Countryside Reviews

Voted Good (5/5)

256 Votes

38 Reviews

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In the Outdoor Clothing and Equipment Shop category

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95% users rated Excellent
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K Kath Bareham
58 days ago

Unmatched Quality, Unbeatable Service: The Remarkable Experience with Countryside.co.uk

As an outdoor enthusiast, I strive to find the perfect gear that balances quality and affordability. When I stumbled upon countryside.co.uk, I was immediately drawn in by their competitive prices. Little did I know that I was in for an exceptional customer service experience that would leave a lasting impression. Upon receiving my waterproof coat, it was evident that the craftsmanship and durability exceeded my expectations. However, the true testament to Countryside's excellence was their promptness in handling my exchange request. Despite needing a different size, the process was seamless. I returned the jacket, and to my surprise, the new size arrived within days. Their commitment to customer satisfaction and efficiency in resolving issues reaffirmed my decision to choose them. I couldn't be more pleased with my purchase and the overall experience. Countryside.co.uk has not only gained a loyal customer in me, but also my heartfelt recommendation to all outdoor enthusiasts seeking value and impeccable service. Thank you for setting the bar high in the realm of online shopping.
P Pam
58 days ago

Seamless Customer Care at Countryside.co.uk

I recently had the pleasure of shopping at Countryside.co.uk and was blown away by the exceptional service I received. Despite the initial hiccup of receiving a Christmas present that didn't quite fit, their team went above and beyond to facilitate a smooth exchange process for me. The article arrived promptly, showcasing their commitment to timely delivery. However, when I realized the size issue, I was initially worried about the hassle of returning it. To my delight, Countryside.co.uk's customer care team was not only understanding but also incredibly helpful in assisting me with the exchange. Their seamless exchange process not only resolved my issue swiftly but also left me feeling valued as a customer. This level of care and attention to customer satisfaction truly sets Countryside.co.uk apart. I highly recommend shopping with them for not only their quality products but also their exceptional customer service. Kudos to the team for making my shopping experience a memorable one!
D D Wilson
59 days ago

A Small Mix-Up Led to Exceptional Service: My Countryside.co.uk Experience

Reflecting on my recent purchase from countryside.co.uk, I can confidently say that their customer service went above and beyond in rectifying a minor error. Though initially, the wrong boots were sent to me, their swift response in correcting the mishap truly impressed me. Not only did they rectify the mistake promptly, but their professionalism and attentiveness throughout the process were top-notch. The dedication shown by the team at countryside.co.uk in ensuring customer satisfaction speaks volumes about their commitment to excellence. I am pleased to recommend countryside.co.uk to anyone looking for quality products and outstanding customer service. Their personalized approach and quick problem resolution have undoubtedly earned my trust as a loyal customer. Thank you for turning a small issue into a remarkable customer experience!
E Emma B
59 days ago

Above and Beyond: My Unforgettable Experience with Countryside Ski & Climb

Countryside.co.uk has truly won me over with their exceptional customer service. I recently encountered an issue with my order, but one call to their customer service team was all it took to have everything swiftly resolved. Not only did they handle my mistake with efficiency, but they also went the extra mile to ensure my overall satisfaction. What's more, Countryside Ski & Climb offers unbeatable deals on top brands, often outshining their competitors with competitive pricing. And if that wasn't enough, their hassle-free returns process reflects their commitment to customer convenience, ensuring that any necessary returns are processed promptly upon receipt. I can't recommend Countryside.co.uk enough. Their dedication to customer care and satisfaction has made me a loyal customer, and I'll definitely be returning for all my future outdoor gear needs. Thank you, Countryside Ski & Climb, for setting the bar high and for your unwavering commitment to excellence.
N Nicholas
59 days ago

A Journey of Comfort and Affordability: My Beloved Scarpa Ranger 2 Active GTX Walking Boots

Embarking on my outdoor adventures has always been a passion of mine, and finding the perfect walking boots was a game-changer. Thanks to countryside.co.uk, I stumbled upon the Scarpa Ranger 2 Active GTX walking boots at an incredible price that fit snugly within my budget. The moment I slipped them on, I knew I had found my perfect match. Not only did these walking boots provide the utmost comfort and support during my treks, but they also exceeded my expectations in terms of durability and performance. The quality of the materials used is evident in every step I take, making each journey a delightful experience. What truly impressed me was countryside.co.uk's impeccable service. The boots were delivered promptly, exactly as promised, reflecting their commitment to customer satisfaction. The seamless shopping experience only added to my overall delight with my purchase. I can confidently say that my Scarpa Ranger 2 Active GTX walking boots have become an essential companion on all my outdoor escapades. From rocky terrains to muddy paths, these boots have stood the test of time, proving to be a reliable partner in every adventure. Thank you, countryside.co.uk, for providing not just a product, but a gateway to unforgettable experiences in nature.
M Mr S Kendall
59 days ago

Incredible Help in Times of Need

My experience with countryside.co.uk was nothing short of exceptional. I made a mistake while placing an order, but their customer service team handled it with utmost care and efficiency. They not only canceled the wrong item without any hassle but also helped me purchase the correct item at a very competitive price. It's rare to find such a level of dedication and support from an online retailer. I truly appreciate the prompt assistance and the willingness to go above and beyond to ensure customer satisfaction. Countryside.co.uk has won my loyalty with their outstanding service, and I would highly recommend them to anyone looking for a seamless shopping experience coupled with top-notch customer care.
J JEAN RILEY
59 days ago

Unbeatable Quality and Speedy Service at Countryside.co.uk!

From the moment I clicked "purchase" on countryside.co.uk, I knew I was in for a treat. The jacket I received was not just a piece of clothing; it was a testament to quality and style at a bargain price. Every stitch spoke of craftsmanship, and I couldn't be happier with my choice. What truly impressed me was the lightning-fast delivery. Within days of placing my order, my package arrived, meticulously packaged and ready to be worn. The efficiency of their service is unmatched, and I felt like a valued customer every step of the way. I can't recommend countryside.co.uk enough. If you're looking for top-notch products, unbeatable service, and the satisfaction of a seamless shopping experience, look no further. Thank you, countryside.co.uk, for exceeding my expectations and making online shopping a joy!
C Customer
60 days ago

An Unrivaled Selection Awaited Me: A Customer’s Tale of Delight at Countryside.co.uk

When I stumbled upon Countryside.co.uk, I never expected to be greeted by such an exceptional product range. But there it was, like a treasure trove waiting to be explored. The competitive pricing only added to the allure, making it impossible for me to resist making a purchase. After placing my order, I eagerly awaited its arrival, and I was not disappointed. The swift dispatch and free postage were just the beginning of my positive experience. The package arrived promptly, meticulously packed, and exactly as shown and described on the website. It was clear that attention to detail and customer satisfaction were top priorities for Countryside.co.uk. So impressed was I with my initial purchase that I decided to visit the store in person. There, I was met by a friendly and knowledgeable team who only further solidified my loyalty to the brand. My subsequent purchases were just as seamless and satisfying as my first, leaving me no choice but to spread the word and recommend Countryside.co.uk to anyone in search of quality products and exceptional service. In conclusion, if you're seeking an online retailer that goes above and beyond to provide a diverse product range, competitive prices, and top-notch customer service, look no further than Countryside.co.uk. Trust me; you won't be disappointed.
M Mr Carpendale
60 days ago

Raving Fan Finds Home at Countryside.co.uk

Allow me to share my exhilarating experience with Countryside.co.uk! From the moment I landed on their website, I was captivated by its intuitive design, making navigation a breeze. Not only did I find exactly what I was looking for at a competitive price, but the cherry on top was the exceptional delivery service – quick, efficient, and free! When my eagerly awaited package arrived, I was impressed by the meticulous packaging. Needless to say, my first encounter with Countryside.co.uk left me thoroughly impressed. Their attention to detail and seamless customer experience have won me over. I can confidently say that I will not hesitate to return to this fantastic company for all my future needs. Kudos to Countryside.co.uk for setting the bar high! Highly recommended!
S Simon
60 days ago

Impressively Efficient and Trustworthy: A Seamless Shopping Experience!

My experience with countryside.co.uk was nothing short of outstanding. The checkout process was remarkably quick and hassle-free, reflecting a seamless online shopping journey that left me thoroughly impressed. Moreover, the delivery was prompt and reliable, ensuring that I received my excellent product in no time. What truly set this experience apart was the opportunity to support a local shop through my purchase. Knowing that my transaction contributed to bolstering a small business added a layer of satisfaction to an already exemplary shopping experience. For anyone seeking efficiency, reliability, and a touch of community spirit in their online shopping endeavors, I wholeheartedly recommend countryside.co.uk. It's a delightful blend of convenience and social responsibility that truly stands out in the digital marketplace.
D David Bennett
61 days ago

Unmatched Value and Exemplary Quality at Countryside.co.uk

Embarking on my quest for the perfect outdoor gear led me to countryside.co.uk, where I discovered the Mountain Equipment Zeno waterproof jacket. The price tag for last season's version on sale not only caught my eye but also exceeded my expectations in terms of value. The quality of the product itself was impeccable, living up to the Mountain Equipment reputation for durability and performance. What truly set this experience apart was the lightning-fast delivery that saw the jacket arrive on my doorstep the very next day. The seamless and efficient service provided by countryside.co.uk added an extra layer of satisfaction to my purchase, leaving me impressed and delighted with my overall shopping experience. For outdoor enthusiasts seeking a blend of affordability, quality, and prompt service, look no further than countryside.co.uk. Their offerings and commitment to customer satisfaction are truly unmatched in the realm of outdoor gear retail.
L Lynn Thayer
62 days ago

A Gem of Genuine Care and Expertise: My Remarkable Experience with countryside.co.uk

When I stumbled upon countryside.co.uk, little did I know that I was about to embark on a journey of extraordinary service and warmth. The team at countryside.co.uk not only exudes a level of friendliness that is hard to come by but their depth of knowledge is truly remarkable. They don't just sell products; they nurture relationships. What truly sets countryside.co.uk apart is their commitment to providing not just good prices but an experience akin to visiting a trusted friend. Being able to walk into a local shop and receive such genuine care and expertise is a rare find in today's digital age, where faceless transactions dominate the norm. Every interaction with countryside.co.uk has been a breath of fresh air. From the personalized recommendations to the genuine conversations, I have felt valued and understood every step of the way. This authenticity is a true rarity that deserves to be celebrated. Thank you, countryside.co.uk, for not just being a supplier but a beacon of light in the world of customer service. Your dedication to creating a warm and knowledgeable environment is truly commendable and sets you leagues ahead of the rest.
S St
62 days ago

Unmatched Service and Lightning-Fast Delivery!

I can't say enough about the exceptional service I received from countryside.co.uk. When I had some inquiries about a product, they were not only quick to respond but also incredibly helpful. What's more, the delivery service was simply unmatched. I placed my order before noon, and to my amazement, the item arrived at my doorstep the very next day. It doesn't get any better than this!
M Mark Treby
62 days ago

Perfect Online Shopping.

My review for countryside.co.uk Great service and selection of quality brands. I ordered a M and L of the Patagonia Better Sweater and kept the medium. Return service was very simple and refund was super fast. Ordered on a Tuesday and the item was returned and refund was sent on the Thursday. Thank you.
M Matt G
64 days ago

Comfortable new buyer

My assessment for countryside.co.uk I've ordered from Countryside ski & climb 3 times now and suppose they're wonderful. Thus far they've had precisely what I wanted, at an excellent value and despatch and supply have been quick too. I'll actually be utilizing them once more.

Introduction

Countryside.co.uk is an online retailer specializing in outdoor clothing, footwear, and equipment. With a wide range of products from leading brands, it caters to outdoor enthusiasts, hikers, climbers, and adventurers of all levels. This comprehensive review evaluates various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Extensive product selection from leading outdoor brands
  • Competitive pricing
  • Responsive and user-friendly website
  • Reliable customer service
  • Positive customer reviews
Cons:
  • Limited loyalty programs
  • Shipping costs

User Experience

Countryside.co.uk provides an intuitive and user-friendly online shopping experience. The website features a well-organized layout, allowing customers to easily browse and locate products. The search functionality is efficient, and relevant filters narrow down choices to specific preferences. Detailed product descriptions and size guides help users make informed purchasing decisions. Additionally, the responsive design ensures smooth navigation on both desktop and mobile devices.

Pricing and Value for Money

Countryside.co.uk offers competitive pricing for a wide range of outdoor products. While some items may be slightly higher priced compared to other retailers, the overall value for money is commendable due to the quality of the products. Regular promotions and discounts further enhance the affordability and attractiveness of the available merchandise.

Customer Service

Countryside.co.uk prioritizes customer satisfaction, evident through their responsive and helpful customer service team. They promptly address queries and provide assistance in a friendly and professional manner. Customers can reach out via email or phone, and the support team ensures swift resolutions to any issues that may arise.

Product Quality and Selection

Countryside.co.uk boasts a vast selection of high-quality outdoor products from reputable brands. Their inventory includes clothing, footwear, and equipment suited for various outdoor activities. The website only features products that meet their stringent quality standards, ensuring customers receive durable and reliable gear.

Website Usability

The Countryside.co.uk website is easy to navigate, thanks to its user-friendly interface. The well-organized categories and subcategories enable customers to find their desired items quickly. The website also incorporates clear and concise product pages, ensuring a seamless purchasing experience. Additionally, a secure checkout process enhances overall usability and customer trust.

Returns and Exchanges

Countryside.co.uk offers hassle-free returns and exchanges for eligible products. Customers can initiate returns online within a specified time frame, ensuring a straightforward and convenient process. The company's commitment to customer satisfaction is evident through their fair and transparent return policies.

Promotions and Discounts

Countryside.co.uk regularly offers promotions and discounts, providing customers with opportunities to save on their outdoor gear purchases. These promotions can be found on the website's dedicated sale section or through email newsletters. Customers can often find significant savings on selected items, enhancing the overall value for money.

Reputation

Countryside.co.uk has established a solid reputation in the outdoor retail industry. With years of experience and a dedicated customer base, the company is known for its reliable service, quality products, and customer-centric approach. Positive reviews and testimonials further solidify their reputation as a trusted online retailer.

Payment Options

Countryside.co.uk offers various secure payment options to cater to diverse customer preferences. These include major credit cards, debit cards, PayPal, and Klarna. The availability of multiple payment methods ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs

While Countryside.co.uk does not currently have an extensive loyalty program in place, they occasionally offer loyalty discounts or rewards for repeat customers. Although limited, these perks acknowledge and appreciate customer loyalty, adding value to the overall shopping experience.

Customer Reviews

Countryside.co.uk has garnered positive customer reviews, reflecting their commitment to quality and customer satisfaction. Satisfied customers often express praise for the wide selection of products, competitive pricing, and attentive customer service. Such testimonials reinforce the trustworthiness and reliability of the retailer.

Community Involvement

Countryside.co.uk actively engages in community involvement initiatives. They collaborate with local outdoor organizations, sponsor outdoor events, and contribute to environmental conservation efforts. Their commitment to the outdoor community aligns with their target audience's values and establishes a positive reputation within the outdoor industry.

Shipping and Costs

Countryside.co.uk offers fast and reliable shipping services both domestically and internationally. Shipping costs vary based on the delivery location and order weight. While some customers may find the shipping costs slightly higher compared to other retailers, the efficiency and reliability of the shipping process offset this concern. In conclusion, Countryside.co.uk provides an exceptional online shopping experience for outdoor enthusiasts. Their extensive product selection, competitive pricing, user-friendly website, reliable customer service, and positive customer reviews contribute to their reputation in the industry. While there are minor drawbacks, such as limited loyalty programs and shipping costs, the overall value for money and trustworthiness make Countryside.co.uk a reputable choice for outdoor gear purchases.