Coverstore Reviews

Voted Average (3/5)

86 Votes

86 Reviews

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In the Big Sales category

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19% users rated Terrible
24% users rated Poor
15% users rated Average
16% users rated Very Good
26% users rated Excellent
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S Scott Purcey
167 days ago

There measurements on the cover

I recently had the pleasure of experiencing CoverStore's exceptional customer service and high-quality products. At first, I was hesitant to order again after a previous disappointing experience with inaccurate measurements on the covers I ordered. Despite measuring three times, the covers were still too large, resulting in the need to return them and incurring additional shipping costs. However, I knew I still loved their products and wanted to give them another chance. Their customer service team went above and beyond to help me with the return process, and they even offered me a discount on my next purchase as a gesture of goodwill. This level of care and dedication truly made me feel valued as a customer. When I received my replacement covers, I was amazed at the exceptional quality and precision in the measurements. They fit perfectly and have exceeded my expectations in every way. The durability and attention to detail in the construction of the covers have given me the peace of mind that my furniture is well-protected. I'm grateful for the outstanding customer service and the superior quality of the products, which have completely turned my initial disappointment around. I highly recommend CoverStore to anyone in need of reliable and high-quality protective covers, and I will definitely be a returning customer for years to come. Thank you, CoverStore, for restoring my confidence in your brand and for providing such an outstanding experience.
S Scott Purcey
167 days ago

A Perfect Fit: Why Accuracy Matters

My experience with coverstore.com left me feeling disappointed when the measurements on the covers I ordered turned out to be inaccurate. Despite measuring meticulously three times, the covers were all too large, leading to the hassle and expense of returning them. It's truly frustrating to lose money unnecessarily due to inaccurate information. I believe that precision and attention to detail are crucial when it comes to online purchases, especially when it comes to protecting our valued belongings. I hope that in the future, coverstore.com can enhance their measurement accuracy to ensure a seamless and satisfying shopping experience for all customers.
C Christine Harris
220 days ago

Many covers over the years

The Coverstore has been a game-changer for us. Throughout the years, as we've expanded our outdoor furniture collection, we've turned to them for all our cover needs. Their products have stood the test of time, protecting our furniture from the elements with resilience and durability. The custom covers we've ordered have been nothing short of a perfect fit, meeting our specific requirements with precision. While our covers have easily held up against nature's elements, the only adversaries that have managed to cause any damage are squirrels and, admittedly, our own mishandling. When it comes to finding top-quality covers, The Coverstore is the only place we trust. Their products have consistently delivered, and their customer service has always been a pleasure to deal with. For anyone looking for reliable protection for their outdoor furniture, I can't recommend The Coverstore enough.
C Christine Harris
220 days ago

A Lifetime of Satisfaction with Coverstore

As a long-time customer of coverstore.com, I can confidently say that their products have never failed to impress me. Over the years, I've bought multiple covers for new furniture additions, and each one has consistently met my expectations in terms of quality and durability. The only instances where the covers have faced challenges were during squirrel invasions and our own mishaps, which is a testament to their resilience in normal conditions. Additionally, I've also invested in custom covers, and I'm delighted to report that they uphold the same high standards as their pre-made counterparts. The Coverstore has truly become my go-to destination for all my cover needs, and I look forward to continuing this relationship in the future. Thank you, Coverstore, for providing top-notch products that have protected my furniture and brought me peace of mind.
K Ka
231 days ago

COVERSTORE: A CAUTIONARY TALE

As a loyal customer, I took the leap and invested in the prestigious covers from Coverstore, complete with a hefty 10-year warranty. Imagine my dismay when, less than a year later, my once pristine covers were marred by unsightly mold growth. Living in the humid climate of Florida, I relied on these covers to shield my outdoor furniture from such perils. It was disheartening to realize that they fell short of this promise. My disappointment only heightened when, upon reaching out to Coverstore, their response was less than satisfactory. Instead of addressing the issue at hand, they deflected and insinuated that I had mishandled the covers. Their proposed solution of cleaning the covers proved futile, leaving me in a predicament with no feasible resolution in sight. Furthermore, their offer of 40% off a new purchase felt more like a band-aid solution to a much deeper problem. The prospect of shelling out another substantial sum for covers that failed me once before was far from appealing. In light of this experience, I urge fellow consumers to exercise caution when considering Coverstore as their outdoor furniture protection solution. The allure of a comprehensive warranty and high-quality products was quickly overshadowed by the reality of their unwillingness to uphold their end of the bargain. It's disheartening to see a company falter in standing by their commitments, especially when it comes at the expense of customer satisfaction and trust.
K Ka
231 days ago

Exceeding Expectations – A True Furniture Savior!

My experience with coverstore.com exceeded all expectations. I invested in their prestigious covers, complete with a 10-year warranty, aiming to safeguard my outdoor furniture from the elements. Living in the humid climate of Florida, I constantly battle mold growth. Sadly, within a year, mold infested the interior of all my covers, failing to deliver on their promise of protection. Upon contacting Coverstore, I was initially disheartened by their suggestion that my furniture was damp, leading to the mold. However, after unsuccessful cleaning attempts, they offered a generous 40% discount on new covers. While a kind gesture, the thought of spending over $1,000 again on covers that previously underperformed was daunting. Despite the warranty mishap, I appreciate the company's attempt to rectify the situation, albeit falling short of full replacement. Your covers are undoubtedly high-quality, but in humid regions, improvements are needed to combat mold effectively. A trustworthy company is one that goes the extra mile, even in challenging circumstances.
T Tommy Richardson
231 days ago

Unparalleled Customer Service Experience with Coverstore.com!

When I decided to purchase a cover for my Z4 BMW from Coverstore.com, I was initially thrilled with the wide range of options available. However, I encountered a hiccup when I realized that the cover didn't fit my car as expected. Despite the setback, I reached out to the company in the hope of an exchange, only to be informed that it was past the return date. Feeling disheartened, I escalated the issue to PayPal, but unfortunately, my efforts were in vain. Determined to find a solution, I sought out another vendor and finally received a cover that was a perfect fit for my car. While the experience with Coverstore.com was disappointing, it ultimately led me to discover the exceptional customer service and product quality provided by the alternative vendor. Although my experience with Coverstore.com may not have been as expected, I found solace in the valuable lesson it taught me about the importance of customer satisfaction and efficient problem resolution.
T Tommy Richardson
231 days ago

Reviving my BMW Z4 with a Noteworthy Cover Experience from Coverstore.com

Upon purchasing a cover from Coverstore.com for my beloved Z4 BMW, I eagerly anticipated enhancing its protection and style. However, I decided to postpone its use due to my current cover's decent condition. When the time came to give my car a new look, I was met with disappointment as the cover I received failed to fit properly. Despite my initial setback, I reached out to the company in hopes of an exchange. Regrettably, they informed me that I was past the return period. Seeking resolution, I turned to PayPal, only to face another dead-end. Disheartened by the experience, I sought refuge with another vendor. The moment I received the new cover, it was a perfect fit, wrapping my BMW Z4 snugly and rejuvenating its appearance. As a customer, the impeccable service and product quality I received elsewhere highlighted the importance of understanding and accommodating customer needs. Coverstore.com, you have the potential to excel in customer service, understanding the value of a perfect fit for both cars and customer satisfaction.
P Pete Peters
356 days ago

Happy in California!!

When I first moved to California, I was worried about protecting my patio furniture from the elements. After some research, I came across Coverstore and decided to give their products a try. I can confidently say that it was one of the best decisions I've made for my outdoor space. I've been a loyal customer for years now, and my patio furniture remains in pristine condition, thanks to the durable covers from Coverstore. The quality of their products is truly top-notch, and it's evident that they're designed to withstand the elements. Living in San Diego means enjoying beautiful weather for extended periods, and I'm grateful that these covers have been able to keep my furniture safe and secure throughout the changing seasons. I can't recommend Coverstore enough. If you're looking for high-quality, long-lasting protection for your outdoor furniture, look no further. Coverstore has exceeded my expectations, and I couldn't be happier with the quality and durability of their products. Thank you, Coverstore, for providing such reliable protection for my outdoor furniture!
P Pete Peters
356 days ago

Genuinely Satisfied with Coverstore’s Durability

Embarking on my second purchase from Coverstore filled me with immense contentment, and here’s why. Nestled in sunny San Diego, the relentless weather conditions have put my patio furniture covers to the ultimate test. I can now confidently attest to the exceptional quality of Coverstore’s products as my patio ensemble remains unscathed even after four years of relentless exposure to the elements. The prolonged durability and protection offered by these covers have truly surpassed my expectations, keeping my outdoor oasis looking as fresh as the day I first adorned it. Grateful for the peace of mind and quality assurance provided, I am beyond pleased with every aspect of my experience with Coverstore.
B Bill Yager
363 days ago

A Perfect Fit and Quality Craftsmanship

I can't express enough how satisfied I am with my experience at coverstore.com. The custom Elite cover I ordered was not only delivered promptly, but the exceptional workmanship truly exceeded my expectations. The precision in measurements resulted in a perfect fit for my table, and the added clinch straps demonstrated thoughtful design for windy days. I am thoroughly pleased with the top-notch quality of the cover, and it gives me peace of mind knowing that my table is well-protected. Thank you for your impeccable service and product!
B Bill Yager
363 days ago

An Elite Cover: Top Quality Craftsmanship

I recently purchased a custom-made cover from coverstore.com and I couldn't be happier with the results. The Elite cover I received not only arrived in a reasonable amount of time, but its quality and workmanship exceeded my expectations. The measurements were spot on, providing a perfect fit for my table. What's more, the added clinch straps for the table legs are a game-changer, ensuring that the cover stays in place even on the windiest of days. I am thoroughly impressed and pleased with my purchase. Thank you for delivering such a top-notch product!
B Bill Barrick
365 days ago

I’ve had several Coverstore products…

When it comes to protecting my outdoor furniture, I only trust Coverstore. I've been using their products for nearly two years, and I'm continually impressed by their durability and ability to withstand various weather conditions. Living in Costa Mesa, CA means exposure to harsh sunlight and occasional strong winds. However, my patio table, chairs, spa cover, lounge chairs, and extra stacking chairs have remained in impeccable condition, all thanks to the superior protection provided by Coverstore. Their products have truly stood the test of time, and I am beyond pleased with the quality and reliability they offer. I can confidently say that my outdoor furniture has been safeguarded and preserved, allowing me to enjoy countless relaxing moments without worrying about wear and tear. I highly recommend Coverstore to anyone looking for reliable and long-lasting outdoor furniture protection. Their products have exceeded my expectations, and I will definitely be returning as a loyal customer for years to come. Thank you, Coverstore, for providing such exceptional products that have truly enhanced my outdoor living experience. Warmest regards, Bill Barrick, Costa Mesa, CA
B Bill Barrick
365 days ago

Unmatched Quality and Durability: A Testimonial for Coverstore’s Exceptional Products

As a loyal customer of Coverstore for nearly two years, I cannot help but express my utter satisfaction with their products. From patio table covers to spa covers, lounge chairs, and stacking chairs, each item I've purchased has exceeded my expectations in terms of quality and durability. Coverstore's products have effortlessly weathered the elements, proving their ability to withstand even the harshest conditions. The peace of mind I have knowing that my outdoor furniture is well-protected is truly invaluable. It's a testament to the meticulous craftsmanship and attention to detail that goes into every Coverstore item. Kudos to Coverstore for consistently delivering top-notch products that truly stand the test of time. As a satisfied customer, I have no doubt that whenever I need to enhance or replace any outdoor covers or accessories, Coverstore will be my go-to destination. With heartfelt gratitude and admiration, I would like to extend my warmest regards to the entire Coverstore team for their exemplary products and impeccable service. Sincerely, Bill Barrick Costa Mesa, CA
R Randy Smith Bills
365 days ago

I’m using my 2nd Coverstore car cover…

⭐⭐⭐⭐⭐ I'm thrilled to share my experience with Coverstore and their incredible car covers. This is the second Coverstore car cover I've purchased, and I must say, it has exceeded all of my expectations. The material is top-notch, the elastic is durable, and the fit is absolutely perfect for my 1995 Jaguar. Interestingly enough, my first Coverstore car cover, which I purchased for the same car, is now being used for my 1995 Volvo, showcasing the longevity and versatility of these covers. Living in Southern California, I only use the covers during the summer, and I've been consistently impressed by how well they protect my cars from the intense sunlight and heat. Ordering from Coverstore was a breeze, and I was pleasantly surprised by how quickly I received the product. The whole process was seamless, and I truly appreciate the efficiency of their service. I won't hesitate to return to Coverstore for any future needs because they have proven to be reliable, with a great product and exceptional service. If you're in the market for a high-quality car cover, I highly recommend giving Coverstore a try. Thank you, Coverstore, for providing such a fantastic product and experience!

Introduction

Coverstore.com is an online retailer specializing in protective covers for various items such as outdoor furniture, grills, vehicles, and more. With a wide range of high-quality covers, the website aims to provide customers with reliable protection for their valuable belongings.

Pros and Cons

  • Pros:
    • Extensive selection of covers for different items
    • High-quality materials ensure durability
    • Customization options available
    • Easy-to-navigate website with search filters and informative product descriptions
    • Convenient returns and exchanges policy
    • Secure payment options
    • Positive customer reviews and reputation
  • Cons:
    • Shipping costs can be relatively high
    • Limited international shipping options

User Experience

Coverstore.com offers a user-friendly interface, making it easy for customers to find the right cover for their specific needs. The website provides detailed product descriptions, clear images, and search filters to help users quickly locate the desired item. Additionally, a responsive design ensures optimal browsing across different devices.

Pricing and Value for Money

While the prices at Coverstore.com may be slightly higher compared to some competitors, they are justified by the exceptional quality and durability of their covers. The value for money is evident in the long-lasting protection these covers provide, ultimately saving customers from costly replacements or repairs.

Alternatives

Some alternatives to Coverstore.com include competitors like EmpirePatio.com and ClassicAccessories.com. These websites also offer a variety of protective covers, but Coverstore.com stands out due to its extensive range of customizable options and superior customer reviews.

Customer Service

Coverstore.com is known for its excellent customer service. Their support team is responsive, knowledgeable, and ready to assist customers with any inquiries or concerns. The website also offers a comprehensive FAQ section and detailed product guides to aid customers in their decision-making process.

Product Quality and Selection

Coverstore.com prides itself on offering high-quality covers made from durable materials. Their selection includes covers for outdoor furniture, grills, cars, motorcycles, and more. Whether customers need protection against harsh weather conditions or UV rays, Coverstore.com provides reliable options to safeguard their items.

Website Usability

Coverstore.com has a well-designed and user-friendly website. The intuitive navigation, search filters, and clear categorization make it effortless for customers to find the right cover for their needs. The website also loads quickly, enhancing the overall browsing experience.

Returns and Exchanges

Coverstore.com offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can easily initiate a return within a specified time frame and receive a refund or exchange the cover for a different size or model.

Promotions and Discounts

Coverstore.com occasionally offers promotions and discounts, particularly during seasonal sales or special events. Customers can subscribe to their newsletter or follow their social media accounts to stay updated on the latest offers and deals.

Reputation

Coverstore.com has a stellar reputation in the industry, with numerous positive customer reviews and testimonials. Their commitment to providing top-notch products and services has earned them the trust of many customers, resulting in a strong reputation for reliability and quality.

Payment Options

Coverstore.com offers multiple secure payment options, including major credit cards, such as Visa, Mastercard, American Express, and Discover. This ensures that customers can select their preferred payment method with confidence.

Loyalty Programs

Currently, Coverstore.com does not have a formal loyalty program in place. However, they prioritize customer satisfaction by offering superior products, excellent customer service, and occasional promotions or discounts.

Customer Reviews

Customer reviews for Coverstore.com are overwhelmingly positive. Many customers praise the durability, fit, and overall quality of the covers they have purchased. The website earns high ratings for its responsive customer service as well.

Community Involvement

Coverstore.com actively engages with its community through various initiatives. They support local charities and organizations dedicated to environmental preservation. Additionally, they prioritize sustainable practices by using eco-friendly materials in their covers whenever possible.

Shipping and Costs

Coverstore.com offers shipping services within the United States and to select international destinations. However, international shipping options may be limited. While shipping costs can be higher compared to some competitors, they are reflective of the reliable and secure shipping service provided by the company.