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Restoring Quality and Communication: A Transformational Journey
Embarking on a creative venture with craftkitsune.com was akin to stepping into a world of artistic possibilities. Witnessing the dedication of a small business in crafting unique molds filled me with admiration. While delays were part of the process, the consistent communication under the previous ownership always kept me engaged and understanding. However, a shift in ownership during the summer altered this harmonious experience drastically. Navigating through the revamped website, I felt a sense of disorientation, dearly missing the intuitive user experience of the past. The abrupt alteration in the billing cycle, devoid of prior notice, left me disheartened and compelled me to pause my subscription temporarily. Despite these challenges, I hold onto a glimmer of hope that the new owner will embrace the legacy of quality and revive the communication channels, restoring the trust and collaborative spirit that once defined this platform. As I await the evolution of craftkitsune.com under its new leadership, I anticipate a return to the vibrancy and creativity that initially captivated me.Transformed my Crafting Experience: A True 5-Star Marvel
Craftkitsune.com has been a game-changer for me. Their attention to detail and high-quality materials have truly transformed my crafting experience. Rather than receiving generic items, each box is carefully curated with unique and fascinating molds that spark creativity. The thought put into creating cohesive themes for each box is evident, making each unboxing a joyous surprise. As someone who values customer service, I can confidently say that Craftkitsune goes above and beyond to ensure customer satisfaction. This company has redefined the subscription box service for me, and I can't recommend them enough. Thank you, Craftkitsune, for reigniting my passion for crafting!An Honest Reflection on my Journey with Craft Kitsune
As a former subscriber to Craft Kitsune dating back to 2022, my experience was pleasant under the previous ownership. Despite canceling my subscription in August, I appreciated the quick and caring responses from the original owner whenever issues arose. However, the dynamics shifted after the company changed hands in August 2023. The turning point came in January 2024, when I unexpectedly received an email notifying me of a renewed subscription at an increased rate without my consent. My attempts to contact the new owner, Wendy, through various channels proved futile. The disheartening discovery that the listed phone number still belonged to the old owner added to my frustration. Resorting to reaching out to the Better Business Bureau (BBB) only led to further disappointment as Wendy remained unresponsive to them as well. Gratefully, with the intervention of my bank, I managed to secure a refund after a prolonged period of silence from Craft Kitsune. Navigating the ordeal necessitated the closure of my previous bank card and a thorough blockade on PayPal, highlighting the absence of a seamless account termination process with Craft Kitsune. The lack of communication and transparency in handling customer concerns tarnished the initial positive impression I held for the company. In conclusion, my journey with Craft Kitsune evolved from a promising beginning to a disheartening sequence of events, underscoring the importance of transparency, accountability, and customer-centric practices in maintaining trust and loyalty.A Heartfelt Journey: Rediscovering Joy Through CraftKitsune
Reflecting on my experience with CraftKitsune, I embarked on this crafting adventure eager for monthly surprises and creative inspirations. Initially, the service was delightful - a flexible month-to-month payment plan allowed me to indulge in crafting when inspiration struck. The former owner's prompt responses to any concerns within a few days or through the supportive Facebook group fostered a sense of community and reliability. However, a transition in ownership altered this once blissful journey. Despite subscribing for the December, January, and February boxes, come February, I found myself still waiting for my December and January kits. Doubts crept in about receiving the February box amidst the silence that followed my emails and inquiries in the Facebook group. Messages met with an eerie silence, some even mysteriously disappearing, leaving me feeling adrift and disheartened. Navigating this disappointing experience, my advice echoes as a cautionary tale to others considering joining CraftKitsune. The allure of creativity and surprise should not come at the cost of unmet expectations and unfulfilled promises. The uncertain fate of my missing boxes serves as a solemn reminder to tread carefully before investing, lest one finds themselves out of money and devoid of the joy they sought. CraftKitsune, a once-promising venture, now stands as a testament to the importance of transparency, communication, and customer trust in fostering enduring relationships. In the echoes of my journey, I caution others against plunging into this uncertain realm, urging them to seek solace and creativity elsewhere, where promises are upheld, and connections are steadfast.Transformed from Trustworthy to Troublesome: My Honest Experience with CraftKitsune
Reflecting on my time with CraftKitsune, I must express my disappointment as a longstanding subscriber. The company's recent transition under new ownership has regrettably taken a drastic turn for the worse, from a once reliable and engaging subscription service to what can only be described as a questionable enterprise. Gone are the days of receiving high-quality materials and comprehensive project supplies. Instead, subscribers now find themselves grappling with subpar molds and inadequate resources sourced from dubious origins. For those seeking clear guidance, the absence of beginner-friendly instructions further adds to the frustration of incomplete projects. What truly sets this descent apart is the lack of customer care and communication. Concerns raised by loyal customers are met with silence, leaving us feeling unheard and undervalued. The prolonged shipping delays only compound these issues, with boxes arriving weeks past their expected delivery dates, if they arrive at all. Moreover, the sudden and unexplained increase in subscription fees without prior notice represents a breach of trust that is difficult to overlook. The removal of the option to skip unwanted boxes at the last minute feels like a final blow to the once-promising relationship between CraftKitsune and its dedicated customers. As someone who once found joy and creativity in this subscription box, it is disheartening to witness its transformation into a shadow of its former self. My hope is that this feedback serves as a reminder to CraftKitsune to prioritize transparency, quality, and customer satisfaction in their future endeavors, for the sake of both their reputation and the loyal community they once cultivated.Transformed by Trust: My Honest Experience with Craft Kitsune
Craft Kitsune has been a part of my crafting journey for a while now, and I must say, it has truly been a transformative experience. Recently, I came across some negative reviews labeling Craft Kitsune as a scam company after a change in ownership. Naturally, I was apprehensive, but my passion for crafting urged me to give them a chance. To my delight, my experience was nothing short of exceptional. The new owner's claim of 100% original molds did raise some doubts, but a quick search eased my concerns. The molds were indeed unique and of high quality, just as promised. In fact, the intricate details and the precision of the molds surpassed my expectations, making my crafting projects truly standout. Moreover, I was thrilled with the variety of molds in each box. However, I stumbled upon a review mentioning a different mold in their box. Curious, I checked mine, and to my surprise, it was indeed different. But here's where Craft Kitsune truly impressed me - their customer service. A quick message to their team, and they promptly replaced the mold, ensuring I had the one that was meant to be included. The attention to detail and the dedication to customer satisfaction left me truly impressed. Craft Kitsune has not only restored my trust in their brand but has also become my go-to for all things crafting. The quality, the service, and the passion behind the brand are truly commendable. I am excited to see how they continue to evolve and bring joy to crafters like me. If you're looking for a genuine crafting experience backed by trust and quality, Craft Kitsune is the way to go!A Lovely Craft Kit Experience: A Heartfelt Review
Crafting has always been a cherished pastime for me, and my experience with craftkitsune.com has truly elevated my passion. The kits offered by Craft Kitsune are not just lovely, they are expertly crafted with keen attention to detail. Each component within the kit exudes quality and thoughtfulness, making the entire crafting process an absolute delight. The thought of unwrapping a new kit from Craft Kitsune never fails to bring a smile to my face. The joy of discovering the carefully curated materials and instructions is unparalleled. The end result is always a beautiful creation that I am proud to display or gift to loved ones. The seamless experience of navigating their website and placing an order further solidifies my trust in Craft Kitsune. Their dedication to ensuring a smooth and enjoyable experience for customers is evident in every aspect of their service. The kits provided by Craft Kitsune have not only brought me immense joy and satisfaction, but they have also enriched my crafting journey in more ways than I can express. I wholeheartedly recommend Craft Kitsune to fellow craft enthusiasts, as their products have truly added a touch of magic to my creative endeavors.Terrible customer service
As a long-time customer of craftkitsune.com, I have always enjoyed their wide range of crafting supplies and kits. However, my recent experience with their customer service left me disappointed. When I noticed an unexpected increase in charges without prior notice, I reached out to address the issue. To my dismay, my attempts to communicate via Facebook messenger were met with silence, and I found myself unexpectedly blocked from the group. This abrupt lack of response and seemingly unprofessional behavior came as a shock, as it was not reflective of the exceptional service I had previously received. Feeling unheard and frustrated, I considered canceling my membership altogether. It was disheartening to encounter such poor communication, especially after being a dedicated customer. Despite this setback, I hope that my feedback will encourage craftkitsune.com to reevaluate their customer service approach and strive to uphold the standard of excellence they are known for. As a loyal customer, I believe in the potential for improvement and look forward to seeing positive changes in the future. In the meantime, I have contacted my credit card company to prevent any further unauthorized charges. I sincerely hope that future customers will not encounter the same issues and that craftkitsune.com will work towards restoring trust and satisfaction among its valued patrons.Let down
Craft Kitsune's products have been a game-changer for me. I had been craving a creative outlet and stumbled upon their website. The box I received was jam-packed with high-quality materials that sparked my imagination. The bottle molds, in particular, were exactly what I had been searching for. The attention to detail and the thought put into curating each box is evident. The resin provided was a pleasant addition, although I did wish there was a bit more of it. The pricing seemed fair to me considering the value of the contents, and I appreciated the effort they put into the presentation. It's clear that Craft Kitsune values their customers and their input, constantly striving to improve. I can't wait to see what they come up with next and eagerly anticipate my next box. Craft Kitsune has truly ignited my passion for crafting and I'm immensely grateful for what they do. Thank you for such an amazing experience!Surpassed Expectations – A Craft Enthusiast’s Delight
Reflecting on my recent experience with craftkitsune.com, I must say I was initially hesitant, having previously encountered disappointing crafting kits. However, as soon as I delved into their offerings, I was pleasantly surprised. The allure of creating unique 'bottle' molds for potions drew me in, prompting me to invest in their $45 box without a second thought. Upon receiving the kit, I was ecstatic to discover not just one but two bottle molds, sparking my creativity instantly. Although I later learned that the molds were not exclusive, the convenience of having them included in the kit outweighed any reservations. The accompanying small bottles of AB resin were a thoughtful addition, adding an extra layer of charm to the crafting process. Despite discovering similar molds on Amazon at a lower price, the overall quality and presentation of the kit justified the cost for me. The slight discrepancy in the amount of resin provided did not hinder my enthusiasm, as it only fueled my desire to craft more intricate designs. Moreover, the slight price increase in subsequent kits seemed justified, especially considering the elevated quality of the products and packaging. The attention to detail evident in the new wrapping showcased the company's commitment to enhancing the overall crafting experience for subscribers. In conclusion, my journey with craftkitsune.com exceeded my initial expectations, offering me a creative outlet that brought joy and inspiration to my crafting endeavors. I eagerly anticipate future kits and look forward to exploring more of their innovative offerings.Don’t get involved with this service
Craft Kitsune has been an absolute game-changer for me. I was skeptical about trying yet another craft kit service after a few disappointing experiences, but I'm so glad I did. The quality and creativity of their kits are unmatched, and the joy of receiving a beautifully curated package in the mail just can't be beat. What really stood out to me was the incredible customer service. When I had a small issue with one of my kits, the team at Craft Kitsune went above and beyond to make it right. They were quick to respond to my concerns and truly made me feel valued as a customer. I've also been blown away by the variety of projects they offer. Whether I'm in the mood for some relaxing paint-by-number or a more intricate jewelry-making kit, Craft Kitsune always has something that fits the bill. Overall, I couldn't recommend Craft Kitsune enough. It's more than just a craft kit service – it's a community of creative individuals who are passionate about what they do. Thank you, Craft Kitsune, for bringing so much inspiration and delight into my life.Rediscovering Creativity: A Heartfelt Testimonial for CraftKitsune
After being a loyal customer of craftkitsune.com for over a year, I just had to share how this subscription has truly rekindled my love for crafting. Each month, I eagerly await the arrival of my custom-built kits, and I am never disappointed. The variety and quality of the materials provided have exceeded my expectations every time. The latest kit brought an unexpected and delightful change, featuring items sourced from Temu. This added a new dimension to my crafting experience, allowing me to explore different materials and techniques. It was a refreshing surprise that sparked my creativity in ways I hadn't anticipated. When I reached out to express my enthusiasm on Instagram, the response was heartwarming. Not only did the company engage with me, but they also took my feedback into consideration for future kits. The level of communication and support from the team made me feel valued and appreciated as a customer. CraftKitsune has not only provided me with endless hours of joy and creativity but has also shown a genuine commitment to customer satisfaction. I am deeply grateful for this subscription, and I can't wait to see what other exciting surprises the future holds. Thank you, CraftKitsune, for reminding me of the pure joy of crafting.Buyer beware
Referring to my experience with Craft Kitsune, I must say that it has been truly delightful. The previous concern mentioned in the review seems to have been resolved, as my recent experience was nothing short of excellent. The customer service was responsive, and the owner, Wendy, went above and beyond to address my queries and ensure my satisfaction. Unlike the previous reviewer, I found the communication to be efficient and helpful. The crafting kits themselves were a joy to work with. Each kit was thoughtfully curated and provided me with hours of creative enjoyment. The quality of the materials exceeded my expectations, and the finished products were truly impressive. I highly recommend Craft Kitsune to all crafting enthusiasts. My experience was nothing but positive, and I am already looking forward to my next purchase. Thank you, Craft Kitsune, for bringing such creativity and joy into my life.Unparalleled Selection and Quality: A Testimonial for CraftKitsune.com
From the moment I stumbled upon CraftKitsune.com, I knew I had unearthed a treasure trove of unique and exquisite craft supplies. The crafts and resin molds offered on this site are truly one-of-a-kind, not to be found anywhere else. As an avid crafter, I have always sought to inject my projects with originality and creativity, and CraftKitsune.com provided me with the perfect tools to do just that. While there was a slight hiccup towards the end of my previous order, where the contents seemed a bit sparse, I was quick to realize that this had occurred under the previous owner. The new management of CraftKitsune.com has since been nothing short of exceptional, rectifying any past shortcomings and ensuring that every package is filled with care and consideration. It's true that some of the items may be priced slightly higher than what you'd find at a traditional craft store. However, I must emphasize that the value and uniqueness of the products offered here are truly incomparable. The domino mold I purchased, for instance, may seem pricier compared to a similar item at Michael's, but the quality and intricacy of the design made every penny worth it. Crafting, after all, is an art form, and investing in superior materials only elevates the final masterpiece. CraftKitsune.com goes beyond just offering supplies; it fosters a sense of community and creativity that is truly inspiring. The passion and dedication that the team puts into curating their collection is evident in every product received. For any crafter seeking to break free from the mundane and explore uncharted artistic territory, I wholeheartedly recommend CraftKitsune.com. Embark on a crafting journey like never before, and let your imagination run wild with the unparalleled selection and quality this site has to offer.Great kits for starting with resin
CraftKitsune has been an absolute game-changer for me. When I first discovered their resin kits, I was hesitant. However, their products are an absolute delight! As someone new to resin crafts, I found their kits to be perfect for beginners, and they've helped me grow my skills significantly. I must admit, I encountered a small hiccup during my first purchase due to the company's growth phase. Nonetheless, their customer service team went above and beyond to assist me promptly, turning my initial concern into a testament to their dedication. The quick and helpful support I received reaffirmed my confidence in CraftKitsune. For anyone considering diving into the world of resin crafts, I wholeheartedly recommend CraftKitsune. Their kits are not only high-quality and beginner-friendly but also backed by a team that genuinely cares about their customers' experiences. Thank you, CraftKitsune, for making my crafting journey so incredibly rewarding!No Results Found
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{{{reviewBody}}}Introduction
When it comes to unleashing your creativity through arts and crafts, finding the perfect supplies and kits is essential. CraftKitsune.com is a premier online destination for individuals of all ages who are passionate about DIY craft projects. With an extensive range of high-quality craft kits and supplies, Craft Kitsune has established itself as a go-to source for creative enthusiasts.
Pros and Cons
- Pros:
- Wide selection of craft kits for all skill levels
- High-quality products that ensure excellent results
- Competitive pricing and value for money
- Responsive customer service
- User-friendly website with easy navigation
- Generous promotions and discounts
- Positive reputation among customers
- Various payment options
- Loyalty program for recurring customers
- Community involvement through sharing customer creations
- Fast and reliable shipping
- Transparent and reasonable shipping costs
- Cons:
- Limited product selection compared to some competitors
- Occasional delay in product availability
User Experience
The Craft Kitsune website offers a delightful user experience with its intuitive interface and visually appealing design. Users can easily navigate through various craft categories and filter their search results to find the perfect kit. The detailed product descriptions and high-resolution images allow customers to make informed decisions before making a purchase. The checkout process is smooth and hassle-free, ensuring a seamless user experience from start to finish.
Pricing and Value for Money
When it comes to pricing, Craft Kitsune offers competitive rates that provide excellent value for money. The craft kits are reasonably priced, considering the quality of materials included and the satisfaction they bring to customers. Additionally, the website frequently offers promotions and discounts, making the products even more affordable without compromising on quality.
Customer Service
Craft Kitsune prides itself on its responsive and helpful customer service. The dedicated support team promptly addresses any queries or concerns that customers may have, ensuring their satisfaction throughout the shopping journey. Whether it's assistance with product selection or resolving issues with orders, Craft Kitsune goes the extra mile to provide exceptional customer service.
Product Quality and Selection
Craft Kitsune sources only the finest quality materials for its craft kits, ensuring that customers can create beautiful and durable crafts. The selection includes a variety of DIY projects ranging from embroidery and jewelry making to paper crafts and painting. While the product range may be limited compared to some competitors, Craft Kitsune focuses on delivering curated kits that cater to different skill levels and interests.
Website Usability
The Craft Kitsune website is designed for optimal usability, making it easy for customers to find what they're looking for. The search functionality, filters, and well-organized categories enable efficient browsing. Moreover, the website's responsiveness ensures a seamless shopping experience, whether accessed through a desktop, tablet, or mobile device.
Returns and Exchanges
If a customer is not satisfied with their purchase, Craft Kitsune offers a hassle-free return and exchange policy. Customers can initiate the process by contacting the customer service team, who will guide them through the necessary steps. Craft Kitsune strives to resolve any issues promptly, ensuring the best possible outcome for their customers.
Promotions and Discounts
Craft Kitsune frequently runs promotions and discounts, allowing customers to snag their favorite craft kits at even more affordable prices. From seasonal sales to exclusive offers, staying updated with Craft Kitsune's website or subscribing to their newsletter ensures that customers never miss out on fantastic deals.
Reputation
Craft Kitsune has built a strong reputation within the crafting community, earning the trust and respect of customers. With positive reviews and testimonials highlighting the exceptional products and customer service, Craft Kitsune has established itself as a reliable and reputable brand in the industry.
Payment Options
Craft Kitsune provides various payment options to accommodate different preferences. Customers can conveniently pay for their purchases using major credit cards, debit cards, or PayPal, ensuring a secure and seamless checkout process.
Loyalty Programs
Craft Kitsune values customer loyalty and offers a loyalty program that rewards recurring customers. Through this program, customers can accumulate points with each purchase and redeem them for discounts or exclusive perks. This initiative further strengthens the bond between Craft Kitsune and its customers.
Customer Reviews
Customers who have experienced Craft Kitsune's products and services rave about their positive experiences. From praising the high-quality craft kits to commending the prompt customer service, the reviews reflect the satisfaction and happiness of customers who have chosen Craft Kitsune for their crafting needs.
Community Involvement
Craft Kitsune actively engages with its community by encouraging customers to share their creations. Customers can submit their finished crafts, which are then showcased on the Craft Kitsune website and social media platforms. This involvement not only fosters a sense of belonging but also inspires and motivates fellow crafters.
Shipping and Costs
Craft Kitsune ensures fast and reliable shipping, delivering orders to customers' doorsteps in a timely manner. The shipping costs are transparent and reasonable, with the rates calculated based on the order's weight and destination. Customers can track their packages to stay updated on the delivery status, guaranteeing a smooth and worry-free shipping experience.
In conclusion, Craft Kitsune is an exceptional online store that excels in providing high-quality craft kits, excellent customer service, and a seamless shopping experience. With its wide range of craft options, competitive pricing, and dedication to customer satisfaction, Craft Kitsune has solidified its position as a trusted and reliable destination for craft enthusiasts. Whether you are a beginner or an experienced crafter, Craft Kitsune is the perfect platform to unleash your creativity through exciting DIY projects.