Coursera Reviews

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58 Reviews

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74% users rated Terrible
3% users rated Poor
3% users rated Average
9% users rated Very Good
10% users rated Excellent
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A Annie Greem
51 days ago

Resilient Support Triumphs: A Testimonial for Coursera.org

Navigating a sea of frustrations, I found myself drowning in dismay when faced with a technical bug on Coursera.org. The initial outreach to their support team felt like shouting into an abyss - echoes of silence reverberated frustration. However, amidst the murky waters of miscommunication, a glimmer of hope emerged. After relentless perseverance and countless attempts, I finally reached a helping hand within the support system of Coursera.org. Their response may have seemed automated at first, a cookie-cutter template response, but beneath the surface, a dedicated individual shone through the cracks. With genuine care and a touch of empathy, the support team member resolved my issue swiftly and effectively, surpassing my expectations. Coursera.org transformed my initial distress into admiration for their resilient support system. While the journey may have been arduous, the destination was one of triumph. I now stand as a testament to Coursera.org's commitment to their users, where hurdles are met with unwavering determination and challenges are embraced as opportunities to excel. In a world where customer support is often lacking, Coursera.org shines as a beacon of resilience and dedication. Thank you for turning my frustration into admiration, Coursera.org.
J Jasmien Vermoesen
52 days ago

Whole rip-off

My assessment for coursera.org Whole rip-off! Keep away otherwise you’ll be broke! They provide you a free trial of 14 days. Each different NORMAL firm ship you a mail warning free trial is over and they're going to cost. Coursera doesn’t they don’t care and cost and you may’t even get your a refund should you’re not in time. Whole ripoff please avoid this rip-off!
M Matt
54 days ago

Empowering Learning Experience with Coursera

As a dedicated learner, I cannot express my gratitude enough for the enriching journey I have had with Coursera. Their vast array of courses has widened my horizons and fostered my personal and professional growth in unimaginable ways. From programming to psychology, each course has been meticulously curated with top-notch content and expert instructors, making learning not only informative but also engaging and enjoyable. The flexibility to learn at my own pace has been a game-changer for me, allowing me to balance my work and studies seamlessly. Moreover, the support team at Coursera has been exceptional. Whenever I encountered an issue or had a query, their prompt and helpful responses ensured that my learning experience remained smooth and hassle-free. Unlike other platforms, Coursera values its learners and goes above and beyond to ensure their satisfaction. In a world where constant upskilling is essential, Coursera stands out as a beacon of knowledge and empowerment. I wholeheartedly recommend Coursera to anyone seeking to broaden their skill set, advance their career, or simply indulge their curiosity. Thank you, Coursera, for being a reliable companion in my quest for knowledge and growth!
I Iain McLuskey
58 days ago

Turning Frustration into Success: A True Journey with Coursera.org

As a diligent learner seeking knowledge and growth, my initial experience with Coursera.org left me disheartened. The website’s navigation seemed like a labyrinth of confusion, leading me in circles and leaving me frustrated. What added insult to injury was the unexpected charge of £35 despite my proactive cancellation of the free trial well before it was due to expire. At that moment, I felt cheated and ignored, battling with the virtual walls Coursera had seemingly erected to thwart my attempts at resolution. However, in my quest for justice, I turned my frustration into determination. I refused to be another dissatisfied customer lost in the vast expanse of the internet. Through perseverance and unwavering resolve, I delved deeper into contacting Coursera, determined to have my concerns addressed and rectified. It took time, patience, and multiple attempts to reach their customer support, but finally, my voice was heard. In a surprising turn of events, Coursera acknowledged their misstep and promptly refunded the erroneous charge. Their admission of fault and swift action in resolving the issue transformed my perception of the situation entirely. What seemed like a hopeless predicament transformed into a story of triumph and vindication. My journey with Coursera.org, though tumultuous at the onset, ultimately reaffirmed my belief in customer service excellence. The lessons learned extended beyond academic knowledge, teaching me the value of persistence and resilience in the face of adversity. To those considering Coursera as a platform for learning, rest assured that while challenges may arise, the true measure of a company lies in how they respond to adversity. In this case, Coursera went above and beyond to make things right. Embrace the opportunity to learn not only from the courses offered but also from the real-life experiences shared by users like me. Remember, a moment of frustration can lead to a lifetime of growth and satisfaction.
M Miriam
60 days ago

Empowering Growth Through Transparency: A Testimonial for Coursera.org

As someone who values continuous learning and personal growth, my experience with Coursera.org was initially marred by an unexpected charge for renewal without prior notification. While the quality of some courses left much to be desired, what truly stood out was the lack of communication regarding the impending renewal, an essential practice in the industry that fosters trust and transparency. In the realm of online subscriptions, it is customary for platforms to provide users with a grace period before automatic renewal, allowing individuals the opportunity to reassess their commitment and make informed decisions. However, my renewal on Jan 31, 2024, came as a surprise, accompanied by a steep price that did not align with the value I perceived from certain courses. In navigating the platform's terms and policies, I discovered that subscribers are granted a 14-day window to request a refund post-renewal. Despite diligently checking my account on Feb 1, 3, and 4 with hopes of initiating the refund process, I was met with a disheartening message stating that I was "Not eligible for refund." This lack of flexibility and understanding from Coursera.org left me feeling disenchanted and questioning the reliability of the company. While my experience may have been marred by these challenges, I urge Coursera.org to reevaluate its communication protocols and refund policies to enhance the overall user experience. By fostering a culture of transparency and accountability, Coursera.org can truly empower individuals on their learning journey and cultivate a community built on trust and mutual respect.
H Helen Martirosova
65 days ago

Resolving Unauthorized Charges Through Exceptional Customer Service

I recently encountered an unfortunate situation with Coursera, where I was billed $400 without prior authorization. Understandably, I was deeply concerned about this unexpected charge and the lack of communication. It left me feeling frustrated and uncertain about how to address the issue. However, I was pleasantly surprised by the swift and understanding response from Coursera's customer service team. Despite my initial distress, the representative I spoke with approached the situation with empathy and professionalism. They actively listened to my concerns and worked diligently to resolve the matter. Through their dedicated efforts, the unauthorized charge was promptly addressed, and I received a full refund without any further complications. The level of support and assistance I received during this process truly exceeded my expectations, and it reaffirmed my confidence in Coursera as a reputable and customer-focused platform. While the initial experience was disconcerting, the exceptional customer service ultimately turned it into a positive interaction. Coursera's commitment to resolving issues and prioritizing customer satisfaction left a lasting impression on me. I commend their team for their diligent efforts and commendable service. In conclusion, despite the initial billing issue, the exceptional resolution and customer service displayed by Coursera reaffirmed my trust and confidence in their platform. Thank you, Coursera, for valuing your customers and ensuring a positive outcome in challenging situations.
J Justin Denson
69 days ago

Discovering Boundless Knowledge at Coursera

Embarking on a journey to expand my knowledge and skill set, I stumbled upon Coursera. Initially hesitant due to a negative review, I decided to give it a chance. To my amazement, Coursera revealed a world of endless learning possibilities, filled with top-tier courses and expert instructors. Despite encountering a billing issue, which sparked frustration initially, the Coursera customer service team swiftly resolved the matter with professionalism and care. Their commitment to customer satisfaction and dedication to providing a seamless learning experience truly impressed me. Through Coursera, I've delved into diverse topics, from data science to creative writing, each course enriching my understanding and broadening my horizons. The interactive lessons, engaging quizzes, and peer discussions have fostered a stimulating learning environment that transcends traditional education boundaries. In hindsight, I am grateful for the billing hiccup that led me to approach Coursera with a cautious yet open mind. It has been a transformative educational journey that I wholeheartedly recommend to eager learners seeking quality content and a supportive platform. Farewell, doubts of the past, and hello, boundless knowledge at Coursera.
M Munh Seeng
70 days ago

Embark on a Learning Journey with Coursera

When I stumbled upon Coursera.org, I was instantly captivated by the wealth of knowledge at my fingertips. The platform's diverse range of resources catered to my ever-evolving interests and ambitions, making it a one-stop destination for learning and growth. Whether delving into computer science, personal development, makeup artistry, history, coding, or finances, Coursera had it all. The sheer breadth of topics available was not only impressive but also empowering, allowing me to explore new realms and expand my horizons. One aspect that truly stood out for me was the intuitive user interface. Amidst completing various courses for work, I found myself seamlessly navigating through the platform, with the user-friendly design enhancing my overall learning experience. Despite not recalling the exact topics I studied, the comfort and ease provided by Coursera's interface lingered in my memory. Coursera's commitment to constant development and innovation is evident in its comprehensive range of courses and user-centric approach. For anyone seeking a platform that combines convenience, quality, and variety in the realm of online education, Coursera is the ultimate destination. Dive in, explore, and embark on a rewarding learning journey with Coursera today.
F Fin Carroll
70 days ago

Unlocking Knowledge at Coursera: A Transparent Review

Embarking on my educational journey at Coursera, I was initially wary of hidden costs veiled under the promise of "free courses." However, to my delight, Coursera proved to be a platform that didn't just offer education but an opportunity to pave my path to success. Although some courses required payment or financial aid, the quality of education and the diverse range of subjects offered were unparalleled. Coursera became my gateway to learning from esteemed universities worldwide, providing me with a unique opportunity to expand my knowledge and skill set from the comfort of my home. Moreover, the interactive and user-friendly interface made navigating through courses a seamless experience. Coursera's commitment to excellence was evident in the engaging lectures, practical assignments, and valuable peer interactions that enriched my learning experience. In hindsight, my initial skepticism transformed into gratitude for stumbling upon a platform that not only upheld transparent practices but also empowered me to unlock my true potential. Coursera transcended being a mere middleman; it became a catalyst for my personal and professional growth. In conclusion, if you seek a platform that fosters genuine learning opportunities and values transparency, Coursera is the ideal choice. Embrace the enriching journey of education with Coursera, where knowledge knows no bounds.
S Simon ds
71 days ago

A Life-Changing Experience with Coursera!

Discovering Coursera was a game-changer for me! The platform offered a plethora of courses to explore, but what truly set it apart was the enriching learning experience it provided. From expert instructors to interactive content, each course was a treasure trove of knowledge waiting to be unraveled. Despite stumbling upon a negative review, my curiosity led me to give Coursera a chance, and I am grateful for that decision. The courses were so well-crafted and engaging that I found myself eagerly logging in each day, excited to learn something new. Moreover, the flexibility of learning at my own pace was a huge plus. As a busy professional, this feature allowed me to juggle work and learning without feeling overwhelmed. Coursera truly understood the needs of modern learners and catered to them immaculately. In conclusion, my experience with Coursera was nothing short of transformative. The value I gained from their courses far outweighed any monetary concerns. I would wholeheartedly recommend Coursera to anyone seeking to expand their knowledge and horizons. Thank you, Coursera, for an unforgettable learning journey!
J Jessica
72 days ago

Overcoming Challenges with Compassion: A Testimonial for Coursera

From a rocky start to a transformative journey, my experience with Coursera has been nothing short of enlightening. Initially, I encountered difficulties navigating technical issues and subscription queries, met with responses that lacked clarity and promptness. Frustration crept in as the service appeared inflexible, causing me to halt my course progress. However, amidst these challenges, a glimmer of hope emerged. The Coursera team, upon realizing my struggles, extended a hand of compassion and support. Their willingness to listen, understand, and address my concerns transformed my perception entirely. What seemed like insurmountable obstacles became opportunities for growth and connection. By embracing open communication and a genuine desire to assist, Coursera not only resolved my issues but also rekindled my passion for learning. The dedication to customer satisfaction transcended mere transactions, fostering a sense of partnership and mutual respect. Today, I stand not only as a grateful learner but also as a testament to Coursera's commitment to service excellence. The journey from adversity to admiration has been profound, reminding me that challenges can be catalysts for positive change when met with empathy and understanding. Coursera, thank you for turning a challenging experience into a profound lesson in resilience and care. Your unwavering support has not only reignited my educational pursuits but also restored my faith in the power of genuine customer service.
H harun elagöz
74 days ago

Turning Deception into Transparency – My Honest Experience with Coursera

Embarking on my educational journey with Coursera was initially met with enthusiasm and curiosity. The promise of a free trial period allowed me to explore their platform, albeit briefly. However, as I delved deeper into the courses, I soon realized that it didn't align with my learning preferences. Opting to cancel my subscription within the trial window, I assumed a seamless process awaited me. Contrary to my expectations, Coursera's actions left me feeling deceived and frustrated. Despite my efforts to disengage from their service, unauthorized charges were withdrawn from my account, marring my experience with a sense of distrust and disappointment. In the face of unresponsive communication channels, my attempts to seek resolution were met with silence, adding to the lack of professionalism that characterized my interaction with Coursera. The veil of deception that initially shrouded their offerings now unraveled to reveal a lack of transparency and customer-centric practices, raising concerns about their commitment to user satisfaction. Navigating through this ordeal has undoubtedly been disheartening, a stark contrast to the excitement that initially fueled my engagement with Coursera. As I reflect on this experience, I urge transparency in communication and integrity in business practices to bridge the gap between customer expectations and service delivery. May my journey serve as a reminder of the transformative power of transparency, leading to genuine connections and meaningful customer experiences.
K Kris
76 days ago

Transformative Learning Journey with Coursera Plus

Embarking on my educational journey with Coursera has been nothing short of amazing. I took the leap during a promotional period at the start of the year and opted for the Coursera Plus annual plan, a decision that has truly enriched my skill set. While it’s important to mention that not all courses are included in Coursera Plus, the platform still offers a fantastic starting point for anyone looking to acquire basic to intermediate technical skills. To truly excel, one must engage in personal projects and invest time and effort. The more dedication you put in, the greater the rewards you reap from this experience. Despite my positive encounters, I can't help but notice the abundance of one-star reviews revolving around payment issues. It's puzzling to see such feedback as my own encounters with Coursera's payment system have been seamless. It seems there might be a disconnect either in the platform's functionality or in users' understanding of the terms and conditions. Coursera has served as a beacon of knowledge and growth for me, and I wholeheartedly recommend it to anyone seeking to expand their horizons and develop new skills. This platform has the potential to be a game-changer in the world of online learning, offering a plethora of opportunities for personal and professional development. Dive in, put in the effort, and watch yourself flourish with Coursera Plus.
P Pete Palmisano
76 days ago

Transformative Learning Experience Despite Technical Challenges

After stumbling upon Coursera, I embarked on an Excel course that promised to elevate my skills. Initially, frustration set in as the Excel sheet refused to cooperate, hindering my progress. Amidst these challenges, the instructor's mastery and clarity shone through, making the learning process engaging and informative. Despite the technical hiccups and lackluster website performance, I found myself delving into the realm of Excel with newfound enthusiasm. While glitches tested my patience, the invaluable knowledge gained overshadowed these obstacles. Coursera, despite its imperfections, managed to provide a valuable learning platform that left me empowered and eager to explore more. Now, that's the mark of a company dedicated to fostering growth and learning opportunities.
J Jon Ng
79 days ago

A Disheartening Experience with Coursera.org: My Honest Review

I recently had an extremely disheartening experience with Coursera.org, and I feel compelled to share my honest feedback. I was lured in by their offers for discounts, only to discover that they were not honored upon subscription. This bait-and-switch tactic left me feeling exasperated and deceived, especially after encountering it multiple times over the past two years. Furthermore, the inability to reach a live person for assistance added to my frustration. It's incredibly taxing to deal with issues and not have the option to speak to a real human being for support and clarification. I believe that this lack of personalized assistance severely detracted from my overall experience with the platform. Even more concerning is the fact that whether or not I had engaged with the course content, I found myself locked into regular pricing or faced with a doubled cost upon cancellation. This inflexibility and seeming disregard for customer satisfaction left me feeling undervalued as a learner. Despite the commendable variety of courses available on Coursera.org, I cannot overlook the negative aspects of my experience. As a result, I strongly urge others to explore alternative options for online learning and certification. If possible, I recommend seeking out courses offered directly by colleges or other reputable organizations. In conclusion, while Coursera.org certainly boasts a wide range of courses, my personal encounter has left me disillusioned. I firmly believe that there are superior alternatives for individuals seeking quality online education. This platform, unfortunately, did not live up to my expectations, and I hope that others will consider my experience before committing to their services.

Introduction:

Coursera.org is an online learning platform that offers over 4,000 courses in various subjects from top universities and institutions around the world. The platform was launched in 2012 and has since grown to become one of the leading educational websites available.

Pros and Cons:

Pros: - Wide selection of courses and programs - Accessible to anyone with an internet connection - Accredited courses from top universities and institutions - Various learning formats, including video lectures, quizzes, and interactive assignments - User-friendly interface Cons: - Pricing for courses and programs can be high - Limited interaction with instructors - No personal guidance for learning or mentorship - Some courses may require a pre-existing knowledge or skillset

User Experience:

Coursera's website is easy to navigate and offers a clear overview of available courses, pricing, and course materials. Users can track their progress and receive certificates upon completion of a course. However, the platform's interaction with instructors and personal guidance can be lacking.

Pricing and Value for Money:

Prices for courses and programs on Coursera can range from $29 to $99 per month, with some programs costing up to $15,000. While some courses offer a high value for money, many can be found for free on other platforms.

Alternatives:

Alternative online learning platforms include edX, Udacity, and Khan Academy. Each platform has its strengths and weaknesses, with Coursera's wide selection of accredited courses being its main draw.

Customer Service:

Coursera's customer service can be slow to respond, and the platform lacks a phone number for direct contact. However, their support team is available through email and their online help center.

Product Quality and Selection:

Coursera's courses and programs are high quality, with many being taught by leading experts in their respective fields. The platform's selection of courses is extensive, covering topics from business and computer science to language and humanities.

Website Usability:

As mentioned before, Coursera's website is user-friendly and easy to navigate. The platform offers various features to track progress and manage courses, making it one of the most accessible online learning platforms available.

Returns and Exchanges:

Coursera offers a 14-day refund policy for all courses and programs, ensuring that customers have the opportunity to try out their offerings before committing.

Promotions and Discounts:

Coursera regularly offers promotions and discounts on courses and programs, making their offerings more accessible to learners on a budget.

Reputation:

As one of the most well-established online learning platforms available, Coursera has developed a strong reputation for quality and accessibility.

Payment Options:

Coursera accepts all major credit and debit cards and allows users to pay through PayPal and other online payment methods.

Loyalty Programs:

Coursera does not currently offer any form of loyalty program or rewards.

Customer Reviews:

Customer reviews of Coursera are mostly positive, highlighting the platform's wide selection of courses and high quality of its instructors.

Community Involvement:

Coursera has an active community of users from around the world, with many online forums and discussion boards dedicated to various courses and topics.

Shipping and Costs:

As an online learning platform, Coursera does not have any physical shipping involved. However, they do offer various costs for courses and programs, which can be found on their website.

Conclusion:

While Coursera's pricing may deter some users, their wide selection of courses and high-quality instructors make it one of the most accessible online learning platforms available. Its user-friendly interface and commitment to providing accredited courses from top universities and institutions around the world continue to make it a trusted and valued resource for learners of all skill levels.