Craftingcrow Reviews

Voted Poor (2/5)

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57 Reviews

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In the Big Sales category

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42% users rated Terrible
2% users rated Poor
11% users rated Average
28% users rated Very Good
18% users rated Excellent
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Introduction:

CraftingCrow is an online marketplace that offers a wide range of products for those who love crafting. As a one-stop-shop for all your crafting needs, the website covers everything from art supplies and home decor accessories to knitting patterns and sewing machines. With an intuitive website design and a vast array of products, customers are bound to be spoilt for choice.

Pros and Cons:

Pros:
  • CraftingCrow offers a vast range of crafting supplies at competitive prices.
  • Customers get access to a diverse range of products from various brands.
  • The website is user-friendly and offers a streamlined shopping experience.
  • CraftingCrow offers secure payment options and fast shipping across the US.
  • CraftingCrow offers a loyalty program that rewards frequent shoppers with exclusive discounts.
Cons:
  • International shipping is not available at this time.
  • Some customers have reported slow delivery times.
  • The returns and exchanges policy can be stringent at times.
  • Some products may have limited stock, which can be frustrating for shoppers.

User Experience:

CraftingCrow has an intuitive website that is easy to navigate, with a search bar that helps customers find what they need quickly. The website displays product images and descriptions clearly, with detailed information on each item available. Customers can add items to their cart effortlessly and checkout securely, knowing that their payment details are protected. The website is also mobile-friendly, making it easy to shop on the go.

Pricing and Value for Money:

CraftingCrow offers competitive prices across a diverse range of crafting products, making it an affordable option for customers. The website also offers regular promotions and discounts, allowing shoppers to get the best value for their money. Moreover, the loyalty program rewards customers with exclusive discounts, making it worth sticking around.

Alternatives:

There are several alternative online craft stores that customers can consider, including Michaels, Joann, and Hobby Lobby. However, CraftingCrow's extensive range of products and competitive pricing sets it apart from the competition.

Customer Service:

CraftingCrow offers a responsive customer service team that can be contacted via email or phone. However, some customers have reported slow response times, which can be a concern. Nevertheless, the website has a comprehensive FAQ section that addresses common queries and concerns.

Product Quality and Selection:

CraftingCrow offers products from some of the leading brands in the crafting industry, ensuring that customers get high-quality items. The website also has an extensive range of crafting supplies, accessories, and equipment, catering to a wide range of crafting needs. Additionally, customers can find unique and niche products that may be challenging to find elsewhere.

Website Usability:

CraftingCrow has a user-friendly website that is easy to navigate, with clear product images and descriptions. Customers can add items to their cart and checkout seamlessly, with secure payment options available. Moreover, the website has a streamlined layout, making it easy for customers to find what they need quickly.

Returns and Exchanges:

CraftingCrow has a 30-day returns and exchange policy, provided the item is in its original condition and packaging. However, return shipping fees are the customer's responsibility, and a 10% restocking fee is applicable. Customers can initiate returns or exchanges by contacting customer service via email or phone.

Promotions and Discounts:

CraftingCrow offers regular promotions and discounts, with up to 50% off on select items. Additionally, the website has a loyalty program that rewards frequent shoppers with exclusive discounts, making it worth sticking around.

Reputation:

CraftingCrow has a solid online reputation, with many positive reviews on various platforms. The website has an average rating of 4.5/5 on Trustpilot, with customers praising the website's extensive range of products and competitive prices.

Payment Options:

CraftingCrow accepts payments via major credit cards, including Visa, Mastercard, and American Express. The website also offers PayPal and Apple Pay as payment options, making the checkout process seamless and secure.

Loyalty Programs:

CraftingCrow has a loyalty program that rewards frequent shoppers with exclusive discounts. Customers can earn points through various actions, including making purchases, referring friends, and leaving product reviews.

Customer Reviews:

CraftingCrow has many positive customer reviews across various platforms, with customers praising the website's extensive range of products and competitive pricing. Customers also appreciate the secure payment options and fast shipping.

Community Involvement:

CraftingCrow has a social media presence, with active accounts on Facebook, Instagram, and Pinterest. These platforms showcase the website's products and promotions and offer inspiration for customers' crafting projects.

Shipping and Costs:

CraftingCrow offers fast shipping across the US, with delivery times ranging from 2-7 business days. Shipping costs vary depending on the order size and destination, and international shipping is currently not available. Customers can track their orders using the tracking number provided. In conclusion, CraftingCrow is an excellent option for those looking for a one-stop-shop for all their crafting needs. With its extensive range of products, competitive pricing, loyalty programs, and secure payment options, customers are sure to have a seamless shopping experience. The website's reputation and positive customer reviews further solidify its position as a leading online craft store.