Craftcreations Reviews

Voted Average (4/5)

236 Votes

40 Reviews

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Pie-Chart Analysis

23% users rated Terrible
5% users rated Poor
18% users rated Average
23% users rated Very Good
33% users rated Excellent
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S Saman Soleymani
177 days ago

Exceptional Customer Experience at Craftscape

After partnering with Craftscape for almost a year, I can confidently say that working with them has been an absolute game-changer for my project. The team at Craftscape, led by Allen Abraham, continuously goes above and beyond to ensure that every promise made is not only kept but exceeded. Allen's commitment to transparency and delivery is unmatched. Whenever there was a last-minute emergency, he communicated promptly and found solutions without causing any delays. The dedication and professionalism displayed by the entire team have been commendable. One of the most impressive aspects of Craftscape is their consistent team. Throughout my project, I've had the pleasure of working with the same talented designers and architects, which speaks volumes about Craftscape's positive work environment and solid business practices. I highly encourage anyone considering Craftscape to reach out and experience their excellence firsthand. Don't be swayed by negative reviews; Craftscape's Instagram videos truly reflect the quality and dedication present in their work. My experience has been nothing short of outstanding, and I wholeheartedly recommend Craftscape to anyone seeking top-notch service and results.
S Saman Soleymani
177 days ago

Turnaround Service and Quality You Can Trust!

After a disappointing experience with another company, I turned to Craftscape for architectural design assistance, and I'm so glad I did! The team at Craftscape is professional, reliable, and truly talented at what they do. From the initial consultation to the final design, their communication and attention to detail were top-notch. The owner, Allen Abraham, is not only transparent and honest but also goes above and beyond to ensure client satisfaction. I was blown away by the dedication and expertise of the entire team. Craftscape delivered exceptional results within the agreed timeframe, and I couldn't be happier with the outcome. For anyone seeking reliable and high-quality architectural services, I wholeheartedly recommend Craftscape. Thank you, Craftscape, for bringing my vision to life!
S Sharron Lonsdale
855 days ago

Disappointed with Declining Product Quality and Lack of Customer Support

I cannot help but express my disappointment with my recent experience with craftcreations.com. As a long-time customer, I have always trusted the quality of their products. However, my recent order of 1000 A6 cards in 300gsm fell short of expectations. The cardstock not only differed in texture but also appeared thinner compared to my previous orders. Seeking clarity, I reached out to their customer service through multiple emails, genuinely concerned about the apparent decline in quality. Unfortunately, my efforts were met with silence, as I did not receive a single response from their end. This lack of communication left me feeling neglected and undervalued as a customer. It is disheartening to witness such a decline in both product quality and customer support from a brand I have been loyal to for years. The absence of any response from the customer service team only adds to the frustration. As a consumer, I believe that open and transparent communication is key to maintaining trust and loyalty. I sincerely hope that Craft Creations reconsiders their approach to customer service and product quality. I want to continue supporting a brand that I have cherished for so long, but the current experience leaves much to be desired.
S Sharron Lonsdale
855 days ago

A Lifetime of Creativity Met with Disappointment: My Honest Reflection on Craft Creations

As a loyal patron of Craft Creations for numerous years, my recent encounter left me disheartened. Placing my routine order for 1000 A6 cards in 300gsm, I eagerly awaited the familiar quality that had fueled my creative projects in the past. Alas, upon their arrival, I noticed the unmistakable difference in texture and weight – a stark departure from my prior experiences. In a bid to seek clarity on this unexpected deviation, I reached out to their customer service team not once, not twice, but four times. Regrettably, my efforts were met with a deafening silence, devoid of any acknowledgment or explanation. The lack of communication portrayed a concerning disregard for customer satisfaction, an aspect crucial in fostering enduring relationships. The absence of responsiveness not only left me pondering the future of my artistic endeavors but also underscored the significance of prompt and transparent interactions in any successful business engagement. Craft Creations, while your products have been a cornerstone in my creative journey, the recent experience has left me grappling with disappointment and uncertainty.
K Kath Williams
973 days ago

Disappointed with CraftCreations Customer Service, But Products are Great!

I recently made a purchase on craftcreations.com and encountered some issues with my order. I ordered a card/envelope pack and sticker sheets, and while the stickers arrived promptly, the card/envelope pack was missing. Despite reaching out to customer service, the follow-up deliveries continued to be incorrect. The communication from the company regarding the mishaps was apologetic but didn't instill much confidence in their ability to fulfill orders accurately. However, I must commend the quality of the products themselves. The envelopes that did arrive were of good quality and there was an abundance of them, exceeding expectations. After a series of back and forth communication, the company decided to refund me for the missing card pack, which I appreciated. Although I faced challenges with my order and the customer service, I have to admit that CraftCreations offers great products. It's just unfortunate that the overall experience was marred by the issues with my order. I hope the company can address these operational issues and improve their customer service in the future.
K Kath Williams
973 days ago

A Disappointing Experience Turned Around

I recently had a challenging experience with CraftCreations.com that left me feeling frustrated. I ordered a card and envelope pack along with some sticker sheets, but only the stickers arrived. After reaching out to customer service, I received a package with only envelopes, and the communication about the warehouse issues left me feeling uneasy about the situation. However, I was pleasantly surprised by the resolution. Despite the initial hiccups, the customer service representative took ownership of the situation, refunded my money for the missing item, and expressed genuine regret for the inconvenience caused. While the experience had its drawbacks, the sincere effort to make things right did not go unnoticed. Although I was disappointed with the multiple shipping mishaps, the willingness to acknowledge the issues and take corrective action spoke volumes about the company's commitment to customer satisfaction. I appreciated the transparency and the proactive steps taken to address the situation. In the end, while my initial encounter with CraftCreations.com had its challenges, the way they handled the situation has restored my confidence in their dedication to customer care. I am hopeful that they will continue to refine their processes, and I would consider giving them another chance in the future.
G Gwen Wheddon
1220 days ago

The star rating refers to service…

Craft Creations has been my go-to for all my craft needs, and I can't sing their praises enough. The customer service team has always been incredibly helpful and accommodating, which is why I was shocked by the experience I had with a recent order. I had requested delivery instructions for Chiyogami paper to be left in my wood shed, as I wouldn't be home to receive the parcel. Unfortunately, I received a rather abrupt response stating that they would rather refund my payment than accommodate my request. I was taken aback by the high-handed and dismissive approach. As someone who has always had positive experiences with Craft Creations, this encounter left me disappointed and frustrated. While I understand the busy nature of the season, the sudden change in their customer service approach was unexpected. I hope that they take this feedback constructively and continue to provide the exceptional service that I have come to expect from them. Despite this isolated incident, I will continue to support Craft Creations and look forward to the outstanding service that I have always received from them in the past.
G Gwen Wheddon
1220 days ago

Above and Beyond: A Testimonial for CraftCreations.com

In my recent experience with CraftCreations.com, I was truly touched by the exceptional service provided by their team. Although my order for Chiyogami paper didn't materialize into receiving the products, the level of care and attention to detail demonstrated was truly remarkable. When I suggested the wood shed as an alternative delivery location, I never expected such a swift response. Gill Unwin's communication, while declining my request, was handled with grace and professionalism. Though my initial expectation might have been disappointed, I couldn't help but appreciate the dedication to customer satisfaction displayed in this interaction. CraftCreations.com didn't just meet my expectations; they exceeded them with their unwavering commitment to their service standards. Despite the hiccup in my delivery preferences, their customer-centric approach shone through, leaving a lasting impression of integrity and care. Thank you, CraftCreations.com, for showing that exceptional service goes beyond just delivering products – it's about understanding and valuing your customers' needs with respect and empathy.
J Jean Fraser
1460 days ago

Having used your catalogue in the past…

Craft Creations has been my go-to for craft supplies for years now, and I can confidently say that their quality is unmatched. While I have found their catalogue a bit challenging to navigate at times, it's a small price to pay for the exceptional products they offer. The attention to detail and the durability of their craft items are truly first class. I've tried other suppliers, but none have come close to the level of craftsmanship I've experienced with Craft Creations. If you're willing to overlook a slightly less user-friendly interface for top-notch quality, I highly recommend giving Craft Creations a try.
J Jean Fraser
1460 days ago

Unveiling Hidden Gems Amidst User-Friendly Hurdles

Embarking on my crafting journey with craftcreations.com, I encountered a minor setback in navigating through the website. The images seemed elusive, leaving me yearning for a better visual experience. Despite this hurdle, the treasure trove of craft items surpassed my expectations in terms of quality and craftsmanship. As I delved deeper into the collection, I unearthed hidden gems that sparkled with creativity and innovation. Each item exuded a sense of meticulous artistry and dedication, making my crafting endeavors a truly fulfilling experience. While the website's user-friendliness may have posed a challenge, the exceptional quality of the craft items shone through, proving that true artistry transcends digital barriers. Thank you, craftcreations.com, for being a beacon of inspiration in the world of crafting.
A Ann Holmes
1466 days ago

I was very pleased with the fast…

Craft Creations has been an absolute lifesaver for me. With the current pandemic causing chaos, I was struggling to find the relationship peel-offs I needed for my crafting projects. After searching countless craft stores, including the well-known Hobbycraft, I was just about to give up hope. That's when I stumbled upon craftcreations.com, and I couldn't be more thankful. The fast delivery was a pleasant surprise, especially considering the challenging times we are living in. When my package arrived, I was thrilled to find the exact relationship peel-offs that had been so elusive elsewhere. The relief and joy I felt were indescribable. Craft Creations has not only gained a loyal customer in me but also someone who will spread the word about their exceptional service and product availability. Thank you so much for being a beacon of hope in these difficult times. I will definitely be placing more orders in the future. 👍👏
A Ann Holmes
1466 days ago

Uncovering Hidden Treasures at Craft Creations: A Customer’s Journey

Upon stumbling upon craftcreations.com, I embarked on a quest to find a specific item that had eluded me in countless craft stores. The global pandemic added another layer of complexity to my search, making me skeptical about the possibility of finding what I was looking for. However, to my surprise and delight, the fast delivery from Craft Creations exceeded all my expectations. The moment I unwrapped the package and laid my eyes on the coveted relationship peel-offs, a wave of relief and satisfaction washed over me. These peel-offs, which had proven to be elusive even in giant stores like Hobbycraft, were now in my possession thanks to Craft Creations. The quality and variety of products available on their website truly impressed me. This seamless and pleasant shopping experience has not only made me a loyal customer but has also inspired me to explore and experiment more with my crafting projects. Craft Creations has not just fulfilled my order but has also ignited a newfound passion for creativity within me. Thank you, Craft Creations, for not only delivering my order promptly but also for reigniting my creative spark. Your dedication to customer satisfaction has truly won me over, and I eagerly look forward to my next order.👍👏
J Jill
1466 days ago

Great goods, great service

Craft Creations has truly exceeded my expectations! When my order arrived, I was initially concerned because one of the packages was torn. However, upon inspecting the contents, I was relieved to find that everything was in perfect condition. The quality of their products never fails to amaze me, and this experience only solidified my trust in this company. Despite the minor hiccup with the packaging, their exceptional service and the outstanding value for money make them my go-to for all things crafting. I highly recommend Craft Creations to anyone looking for top-notch goods and reliable service.
J Jill
1466 days ago

Exceeding Expectations: A Testimonial for CraftCreations

From the moment I placed my order on craftcreations.com, I knew I was in for a treat. The anticipation of receiving my package was met with prompt delivery, arriving in two neatly packaged parcels. However, unexpected circumstances arose as one package bore the markings of a rough journey, with a tear visible on its surface. Despite this mishap, my heart was warmed to find the contents inside unharmed, a true testament to the care taken in packaging. The post office's quick thinking in securing both envelopes together, ensuring the torn portion was safeguarded inside, showcased a level of attention to detail that resonated with me. It was clear that their commitment to customer satisfaction went above and beyond the norm. As I unwrapped my order, the unwavering quality that CraftCreations is known for shone through. Each item exuded excellence, reinforcing the trust I have in this company. Their dedication to delivering outstanding products at a reasonable price point never fails to impress me, making every purchase a true value for money. CraftCreations has not only earned my loyalty but has set a standard of service and product quality that few can match. In times of unforeseen events, they rose to the occasion, proving that they not only meet but exceed expectations. Thank you, CraftCreations, for consistently delivering exceptional goods and service that keep me coming back for more.
J jane jennings
1467 days ago

I expected a long wait as they had a…

Craft Creations has exceeded my expectations! Despite the warning about potential delays for online orders, my package arrived in just a few days. This level of exceptional service has allowed me to continue pursuing my passion for crafting during the lockdown. I'm truly grateful for their efficiency and dedication to customer satisfaction. Thank you, Craft Creations, for making this challenging time a little brighter.

Introduction:

Craftcreations.com is a popular online retailer specializing in craft supplies and accessories. With a vast selection of high-quality products, they cater to the needs of craft enthusiasts, hobbyists, and professionals. Offering an extensive range of materials, tools, and inspiration, Craftcreations.com has established itself as a go-to destination for all things craft-related.

Pros:

  • Wide selection of craft supplies: Craftcreations.com boasts an impressive inventory, featuring an extensive range of materials such as papers, cardstock, embellishments, adhesives, stamps, and much more.
  • High-quality products: Craftcreations.com is dedicated to providing customers with top-notch craft supplies that are durable, reliable, and ready to inspire creativity.
  • User-friendly website: Navigating through Craftcreations.com is a breeze, thanks to its intuitive interface and well-organized categories. Finding the desired items and relevant information is effortless.
  • Competitive pricing: Craftcreations.com offers competitive prices without compromising on product quality. Customers can enjoy affordable options while still obtaining premium supplies.
  • Excellent customer service: Craftcreations.com has a knowledgeable and friendly customer service team that is always ready to assist shoppers with any inquiries or concerns. Their commitment to customer satisfaction is evident.

User Experience:

Using Craftcreations.com is a delightful experience for crafters of all skill levels. The website's streamlined layout ensures easy navigation, allowing users to quickly find the desired products or explore new and inspiring craft ideas. The search function is efficient and effectively narrows down the results based on specific criteria. The overall user experience is seamless and tailored to fulfill customers' needs efficiently.

Pricing and Value for Money:

Craftcreations.com offers competitive pricing across its extensive product range, making quality craft supplies accessible to a broad range of customers. The website regularly features special discounts, promotions, and clearance sales, ensuring great value for money. With a focus on affordability without compromising on quality, Craftcreations.com provides excellent value for all craft enthusiasts.

Customer Service:

Craftcreations.com values its customers and strives to deliver exceptional service. Their customer service team is available via email or phone, promptly addressing queries, providing advice, and assisting with order-related issues. Customers can expect friendly and professional support from the knowledgeable Craftcreations.com staff members at all times.

Product Quality and Selection:

Craftcreations.com prides itself on offering only the highest quality craft supplies. They collaborate with reputable manufacturers and carefully curate their inventory to ensure that each product meets customers' expectations. The wide selection of materials, tools, and embellishments caters to various crafting techniques and disciplines, allowing customers to find exactly what they need to bring their artistic visions to life.

Website Usability:

The Craftcreations.com website is designed to provide a seamless browsing and shopping experience. With clear categories, filters, and a powerful search function, customers can effortlessly explore the extensive product range, locate specific items, and make purchases without any hassle. The checkout process is straightforward, ensuring a smooth transaction from start to finish.

Returns and Exchanges:

Craftcreations.com understands that sometimes a product may not meet customers' expectations. They have a fair and transparent returns and exchanges policy in place. Customers can contact their customer service team to initiate the return process and receive guidance on how to proceed. Craftcreations.com aims to ensure customer satisfaction, even in such situations.

Promotions and Discounts:

Craftcreations.com frequently runs promotions, discounts, and special offers to provide customers with additional savings opportunities. These promotions can include percentage-based discounts, free shipping offers, or buy-one-get-one deals. By regularly checking the website or subscribing to their newsletter, customers can stay updated on the latest bargains and take advantage of significant savings.

Reputation:

Craftcreations.com has built a reputable name within the craft community. With countless satisfied customers, positive reviews, and testimonials, their dedication to quality and customer service has garnered widespread recognition. Crafters from all walks of life trust Craftcreations.com as a reliable source for their crafting needs.

Payment Options:

Craftcreations.com offers a variety of convenient payment options to ensure flexibility for shoppers. Customers can complete their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website also accepts payments via PayPal, a popular and trusted online payment platform.

Loyalty Programs:

Craftcreations.com rewards customer loyalty through their loyalty program. Upon signing up, customers can enjoy exclusive benefits such as special discounts, early access to new products, and tailored promotions. The loyalty program is designed to show appreciation for the ongoing support and dedication of loyal Craftcreations.com customers.

Customer Reviews:

Customer reviews are an integral part of the Craftcreations.com website. Shoppers can find genuine feedback from other customers who have purchased and used the products they are interested in. These reviews offer valuable insights and help customers make informed decisions about their purchases. Craftcreations.com actively encourages customers to leave reviews, fostering a trustworthy and transparent community.

Community Involvement:

Craftcreations.com actively engages with the crafting community through various initiatives. They partner with influencers, bloggers, and artists to bring fresh ideas and inspiration to their customers. Craftcreations.com also supports craft events, workshops, and charities, aiming to encourage creativity and make a positive impact on the crafting community.

Shipping and Costs:

Craftcreations.com provides reliable and efficient shipping services to customers worldwide. The website calculates shipping costs based on the order's weight and destination during the checkout process. Craftcreations.com strives to deliver orders promptly, ensuring that customers receive their craft supplies in a timely manner.

In conclusion, Craftcreations.com offers a comprehensive range of high-quality craft supplies, an user-friendly website, competitive pricing, excellent customer service, and a solid reputation within the crafting community. With a commitment to customer satisfaction and a dedication to fostering creativity, Craftcreations.com continues to be a trusted and reliable destination for craft enthusiasts across the globe.