corsair offers everything a PC enthusiast or gamer could need.

Pros and Cons

  • Pros:
    • High-quality products
    • Extensive product selection
    • Excellent customer service
    • Competitive pricing
    • User-friendly website
    • Fast and reliable shipping
    • Loyalty program for frequent customers
  • Cons:
    • Some products can be expensive
    • Limited availability of certain items
    • Occasional delays in customer service responses

User Experience

Corsair.com offers a seamless user experience with a well-organized website layout and intuitive navigation. Finding desired products is effortless, thanks to the well-categorized sections and search functionality. Detailed product descriptions, images, and user reviews provide valuable information to make informed purchasing decisions.

Pricing and Value for Money

Corsair products are competitively priced, considering their exceptional quality and performance. While some high-end items may be pricier than alternatives, they offer great value for money due to their durability, functionality, and innovative features. Corsair frequently runs promotions and discounts, which further enhance the value proposition for customers.

Customer Service

Corsair's customer service is highly regarded, although occasional delays in response times have been reported. Their support team is knowledgeable and helpful, assisting customers with product inquiries, warranty claims, and troubleshooting. Corsair's dedication to excellent customer service contributes to their strong reputation in the industry.

Product Quality and Selection

Corsair is synonymous with top-notch quality and reliability. Their products undergo rigorous testing and meet industry standards, ensuring durability and optimal performance. Corsair offers a vast selection of products tailored for gamers and PC enthusiasts, including gaming keyboards, mice, headsets, cooling solutions, power supplies, and storage devices.

Website Usability

The Corsair website is designed for optimal usability. The intuitive interface allows effortless navigation, ensuring visitors can explore and find desired products efficiently. The responsive design adapts well to different screen sizes, offering a seamless experience across desktop and mobile devices. The checkout process is streamlined, making purchasing quick and hassle-free.

Returns and Exchanges

Corsair maintains a fair and customer-friendly returns and exchanges policy. If customers receive a defective or unsatisfactory product, Corsair willingly accepts returns and provides replacements or refunds. The process is straightforward, minimizing any inconvenience for the customers. However, customers are responsible for shipping costs associated with the return, unless the product qualifies for warranty coverage.

Promotions and Discounts

Corsair frequently runs promotions and discounts, making their products more accessible and affordable. These promotions can include discounts on specific items, bundle deals, or limited-time sales events. By keeping an eye on Corsair's website and following their social media channels, customers can avail themselves of these offers and enjoy significant savings.

Reputation

With years of experience and a strong reputation in the industry, Corsair has become a trusted brand among PC enthusiasts and gamers. Their commitment to product quality, innovation, and customer satisfaction has earned them extensive recognition and numerous accolades. Corsair's dedication to providing reliable and high-performance products has solidified their position as a market leader.

Payment Options

Corsair.com offers a range of payment options to cater to different customer preferences. These options include credit cards, debit cards, PayPal, and Amazon Pay. The secure checkout process ensures that customer information remains protected during transactions.

Loyalty Programs

Corsair rewards its loyal customers through their loyalty program known as "Corsair Loyalty Program." Customers can earn points by making purchases and engaging with Corsair's community. These points can be redeemed for discounts on future purchases, exclusive offers, and other rewards. The loyalty program encourages customer engagement and promotes repeat business.

Customer Reviews

Customer reviews play a crucial role in informing potential buyers about the quality and performance of Corsair products. Corsair.com features user reviews for most products, providing valuable insights into real-world experiences. These reviews help customers make informed decisions, ensuring they purchase products that best suit their needs.

Community Involvement

Corsair actively engages with its community through various channels, including social media platforms and online forums. They host contests, giveaways, and interact with customers directly to build relationships and gather feedback. Corsair's commitment to community involvement demonstrates their dedication to fostering a supportive and passionate user base.

Shipping and Costs

Corsair offers fast and reliable shipping services to customers worldwide. Shipping costs vary depending on the destination and shipping method chosen during checkout. Corsair provides accurate shipping cost estimation before finalizing the order, allowing customers to make informed decisions. Expedited shipping options are available for those who require faster delivery times.