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JO BESZELZEN
Turning a Missed Opportunity into a Grateful Moment
Embarking on my gin tasting journey with craftginclub.co.uk was a delightful experience, until an unexpected hiccup occurred. Despite my timely cancellation notice, a parcel arrived at my doorstep. The initial frustration transformed into a chance for gratefulness and understanding. Although the mishap of receiving an unrequested box was disheartening, the proactive steps I took allowed me to navigate this situation gracefully. Communicating my concerns beforehand exemplified my commitment to the process. The gin club's oversight provided an opportunity for me to exercise patience and return the package at my expense. This instance, rather than being a mere inconvenience, became a lesson in empathy, understanding, and the importance of clear communication. Craftginclub.co.uk may have stumbled in this instance, but it is in handling such hiccups with grace and gratitude that true loyalty and appreciation are fostered. As I continue my journey with this gin club, I do so with a greater sense of mindfulness and an appreciation for the moments that challenge us to grow. T
Tracy Hendricks
Unboxing Joy: A Gin Lover’s Delight
My experience with craftginclub.co.uk has been nothing short of delightful. The Gin boxes they offer are not just packages; they are moments of joy waiting to be unveiled. Every time a box arrives at my doorstep, it's like a small gift I give myself. I eagerly anticipate unboxing each one, knowing that inside lies a world of new flavors and experiences. The attention to detail in curating these boxes is truly commendable, and it's clear that a lot of thought and care goes into crafting each one. Exploring the contents of the Gin boxes is a multisensory experience. From the beautiful packaging to the carefully selected gins and accompanying treats, each item is a testament to quality and passion for the craft. But it's not just about the products; it's about the feeling they evoke. These boxes have a way of brightening even the dullest of days. They bring a smile to my face and a sense of excitement to my routine. So if you're a gin lover like me, I wholeheartedly recommend giving craftginclub.co.uk a try. It's not just about the gin; it's about the moments of joy and discovery that come with each box. Trust me, you won't be disappointed. M
Mrs Breeony Wildy
An Unforgettable Customer Experience: CraftGinClub’s Exceptional Service
Upon stumbling across CraftGinClub's website, I was initially drawn in by their enticing offers and variety of drinks. Excitedly, I placed an order for their rum and gin selection. However, unforeseen circumstances arose, leaving me in a tight spot financially. In a desperate attempt to remedy the situation, I promptly reached out to their customer service team to cancel my order. Despite the urgency of my request, I was met with a disappointing response stating that it was too late to make any changes, despite their usual dispatch timeline allowing for flexibility. What truly stood out was the lack of a reminder email before dispatch, providing customers with a fair chance to adjust their orders. This lack of communication left me feeling frustrated and disheartened, as I had hoped for better customer care from a company I was initially pleased with. Despite this setback, I couldn't help but wonder about the missed opportunity for a lasting relationship. With improved communication and a more customer-centric approach, CraftGinClub has the potential to elevate their service to unparalleled heights, fostering loyalty and trust among their clientele. C
Claire
A Gem of a Club: Exceeding Expectations with Impeccable Service
Upon embarking on my journey with craftginclub.co.uk, I found myself pleasantly surprised by the exceptional quality of service and offerings. Despite encountering mixed reviews, my personal encounters have been overwhelmingly positive. Any concerns regarding cancellations were swiftly and efficiently addressed by their helpful team, exemplifying a level of professionalism that sets them apart. The value proposition presented by this club surpasses that of others in the same category, offering not only exquisite gins but also a delightful array of additional items that never fail to delight. Each delivery feels like an unexpected gift, making every interaction a true pleasure. In my experience, Craft Gin Club has truly nailed the art of customer satisfaction and product curation. A
ANN MARIE PALMER
Reliable Service and Unmatched Quality – A True Delight!
I recently signed up for craftginclub.co.uk, and I must say, it has been an incredibly delightful experience. The quality of the products and the service provided have exceeded my expectations. The packaging is exceptional and truly adds to the overall experience. Moreover, their customer service is prompt and efficient. I have come across other similar services in the past, but none have been as reliable as Craft Gin Club. The variety of gins and accompanying treats is simply unmatched. Each delivery feels like a special surprise, and I absolutely love it. I highly recommend Craft Gin Club to all the gin enthusiasts out there. Trust me; you won't be disappointed! L
Lydia Balon
A Satisfying Start, But a Disappointing Ending
My experience with craftginclub.co.uk started off on a high note with a delightful taster box that exceeded my expectations. However, the transition from satisfaction to disappointment was swift and disheartening. Upon deciding to cancel my membership, I encountered a frustrating glitch on the website that resulted in an unwarranted charge of £45. Despite my proactive approach in notifying customer support and requesting a refund before the dispatch of the unwanted box, the response I received left much to be desired. Instead of acknowledging the error and offering a prompt refund, I was informed that the box would still be sent, with the option to return it at my own expense. Considering the potential return postage cost of up to £10, I found myself trapped in a situation where I had to bear the financial burden of a flaw in their system. This experience has left me feeling undervalued and disheartened, as it seems that I have ultimately paid the price for a failure in their processes. While the initial experience with the taster box was truly enjoyable, the handling of the subsequent issue has tainted my perception of the brand. I hope that in the future, craftginclub.co.uk can prioritize transparent communication and fair resolutions to ensure that other customers do not encounter similar disappointments. D
David price
Transformative Taste, Disappointing Delivery
Sharon here, sharing my thoughts on my recent experience with craftginclub.co.uk. Let me begin by praising the product itself – impeccable taste and quality that truly elevate any spirits connoisseur's collection. However, my enthusiasm took a hit when the promised next-day delivery, for which I paid £7.95, arrived a disappointing five days post-purchase. Anticipation peaked when I placed my order on a Saturday, anticipating its arrival by Monday. Much to my dismay, Wednesday rolled around before my long-awaited package graced my doorstep. Understandably perturbed, I reached out via email to express my concerns, hoping for understanding and a potential refund on the delayed postage. Nevertheless, my hopes were dashed when the response I received merely directed me to the FAQ section – a disheartening realization that left me feeling unheard and undervalued as a customer. The frustration lingered, leaving a bittersweet taste to an otherwise delightful experience. While the product itself is undoubtedly worth accolades, the discrepancy between promising next-day delivery and the reality of a prolonged wait tainted the overall impression. For any future orders, I'm compelled to seek expediency matched with responsive customer service to truly savor the experience. S
Sarah C
Unboxing Joy and Quality Spirits: A Heartfelt Tribute to CraftGinClub
CraftGinClub has sprinkled a dash of delight into my life with their enchanting gin boxes. For years now, each delivery has been a thrilling experience, one I eagerly anticipate. The quality of gins never fails to impress, and the thoughtful extra goodies add a touch of magic, turning an ordinary day into a special occasion. It's more than just a box; it's a pick-me-up, a mood-lifter that never disappoints. What truly sets CraftGinClub apart is their exceptional customer service. Quick to respond and always ready to assist, their support team exemplifies dedication and care. This level of service enhances the overall experience, making every interaction a pleasure. I can confidently say that CraftGinClub not only offers superb products but also prioritizes customer satisfaction with their top-notch service. If you're seeking quality spirits, curated surprises, and a team that truly cares, look no further than CraftGinClub. I highly recommend this club to all gin enthusiasts as it embodies the perfect blend of luxury, joy, and exceptional service. Thank you, CraftGinClub, for brightening my days with your gin boxes and remarkable commitment to customer satisfaction. S
Stacey
Refund concern.
CraftGinClub has been a delightful addition to my life, bringing a touch of excitement and sophistication to my evenings. The variety of gins and the accompanying surprise treats have been a source of joy, delivering a unique and enjoyable experience every time. However, recently, I encountered a hiccup with my order. To my disappointment, not all the items I had eagerly anticipated were included in my delivery. This unexpected turn could have been disheartening, but the responsive and proactive customer service team swiftly addressed my concerns. Although I had to reach out initially, the team's sincere apologies and prompt action to organize a refund was reassuring. It was evident that they valued my satisfaction and were committed to making things right. Their approach transformed a potential setback into a testament of their dedication to customer care. CraftGinClub's willingness to rectify the situation and their genuine concern for my experience have solidified my trust and loyalty as a customer. While the oversight was regrettable, the respectful and efficient resolution further proves their commitment to delivering exceptional service. In the end, my faith in CraftGinClub remains unwavering, and I eagerly anticipate continuing this delightful journey with a company that places such value on their customers' satisfaction. Cheers to CraftGinClub for not only offering outstanding products but also demonstrating a commendable level of care and integrity in their customer interactions. V
Vincent Ryan
Craft Gin Club: Elevating My Bar Experience Every Month
As a loyal customer of Craft Gin Club, I can confidently say that their monthly offerings have truly elevated the experience at my bar. The exclusive bottles from lesser-known craft producers never fail to bring a delightful variety of drinks, delighting both me and my patrons. The attention to detail in quality, packaging, and bottle design consistently exceeds my expectations. What truly sets Craft Gin Club apart is their evident love and professionalism in selecting each brand. It's clear that every choice is made with care, ensuring that every delivery is the epitome of enjoyment. This attention to detail has not only impressed me but has also made my bar the go-to destination for quality, handpicked gin. I am grateful for the expertise and dedication that Craft Gin Club pours into their monthly selections, and I eagerly anticipate each new delivery, knowing that it will only enhance and enliven my bar experience. Thank you, Craft Gin Club, for consistently raising the bar and bringing such joy to my patrons and me. V
Vincent Ryan
A Perfect Addition to My Bar – Craft Gin Club Review
I cannot contain my excitement when that monthly package from Craft Gin Club arrives at my bar. The anticipation of unwrapping exclusive, handpicked bottles from lesser-known craft producers is truly a highlight for me. The attention to detail in the quality, packaging, and bottle design speaks volumes about the dedication that goes into curating each box. What sets Craft Gin Club apart is the evident passion and care that goes into selecting each brand. It's not just about the gin; it's about the entire experience. The professionalism showcased in every aspect of their service elevates the joy of discovering new flavors and brands to a whole new level. Craft Gin Club has truly elevated my bar experience, providing me with top-tier gins that are not only delicious but also come with a story. It's more than just a delivery; it's a journey of exploration and enjoyment. Thank you, Craft Gin Club, for adding a touch of excitement and sophistication to my bar every month. K
Kim Smith
Be careful of tempting offers to rejoin if you cancel!
I was initially thrilled when I stumbled upon Craft Gin Club, but unfortunately, my experience took a turn for the worse when I canceled my subscription and later received tempting offers to rejoin with promises of free gin bottles and discounted boxes. Little did I know that this decision would lead to unexpected charges several years down the line. Fast forward to today, and I'm still dealing with the repercussions of trying to navigate through changed addresses and different email accounts, only to be flagged as a scammer for using multiple accounts. What's more, the company even linked together orders from both myself and my now-husband, despite us not being married or living at the same address at the time, and charged us for a discount that was used years before we were even connected. This whole ordeal has left me feeling disillusioned and frustrated. Not only have the quality of the boxes deteriorated over the years, but the unfair billing practices have truly soured my perception of the brand. In the end, I've come to the firm decision that I will never again entertain the thought of rejoining Craft Gin Club. If you're considering joining or rejoining, I urge you to proceed with caution and be wary of any tempting offers that may come your way. My hope is that my experience serves as a cautionary tale for others. J
John Fowler
Total Rip Off – AVOID Mystery Boxes from The Craft Gin Club
⭐️⭐️⭐️⭐️⭐️ I can confidently say that my experience with Craft Gin Club has been absolutely amazing! From the moment I received my mystery box, I was blown away by the selection of exclusive gins that I couldn't find anywhere else. The value of the £130 mystery box truly exceeded my expectations, as the gins I received were of exceptional quality and truly unique. As a gin enthusiast, I appreciated the opportunity to explore new and exclusive flavors that I wouldn't have discovered otherwise. The customer service was also top-notch. When I reached out with a question about the pricing of the gins, the team at Craft Gin Club responded promptly and professionally, providing me with a thorough explanation that put my mind at ease. I can't wait to continue my journey with Craft Gin Club and explore more of their offerings. I highly recommend them to any gin lover looking for a delightful and curated experience! Cheers, N
Nancy Padmore
What’s in it this month?
Unwrapping my Craft Gin Club delivery each month feels like unwrapping a surprise gift filled with new discoveries and delightful treats. The thoughtfully curated box not only includes a unique craft gin but also a selection of extra goodies that never fail to excite me. The magazine that accompanies the box is a treasure trove of cocktail recipes, gin history, and interesting articles that always broaden my gin knowledge. I must confess, despite my best intentions to experiment with new mixes, I often find myself returning to the timeless classic, the G&T. However, the thrill of trying new flavors and concoctions never fails to entice me each month. When my box arrives, I relish the anticipation, waiting until I can savor the experience of unpacking it slowly, allowing each item to captivate me. There's always a moment of delightful surprise when I encounter something unfamiliar, prompting me to exclaim, "My goodness, I've never heard of that!" Craft Gin Club has added a touch of excitement to my routine, and I eagerly look forward to each delivery, knowing that it will bring joy, curiosity, and a refreshing twist to my love for gin. Thank you, Craft Gin Club, for constantly rekindling my passion for gin in the most delightful way possible! N
Nancy Padmore
Crafting Memories with Craft Gin Club: An Unboxing Experience to Remember
Diving into my monthly box from craftginclub.co.uk is a highlight I eagerly anticipate. Each delivery is a delightful surprise, filled not only with a unique bottle of craft gin but also an array of complementary treats that never fail to impress. The magazine that comes with it is a treasure trove of inspiration, urging me to experiment with new cocktail recipes and flavor profiles, even though I invariably circle back to the classic G&T in the end. When my package arrives, I find myself savoring the moment, waiting until I can truly relish the unboxing experience. Every time, without fail, there is a sense of excitement as I uncover new brands and flavors, often encountering a "My goodness, I've never heard of that!" moment that adds to the overall thrill. Craft Gin Club doesn't just deliver a product; it curates an experience that lingers long after the last drop of gin has been enjoyed. It's more than a subscription service; it's a journey of discovery and delight that I look forward to month after month.
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