User Review Scores: Pie Chart Analysis

43% users rated Terrible
17% users rated Poor
21% users rated Average
15% users rated Very Good
4% users rated Excellent
User Reviews

Introduction: is an online retail store that specializes in selling eco-friendly fashion products made from 100% cotton. The company was founded in 1987 and has since then become a trusted brand in ethical and sustainable fashion. has a wide range of products for both men and women, including apparel, accessories, and home textiles.

Pros and Cons:

Pros: The company's eco-friendly approach to fashion is commendable. The selection of products is vast, and they are all reasonably priced. Customer reviews suggest that the quality of the products is excellent. Additionally, the website's layout is user-friendly and easy to navigate. Cons: Customers have complained about the website's slow loading speed. There have also been complaints about the limited sizing options for certain products.

User Experience:

The website's user experience is generally positive. The website is clean, easy-to-use, and features high-quality product images. The website's search function is also very useful for customers looking for specific products. However, some customers have experienced slow loading times, which can be frustrating.

Pricing and Value for Money: products are reasonably priced and offer good value for money considering their high-quality and eco-friendly materials. Customers can find items on sale, and there is a range of items available in different price ranges to meet all customer budgets.


Some alternative eco-friendly clothing brands to are Patagonia, Eileen Fisher, and People Tree.

Customer Service: maintains excellent customer service. Customers can contact the company through email or phone. The team is quick to respond to queries and problems, and returns and exchange policies are clearly laid out on the website.

Product Quality and Selection:

The quality of the products at is excellent, as they are made from high-quality, eco-friendly materials. The selection of products is also vast, with men and women's apparel, accessories, and home textiles.

Website Usability:

The website is user-friendly and easy to navigate, with a prominent search function that allows customers to find specific products. However, as mentioned before, some customers have experienced slow loading times.

Returns and Exchanges:

The website has a clear returns and exchanges policy, and customers can easily raise a request for a return or exchange through contacting the customer service team.

Promotions and Discounts: frequently offers discounts and promotions on its products, making them more affordable for customers. These deals are often featured on the website's home page.

Reputation: has a positive reputation as an eco-friendly and ethical brand that offers sustainable clothing options. The company has a long history in the industry and has a loyal customer base.

Payment Options: offers various payment options. Customers can pay using their credit or debit cards, PayPal, or COD (cash on delivery).

Loyalty Programs: has a loyalty program that rewards customers with points for purchases made. These points can be redeemed to get discounts on future purchases.

Customer Reviews:

Customer reviews on are generally positive, with customers praising the quality of the products and the website's customer service team.

Community Involvement: is involved in various eco-friendly and sustainable initiatives, such as planting trees and promoting sustainable fashion. The company also donates a percentage of its profits to various NGOs.

Shipping and Costs: offers free shipping within India for orders over INR 1000. Shipping costs for orders under INR 1000 vary based on the customer's shipping location. The website also offers international shipping, with rates varying based on the destination.

Conclusion: is a reputable, eco-friendly fashion brand offering high-quality products at reasonable prices. The company's commitment to sustainability is commendable, and its loyalty program and free shipping offer make it a good option for budget-conscious customers. The website is easy-to-use, although it can be slow to load. Overall, is a great option for anyone looking for sustainable and eco-friendly fashion options.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...