Craftadda Reviews

Voted Poor (2/5)

70 Votes

70 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

19% users rated Terrible
13% users rated Poor
33% users rated Average
26% users rated Very Good
10% users rated Excellent
Write a review

Introduction

CraftAdda.com is an online marketplace that caters to the needs of craft enthusiasts, offering a vast range of craft supplies, tools, and materials. With a focus on providing quality products and excellent customer service, CraftAdda.com has become a popular choice for both hobbyists and professionals in the crafting community.

Pros

  • Extensive Selection: CraftAdda.com boasts a wide variety of craft supplies, ranging from paints and brushes to knitting and crocheting tools.
  • Competitive Pricing: The pricing of products on CraftAdda.com is highly competitive, making it an affordable option for crafters on various budgets.
  • Convenient User Experience: The website is user-friendly, with intuitive navigation and a search function that allows customers to find specific products effortlessly.
  • Promotions and Discounts: CraftAdda.com regularly offers promotions and discounts, allowing customers to save money on their purchases.

Cons

  • Limited International Shipping: CraftAdda.com primarily caters to customers within India, which may limit its availability to international customers.
  • Website Usability: While generally user-friendly, some customers have reported occasional glitches or slow loading times on the website.

User Experience

Customers have praised CraftAdda.com for its intuitive website design and easy navigation. The search function enables users to find specific products quickly, while the detailed product descriptions help in making informed purchasing decisions. The website also provides clear and secure payment options, ensuring a seamless user experience.

Pricing and Value for Money

CraftAdda.com offers competitive pricing on a wide range of craft supplies, ensuring value for money. Regular promotions and discounts further enhance the affordability of their products. Customers can be confident that they are getting a fair deal when shopping on this platform.

Customer Service

Customer service is a top priority for CraftAdda.com. Their dedicated support team is responsive and willing to assist customers with any queries or concerns. Prompt resolution of issues and effective communication channels contribute to the overall positive experience customers have with the company.

Product Quality and Selection

CraftAdda.com emphasizes offering high-quality products from reputable brands. Customers can trust that the craft supplies they purchase will meet their standards. The extensive selection ensures that crafters can find everything they need in one place, saving them time and effort.

Website Usability

CraftAdda.com provides a user-friendly interface that allows customers to browse and purchase products effortlessly. The website design is simple, with clear categories and filters that make it easy to find specific items. However, occasional technical issues may hinder the overall usability for some customers.

Returns and Exchanges

CraftAdda.com has a straightforward returns and exchanges policy, ensuring customer satisfaction. If a customer receives a defective or incorrect item, they can easily initiate a return or exchange through the website. The company aims to resolve these issues promptly and efficiently.

Promotions and Discounts

CraftAdda.com regularly offers promotions and discounts on various craft supplies. Customers can take advantage of these deals to save money and enhance their crafting experience. The company keeps customers informed about ongoing promotions through email newsletters and social media platforms.

Reputation

CraftAdda.com has built a solid reputation within the crafting community, earning the trust and loyalty of its customers. The company's commitment to providing quality products, excellent customer service, and competitive pricing has contributed to its positive reputation.

Payment Options

CraftAdda.com offers multiple secure payment options, including credit cards, debit cards, net banking, and popular digital wallets. This ensures convenience and flexibility for customers when completing their purchases.

Loyalty Programs

Currently, CraftAdda.com does not have a specific loyalty program in place. However, the company frequently rewards customer loyalty through exclusive offers, discounts, and giveaways. Customers can stay updated on these promotions through the website and social media channels.

Customer Reviews

CraftAdda.com has received overwhelmingly positive customer reviews, with customers praising the quality of products, reasonable prices, and superior customer service. The company actively encourages customer feedback, and their high ratings reflect the satisfaction of the crafting community.

Community Involvement

CraftAdda.com is actively engaged in promoting crafting as a community activity. The company collaborates with bloggers, influencers, and professional crafters to provide informative content and tutorials that inspire creativity. CraftAdda.com also supports local craft events and workshops, fostering a sense of community among craft enthusiasts.

Shipping and Costs

CraftAdda.com offers reliable shipping services within India, ensuring prompt delivery of orders. The shipping costs are calculated based on the weight and destination of the package, with transparent pricing provided during the checkout process. The company strives to deliver products efficiently, ensuring customer satisfaction.

In conclusion, CraftAdda.com is a trusted online marketplace for craft supplies, offering a wide selection of high-quality products at competitive prices. With a commitment to exceptional customer service, convenient website usability, and valuable promotions, CraftAdda.com has solidified its position as a go-to destination for craft enthusiasts. Whether you are a novice or an experienced crafter, CraftAdda.com provides the tools and materials necessary to unleash your creativity.