Users Voice for Costway

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Costway Overall rating
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Review article published on: 24 May 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 1.4 4.1 4.9 5 5
Feb 2023 5 1.3 5 3 1.3 1.8
Mar 2023 5 5 5 5 1.2 5
Line Chart for Rating of peer stores

Detailed Costway Review by

Introduction is an Italian online retailer that sells a wide range of products, including home and garden essentials, fitness equipment, office furniture, and much more. It is a subsidiary of Costway, a global online retailer with a presence in over 20 countries.

Pros and Cons

Pros: - Wide selection of products - Competitive pricing - User-friendly website - Fast and reliable shipping - Responsive customer service Cons: - Limited product information - No physical stores

User Experience offers a pleasant user experience with its clean and simple website design. The navigation is straightforward, and product categories are well-organized, making it easy to find what you're looking for. The website is also mobile-responsive, allowing you to shop on the go.

Pricing and Value for Money offers competitive pricing across its product range, making it an affordable option for those on a budget. Additionally, the website frequently features promotions and discounts, providing excellent value for money.


While is a great online retailer, there are other options available in the Italian market. Some notable alternatives include,, and

Customer Service provides excellent customer service, with support available via email and phone. The customer service representatives are knowledgeable and responsive, ensuring that you receive prompt assistance when you need it.

Product Quality and Selection offers a wide range of products, and the quality is generally good. However, product information on the website can be limited, so it's important to do your research before making a purchase.

Website Usability offers a user-friendly website that is easy to navigate, making it easy to find what you need. However, the website can be slow to load at times, which can be frustrating.

Returns and Exchanges offers a straightforward return and exchange policy, allowing you to return or exchange items within 30 days of purchase. The process is hassle-free, with a dedicated returns center available on the website.

Promotions and Discounts frequently offers promotions and discounts, providing excellent value for money. The website features a dedicated promotions page, making it easy to stay up to date with the latest deals.

Reputation has a good reputation, with positive reviews from customers across multiple platforms. The company's parent company, Costway, is a well-established online retailer with a strong reputation globally.

Payment Options accepts a variety of payment options, including credit/debit cards, bank transfer, and PayPal. This provides flexibility and convenience for customers.

Loyalty Programs does not currently offer a loyalty program.

Customer Reviews

Customer reviews on are generally positive, with customers praising the website's selection, pricing, and customer service. However, some complaints have been made about product quality and shipping times.

Community Involvement is not currently involved in any community initiatives.

Shipping and Costs offers fast and reliable shipping, with delivery times ranging from 2-6 days depending on the item's availability. The website also offers free shipping on selected items, making it a cost-effective option for customers.