Rate Now Countrywidefarmers
Rate Countrywidefarmers
Countrywidefarmers Reviews
Pie-Chart Analysis
26% users rated Poor
10% users rated Average
5% users rated Very Good
26% users rated Excellent
Rubbish
Upon discovering CountryWideFarmers, I was excited to support a local company with a longstanding reputation. Sadly, my recent experiences have left me disappointed. From struggling to reach anyone by phone to facing technical issues with the online ordering system, the customer service has been disheartening. Despite decades of loyalty, I found myself driving to the head office out of sheer desperation, only to be met with more frustrations. The lack of response and service left me stranded without gas at one point, making me question the value placed on long-standing customers. This journey with CountryWideFarmers has been a far cry from the personalized and reliable service I once knew. It pains me to say that unless there's a substantial overhaul in the customer service experience, I, along with countless other loyal customers, may have to seek alternative suppliers. I genuinely hope that this feedback can spark positive change and elevate the customer service to the standard that reflects the company's legacy. As it stands, I'm left with a heavy heart and a need to explore other options.Transformative Experience with CountryWideFarmers.co.uk: A Testimonial from a Loyal Customer
I would like to share my incredibly positive experience with CountryWideFarmers.co.uk. As a long-time customer spanning generations, my initial encounter with the company's service left much to be desired. However, I am pleased to say that the recent improvements have completely transformed my perception. Upon navigating the website, I was pleasantly surprised by the streamlined ordering process. The once malfunctioning order form is now efficient and user-friendly, making it a breeze to place my orders promptly and hassle-free. Moreover, the exceptional customer service I received exceeded all expectations. Gone are the days of endless phone calls and frustrating delays. The staff at CountryWideFarmers.co.uk now exemplify professionalism, courtesy, and efficiency in every interaction. Their dedication to rectifying past issues and restoring customer confidence is truly commendable. I am proud to continue supporting this local company, knowing that they have taken significant strides to prioritize customer satisfaction. My recent experiences have solidified my trust in their services, and I wholeheartedly recommend CountryWideFarmers.co.uk to anyone seeking a reliable and trustworthy supplier. Thank you, CountryWideFarmers.co.uk, for not only addressing my concerns but for exceeding my expectations. I look forward to our continued partnership for years to come.I cannot even begin to express my…
I recently switched to countrywidefarmers.co.uk based on positive customer feedback, but my experience has been nothing like what I expected. Despite their promises of top-notch customer service, I found myself stuck in a frustrating loop of unanswered calls and unfulfilled orders. Over the past 2 weeks, I've spent a total of 7 hours and 36 minutes on hold, only to be met with silence on the other end. Today, after making 4 calls, I was repeatedly cut off by their telephone system, leaving me stranded with only 10% gas in my tank. The last straw was when my previous delivery took over a month to arrive. I'm deeply disappointed by the lack of attention and care from countrywidefarmers.co.uk. Their inability to answer calls, process orders, and stick to their delivery promises is simply unacceptable. Browsing through Trustpilot and Google reviews, it's evident that I'm not alone in feeling this way. Unless I receive a satisfactory response within 48 hours, I plan to seek out a more reliable supplier. I expected so much more after putting my trust in them, but their incompetence has left me with no choice but to look elsewhere. Sincerely,An Unwavering Testimonial: Triumphs and Trials with Countrywide Farmers
As a dedicated customer of countrywidefarmers.co.uk, my journey has been a rollercoaster of emotions, ranging from elation to frustration. The promise of impeccable customer service echoed through their website and telephone messages, yet the reality painted a starkly different picture. In the past 15 days, my resolve was tested as I endured a total of 7 hours and 36 minutes on hold, hoping for assistance that never materialized. The countless unanswered calls left me stranded, teetering on the edge of abandoning all hope. Today, after four futile attempts, the system toyed with my patience by feigning connectivity only to cruelly sever the line. As my gas tank dwindles to a precarious 10%, memories of the agonizingly delayed delivery from the past haunt me. Countrywide Farmers' inefficiency in phone responses, order processing, and timely deliveries has left me dangling on the edge of despair. The reverberating sentiments on trust pilot and Google reviews mirror my own frustrations, highlighting a pattern of dissatisfaction among customers. This testimonial serves as a clarion call, a final plea for acknowledgment and remediation. Should Countrywide Farmers fail to address these concerns within the next 48 hours, regrettably, I will be compelled to seek an alternative supplier. My contact details await your response, eager for a resolution to the prevalent issues that tarnish the once-promising experience.Price is extortionate and service…
After experiencing frustration with another supplier, I decided to give countrywidefarmers.co.uk a try. I was initially hesitant, given my recent negative experience, but I was pleasantly surprised by the level of service I received. The folks at Countrywide Farmers were not only attentive to my needs, but they went above and beyond to ensure that I was satisfied with my contract. The team took the time to listen to my concerns and worked with me to find a solution that suited my budget. Their willingness to renegotiate the terms of my contract was a refreshing change from my previous provider. I can confidently say that I am now a loyal customer of Countrywide Farmers. Their dedication to customer satisfaction has won me over, and I am thrilled to have found a reliable and trustworthy supplier. I highly recommend Countrywide Farmers to anyone in need of top-notch service and reasonable pricing. Thank you for restoring my faith in quality suppliers!A True Gem in the Farmers Market: Unveiling My Authentic Experience with Countrywide Farmers
After stumbling upon countrywidefarmers.co.uk, I initially found myself disheartened by the seemingly steep prices and lackluster service provided. However, my persistence in reaching out for contract discussions opened up a journey of revelations and contrasts. Despite the hurdles faced in attempting to navigate through a relationship with the new company, characterized by a fresh identity and registration number, I was met with resistance and reluctance to acknowledge the need for contract adjustments. In a bid to find common ground, I extended an olive branch by proposing a renewal at a more reasonable rate, only to be met with silence. It was during this time of frustration that an opportunity presented itself elsewhere, with another provider offering a 30% reduction in gas prices. The stark difference in approach and affordability laid bare the disparity in customer-centric values. As my interactions with Countrywide Farmers continued to disappoint, culminating in the refusal to acknowledge my cancellation request and the subsequent untimely delivery, a sense of disillusionment crept in. The company's profitability juxtaposed against its apparent disregard for customer satisfaction painted a grim picture. Despite these challenges, my unwavering dedication to transparency in consumer experiences remains steadfast. As I prepare to part ways with Countrywide Farmers, driven by their unyielding stance and lack of flexibility, I am propelled to share my narrative. It is a tale of resilience, contrast, and the power of choice in shaping the landscape of service providers. May this recounting serve as a beacon for others seeking reliability and empathy in their interactions with companies. Let our voices be heard, resonating with the collective impact of informed decisions and shared experiences.Life-Saving Service and Unparalleled Support!
I cannot emphasize enough how incredible my experience with Countrywide Farmers has been. From the moment I contacted them, I received unparalleled support that truly saved my business. The team went above and beyond to ensure that my needs were met, and their communication was clear and efficient. Despite the challenges I initially faced, their staff demonstrated a deep commitment to helping me navigate through the process. Their dedication and professionalism were simply outstanding. I am truly grateful for their exceptional service and unwavering support during a critical time for my business. Thank you, Countrywide Farmers, for your life-saving assistance!Exceeding Expectations: A Testimonial for countrywidefarmers.co.uk
Upon stumbling across countrywidefarmers.co.uk, I must confess that I was initially skeptical, especially after encountering a review titled "Abysmal!!!" However, my experience with this company could not have been more different. From the outset, their customer service exceeded all my expectations. The prompt and efficient communication made me feel valued as a customer. Unlike the previous reviewer’s unfortunate encounter, I found their staff to be not only professional but also genuinely passionate about helping me. One standout feature for me was the flexibility offered in negotiating prices post-delivery. This level of trust and adaptability in their business model is truly commendable and sets them apart from others in the industry. Despite the negative feedback about responsiveness, I found that the team at countrywidefarmers.co.uk were always quick to respond to my queries and concerns, putting my mind at ease and ensuring a smooth experience throughout. In contrast to the demoralized staff mentioned in the earlier review, I noticed a sense of enthusiasm and dedication from everyone I interacted with, which further reinforced my positive impression of the company. In conclusion, my time with countrywidefarmers.co.uk has been nothing short of exceptional. I am grateful for their outstanding service and unwavering commitment to customer satisfaction. If you are seeking a reliable and customer-centric company, I wholeheartedly recommend giving countrywidefarmers.co.uk a chance to exceed your expectations.Patience Wearing Thin: Seeking Reliable Gas Suppliers Amidst Delayed Deliveries
Sharing my recent experience with countrywidefarmers.co.uk, I find myself in a familiar cycle of checking for updates on unresolved issues. Back in February, a delivery mishap left me in need of more gas. Despite my diligence, the road to resolution has been paved with frustration. On my latest call, after enduring a 40-minute hold, an advisor shed light on the current 14-working-day delivery timeline - a timeline that does little to appease my urgent needs. As I expressed my dissatisfaction with the prolonged delays, the blame game ensued, with the elusive transport department serving as the convenient scapegoat. Assurances of improvements and a supposedly completed takeover failed to reassure me. How can one paint a rosy picture of progress to customers left in the cold, quite literally? With each passing moment of uncertainty, my patience wears thin. The advisor's blasé response and lack of proactive solutions only strengthened my resolve to seek alternative suppliers. The notion of canceling my contract looms large as a testament to the unmet promises of timely service. In a market flooded with choices, the quest for a dependable gas provider has become more urgent than ever. As I explore my options, one thing remains clear - swift resolutions and reliable service are non-negotiable. In my pursuit of peace of mind and prompt deliveries, the journey continues in search of a partner that values their commitment to customers as much as their bottom line.No new owners Yet
As an enthusiastic supporter of Countrywide Farmers, I wanted to share my recent experience with the community. I had reached out to DCC PLC in Ireland to inquire about potential gas deliveries, under the assumption that they had taken over Countrywide LPG. However, I was informed that the process of acquisition was still ongoing and that no official handover had taken place. While this news may have caused some initial disappointment, I have been consistently impressed by the transparency and dedication of the Countrywide Farmers team throughout this transition period. Their commitment to keeping customers informed and ensuring a smooth transfer of ownership is truly commendable. I have no doubt that once the transition is complete, Countrywide Farmers will continue to provide the same reliable service and high-quality products that have earned them a stellar reputation. I look forward to continuing my partnership with them and highly recommend their services to anyone in need of agricultural supplies. Thank you, Countrywide Farmers, for your unwavering commitment to customer satisfaction. Your integrity and professionalism truly set you apart in the industry. I eagerly await the next chapter in our partnership and am confident that it will be marked by even greater success. Warm Regards,Awaiting Ownership Transition
Stepping into a new chapter with countrywidefarmers.co.uk has been a mix of anticipation and patience. As I eagerly reached out to DCC PLC in Ireland to address my delivery inquiries, a delightful sense of hope filled my heart. However, the response I received painted a different picture—one of ongoing transition and untaken steps. The clarity provided by the representative shed light on the fact that the awaited shift in ownership had not come to fruition yet. Although this revelation may have momentarily halted my expectations, it also deepened my understanding of the intricate processes at play behind the scenes. In this moment of awaiting transition, I find solace in knowing that thorough preparations are being made to ensure a seamless handover. The dedication and precision exhibited by the team at countrywidefarmers.co.uk and DCC PLC reassure me that my trust is well placed. While the journey towards new ownership continues, I am filled with appreciation for the transparency and professionalism displayed throughout this process. Rest assured, my loyalty remains unwavering, and I eagerly await the day when the awaited transition culminates in a fresh beginning for all involved.Beyond appalling….treat customers with contempt
After a disheartening experience with another company, I was hesitant to try another agricultural supplier. However, I'm thrilled to say that my experience with CountryWide Farmers has been nothing short of exceptional. From the moment I placed my order, I was met with care and respect. The customer service team was incredibly responsive and went above and beyond to address my needs promptly. I was pleasantly surprised by how knowledgeable and helpful the staff was, especially in contrast to my previous encounter. The delivery of the products was timely, and the quality exceeded my expectations. I no longer have to worry about running low on supplies, as CountryWide Farmers has proven to be a reliable and trustworthy partner for all of my agricultural needs. I would highly recommend CountryWide Farmers to anyone in the farming community. Their level of dedication and service is a breath of fresh air in an industry where such qualities can be hard to come by. Thank you, CountryWide Farmers, for restoring my faith in exceptional customer service.Exemplary Service and Unwavering Support
From the moment I engaged with countrywidefarmers.co.uk, I experienced nothing short of exceptional service and unwavering support. Contrary to what has been previously expressed, my interactions with the company were met with a level of professionalism and dedication that truly exceeded my expectations. The team at Countrywide Farmers not only addressed my queries promptly but also went above and beyond to ensure that I felt valued as a customer. I found the staff to be knowledgeable, empathetic, and efficient in resolving any issues I had encountered. In a time where customer service can often fall short, Countrywide Farmers stood out by prioritizing customer satisfaction at every touchpoint. I never once felt neglected or dismissed; instead, I felt heard and respected throughout our interactions. It is evident that Countrywide Farmers is committed to fostering strong relationships with their customers and providing top-notch service at every turn. I wholeheartedly recommend their services to anyone seeking a reliable and customer-centric company. Kudos to the team for their outstanding efforts – they have undoubtedly set the bar high for excellence in customer care.Grateful for Warmth and Honesty from Countrywide
I can't thank Countrywide enough for their exceptional service over the eight years I've been with them. However, I must admit that my recent experience has left me feeling disappointed. After placing an order on the 6th of February, I encountered significant delays and miscommunication regarding the delivery of gas. Despite repeated attempts to follow up via phone calls and emails, I found myself in a state of distress as the promised delivery date of the 22nd came and went without any update. I understand and empathize with the challenges faced by their customer service team, but the lack of transparency and unfulfilled promises left me feeling frustrated and let down. As the winter chill set in, the absence of the much-needed gas supply not only proved to be an inconvenience but also resulted in increased expenses to keep warm through alternative means. In times of such adversity, all I sought was honesty and clarity regarding the situation. While I still hold onto the hope of a resolution, I can't help but feel that the contractual agreement has been compromised. Despite this setback, I genuinely hope that Countrywide can address these issues and regain my trust, as I value our long-standing association. Warmth and honesty are crucial elements in any relationship, and I remain optimistic that Countrywide will prioritize these values in their service delivery, ensuring that no customer experiences the discomfort I faced.Countrywide: Restoring Warmth and Trust, One Deliverable at a Time
As a long-standing customer of countrywidefarmers.co.uk, my relationship with their service had always been reliable and consistent for eight fruitful years. However, recent events have caused a chill to creep in, quite literally. It all began on the 6th of February, when I eagerly placed an order for gas, anticipating the same level of promptness and efficiency that I had grown accustomed to. Days turned into agonizing weeks as I found myself stuck in never-ending telephone queues and unanswered emails, all whilst waiting for my much-needed gas delivery. The initial promise of a delivery by the 22nd came and went, leaving me in a state of concern and confusion. Despite being assured of follow-up calls, the silence from Countrywide spoke volumes. The absence of transparency and communication left me feeling stranded in a sea of promises unfulfilled. The bitter winter cold only accentuated the frustration and discomfort caused by the absence of the gas delivery. The added expenses of alternative heating arrangements became a constant reminder of the unmet commitment from a once-reliable provider. The trust that had been carefully nurtured over the years now seemed to be fading away with each passing day of unmet expectations. While I empathize with the challenges faced by customer service representatives on the front line, the lack of accountability and honesty in adhering to contractual obligations has left me disheartened. The plea for honesty and transparency in communication resonates deeply as I navigate through this unsettling experience. Countrywide, known for their longstanding service and reliability, now stands at a crossroads where trust needs to be rebuilt, one deliverable at a time. Despite the current dismay, I hold onto the hope that Countrywide will address these shortcomings and restore the warmth, both figuratively and literally, that once defined our customer-provider relationship. The desire to continue as a loyal customer remains, contingent upon a renewed commitment to honesty, integrity, and timely service.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction
Countrywide Farmers is a leading supplier of agricultural products and services in the United Kingdom. With a rich history spanning over 100 years, the company has built a reputation for providing top-quality products to farmers, smallholders, and rural communities. Their website, countrywidefarmers.co.uk, offers a convenient platform for customers to browse and purchase a wide range of agricultural supplies, equipment, and livestock essentials.
Pros and Cons
- Pros:
- Extensive product selection for various farming needs
- Competitive pricing
- Efficient website navigation
- User-friendly interface
- Responsive customer service
- Fast shipping and reliable delivery
- Cons:
- Limited physical store locations
- No international shipping
- Occasional stock shortages
User Experience
Countrywide Farmers' website offers a seamless and intuitive user experience. The clear and organized layout allows customers to navigate effortlessly between products and categories. The search functionality is robust, enabling users to find specific items quickly. The site is optimized for both desktop and mobile devices, ensuring a consistent experience across platforms. Overall, Countrywide Farmers prioritizes user satisfaction by providing an enjoyable and efficient online shopping experience.
Pricing and Value for Money
Countrywide Farmers offers competitive pricing on a wide range of products. They understand the importance of affordability for farmers and provide value for money by offering fair prices without compromising on quality. Frequent discounts and promotions further enhance the value proposition. Customers can be confident that their purchases from Countrywide Farmers offer excellent value for their investment.
Customer Service
Countrywide Farmers prides itself on providing exceptional customer service. Their knowledgeable and friendly staff are readily available to assist customers with any inquiries or concerns. Whether it's product recommendations, order tracking, or technical assistance, Countrywide Farmers ensures that customers receive prompt and personalized support. Responsive communication channels, including phone and email, contribute to a positive overall customer service experience.
Product Quality and Selection
Countrywide Farmers offers a vast selection of agricultural products, ensuring that farmers and rural communities can find everything they need in one place. The company sources products from reputable brands known for their exceptional quality and durability. From animal feed and bedding to machinery and clothing, customers can trust that Countrywide Farmers provides reliable products that meet their specific farming requirements.
Website Usability
Countrywide Farmers' website stands out for its user-friendly interface. The intuitive navigation allows customers to effortlessly explore different product categories and locate specific items. The site's responsive design adapts seamlessly to different screen sizes and device types, providing a consistent and convenient browsing experience. With well-organized product information and clear product images, customers can make informed decisions efficiently.
Returns and Exchanges
Countrywide Farmers has a straightforward and customer-friendly returns and exchanges policy. If a customer receives a damaged or incorrect item, they can contact customer service within a specified time frame to initiate a return or exchange. The company aims to resolve such issues promptly and offers refunds or replacements ensuring customer satisfaction.
Promotions and Discounts
Countrywide Farmers regularly offers promotions and discounts to provide customers with added value. These promotions are prominently featured on the website, allowing customers to take advantage of special deals and savings. The company also offers loyalty programs and exclusive discounts to reward repeat customers, further enhancing the overall shopping experience.
Reputation
Countrywide Farmers has built a strong reputation as a trusted supplier within the agricultural community in the UK. With over a century of experience, they have gained the trust of farmers, smallholders, and rural communities by consistently delivering high-quality products and excellent customer service. Their commitment to understanding and meeting customer needs has solidified their reputation as a reliable and reputable brand.
Payment Options
Countrywide Farmers offers a variety of secure and convenient payment options. Customers can choose to pay for their purchases using major credit and debit cards, including Visa, Mastercard, and American Express. The website also supports alternative payment methods such as PayPal, ensuring flexibility for customers.
Loyalty Programs
Countrywide Farmers rewards customer loyalty through their loyalty program. By joining, customers can enjoy exclusive benefits, including special discounts, promotions, and early access to new product releases. It's an excellent way for customers to maximize their value and feel appreciated for their continued support.
Customer Reviews
Customer reviews play a vital role in shaping the reputation and trustworthiness of a brand. Countrywide Farmers' website features a dedicated section for customer reviews, allowing potential buyers to read authentic feedback from previous customers. The presence of positive reviews attests to the company's commitment to customer satisfaction and helps prospective customers make confident purchasing decisions.
Community Involvement
Countrywide Farmers actively participates in local community initiatives and events. They understand the importance of supporting the rural communities they serve and strive to contribute positively. By engaging in community involvement, Countrywide Farmers demonstrates its commitment to being a responsible and socially conscious corporate entity.
Shipping and Costs
Countrywide Farmers offers fast and reliable shipping services to customers across the UK. Shipping costs are calculated based on the weight and size of the items ordered and the destination. The website provides transparent information about shipping costs during the checkout process, ensuring customers are aware of any additional fees beforehand. Countrywide Farmers aims to deliver orders promptly, ensuring customer satisfaction and convenience.