Craftstash Reviews

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39 Reviews

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Exceptional Service & Quality Finds at Craftstash.co.uk!

Diving into my quest for a hard-to-find item led me to the treasure trove that is Craftstash. Despite facing disappointment at other retailers, this gem stood out. Placing my order online, I decided to call in to finalize the payment. The customer service representative I spoke with was not only efficient but also exuded genuine warmth and assistance. Opting for the free delivery option, my parcel arrived promptly within a week, showcasing their commitment to customer satisfaction. For those in a hurry, the next day delivery option is also available, catering to varying needs seamlessly. Every step of the process felt smooth and hassle-free, leaving me impressed. Craftstash's dedication to quality products and exceptional service has won me over completely. This experience has solidified my decision to make them my go-to destination for future crafting needs. I can't recommend their offerings enough to fellow crafting enthusiasts. Kudos to Craftstash for setting the bar high in delivering both stellar customer service and top-notch products!

Exceptional Customer Service and Quick Resolution!

I recently had an amazing experience with CraftStash. I ordered a product that was promptly dispatched, but ran into a hiccup with the delivery company. Despite it being beyond their control, CraftStash's customer service team went above and beyond to assist me. When the delivery company couldn't locate my address, I reached out to CraftStash and was met with prompt and helpful assistance. After multiple unsuccessful delivery attempts, CraftStash promptly re-sent the product via next-day delivery to a different address. Their dedication to resolving the issue was truly exceptional. I was thoroughly impressed with the level of customer care and support I received, and I will definitely be a returning customer. Thank you, CraftStash, for your outstanding service!

Exceptional Service and Dedication: A Testimonial for CraftStash

My experience with CraftStash.co.uk has been nothing short of exceptional. I recently ordered a product from their website, which was promptly dispatched. However, I encountered an unforeseen issue with the delivery company, Evri, struggling to locate my address. Despite this hiccup, CraftStash's customer service team went above and beyond to assist me. When I reached out to them via phone, I was impressed by how quickly I was able to connect with a representative who was not only friendly but also incredibly helpful in resolving the delivery dilemma. After multiple unsuccessful attempts by Evri, I contacted CraftStash once more, and without hesitation, they arranged for a replacement product to be sent to me via next-day delivery to a different address. The efficiency and dedication displayed by CraftStash in handling the situation were truly commendable. Their proactive approach to resolving issues and ensuring customer satisfaction left a lasting impression on me. I have no reservations in recommending CraftStash and will certainly be a repeat customer. Thank you for the outstanding service!

Unwrapping Disappointment: My Craftstash.co.uk Experience

When I placed an order on Monday, September 4th, for my eagerly anticipated craft supplies, I was bubbling with excitement. The website promised a delivery time of 2-5 working days, and I could already envision my upcoming projects taking shape. However, as the days stretched into an agonizing wait, I found myself sinking into disappointment. Today, on September 13th, a full 9 days after placing my order (or 7 working days), I still find myself without the parcel that I had been eagerly awaiting. The delay has cast a shadow over what was supposed to be an exciting experience. It's disheartening to feel let down by the promise of swift delivery and the excitement of new crafting supplies. As a passionate crafter, the thought of exploring new materials and tools from Craftstash.co.uk had lit a creative spark within me. The delay in receiving my order has not only left me empty-handed but has also dampened my enthusiasm for future purchases from the website. Moving forward, I may have to think twice before considering Craftstash.co.uk for my crafting needs, despite the initial allure of their product range. The delayed delivery has left me feeling like a balloon slowly deflating, and I hope that my experience prompts the company to reevaluate their shipping process and manage customer expectations more effectively.

From Anticipation to Disappointment: My CraftStash Experience Unfolded

Embarking on my crafting journey, I eagerly placed an order on CraftStash's website on the memorable Monday of September 4th. With hopeful anticipation, I opted for standard delivery, informed that my parcel would reach me within 2-5 working days. However, as I sit here on September 13th, a full 9 days later, encompassing 7 working days, I am disheartened to report the absence of my awaited package. The excitement that initially fueled my purchase has gradually waned, replaced by a sense of disappointment in the delayed arrival. As a budding crafter, the prospect of utilizing supplies from this esteemed firm excited me greatly, but the prolonged wait has caused me to reconsider future engagements. In this chapter of my crafting journey, the delayed delivery from CraftStash has left me reflecting on the impact of such experiences on customer loyalty and trust. The beauty of anticipation swiftly transformed into a lament for unrealized creative projects. As I navigate through this unexpected twist in my crafting saga, I hope for a resolution that not only addresses my current predicament but also fosters an enduring relationship built on reliability and timeliness. CraftStash, may this feedback serve as a reminder of the profound impact of timely service and communication on customer experiences.

Dispatch/packaging time is poor

Craftstash.co.uk has been my go-to for crafting supplies for years, and I've always been impressed with their exceptional service. From quick dispatch times to carefully packaged shipments, they've set the bar high when it comes to customer satisfaction. I recently placed an order with Craftstash.co.uk and found myself eagerly awaiting its arrival. While I typically expect a seamless process, I noticed my order status lingered on "processing" for a week. As a loyal customer, this was unusual, and I couldn't help but feel a bit disappointed. However, I must commend Craftstash.co.uk for their choice of courier, Evri, as they swiftly delivered my package once it was dispatched. Despite the initial delay, the timely delivery by Evri salvaged my overall experience. Craftstash.co.uk has never failed to impress me in the past, and one isolated incident won't deter me from continuing to support this fantastic company. I firmly believe in their commitment to customer satisfaction and will eagerly await a smoother experience with my next order. Thank you, Craftstash.co.uk, for consistently providing high-quality products and exceptional customer service. I eagerly anticipate more crafting joy with future orders.

A Heartfelt Appreciation for CraftStash

After hearing concerns about dispatch and packaging times, I was a bit hesitant to place an order with CraftStash. However, I'm thrilled to share my experience to reassure others. I ordered a crafting kit, and despite the initial 'processing' status lingering for a week, once it was dispatched, it arrived promptly with Evri. CraftStash, your products are top-notch and worth the wait! The quality of the items exceeded my expectations, and the creativity they sparked was truly inspiring. Despite the minor delay, the joy these crafting supplies have brought me is immeasurable. Thank you, CraftStash, for delivering not only fantastic products but also for providing a canvas for countless creative possibilities. I will definitely be returning to explore more of your offerings and unlock new crafting adventures.

Terrible customer service i paid next…

Craftstash.co.uk has exceeded all my expectations! I was initially hesitant to place an order after reading a negative review about their customer service, but I took a chance, and I'm so glad I did. I opted for next day delivery, but unfortunately, my package didn't arrive on time. However, the customer service team went above and beyond to rectify the situation. Not only did they stop the original delivery, but they also refunded the delivery charge without any hassle. I was so impressed by their prompt and understanding response. It's evident that they genuinely care about their customers' satisfaction. The products I ordered were top quality, and the attention to detail in their packaging showed a true commitment to providing an excellent customer experience. Craftstash.co.uk has won my trust and loyalty, and I will definitely be a returning customer. Don't let one negative review deter you from experiencing their fantastic products and outstanding service. Thank you, Craftstash.co.uk, for turning my initial skepticism into a fantastic shopping experience!

Excellent service

CraftStash has truly been a game-changer for my crafting endeavors. From the moment I placed my first order, I was taken aback by the exceptional service provided. Not only did my package arrive swiftly, but when I had a question, their team responded promptly, easing any concerns I had. The range of crafting supplies available is unparalleled, and the quality is simply outstanding, especially considering the reasonable prices. I've made multiple purchases, and each time has been seamless, without a single hitch. I can't recommend CraftStash enough. If you're in search of a reliable, efficient, and high-quality crafting supplier, look no further. CraftStash has truly become my go-to for all things crafting, and I'm sure it will become yours too.

Unmatched Craft Stash Experience: A Customer’s Delight

As a dedicated crafter, finding a reliable source for quality supplies is crucial. That's why my experience with craftstash.co.uk has been nothing short of exceptional. From the moment I placed my order, the service was outstanding. The swift delivery exceeded my expectations, and when I reached out with a query, their prompt and helpful response reassured me of their commitment to customer satisfaction. What truly sets Craft Stash apart is not just their efficient service, but also the impeccable quality of their crafting products. With each purchase, I have been delighted by the craftsmanship and attention to detail of their items, all at prices that don't break the bank. Having made multiple orders without encountering any issues, I can confidently say that Craft Stash has become my go-to for all crafting needs. If you're looking for a seamless shopping experience and top-notch products, I wholeheartedly recommend giving Craft Stash a try. You won't be disappointed!

Transcending Expectations: Craftstash.co.uk Delivers Exceptional Service

My experience with craftstash.co.uk has been nothing short of exceptional. Amidst a sea of options, this company stands out for its impeccable customer service and transparent communication. I vividly remember the anxious wait for my order, which had not arrived even after a week. After reaching out to their team, I was pleasantly surprised by their prompt and empathetic response. Not only did they expedite the shipping process, but they also went above and beyond to ensure that I was completely satisfied with my purchase. In a world where subpar service has become the norm, craftstash.co.uk truly redefines excellence. I highly recommend them to anyone seeking a reliable and customer-centric crafting supplier.

Fantastic products at great prices – Quick shipping and friendly Customer service

CraftStash has truly been a game-changer for my crafting journey. The range of products available is simply fantastic, and the prices are unbeatable. What really blew me away was the swift dispatch of my order within just 24 hours, and the delivery reached me in just two days! The cherry on top was the exceptional customer service - the team was so polite and friendly, making the entire experience delightful. CraftStash has become my go-to place for all my crafting needs. From the quality of the products to the seamless shopping experience, everything about CraftStash has exceeded my expectations. I couldn't recommend them enough to fellow crafters. Thank you, CraftStash, for making my crafting adventures even more enjoyable!

Exceeding Expectations with Craftstash: An Unforgettable Experience

Craftstash.co.uk has truly redefined my crafting journey. From the moment I stumbled upon their website, I was greeted with a treasure trove of fantastic products that not only met but exceeded my expectations. The prices were incredibly reasonable, making it a delight to indulge in my passion without breaking the bank. What truly sets Craftstash apart is their impeccable service. My order was swiftly dispatched within 24 hours, and to my surprise, it arrived at my doorstep in just two days. This efficiency left me in awe and cemented Craftstash as my go-to place for all my crafting needs. Furthermore, I cannot commend the customer service team enough. Their politeness and friendliness were a breath of fresh air in today's automated world. Their willingness to assist and dedication to ensuring customer satisfaction truly sets Craftstash apart from the rest. Craftstash is not just a store; it's an experience. A haven for crafters, a place where quality meets affordability, and exceptional service is the norm. My heartfelt gratitude goes out to the entire team at Craftstash for making my crafting journey a truly unforgettable one.

Poor service

As a dedicated crafter, CraftStash has been my go-to for all my crafting supplies. The diverse range of products from top brands has always been a huge draw for me. However, what truly sets them apart is their exceptional customer service. I’ve never been disappointed by the prompt responses and continuous updates on my orders. On the rare occasion when there has been an issue with my order, their team has gone above and beyond to rectify it, ensuring that I am completely satisfied. CraftStash’s commitment to customer satisfaction is truly commendable, and it has solidified my loyalty to them. I wholeheartedly recommend CraftStash to every crafter out there – their service and passion for crafting are unparalleled. My crafting journey wouldn’t be the same without them.

Transformed Experience: From Frustration to Satisfaction

I can't express my gratitude enough for the incredible turnaround in my experience with craftstash.co.uk. Initially, I encountered challenges with missing items and communication, leaving me feeling disheartened by the poor customer service. However, their team has since undergone significant improvements, swiftly addressing any issues that arise. What's more, when I faced a situation requiring a refund, the process was handled with utmost professionalism and transparency - a stark contrast to my previous frustrations. The team's dedication to rectifying errors has completely transformed my outlook on the brand. While it's true that there were struggles in the past, the commendable efforts and positive changes implemented by craftstash.co.uk have not gone unnoticed. Today, I feel more confident and reassured in continuing to support a brand that genuinely values its customers. Without a doubt, my loyalty remains, and I eagerly anticipate future interactions with the improved customer service. Thank you for turning my disappointment into satisfaction!