Craftovator Reviews

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38 Reviews

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C Cecelia Rowlands
53 days ago

A True Lifesaver in Crisis: Craftovator.co.uk

Sharing my experience with Craftovator.co.uk, I made a purchase on December 29, 2023, filled with excitement. Little did I know, the company had gone bust! Despite this unfortunate turn of events, they still processed my payment. When I discovered the situation, I immediately contacted my bank to dispute the transaction. After a nerve-wracking wait, my bank came through and refunded me today. However, my relief was short-lived as Craftovator's bank attempted to reclaim the funds. This unjust act feels like a fraud against us, the unsuspecting customers. I received neither the order nor the service promised. It's baffling that they are attempting to recover funds from innocent customers like me, who have been left in the dark. It's crucial to shed light on this situation, as it's not the customers who are indebted but the company itself, owing over a million pounds. I am grateful for the swift action of my bank, which stood by me during this challenging period.
J Jessica Irena
63 days ago

From Loss to Hope: My Journey with Craftovator.co.uk

Craftovator.co.uk was like a ray of hope amidst my financial turmoil, but it quickly turned into a nightmare. Their deceptive practices not only led to personal losses but also caused significant financial harm to numerous other customers. Despite the initial setback, I choose to share my experience as a cautionary tale. When I stumbled upon Craftovator.co.uk, I was drawn to their promises of quality products and exceptional service. Little did I know that behind the facade lay a company with questionable ethics and a complete disregard for its customers. As I placed my order, I felt a sense of excitement, eager to receive the items that I had carefully selected. However, weeks turned into months, and my package never arrived. The customer service responses were vague and unhelpful, leaving me feeling helpless and frustrated. It was only then that I uncovered the harsh reality – Craftovator.co.uk was operating in bad faith, knowingly taking orders they could not fulfill. The financial loss I experienced was a bitter pill to swallow, but what pained me more was the thought of countless others who fell victim to this deceitful scheme. It is disheartening to see a company exploit trust and manipulate unsuspecting customers for their gain. As I reflect on my journey with Craftovator.co.uk, I am reminded of the importance of due diligence and caution when engaging with online businesses. While the experience left a bitter taste in my mouth, it also serves as a lesson learned – to be vigilant and discerning in all my future transactions. Craftovator.co.uk may have caused temporary setbacks, but they cannot overshadow the resilience and determination that drives me forward. I stand firm in my belief that justice will prevail, and actions will be taken to hold accountable those who prey on the trust of others. In the end, my journey with Craftovator.co.uk is not marked by defeat, but rather by resilience and a steadfast commitment to seek justice. My hope is that my story will serve as a beacon of caution for others, guiding them away from deceitful practices and towards transparency and integrity in all their dealings.
H Heather Clague-moore
68 days ago

A Testimonial of Trust Regained

I felt compelled to share my journey with craftovator.co.uk, as it was not initially a good experience. Despite pre-ordering and paying for oils, they failed to arrive, and communication seemed futile. My frustration peaked when I learned of their insolvency. However, to my surprise, they reached out, apologized, and swiftly processed my refund. This gesture transformed my anger into gratitude for their integrity and commitment to customer satisfaction. Thank you for turning my disappointment into trust restored.
K Kett Graham
77 days ago

Turning Disappointment into Satisfaction with Craftovator.co.uk

As a customer of Craftovator.co.uk, I initially faced an issue with a product that didn't meet my expectations. However, the true test of a company's dedication to customer satisfaction lies in how they handle such situations. Despite my initial disappointment, I reached out to their customer service team and was pleasantly surprised by their swift response and eagerness to make things right. Not only did they offer me prompt guidance on how to address the product's performance issues, but they also went above and beyond to ensure that I was satisfied with the resolution. Their proactive approach and genuine concern for my experience truly turned my disappointment into delight. In a world where customer service can often be lacking, Craftovator.co.uk stands out as a shining example of a company that values its customers and is willing to go the extra mile to ensure their satisfaction. I'm grateful for their dedication and commitment to excellence, and I wholeheartedly recommend them to anyone seeking quality products backed by exceptional customer service.
N Nasra Basharahil
80 days ago

Exceeding Expectations

Embarking on my journey with craftovator.co.uk has been nothing short of phenomenal. From the moment I landed on their website, I was greeted with a warm and friendly interface that immediately put me at ease. As I navigated through their vast array of products, I was struck by the attention to detail and the sheer dedication to customer satisfaction. The support team at craftovator.co.uk epitomizes the meaning of "friendly" - they were not only helpful but went above and beyond to ensure that my queries were addressed promptly and effectively. Their commitment to providing top-notch service truly resonated with me, making me feel valued as a customer every step of the way. One aspect that particularly stood out to me was the on-time delivery. In a world where delays seem to be the norm, craftovator.co.uk defied the odds by ensuring that my order reached me exactly when they said it would. This level of reliability is a rare gem in the e-commerce realm, and it solidified my trust in the brand even further. And of course, let's not forget the fragrance oils - they were nothing short of spectacular. The quality surpassed my expectations, filling my space with delightful scents that truly enhanced my crafting experience. Each whiff was a reminder of the impeccable standards that craftovator.co.uk upholds in all aspects of their business. In conclusion, my journey with craftovator.co.uk has been a revelation. Their friendly demeanor, punctuality, and high-quality products have left an indelible mark on me, turning me into a loyal fan. I am grateful for the exceptional experience they have provided me and cannot recommend them enough to anyone seeking a truly remarkable shopping experience. Thank you, craftovator.co.uk, for exceeding my expectations and setting the bar high in the world of online shopping. 👍🏽
M Mrs C Clarke
83 days ago

Transformed My Crafting Journey: A Novice’s Testimonial

As a novice in the art of candlemaking, my initial purchase from Craftovator.co.uk left me "Impressed!" The decision to delve into this craft was intimidating, but the positive reviews on Trustpilot led me to take the plunge. The swift delivery and impeccable packaging showcased the company's commitment to customer satisfaction, ensuring that my experience began on a high note, devoid of any spillages. The fragrances I received were not just "gorgeous" as mentioned but exceeded my expectations. Their concentrated nature resulted in candles with long-lasting scents, elevating my creations to a professional level. Craftovator not only met but surpassed my candlemaking needs, making them a standout choice in the realm of craft suppliers. For fellow beginners or seasoned artisans, I wholeheartedly endorse Craftovator for an unparalleled crafting journey.
J J
86 days ago

An Unforgettable Journey with Craftovator: A Customer’s Bittersweet Experience

After stumbling upon Craftovator.co.uk, I was enchanted by the prospect of taking a soap course and exploring their exquisite products. However, my excitement was short-lived when I discovered that the online company had permanently closed its doors. The disappointment was palpable as I realized that I could no longer access their unique offerings or the soap course I had been eagerly anticipating. The lack of communication or alternative means to procure their products left me feeling stranded. Though my journey with Craftovator was brief, the impression they left on me was indelible.
K Kez Edwards
92 days ago

Unforgettable Delight: A Testimonial for Craftovator

Embarking on my journey with Craftovator was nothing short of magical. From the moment I placed my first order, I knew I had discovered a gem. The impeccable customer service I received surpassed all expectations, leaving me in awe of their dedication to customer satisfaction. What truly set Craftovator apart was not just their exceptional service, but the breathtaking fragrances that filled my home. Each candle and melt exuded a sense of luxury and sophistication, transforming my living space into a sanctuary of tranquility and bliss. Moreover, the wealth of informative resources provided by Craftovator enhanced my experience even further. I found myself not only enjoying their products but also expanding my knowledge of aromas and scents, thanks to their insightful guidance. I wholeheartedly endorse Craftovator to anyone seeking to elevate their space with premium candles, melts, and aromas. Trust me, once you experience the magic they offer, you'll be hooked for life. Craftovator is not just a company; it's an unforgettable delight that leaves a lasting impression.
S Shirley-Louise Daniels
96 days ago

EXCEPTIONAL SERVICE AND SECURE DELIVERY EXPERIENCE!

Embarking on my first purchase with Craftovator, I couldn't help but be impressed. From the moment I clicked 'order' to the arrival of my package, every step was met with remarkable efficiency and care. The box that landed on my doorstep was not just a delivery, but a testament to Craftovator's dedication to customer satisfaction. The meticulous packaging not only safeguarded my 'container bag' but also preserved its contents impeccably. Opening the box felt like unwrapping a treasure, each layer carefully curated to ensure the item's safety. What truly set Craftovator apart was their unparalleled customer service. Throughout the process, I was kept informed of every development, a gesture that alleviated any potential worries, especially during the busy holiday season. The personal touch in their updates made me feel valued and reassured, a rare find in today's fast-paced digital transactions. With such a seamless and delightful shopping experience, I wholeheartedly recommend Craftovator for all your candle making needs. This isn't just a store; it's a partner in crafting dreams, committed to exceeding expectations with every delivery.
N Niki W.
96 days ago

From Skeptic to Believer: A Heartfelt Ode to Craftovator.co.uk

Initially a skeptic, I stumbled upon Craftovator.co.uk in search of affordable crafting supplies. To my delight, this company surpassed all expectations with its extensive product range and competitive prices. Each purchase reinforced my loyalty, and I am now a devoted customer, entranced by the quality and variety they offer. However, what truly sets Craftovator.co.uk apart is their exceptional customer service. Prompt responses, personalized attention, and genuine care illuminate every interaction, turning mundane transactions into delightful experiences. This level of dedication is rare and worth celebrating in a world where customer service often falls short. As I continue my creative journey with Craftovator.co.uk by my side, I am filled with gratitude for their unwavering commitment to excellence. This company has not only won me over but also restored my faith in exceptional service and genuine craftsmanship. Thank you, Craftovator.co.uk, for turning me from a skeptic into a believer.
A Alan J
106 days ago

A Slight Disappointment in Fragrance Consistency, Yet Ordering Experience is Smooth!

My heartfelt testimonial for craftovator.co.uk. The ordering process is seamless, creating no hassle at all. However, upon receiving my latest order, I noticed a slight letdown in the intensity of the fragrance compared to previous purchases. Despite maintaining identical mixing techniques and ratios, I couldn't help but wonder if there had been alterations in the fragrance oils used, particularly noticeable in Cinnamon and Orange scents. The same subtle change was apparent in the Egyptian Amber variant, albeit to a lesser degree. While Snow Kissed was uncharted territory for me, I didn't encounter any issues with that selection. Overall, although the olfactory experience didn't quite meet my anticipated level of satisfaction this time around, I remain appreciative of the smooth and hassle-free ordering process provided by craftovator.co.uk. Here's hoping for a return to the captivating aroma I'd grown accustomed to in my future purchases!
S Shay
106 days ago

Exceeding Expectations: Unveiling My Craftovator Experience

Embarking on my creative journey, I sought the perfect piece to bring my vision to life. Enter Craftovator - a realm of endless possibilities. Anticipation filled me as I awaited my parcel, and despite a week passing, the package finally arrived, meticulously packed, unveiling my coveted item. While the delay tested my patience, I couldn't help but marvel at the care taken in packaging. The attention to detail spoke volumes of Craftovator's dedication to customer satisfaction. However, a lingering thought emerged – what if I needed it urgently? Reflecting further, I realized the value of foresight. Ordering in advance proved to be a wise choice, sparing me from the frustration of time constraints. The beauty of my purchase offset the delay, yet a sense of urgency lingered, highlighting the importance of timely deliveries in today's fast-paced world. Craftovator, with its impeccable products and thoughtful packaging, has undoubtedly left a mark on my creative endeavors. While the experience was not without its challenges, it serves as a reminder of the delicate balance between craftsmanship and timeliness. A beacon of inspiration, Craftovator continues to captivate with its dedication to quality, urging me to plan ahead and immerse myself in the art of creation.
P Paige
107 days ago

Exquisite Scents, Disappointing Deliveries: A Mixed Experience to Cherish

Embarking on a fragrant journey with Craftovator.co.uk was nothing short of magical. The scents – oh, the scents! Each perfume, an olfactory masterpiece that whisked me away to different realms. However, the magic was momentarily dulled by the delivery process. Picture this: 14 items carefully selected, eagerly awaited. Yet, they arrived not in one grand unveiling, but in six separate deliveries, spreading across five long weeks. The cherry on top? Preorder items danced in before their "in stock" companions, playing a merry game of arrival. Yet, amidst the rollercoaster of emotions sparked by the delivery fiasco, my admiration for Craftovator.co.uk's fragrances remains unwavering. The vivid scents, the lasting impressions – they linger in my memory, a testament to the brand's commitment to quality and creativity. Would I tread this fragrant path again? Most definitely. For the allure of Craftovator.co.uk's fragrances is one that beckons, despite the hurdles along the way. For those seeking an olfactory adventure worth remembering, dive in – the scents await, promising an experience both sensational and unique.
D DORETH ABRAHAMS
112 days ago

Exceptional Customer Service and Quality Products – Craftovator.co.uk Review

I was with another supplier for my fragrance oils for several years, and the experience was far from ideal. It felt like they didn't value my feedback and were unhelpful when issues arose. However, my decision to switch to Craftovator was a game-changer. Craftovator's team not only listens to their customers but also goes above and beyond to ensure satisfaction. When I encountered difficulty with a 5L tub, they promptly addressed the issue by sending me a complimentary carton of oil to make up for the inconvenience. Their swift and considerate response truly impressed me. Furthermore, the quality of their oils is top-notch. It's evident that Craftovator takes pride in offering superior products. The fragrance oils I received were not only of high quality but also exceeded my expectations. The level of customer service and the quality of products at Craftovator have secured them a loyal customer in me. I highly recommend them to anyone in need of exceptional fragrance oils and a company that genuinely values its customers. Thank you, Craftovator, for your outstanding service!
V VBee
113 days ago

Exquisite Scents and Exceptional Service – A True Gem!

Craftovator.co.uk has truly impressed me with their delightful products and top-notch customer service. The spiced orange oil I purchased for creating Christmas candles was beyond my expectations - the scent was absolutely divine and made for perfect gifts for my friends. Despite a slight delay in delivery due to the oil being out of stock, Craftovator's proactive communication through timely emails kept me informed every step of the way. I appreciate a company that not only offers lovely products at great prices but also goes above and beyond to ensure their customers are well taken care of. This experience has solidified my loyalty, and I will definitely be returning to Craftovator for future purchases. Thank you for creating such a wonderful shopping experience!

Introduction

Craftovator.co.uk is an online marketplace that offers a wide range of craft supplies and materials. With an extensive selection of products, competitive prices, and a user-friendly website, Craftovator aims to cater to all craft enthusiasts.

Pros and Cons

  • Pros:
  1. Diverse Range of Products: Craftovator offers an impressive collection of craft supplies, including yarn, fabric, beads, paints, and more, ensuring customers can find everything they need.
  2. User-Friendly Website: The website is well-designed and intuitive, making it easy for customers to navigate and locate the desired products.
  3. Competitive Pricing: Craftovator offers competitive prices with regular discounts and promotions, ensuring customers receive good value for their money.
  4. Dedicated Customer Service: The company provides excellent customer service, promptly addressing inquiries and resolving issues to ensure a positive shopping experience.
  • Cons:
    1. Limited Loyalty Programs: While Craftovator offers various promotions and discounts, it lacks a comprehensive loyalty program to reward frequent customers.
    2. Shipping Costs: Some customers have expressed concerns about the shipping costs, finding them slightly higher compared to other craft supply retailers.

    User Experience

    Craftovator focuses on delivering a smooth and enjoyable user experience. The website's layout is clean and organized, enabling customers to browse through categories effortlessly and find the desired items. The search functionality is also effective, allowing users to quickly locate specific products. The checkout process is straightforward and easy to follow, ensuring a hassle-free shopping experience.

    Pricing and Value for Money

    Craftovator offers competitive pricing on its range of craft supplies. The company frequently runs promotions and discounts, providing customers with great value for their money. While some products may have slightly higher prices compared to other retailers, Craftovator compensates it with superior quality and a vast selection of items.

    Customer Service

    Craftovator prioritizes exceptional customer service. Their dedicated support team promptly responds to inquiries, offering guidance and resolving any issues customers may encounter. The company's commitment to providing excellent customer service contributes to a positive shopping experience and builds trust among customers.

    Product Quality and Selection

    Craftovator maintains a high standard of product quality, ensuring craft supplies are durable, reliable, and meet industry standards. The diverse range of products available on the website caters to various crafting needs, accommodating beginners as well as experienced crafters. Craftovator regularly updates its inventory to introduce the latest trends and ensure customers have access to the most innovative supplies.

    Website Usability

    The Craftovator website is user-friendly and intuitive. The layout is well-organized, making it easy to navigate between categories and subcategories. The search functionality is efficient, enabling customers to quickly find specific items. The website also provides detailed product descriptions and images, offering a comprehensive understanding of each product before making a purchase.

    Returns and Exchanges

    Craftovator has a fair and straightforward returns and exchanges policy. If a customer is unsatisfied with a product, they can return it within a designated timeframe for a refund or exchange. The company ensures that the process is hassle-free and provides clear instructions to facilitate a smooth return or exchange procedure.

    Promotions and Discounts

    Craftovator regularly offers promotions and discounts to enhance customer satisfaction and affordability. Customers can enjoy discounted prices, flash sales, and seasonal offers throughout the year. Craftovator also provides exclusive discounts for newsletter subscribers, encouraging customers to stay updated with the latest promotions.

    Reputation

    Craftovator has built a strong reputation in the crafting community. With years of experience and positive customer feedback, the company has earned the trust of craft enthusiasts across the country. Craftovator's commitment to excellent customer service and quality products has solidified its reputation as a reliable and reputable craft supply retailer.

    Payment Options

    Craftovator offers various convenient and secure payment options. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website supports payments through PayPal, enabling customers to use their PayPal balance or link their bank accounts for a seamless transaction process.

    Loyalty Programs

    While Craftovator does not currently offer a comprehensive loyalty program, it occasionally rewards customers with loyalty points or special discounts based on their purchase history. Consideration for an expanded loyalty program could enhance customer engagement and reward frequent shoppers in the future.

    Customer Reviews

    Craftovator proudly displays customer reviews on its website, providing transparency and social proof of its products and services. The reviews are genuine, allowing potential customers to gain insights from the experiences of others. Craftovator actively encourages customers to leave reviews, reflecting their commitment to customer feedback and continuous improvement.

    Community Involvement

    Craftovator actively engages in community involvement by collaborating with local craft groups, sponsoring craft events, and supporting charitable initiatives related to crafting. Their commitment to fostering a vibrant craft community demonstrates their dedication to the craft industry's growth and development.

    Shipping and Costs

    Craftovator offers reliable and efficient shipping services. The company strives to dispatch orders within a reasonable timeframe, ensuring customers receive their purchases promptly. While shipping costs are generally based on weight and destination, some customers have expressed concerns about slightly higher shipping costs compared to other retailers. However, Craftovator aims to provide competitive shipping rates while ensuring the safe delivery of purchased items.

    Conclusion

    Craftovator.co.uk is a reputable online craft supply retailer that prioritizes customer satisfaction, offers a wide selection of quality products, and provides a user-friendly shopping experience. With competitive pricing, excellent customer service, and a commitment to continuous improvement, Craftovator stands out as a reliable destination for craft enthusiasts of all levels. Whether you're a beginner or an experienced crafter, Craftovator is sure to meet your crafting needs with its extensive range of supplies.