Introduction is a popular online store that caters to the creative needs of craft enthusiasts in India. The website is owned and operated by CraftGully Ecommerce LLP, a Mumbai-based company that was founded in 2012. The company specializes in offering a comprehensive range of crafting supplies, including paper crafts, fabric crafts, jewelry making, clay modeling, and more. With a user-friendly interface, competitive pricing, and excellent customer service, is becoming a favorite among the crafting community.

Pros and Cons

  • A vast selection of crafting supplies
  • Competitive pricing
  • User-friendly interface
  • Excellent customer service
  • Frequent promotions and discounts
  • Secure payment options
  • Limited international shipping options
  • Shipping can be slow at times
  • Some products may not meet customer expectations
  • Limited loyalty programs

User Experience provides a seamless user experience with its easy-to-navigate website design. The website's search and filter features make it easy for users to find the exact product they are looking for. Additionally, the website has a blog section that provides useful crafting tips and tutorials for users. Overall, the website's user experience is efficient and enjoyable.

Pricing and Value for Money offers competitive pricing for its products. Additionally, the website frequently offers promotions and discounts to its customers. The website provides value for money by offering high-quality products at reasonable prices.


Alternative online crafting stores in India include Itsy Bitsy, HNDMD, and Itsy Crafty. Each of these stores provides similar products at competitive prices.

Customer Service provides excellent customer service by promptly responding to customers' inquiries and concerns. The website also provides a detailed FAQ section that addresses common questions and concerns. Moreover, the website has a dedicated customer service team that is available via phone, email, or chat to assist customers.

Product Quality and Selection provides a vast selection of crafting supplies that are of high quality. The website features products from reputable brands, and its diligence in curating its inventory ensures that customers get only the best products.

Website Usability has a user-friendly website that is easy to navigate. The website's homepage is well-organized and provides easy access to the website's different sections. The website also has a blog section that provides useful information to customers on crafting.

Returns and Exchanges has a clear returns and exchanges policy. The website accepts returns and exchanges from customers who receive products that are damaged or not as described. Moreover, the website provides a refund or exchange for products returned within a specified period.

Promotions and Discounts frequently provides promotions and discounts to its customers. Customers can sign up for the website's newsletter to receive notifications of promotions and discounts.

Reputation has a positive reputation among its customers. The website's commitment to providing high-quality products and excellent customer service has earned it a loyal following among the crafting community.

Payment Options provides secure payment options to its customers. Payments can be made using credit/debit cards, net banking, and e-wallets.

Loyalty Programs provides a loyalty program that rewards customers for purchases made on the website. The program offers discounts and other incentives to loyal customers.

Customer Reviews features customer reviews on its website, providing insights into the quality of different products. The website also features reviews on its social media platforms.

Community Involvement actively participates in various corporate social responsibility initiatives. The website has also participated in the relief efforts during various natural calamities affecting the country.

Shipping and Costs provides shipping across India. However, the website only provides limited international shipping options. The website's shipping cost depends on the weight of the products and the shipping destination.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...